Description
Since 1956, Stuart Services has been the trusted name for air conditioning, heating, electrical & plumbing services in New Orleans and the surrounding areas. From comprehensive system repairs to replacements and new installations to preventative maintenance, they offer a full range of home services designed with your complete comfort in mind. They’re even available 24/7 for emergency services that simply can’t wait.
Stuart Services is committed to providing top-quality workmanship and unparalleled customer service. They stand behind their work with written warranties and a 100% customer satisfaction guarantee. Plus, they price their services per job, not per hour, which allows them to provide you with an upfront quote. Call now!
SERVICES
A/C system maintenance, HVAC system maintenance, Install AC, A/C system repair, Repair HVAC, HVAC duct & vent cleaning, Cleaning, A/C system dismantlement, Ductless heating & A/C services, A/C filter replacement, HVAC system repair, HVAC duct & vent installation, Install thermostat, Installation, HVAC duct & vent repair, Thermostat repair, Thermostat installation, A/C system vent cleaning, 24/7 Availability, Essential Repair, Regular Maintenance, Thorough Inspections, Window Air Conditioning Units, Energy Efficiency Services, Heating system maintenance, Heating system installation, Heating system repair, Corroded Plumbing, Dimmer Switch, Electrical Emergency, Electrical Heating, Electrical Issue, Electrical Work, Faulty Wiring, Gas Line, Home Repair, Home Surge Protection, Hour Emergency Services, Laundry Rooms, Leak Piping, Lighting Design, Lighting Upgrades, New Furnace, Plumbing Needs, Plumbing System, Plumbing, Heating, Repiping Sewers, Security Lights, Sewers Hydro Jetting, Slab Leak, A/C preventive maintenance, Electric car charger installation, Electrical fixture installation, Electrical wiring installation, Electrical wiring repair, Electrical fuse changing, General repairs, Electrical inspections, Fan installation, Light fixture installation, Outdoor lighting installation, Electrical outlet & switch installation, Electrical outlet & switch relocation, Fan repair, Light fixture repair, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Plumbing leak detection, Faucet installation, Garbage disposal installation, Shower installation, Toilet installation, Water heater installation, Plumbing leak repair, Faucet repair, Garbage disposal repair, Outdoor plumbing system repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater repair, Sewer cleaning, Sump pump installation, Sump pump repair, Drain cleaning, Water tank installation, Water tank repair, Air Conditioning, Air Conditioning Parts, Drains, Ductless Mini-Split Services, Fans, Fixture Plumbing, Gas Plumbing, General Plumbing, Generators, Heating, Home Zoning, Indoor Air Quality Services, Leak Detection, Lighting, Panel Boards & Rewiring, Piping & Repiping, Plumbing Inspections, Plumbing Maintenance, Plumbing Repair, Pump Plumbing, Radiator Plumbing, Surge Protection, Thermostat Repairs & Replacements, Trenchless Repair, Water Heaters, Water Line Plumbing,
Reviews
steven lasseigne
2 years ago
We had an initial issue with communication. I called at 5pm for emergency services and was told we would receive a call in about an hour from our plumber to verify that we were home. No one ever called or showed up. I called first thing the next day to ask what happened. Apparently the plumber didn't have time to swing by and nobody called to let us know. They immediately made it right though. Dropped the $200 emergency service charge and sent someone out to me immediately.Our plumber was william and he was excellent. Very friendly, professional, and transparent. He ran the camera down the line and showed us exactly what the issue was. Then he gave us estimates for all our options.Despite the initial communication hiccup we will be using Stuart's again.
David Dotson
2 months ago
I have 3 central units 3 years old. The company was efficient and quick to respond. I will give them that. 4 days later one stopped cooling again. I called about 4:00 Friday and I was informed that I would be required to pay 200.00 to get them to return because it’s Friday evening???? Just my thought…but maybe,just maybe if it was fixed correctly on Monday afternoon it might of lasted for more than 3 days?
Trenda Bordelon
a year ago
Called Stuart's Plumbing for a repair of a hot water heater. I read reviews on internet and they seemed to be reliable. From the first telephone call to inquire about services until the servicemen Matt and Josh left, I was extremely satisfied. They communicated well, arrived when they told me, were courteous and conscientious. Reasonably priced for same day service. I will definitely be calling them again for all of our needs. Definitely a 5 star company!
