Best Emergency Service Calls in New York NY

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I called MKC after hours because we were having a minor flood in our kitchen due to a faulty dishwasher. Chris was so patient on the phone, walking us through how to shut the water off (he was unable to come out to help, but was able to help on the phone). He was very professional, helpful, and we are so grateful! Thank you Chris! You are our first call next time any plumbing issues arise!

Best plumbing company in town! Responsive, professional and they have the best plumbers. As a building manager I couldnt be happier---when I call them I know they got me covered especially during emergencies.

Great service

I have been dealing with Plumbers for the last 35 years. I finally can rest assured that they will do the right thing and at anytime of the day or night. I have owned several properties large and small and I now can feel comfortable making the call and having the issue resolved. Paul, the ladies in the office and Tommy have all been great. The knowledge that Paul has and the ability to pinpoint the issue is remarkable . I call and the ladies in the office always have a friendly response. When you get to the field, Tommy is the man. I would mention the other guys, but I forgot their names. Not their professional work, only that I forgot their names, sorry guys.

Is this still a functioning company? I'm confused. 2 days in a row, I call them, get a timeslot. Two days in a row, 2 hours late, no courtesy call. I call them back. 'We will be right there'. An hour later I call back, annoyed. Again no courtesy call stating they will be late. 'We will be right there'. Another hour passes. No show.

On the first day, they finally showed up, 6 hours late, not one courtesy call. The dude forgot his tools, oops. Seriously? We schedule an appointment for tomorrow between 9am-12pm.

Tomorrow rolls around. 1pm and no show, no courtesy call. 'Is it ok if we come at 4pm?' Me, annoyed as hell. 'Sure'. 4pm, no show and no call. 'We will be right there.' They LITERALLY, NEVER SHOWED UP AND NEVER CALLED, ONE TIME. COMPLETE NO SHOW. Never seen it in my life. Not even a call to state that they will no show. We literally sat around all day waiting, they completely wasted our time.

Why is there not an option for 0 stars? This is the most unprofessional company I have ever dealt with and that is saying A LOT.

Rude hung up on me for no reason do not call these people