Best Heating System Repairs in New York NY

Jason fixed the heater on my moms condo in Kips Bay. He was in and out quickly, clean, and efficiently. A bit more expensive than the others but the service was great and wouldn't mind paying a little bit more for the quality work. Would definitely call again.

on time, and did what needed to be done to address the repair

For my issue, they charged a fixed price (which they told me in advance) and it included all parts, labor, and a 12-month guarantee. Very reasonable and I appreciate knowing the price in advance.

They replaced our water heater nice job on time clean. Thanks

We were invaded by water bugs which turned out to be a loose cap on the trap. Mike came in found and fixed the problem. Very professional, very clean, very responsive.

We have worked along Harris many times. As a New Construction contractor we can always count on Harris to perform the work safely and professionally and most importantly on time.

I really don’t write reviews, but I like his service so much decided to write. He is very professional and very efficient. He is the one who picks up the phone. On time. No BS. Price is what he said. He is genuinely a likeable person.Thanks HBNYPLUMBING.

Dob violations never came off

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Fred Smith you the best. Finally real plumber’s
Shoutout to Henry and Phill

Beware of Watson's Senior Plumber Richard Robinson. On 1/2022 he failed to conduct an thorough assessment on my shower. He diagnosed a ceiling leak with 100% certainty without even opening the ceiling. He blatantly lied on the plumber report. I complained to Watson's & was ignored. At all costs avoid Watson's plumbing & especially dishonest plumber Richard Robinson.

I had a very good experience with Joe and his team very good very clean and the most important very fast got my water main done in a day . I would recommend him to anyone who needs fast and reliable service

He was very professional I’ll definitely call when I have any plumbing issue

Eddy was prompt with providing a quote and answering questions. His technician Jake arrived on-time during the installation time window and did a great job replacing a toilet.

Very respected and their work was great, have called them and if I should need a plumber I will call them again.

Outstanding Service and Response Time! We highly recommend Pace Companies and would use them again for any project we were completing. Their level of expertise and knowledge in the plumbing, sprinkler and mechanical systems industry is unmatched!!!

Mr. Flush Sewer & Drain has been one of the most professional companies I had worked with. I was in a really bad situation at my house with my main boiler which had broken down completely in the middle of winter and was desperate to get it replaced. I called several companies to get quotes and of course everyone that came to see the boiler saw the desperation in my face and were quoting me exorbitant prices. Finally (Juan) from Mr. Flush came to the house to assess the boiler and he gave me two choices. One was a temporary fix and that didn’t guarantee that problem wouldn’t come back since boiler was old and the second choice was to replace it. I opted to replace it because the quote that I got from Mr. Flush was very much in line with the market at the time. They ordered the new boiler and installed it on a Saturday and by Saturday night the new boiler was up and running. Their professionalism goes above and beyond . They cleaned the area were the old boiler was located and the took the old boiler with them. I highly recommend them for any plumbing issues you may have. You will not regret it!

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.