Adam was great, very professional
Morgan Babst
8 months ago
Stuart Services were professional, fast, clean—and they did a great job! I called Wednesday about our ancient, leaking water heater, and the polite scheduler sent a supervisor out the same day to inspect and write up a comprehensive estimate on the spot. A new heater was installed on Friday by guys who clearly knew their stuff. They took their time, did a thorough job, and cleaned up after themselves—and the hot water is back!
lindseymartinez martinez
a month ago
Joshua F saved the day! Our pipe was leaking and he came over super fast and was able to solve all of my problems quickly and efficiently! He exceeded my expectations and more. I can not recommend him enough and will be sure to tell all my friends what an exceptional job he did.
Technicians very professional, knowledgeable, courteous. Excellent support staff at the office
The two technicians that were sent to install the new unit, Chris and Zachary, were very professional. They informed me the work they would be performing asked if I had any questions about the installation. Upon completion, Chris explained to me what had been replaced, the warranty on the equipment and if I had any questions. The work area was cleaned before they left. Both technicians were very professional and courteous.
Trisha Botello
8 months ago
I called this service in a pinch one night- William had just finished his last job of the day, but came out to help me anyway! He was extremely courteous, professional and personable, and eased my worries. He efficiently repaired the issue and made sure all my questions were answered! He truly went above and beyond- even after regular work hours. I never write reviews, but I’m so grateful for William’s kindness (not to mention fixing my plumbing problem in a pinch!). He came out after hours when he didn’t have to and was so nice about it!!! Totally saved my night.Many thanks, William!
Ed arrived on time and He was very professional and yet friendly. Got the job done even though he was distracted by my husband and are annoying barking dog. Will definitely use Stuart the future
Chris is a pro and saved my butt during this heatwave. Fixed my AC in a very professional and diligent manner. Would highly recommend if your AC breaks down!
Explained alot of detail and focused on keeping me informed.
Tony Zacharias
3 years ago
They attempted to reschedule my appointment because someone else had a problem that took too long. Then told me I could still have them come out same day for a $200 emergency fee
Fremaux Dental
6 months ago
Friendly staff and great service !! very please and 10 out of 10 I'd recommend to anyone looking for professional and helpful plumbing services !
Patrick Higgins, electrician with Stuart Services, went above and beyond to help us resolve what we thought was a simple electrical problem but turned out to be an extensive re-wiring issue. Patrick came over after hours and several times on Saturday and Sunday to make sure our issues were resolved, as well as calling the city inspector and Entergy multiple times to have our power restored. We will definitely be calling Patrick for any future electrical needs!!
Caitlyn Blanchard Chaplain
2 years ago
Called on a Friday morning with a leaking/malfunctioning AC unit, nervous about going into the weekend without Air. Spoke with Brandy and she was quick to get us scheduled for same day service and then we were notified 30 min prior to arrival. Great service. So thankful they were available! Will use again in the future if the need arises.
Edward Domingue (Author)
7 months ago
Service technician was one of the best I have ever dealt with. Curtious and professional and adamant about fixing the problem.
We lost power to our electrical outlet in living room and called Stuart Service. The specialist came on time. But in surprise, he told us that in order to find out the problem, he needed to run the basic diagnosis and it would cost $425. We thought it was expensive because this is just an outlet issue and it was isolated in living room. But we thought Stuart is a company with good reviews and history. He also told us this is company policy and he couldn’t not do anything. We signed diagnostic agreement. The technician started to check out the outside electrical box outside and telling us that the wiring were old and maybe troublesome. I asked how much will cost to replace the box and he said typically around $4,000.00. (I late checked on internet with articles on Forbes and That old house, both stated it should be average$1,250.00 and $2,000.00 on high end). We told him, everything else were running fine and we do not have money to replace the box. He continued checking inside with the switch and outlets that were working, but not the one’s having issues for 2 hours and could not figure out the problem. He left for lunch and came back. After lunch he started to check outlets that were not working and found the one a loose wire. He then told us that all 9 outlet should be replaced and it will cost $919.50. This means $100.00 an outlet. The most expensive outlet costs just few dollars. I am glad our problem was fixed, but feel the service was definitely an overcharge.My conclusions are: (1) the technician should check the loose wire first before running the expensive diagnostic; (2) the estimation were outrageous, but interestingly the technician had shown us the estimations, but never sent a copy as promised; (3) when putting back the electrical cover plate, it was cracked. After we pointed it out, the technician told my husband that it was broken and you can put it back yourself, otherwise I can give you an estimate. The plate was okay before he took it off; (4) be very careful not fall in traps set by the service person.
