Best Local Plumbing And Heating in New York NY

I hired HBNY for the local law 152 gas pipe inspection for my multi-family building in Brooklyn. Harry was very professional, courteous, and knowledgeable. He explained the inspection process to me. They were reasonably priced. I would definitely use them again and highly recommend them.

They were very responsive from the start and communicative throughout the process. I had several issues I needed to fix for a subletter from long distance, and they kept me informed throughout, and got everything taken care of the next day.

We have been using Vigilante probably about 4 years now, they are always professional ( from the person answering the phone and all their techs)and complete their job correctly, the first time. Today Denton and Joe arrived to do our annual check ( a.c., heat and plumbing) fixed an a.c. issue.. both gentleman are awesome! Knowledgeable and courteous. You are always left satisfied and happy. If you are on the fence about calling, don't wait call now.

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the same business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past.

I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to fix other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $784 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered serious additional issues while replacing it. If they found additional issues why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the other plumber who did the work deleted them!!! My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one!

Called to get a quote for a simple water filter installation. Receptionist tried a very hard sell. When I could not commit to a time/date for service she hung up on me. I called back to report her to her manager, and when I asked for her name she hung up on me again. Very unprofessional. Lots of other plumbing services out there. Don't need to be hung up on by someone who I'm going to pay! In addition, she blocked my phone number from calling the business again. Spend your money elsewhere!