Best Building Renovation in New York NY

Recently, ran into some plumbing issues when my son flushed some bath toys in the toilet. Called Fred Smith and it did not take them long at all to get to my house. The technician was well meaning and did me the favor of talking to my son about the importance of respecting the plumbing. I would recommend them to a friend or anyone in need of a great plumber.

The most challenging efforts as a homeowner is finding a company you can trust, a company who knows what they are doing and will stand by their word. Kew Forest Plumbing is just that company.

Here is a little backstory…In May of 2015 we had a new high efficiency boiler (BOSCH Greenstar Combi) installed by a company I will not mention here so as to not taint this review. These crooks (those who installed the unit) would not help us when the heating exchange failed. Instead of helping us they simply said to install a new unit to further exploit us.

Finding a company who even knew how to service this boiler was a challenge in itself. With the help of Bosch we were able to find Kew Forest and we are so happy we did. From the moment we reached out to Paul, he helped to walk us through each process. Paul assessed our issues over the phone, answered all of our questions and sent his guys over that very day. He communicated with us daily, helped us to order the piece that he knew was under warranty, and then tried to find ways to help us avoid unnecessary costs. Even after his men changed the heating exchange he gave us advice on what parts to have on hand in order to avoid any future issues. The epitome of customer service. He was honest and forthright from the beginning, qualities that are rarely found these days. Paul, thank you for your diligence, efficiency and most important, your integrity.
If you are looking for help with your heating unit, Kew Forest Plumbing is the company to call. They are efficient, professional and honest!

They saved my night

Great service ?

Anthony was able to service 2 of our properties. I can’t say enough about this establishment, from the office, to the plumber,very courteous, professional and prompt. I highly recommend this establishment for any and all of your plumbing needs.We are very pleased with Downtown Heating and Plumbing. We will be using them for any of our future plumbing needs.