Ethan Guirovich
2 months ago
Very knowledgeable and informative. Matt walked through every step of the process for diagnosing, explaining, and handling the problem at hand. Matt even provided pictures for evidence of what problems he diagnosed with our AC, which was definitely reassuring.
Ashley Fitz
10 months ago
CJ and Samantha were exceptional! They both completed our panel installation in a timely manner and they were very nice people. They went above and beyond at our house and we couldn’t be more appreciative! We will definitely be sure to recommend CJ to all of our family and friends and any time we need anything done on our house. Thank you so much CJ and Samantha, y’all did great and we thank you so much!!
Jacob Van Wynen
a year ago
Jeff was absolutely fantastic. He did great work and was extremely accommodating. I will recommend his services to everyone!
Stuart has been wonderful to work with! Our technician, Ed, has been a delight. He's explained everything along the way and taken a long term approach to our problems, which is exactly what we need in a 200-year old house. I have and will continue to recommend Stuart to anyone!
Jacinta Walsh
7 months ago
My heater went out the day before we were predicted to have a hard freeze. It was replaced and upgraded that morning and working before the freeze hit. They were all very professional.
Donna Cambeilh
9 months ago
I called them on Wednesday morning took my name & number called me back on the same day! Scott & his helper came out fixed my clog in my pipe. I need my vanity in the wall unclogged it within a few minutes.
Very professional & tighten the pipe also so no more leaks
Sharon Davis
5 months ago
Drew was very professional and provided excellent quality service on my installment.
Monique Krause
11 months ago
James & his assistant were extremely nice, knowledgeable, professional, & answered all of my questions. Dana in the office was also wonderful.
Mark was extremely nice, and was more than willing to answer all of my questions. As he worked he explained to me what he was doing and what he was looking for. We chatted about his tools and how he used them. Overall a great experience. The trucks are very nice and professional, and this is not surprising after meeting Mark. I would certainly recommend them to a friend, and more importantly I would use them again.
Raymond Ussin jr
a year ago
Strange electrical problem that affected the whole house except for the A/c unit. A technician became available sooner than the dispatcher expected , and was sent right over. Great guy. Very knowledgeable. Diagnosed the electrical problem quickly. Downside, I had to call Entergy, because it was the supply from the pole. Would recommend to anyone
Professional, knowledgeable and did a great job in a short amount of time
Gray Morrison
7 years ago
He was a great guy... but, kept Sirring me after I asked him to stop over ten times.Was efficient to a point... he turned on the electrical switch for the lights so fast that he blew both bulbs. ;)Now, I have to go buy two new light bulbs... totally his fault.They are weird bulbs that just have posts on the end.
mark grefer
10 months ago
Jimmy V installed new GFCI outlets in n our kitchen. This included one under the sink. He accomplished all work in a timely manner kept the workplace clean and clear. The finished job looked better then new. I would not hesitate to call Stuart Elec. back again for any other problems. Including plbg. and hvac.. Thanks for the great work.
chandra ragas
3 years ago
Total rip-off should be the name of this company. I called this company at 9:18 am and explained to the receptionist that i had a clogged main sewer line and wanted them to use a auger to clean it out. She stated that a technician would be out after 2 pm. Once the gentleman arrived I showed him the clean-out location in my backyard and he prepared several options. I chose to have the line hydro-flushed to the tune of $329.00. he then informed me that he did not have the machine to do it at the time of my appointment and that it would more than likely take place on Saturday or Monday at the latest.. I paid up front for the services in advance since this company required a deposit prior to scheduling a service. After receiving a call from their office informing me that it would be after noon on Monday (3 days later) I changed my mind a went with a more capable and reliable company who charged slightly more but did the job and warranty their work. I am a retired veteran and did not appreciate the arrogance of some clown who identified himself as the quality assurance manager when I asked to have my payment minus their $49 drive up fee refunded. This place may be a reputable business however my experience with this company was horrible and disrespectful to say the least. Do yourself a favor pay a little more and go with a reputable company who knows what customer service is all about.
