Best Home Appliance in New York NY

We've been using Aladdin for over 20 years and they are the only company we would consider using. Eric, Mike, Jerry, and the entire team couldn't be nicer and more professional. They take good care of our home!

Fast and reliable

My water heater was not providing sufficient hot water and I contacted Neo Plumbing to fix my issue. The plumber, Nick came on time and diagnosed the problem, and gave me an estimate. The price was fair and they completed my water heater repair. I am very happy with the service.

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

I booked an appointment a week ago and called to confirm it in the morning. After confirming the appointment at 8:30 a.m., the company emailed me at 10:30 to say they wouldn't be able to make it. I took the day off from work. According to the person I spoke with, they are an emergency based business so this happens! I would not recommend.

Attentive staff very professional

Anthony at Downtown P&H has visited my apartment/building multiple times and he's been an absolute pleasure to work with every step of the way. He clearly communicates when he'll stop by and is devoted to coming out even late at night if necessary. He clearly cares about his job and the work he does. He's also happy to share his knowledge with you if you're interested. Quality work, quality people – I'd recommend Downtown to anyone.