Best New Plumbing Fixture Installation in New York NY

They are not the cheapest plumbers but they do their job pretty well and were willing to answer any questions.
Had a clogged tub. Went to their website to submit a request. They do have a minimum charge to respond to the call ($185 + tax for Upper East Side during normal business hour, over time will cost more). They are also able to provide certificate of insurance for their work upon request, but do expect a 24 hour turnaround to get the certificate. The team is very friendly and fixed the clog in less than 15 minutes. They also provide a 30 day warranty so if the tub clogged again within 30 days they will fix it with no additional charge. I have an old style drain (the drain stopper is outside of the tub), so it cost more to fix it than a normal tub. They also accepts coupon (just need to mention the coupon found on their website). So overall it's not cheap, but the quality is good.

This is the only plumber I trust - and I am so thankful for their fast response, honest and fair estimates, thorough work, and trustworthy technicians.

THEY REPLACE MY WATER HEATER

Timely, good work. Have used before and would again.

Amazing work by AAbc defenetly calling them again.

20 years experience and 14years experience in Saudi Arabia

Great plumber. Responsive. Great value, you get what you pay for.

I needed to replace the boiler in my building and I called Neo plumbing for an estimate. The plumber arrived and gave an estimate and scheduled for the job. Very happy with them and they provided a good plumbing service

Wasted two days waiting for them. Never showed up.

I was very pleased with their professionalism. I am very happy with my new hot water heater.

Recently, ran into some plumbing issues when my son flushed some bath toys in the toilet. Called Fred Smith and it did not take them long at all to get to my house. The technician was well meaning and did me the favor of talking to my son about the importance of respecting the plumbing. I would recommend them to a friend or anyone in need of a great plumber.

Dedicatedly rude and unaccomodating.

Plumbers may be known for asking more than what what be a sensible price for any of their service but this enterprise takes the cake and the plate it's served on.

I only had to replace my shower handles and was told that the charge had to be hourly, even for such a simple task they couldn't have given me an estimate. The smell of fish entered thus my apt.
After carefully examining the faucet, as if they had just found a rare kind of fossil, this man said thawt they'd be back with the new faucet to install it.
I rejoiced as there was a hardware store around the block and that meant that their hourly charge was maybe honest after all. For some jibber jabbered reason they had to go somewhere in queens to get the piece.
The result: 20 minutes inspection(faucets are very unique you see, you don't know if one will be harder to install or if it had discovered free will), 1h30/45 roundtrip to Queens, barely 30 minutes installation.

I refused to sign the suprlus he was trying to squeeze in, all laying on a bed of entitled annoyed attitude that whisked in when he showed up, and -luckilly(?)- he also did so poor a job (if I turned one of the handles too loose it would come off) so that the accounting didn't object to my objection.

They claim they have deals with buildings but I might be too ignorant to understand how the most basic of jobs has to start at a $400 dollars minimum.

Do yourself a favor: go to your local hardware store and ask them if they know a plumber they recommend.

With these guys, you might as well flush money down the toilet, clog it, call them and tell them they can keep all they can take out.

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

My boyfriend made an appointment for 4pm. At 6pm with no courtesy call and no plumber, I asked my boyfriend to contact them and see if they were still coming since I'd been waiting a while and had a dinner reservation. Long story short, the plumber finally showed up 4 hours late with not a single tool in hand. He gave a quote and said he'd be back around 9am-12pm the next day. He never showed. No phone call, no apology. I'd rate this company zero stars if I could.

Very professional. Came right on time. I was very pleased about how he left no mess behind. I recommend this company

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.