Deborah Weiser
2 months ago
This is the first time I have use Stuart Sevice. They are good people to work with ! I will be calling them for a another job!
Beth LeBlanc
5 months ago
As a single woman I am normally afraid to have repairmen out to my home because I usually get fleeced. Not this time. Adam was prompt and he handled my issue quickly. He didn't try to upsell me - I found him to be professional. Great experience. Highly recommend.
Ainsley Matich
2 years ago
Got a gas line installed at the house, they were able to do the work the same day they gave me the quote. Looks like the technician did a great job and set up the pipe exactly where we wanted it.
Taylor Hicks
5 months ago
First off Bryan T a Nick are amazing very professional so nice Bryan even swept my living room before he left an so sweet! An very thorough glad we chose this company will refer my friends
Bob and Daniel were awesome. Really quick response time. Very personable. Thoroughly explained what would be done to fix the immediate issue. Answered all my questions. Explained and gave quote for improving system. We even got to chat a bit about baseball while checking the fix. So glad I called. Great service from really nice guys.
Danielle Richard
2 years ago
Stood up twice by this company. I scheduled an appt on a Monday afternoon and explicitly told the scheduler (Brandy I believe was her name) that I have to drive an hour and a half to this property so please let me know well in advance when the technician is on his way. She couldn’t give me an exact time just that it would be in the afternoon. Of fine. Well, I go to New Orleans ahead of time to make sure I don’t miss him only to receive a call around 1 that he won’t he showing up at all because he “sold work” at his last job. So I asked to reschedule on a day that I would be the FIRST appt of the day to avoid this happening again. She schedules me 3 days later on a Thursday and tells me someone will be there between 8:30 and 9:30am. Great! I reiterated to her that I am driving an hour and a half to get here so please let me know ahead of time if anything changes. Thursday rolls around. I call at 8am on my way over to make sure someone will be there. I’m told that as soon as he is ready to leave the office, he will call. 9am rolls around, I call again and get the same answer. Finally a call comes in at 9:33 telling me that the technician is at his first job and I’m next. Jesus take the wheel cuz I’m about to lose it. I’m sitting in the middle of no where just outside New Orleans with no power and no plumbing and apparently no electrician either. Trying to be a patient person I said I would wait a little longer and check back. After another 30 minutes I call back to get an update. Find out the technician sold a generator and whatever else and it’ll be another 1.5hrs at least. I canceled at that point of course and let them know I was very frustrated with how I’d been treated. I can’t understand how I was stood up twice, especially after explaining my situation to the scheduler. Completely disrespectful to waste my time like this and I’ll never use or recommend this company to anyone.
ni wayan Barong
a year ago
Mr Jimmy evaluated the possibility of installing a heavy alabaster bowl light fixture at our home. Although old wiring and unknown suspension possibilities prevented him giving us a price, we were thoroughly informed on optons for discovering what would need to be done in order to provide the proper support for the fixture. We look forward to working with Mr Jimmy and Stuart Services on future renovations of our old house.
Valarie Gilmore
a month ago
Jon M was very knowledgeable and professional I would recommend him in the near future thanks Jon
Natasha Doughty
2 months ago
Mr. Adam was very nice and thorough with explaining everything. Quick and sufficient. Thanks
Major leak of hot water. I work in a hospital providing direct care. The staff was extremely responsive and helpful. The same day I found out that my 92 y/o father (in another state) was not responsive and the Hospice Nurse didn't give him long.So much stress. They came after I could leave work, figured out what was going on, turned off the hot water and gave me my options that I can deal with after the inevitable.Thank you for your kindness.I'll be back to review the rest of the work after it happens!
Nicole Turner
6 months ago
Matt was very professional and very nice. He fixed my A/c that was leaking in my apartment.
