Best Remodeling And Renovation in New York NY

Unreliable, unprofessional and a waste of my time.

I called on Monday and made a appointment ( service call) for Wednesday 9am it all went smoothly. On Wednesday I called them at around quarter to 10am to make sure we was still scheduled for the service call, the receptionist sounded like she had no idea of the appointment she placed me on hold for a couple of minutes and after the brief hold she tells me that she had a hard time getting in contact with the guys in the van and that she’ll call me back once she gets in contact with them. She calls me back around 10am and told me that all of the guys are handling a emergency call and that she will call me to let me know when they are able to show up. I didn’t hear from her again up until the driver called me at 2pm saying that he was outside and he wasn’t, I called him back 3 times and he didn’t answer the phone so I decided to call the office and let them know what’s going on and at that point I was disappointed on how this whole experience turned out I tried making a later appointment so I wouldn’t of had to miss a day of work and they couldn’t schedule me for that time but the plumber ended up getting there at around 3pm I could have went to work and never missed out on a days work. I sent them back because I’m not going pay them $250 a hour which clearly they did not deserve. The whole experience could have been handled differently but they really just didn’t care which makes it even more disappointing.

I was looking for a high end renovations plumbing contractor for my apartment in upper east side in Manhattan. My super gave me thier contact since they had worked in the floor below my apartment. Neo plumbing Nyc performed bathrooms and kitchen fixture renovations as per the architect design on my apartment. I am very happy the way it turned out, looks straight out of a magazine.Liked their prompt and honest approach.

He is the best..Ray did a tremendous job on my pipes,,I would recommend him.. Not only that he is also very reasonable.

Great service ?

Had the most pleasant experience with this company when my building management was being absolutely horrid. Actually the best, moved stuff around for us and accommodated with the multitudes of red tape my building has. Wayne was the best he arrived ten minutes early and stayed in the lobby for a whole hour because of paperwork issues and was just so nice and patient. And he got everything done efficiently and well timed. Could not recommend a better service.

Horrible! Initial interaction with this company resulted in them providing a quote that was 3x more expensive than another plumber. They wanted to rip out pipes that weren't even broken. Gave them a 2nd try for a much smaller problem which resulted in them not even showing up despite telling me that they were coming ALL day. One excuse after another and yet noone showed up. Other options available that seem to be more reliable.

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.