Best Wiring And Rewiring in New Orleans LA

Prior to my main complaint, I wasn’t very confident in our technician. They arrived on time, were kind and courteous, but seemed to have no clue what they were here to work on despite having an iPad on hand with our info. As it was my spouse who responded to the original diagnoses a week prior, I also didn’t have the explicit details but said multiple times that it was the panel connected to our furnace. They called for assistance twice but I’m not sure it helped them, and only finally even looked at our furnace after a technician (at our house for a separate issue) walked them to the attic. Afterwards the quote was extremely high and didn’t provide me a lot of confidence given the context of our interactions. 20 minutes after they left, I had already decided I needed a second opinion.

My main issue is this: the technician entered our gated and fenced side yard to access the breaker box. The gate was closed. The other technician did not go into the side yard and did not access that gate. The technician with this company met our dog as we were finishing up the invoice. I was not notified in any way that the gate was open. When my spouse came home he let the dog out and she was then missing for three hours on a busy street and we didn’t even know for an extended period of time since we had no reason to believe the gate was open.

Maybe just close gates that are closed when you arrive. That’s all I ask.

Matthew was prompt, informative, professional, and had the my house cool and comfortable in no time.