Bob has always been an excellent plumber who has done everything from fixing a leaky faucet to installing our water softener and tankless heater. Each time he arrived promptly, gives thorough explanations and is quiet as a mouse. Wouldn’t trust anyone else’s but Bob at this point for our home’s plumbing needs.
Bryan T. and Eddie were on time and finished the job in a timely fashion. They were polite, professional, and extremely respectful of our home. They did a great job! I highly recommend them.
Brooks McGeever
10 years ago
I am very impressed with the service that I received from Stuart service’s plumbing technician Eddie Faucett. My wife and I recently purchased our first home in Mandeville and as with any home there were a few issues that needed fixing. I shopped around for a plumbing service that provided the best value and results. After a few different companies gave me their input, Eddie came over and sold me on his company’s product and their associated benefits. Eddie was adamant that his company was the one to invest in because of their great ratings and reputation in the business. Overall, Eddie took his time and did a fantastic job in my opinion. Eddie explained the troubles that I was having with my plumbing and walked me through the process of eliminating those troubles. At no time did Eddie rush to get out and on to the next job or pressure me for a business commitment. Normally I would have consulted with my wife on home improvements but went with Eddie’s service confident that he would not put me in the dog house. In the end Eddie tackled my plumbing issues that turned out to be more troublesome than we both thought. I also joined their benefits club in the event more work is needed at my residents. I won’t hope for problems in the future, however I do look forward to doing business with Eddie and Stuart Services when the occasion arises. Highly recommended!
Shawlean Perry-Williams
11 months ago
The service was great from your technicians. They was friendly and very professional. With a sense of humor at the same time. They made me feel so comfortable. Thank you for your service.
Ben Collinsworth
4 months ago
Matthew B, Juan H. & Josh R. with Stuart Services have done a top notch job getting my house's A/C back in working order! In a time where finding quality workmanship with communication is a difficult thing, Stuart's entire team did a great job.Matthew especially was fantastic helping me figure out what exactly we needed without breaking the bank. Our final result has our AC repaired, and the entire system actually better than before. Juan & Josh's finished work on the installation of my air handler replacement looks great.
herman dayries
4 months ago
Always a good experience. Matthew and Josh are quality service professionals!
Stuart Service accommodated us right away when they heard we don’t have water. Josh and Matt were super nice and professional, and explained everything clearly. They answered all the questions patiently. I will definitely recommend Stuart Services to friends and family.
Adam was efficient, thorough, and went above and beyond to get our job done on time- highly recommend working with him!!
Lizzie Davis
4 months ago
Ohhhhhhh handsome Matthew B with the amazing smile, he has to be the most kindest sweetest man I’ve met I don’t know where to start. Well He was swift with his service and talk me through everything he was doing. He held great conversation, he made me feel really comfortable with him in my home. From the service I received from matthew you can gladly tell he loves what he do. I would highly recommend Matthew again for ANY SERVICE I MEAN ANY.
Wesley Williams
a year ago
Came on time. Very nice. Gave price to install a whole house surge protector. To me the price was a little high, but I agreed to have the work done. Did not have the part on truck, which is what I expected. Required 1/2 down and balance paid after job is done.
Tesha Trahan
6 months ago
Technician (Jimmy) was on site in less than 90 minutes after I called Stuart. I had no electricity to my house because the main circuit breaker in breaker panel needed to be replaced. Work was completed fairly quickly, even though Jimmy had to locate and pick up a new breaker. Electricity was restored to the house that afternoon with no other issues. Thank you for the prompt response and immediately solving the issue
Victoria Lambert
a year ago
Joshua and Cornelius worked their butts off, they replaced all of our duct work and plenum. They were here all day until the job was complete. The process was handled in a most professional way and looks amazing. Another Technician Mike came by to inspect the installation to make sure it all looks good. It looks amazing. Every technician from Stuart Services that we have encountered during our time with them have been professional and polite. Very Efficient, well worth the price
angela powell
3 years ago
This plumbing service really took the time and effort to fix all my plumbing needs the first time. The plumber was a real licensed plumber and didn’t leave until the job was completed. Don’t call anyone else! I trust them completely with my time and my money.
Josh Pleasant
9 months ago
Both gentlemen that came to my house were extremely friendly and very professional. I felt that they might be a tad overpriced but they make up for it with their attitudes and customer service! I will definitely be using them in the future and it’s all because of the gentlemen that came to service my toilet and plumbing pipes.
