Best New Pipes in New York NY

Had a 50-gallon water heater in my apartment where I had not much room, I was told that tankless water heater will do the same job — called Rite Plumbing and Heating for an estimate. They calculated how much hot water I spent with my fixtures and suggested the tankless water heater. I hired them, and they put the new tankless water heater, so far so good and so much more room I have now. Thank you for your excellent work.

the service was great ,he didn't not stop looking for the source of the problem then quickly solve it.

I called 3 other plumbers before them and they were fast, responsive and so polite. My guy Sal was fantastic, explained things to me thoroughly, gave me some helpful tips, and was quick with the repair I needed.

We've been using Aladdin for over 20 years and they are the only company we would consider using. Eric, Mike, Jerry, and the entire team couldn't be nicer and more professional. They take good care of our home!

Good Service

One point very professional and quick service very please with the service provided by there plumber Irving

24 hour plumber is reliable for sure ,had to call them in the early morning and service reached my apartment in kips bay neighborhood in reasonable time . They were professionals and got the problem fixed

They are the most qualified and the state of the art of plumbing.
It's s must of you need a plumber big or small

Neha is an extremely professional and also super positive person. The service was excellent and the prices are nowhere else to be seen in the surroundings!

Best plumber in Brooklyn definitely going to see if you guys in

Great plumer ,I've used Raymond on two separate occasions and have had great experience each time. He's honest, professional and very helpful . I highly recommend. Thank u Raymond.

Excellent service. Showed up on time The service technicians/ plumbers sere effient clean and professional. Highly recommend

They do qualify work

Good honest group, on top of their game.

Very professional and reasonable pricing needed my water heater fixed and they were very welcoming to help,respectful and made sure I was happy as a customer 5 stars all the way !

Don't Even Bother with an Afternoon Appointment, Not Loyal to Old Customers
I have been a customer of Fred Smith Plumbing & Heating for many years. Unfortunately the business has not grown in a healthy manner. I just spent two days waiting for a plumber that has not yet arrived. I had made the appointment a week in advance.. When I called to question where the plumber was the first time, the person I spoke to was very derisive, implying that it was my fault for having made the appointment in the afternoon in the first place. He indicated that that was a sure sign that they would never show up. I had heard that they occasionally pick a customer to slam or ignore and make fun of. He seemed to want to bait me so that I would cancel. I should have followed my instincts and called another plumber right then, but I thought since I was a long-term customer they would come. When they called to cancel for that day and said they would come the next day I asked if they could guarantee it would be first thing in the morning. They said no, they would not guarantee anything. I should have realized then they really were never going to come.. I waited all day the next day, too. Several times, I was given false hope that there would be a plumber coming soon. I actually, at one point, begged! Late the second afternoon, they called to say that they still would not make it. I told them that they had had enough fun, and said goodbye. Loyalty only goes so far. After I told them I would never be calling again, they called and, for the first time since I had made the original appointment over a week earlier, offered me an actual time slot - for the next morning - a major religious holiday - so they knew they would not be busy. That's how they treat their old customers. At their own convenience, not the customers' -how rude can you be?
PS, the next plumber I hired came exactly on time and with no drama or nastiness.

Had the most pleasant experience with this company when my building management was being absolutely horrid. Actually the best, moved stuff around for us and accommodated with the multitudes of red tape my building has. Wayne was the best he arrived ten minutes early and stayed in the lobby for a whole hour because of paperwork issues and was just so nice and patient. And he got everything done efficiently and well timed. Could not recommend a better service.

Is this still a functioning company? I'm confused. 2 days in a row, I call them, get a timeslot. Two days in a row, 2 hours late, no courtesy call. I call them back. 'We will be right there'. An hour later I call back, annoyed. Again no courtesy call stating they will be late. 'We will be right there'. Another hour passes. No show.

On the first day, they finally showed up, 6 hours late, not one courtesy call. The dude forgot his tools, oops. Seriously? We schedule an appointment for tomorrow between 9am-12pm.

Tomorrow rolls around. 1pm and no show, no courtesy call. 'Is it ok if we come at 4pm?' Me, annoyed as hell. 'Sure'. 4pm, no show and no call. 'We will be right there.' They LITERALLY, NEVER SHOWED UP AND NEVER CALLED, ONE TIME. COMPLETE NO SHOW. Never seen it in my life. Not even a call to state that they will no show. We literally sat around all day waiting, they completely wasted our time.

Why is there not an option for 0 stars? This is the most unprofessional company I have ever dealt with and that is saying A LOT.

Horrible! Initial interaction with this company resulted in them providing a quote that was 3x more expensive than another plumber. They wanted to rip out pipes that weren't even broken. Gave them a 2nd try for a much smaller problem which resulted in them not even showing up despite telling me that they were coming ALL day. One excuse after another and yet noone showed up. Other options available that seem to be more reliable.

Extremely unprofessional; the plumber never showed up and repeatedly lied and said he was on his way. The Bright Star Plumber dispatcher also lied and said they were sending another plumber when one NEVER came, resulting in four hours of my time being wasted. I finally called Roto Rooter and they sent a highly professional and very competent plumber right away, who did an AMAZING job.