Best Grease Trap Cleaning in New York NY

Very nice very neat quick and efficient.

The plumber was very patient and he was knowledgeable, knows what he’s doing I sure will use him again

Reliable, straight forward, reasonably priced.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Great at their profession. No more issues ever again. I would recommend these guys to anyone in need of a good plumber

Good honest group, on top of their game.

Very professional and reasonable pricing needed my water heater fixed and they were very welcoming to help,respectful and made sure I was happy as a customer 5 stars all the way !

(Translated by Google) Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki grill, Chicharrones de seafood. Excellent, Excellent

(Original)
Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki parrillero, Chicharrones de mariscos. Excelente , Excellent

The plumber never showed up within the estimated time frame. I called to follow up and they confirmed that he was not going to make it. Very unprofessional that they failed to call or reschedule. I went with someone else.