What a week I had...I needed a tankless hot-water heater installed. There was a complication but Steward repaired the issue immediately and did a great job. And, in the same week, my garbage disposer developed a hole in it that caused an unbelievable mess. Stewart replaced it the next day! I had a leaky pipe and an air conditioning issue...all in the same week...and Stewart's techs repaired all of that too. Then, if that wasn't enough, my electrical panel was about to be pulled from the side of my house...Stewart Services to the rescue once again. Hopefully, everything is done and finished and no more emergencies! Thank you Stewart Services for coming to my rescue. And, their staff are all VERY nice! Great job!
Stephen Orkus
5 months ago
Chris was very thorough and knowledgeable. Answered all my questions. Didn’t push me to use his company when I told him I was getting multiple estimates. They had great options with a rebate or 3 years/0%. Ended up being the best priced estimate anyway. Highly recommend them.
STOP MUST READ!!!!!!!!!!!!!!!!Pro Pro Pro Adem EAll the questions answeredMade me feel very comfortable and confident about using the companyYou can not go wrongEverything was clean did not leave a mess and he was so helpful about other projects we are looking at
Georgia Farnet
2 years ago
They called me back quickly, kept in touch as to the technician’s arrival time. Josh was a very professional guy. He explained everything to me very well. Got me fixed up quickly & left me with options for ensuring we don’t experience a repeat of our blockage! Thanks
Katherine McGittigan
a month ago
William did a great job. He found our leak quickly and was able to fix it right away.
jill johnson
5 months ago
Jeff with their electrical department came out on a Friday to troubleshoot my problem he thought it might be a whole circuit that needed to be replaced he then came out with a secondary manager on Monday morning and they found the problem and saved me about $800... no circuit had to be done they found another way I would highly recommend Jeff as he called in someone as a second set of eyes on his work .....satisfied custom
We have used Stuart Services several times to make upgrades to our electric system in our home. They are responsive and professional, and I know I can trust them to do the work correctly and to be honest upfront about cost.
Mike D. is the best. His years of experience, work ethic, and thoroughness gives the customer confidence of a job well done.
Lynn Lindberg
4 years ago
I needed an outlet moved due to the installation of a built in desk in my kitchen/breakfast room. Chris came on Tuesday at the appt time and gave me a quote and said that Jimmy could be there between 8:00 and 8:30 on Wednesday to do the work. He was knowledgeable and asked about anything else we might need. That’s when I added the second outlet as a possibility. Jimmy came as expected early on Wednesday and did the work that Chris had quoted. Jimmy was very helpful, telling me requirements when covering outlets (as did Chris), and helping me think through solutions to the use of the outlets and how to properly uncover the hidden outlets in compliance with regulations and in case of future problems. I will definitely call Stuart for our future electrical needs.
Jack Jelenko
7 months ago
Ed and Eddie were were professional and responsive. What appeared to be electrical problems were actually a user error. They were very helpful so no repairs were necessary. I will absolutely use them again for any repair work I have.
Shawna Pringle
2 weeks ago
Matthew from Stuart Services was very professional and responsive. Being without AC in this heat is a terrible feeling and Matthew did everything he could to keep us cool and offer us all the options to resolve the problem. He came back quickly and went above and beyond to help us. We look forward to having our new AC installed and will use them again. We recommend them to everyone!
Professional on time very courteous and repair to chandelier anchor done properly
Adam is very detailed, he offered to do things to make the job better that I did not think of. He did a great job his services were well worth it.
Richard Williams
6 years ago
Air conditioning unit not cooling well. Chris diagnosed the problem and charged the system so it could cool properly. Chris always is professional and knows exactly what to do. He is the best technician I know. I would recommend Chris to anyone with air conditioning or heating needs.
Adam did an amazing job, I’ll definitely use Stuart Services again!
This was my first time using Stuart Services and was very happy with the quick response and the professionalism. Everything that was done was explained to me ahead of time. I will definitely use their services again.
