Best Hvac Equipment in New York NY

they arrived later than stated but got the plumbing job fixed.

Unreliable, unprofessional and a waste of my time.

I called on Monday and made a appointment ( service call) for Wednesday 9am it all went smoothly. On Wednesday I called them at around quarter to 10am to make sure we was still scheduled for the service call, the receptionist sounded like she had no idea of the appointment she placed me on hold for a couple of minutes and after the brief hold she tells me that she had a hard time getting in contact with the guys in the van and that she’ll call me back once she gets in contact with them. She calls me back around 10am and told me that all of the guys are handling a emergency call and that she will call me to let me know when they are able to show up. I didn’t hear from her again up until the driver called me at 2pm saying that he was outside and he wasn’t, I called him back 3 times and he didn’t answer the phone so I decided to call the office and let them know what’s going on and at that point I was disappointed on how this whole experience turned out I tried making a later appointment so I wouldn’t of had to miss a day of work and they couldn’t schedule me for that time but the plumber ended up getting there at around 3pm I could have went to work and never missed out on a days work. I sent them back because I’m not going pay them $250 a hour which clearly they did not deserve. The whole experience could have been handled differently but they really just didn’t care which makes it even more disappointing.

I had an excellent experience with Vigilante. I called to make an appointment the morning my central A/C was no longer cooling my home. Vigilante was able to send someone over within an hour of my call. Their technician, Robert, was wonderful. He exuded competence, reliability, and trustworthiness. After checking out the A/C unit on our rooftop, he very quickly assessed that we needed a new capacitor. He checked to see if he had the part in his van, found one, brought it up, replaced ours, and got the A/C running again. I could not recommend Vigilante more highly.

(Translated by Google) Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki grill, Chicharrones de seafood. Excellent, Excellent

(Original)
Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki parrillero, Chicharrones de mariscos. Excelente , Excellent