Best Hour Service in New York NY

I have been reaching out to them for months with no response. I call again MONTHS later and the guy says that they cannot do the job and did not inform me because he was out of town. FOR 3 MONTHS?!? Extremely unprofessional.

The plumber was on time very professional and assured me everything was going to be fine and it sure was am very happy with Roto Rooter

Very competent and even gave us a plumbing lesson so that we could take care of issues on our own. Really appreciate their service and will definitely use them again in the future.

I only called for an estimate to change out an old stove for a new one, had all the equipment delivered with the new stove. All I needed was a licensed plumber to disconnect the old gas pipe and put a new one on the new stove. All other quotes were in the range of $175 to $225 from several different competitors. Their quote, $450! I promptly said no thanks and hung up. Shop around and get quotes to find out industry standard pricing. No service was provided by this company and I am not commenting on their service, just a ridiculous pricing issue.

We will definitely hire 24 HR Emergency Plumber NYC Inc again if we have a plumbing concern. They saved the day before I officially made them my go-to plumber in NYC.

Best plummer ever Mr Irving....

Roto-Rooter is not just a drain service. We called them for a wobbly toilet base. William showed up quickly, worked to diagnose the issue, left to obtain the needed parts and equipment, and promptly returned to complete the job the same day. Would recommend and would use again.

Best service ever

I received prompt, professional, clean service without being overcharged for weekend or emergency service, as some of the larger companies occasionally do. Excellent individual who I would gladly recommend to others.

Quick response they were able to have a plumber come out and install a new gas stove. The mechanic was quick and very nice.

I was looking for a high end renovations plumbing contractor for my apartment in upper east side in Manhattan. My super gave me thier contact since they had worked in the floor below my apartment. Neo plumbing Nyc performed bathrooms and kitchen fixture renovations as per the architect design on my apartment. I am very happy the way it turned out, looks straight out of a magazine.Liked their prompt and honest approach.

Michael has fixed several plumbing issues in our apartment now and has done a great job every time. Every jobs has been performed quickly at a fair rate with a clear explanation of what needs to be fixed. As long as we are in Brooklyn, we will call Michael for our plumbing issues!

I've left multiple voice messages with this company after they overcharged me for a basic plumbing issue. Their original work was poorly done, caused a leak and a potentially dangerous electrical issue that we had to call another company to handle. I had to dispute the charge with my credit card company as I still haven't heard back from them.

They only seem to have an answering service but it's been impossible to talk to an actual person to deal with any customer service or billing issues.

They did a great job even tho they were working in a freezing cold flooded basement.

We were very pleased with the work done. I felt the employee who did the work went over and above. It was a hard job but he stayed after dark in damp weather until he fixed the problem. Thank you. Highly recommend!

(Translated by Google) One of the best companies in New York providing capacity and professionalism to New York society

(Original)
Una de las mejores compañía de Nueva York brindando capacidad y profesionalismo a la sociedad neoyorquina

Plumber NYC is a good company for you plumber needs

Very helpful

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

My boyfriend made an appointment for 4pm. At 6pm with no courtesy call and no plumber, I asked my boyfriend to contact them and see if they were still coming since I'd been waiting a while and had a dinner reservation. Long story short, the plumber finally showed up 4 hours late with not a single tool in hand. He gave a quote and said he'd be back around 9am-12pm the next day. He never showed. No phone call, no apology. I'd rate this company zero stars if I could.