Angeles “Angie” Lamoli Silvestry
5 months ago
We had our Mitsubishi mini split system installed in 2014 by another vendor. It has served us well, but when it was time to have it maintained, we had difficulty finding an experienced professional. Juan Hernández was professional, knowledgeable, personable, efficient and a capable. I gave his service four stars simply because it was a little pricey, but you definitely get the best quality service available. We will be calling for Juan to maintain our units for now on.
Reliable service when you need it and quality work but expensive. Some of the highest rates around especially if you are a “difficult diagnostic” meaning a special fee scale based on if you are in the French Qtr, etc. wasn’t happy about that and will def be a consideration for the next service I need. Bottom line if you have time and it’s not an emergency used another company.
Deborah McShan
3 weeks ago
We had a problem with the air conditioning unit for our second floor…it was not cooling at all. Mike D came out and diagnosed the problem quickly and replaced the capacitor. Now the upstairs is cool and comfortable.
We have used Stuart Services for EVERYTHING from air conditioning, plumbing to electrical. Everyone that has come to provide service has been fantastic and extremely knowledgeable professional. We will not use anyone else!
Kathy Orgeron
4 years ago
Scott Morris came out today to give me pricing on electrical and plumbing services, and I was extremely pleased with his knowledge and professionalism which he displayed the whole time he was here!Not only was he personable, but he showed genuine concern for my situation, and gave me the best option for payments. I felt comfortable with him the minute he introduced himself and shook my hand.He took his time to show me exactly what needed to be done, and was very clear in his scope of work that I would be receiving. I trust him implicitly and am so happy that he will be doing the plumbing work himself, and also be overlooking the electrical workers to make sure that they check everything that we discussed.I would recommend him to everybody in need of plumbing and electrical services!Thanks Scott!
Jeffrey Becker
4 months ago
Chris Clark is the only HVAC tech you need to provide quality and honest HVAC services.
Christopher Paul
a month ago
I appreciate the professionalism and know how my team has been.
Matthew came out to give us information and an estimate on a new a/c unit. He was very polite and I must say, a great salesmen. He took pictures of our old unit which showed some problems , that we knew we had but had not addressed. Which also showed us that he was not just telling us a lot of bull.We would have signed right then but we needed to discuss which unit to buy, the price and finances. We will be waiting for his call back.One question, does his two face business card , have a meaning.😂😂 ( just joking) I like it.
barry arcement
7 years ago
Scott was very knowledgeable about our plumbing issue. He scheduled the work, arrived on time, and completed the job in a timely manner. Scott and his helper Mike both respected our home by wearing shoe covers throughout the process. Upon completion of the job the work area was completely cleaned. I would recommend this team to anyone needing a first class plumbing job.
Kyle was a pleasure to have in our home. He explained everything to us and did exactly what he said. Hopefully he will return in a few weeks to do our next project. Stuart gad been nothing but wonderful to us. We will recommend them to all our friends.
TheNolayankee
7 months ago
I called Stuart Services around 1:00pm today.A couple hours later Jimmy showed up to help out with some electrical work we needed.I was impressed that they were available today in fact the same afternoon. Jimmy was professional and courteous. I will definitely call Stuart again.
Liz Burroughs
10 months ago
Mathew was an excellent tech and did a great job cleaning out the drain lines. I’d call them again!
Melissa Sanchez
3 years ago
My family and I moved to Jefferson Parish over a year ago and have been using Stuart Services ever since. They have the best staff in all areas and are always extremely knowledgeable and honest. We will continue to use them for their wide array of services!
Robert Jones
3 months ago
Stuart's Service was prompt and professional in addressing my air conditioning needs. Would highly recommend!!!!
Jean GEisert
5 months ago
Needed an emergency plumber for sewer line clog. Plumber determined the clog was on city side. He told me what to do and what the sewer crew would be looking for as they were driving down the street.The City was also prompt in their repair.All involved were very polite.
Josh was super helpful and took the time to explain everything. Very responsive and professional!
Thank you to Josh and Dana who did everything possible to help me out! It's so appreciated
This was such a great call to have them do the service I need immediately. Billy (William) gave me a thorough understanding of my options and allowed me to make an informed decision about what worked best for me financially, as there is more work I will have to get done. But this helped me get to a space where my home plumbing could at least function for me until I am able to get the remaining work completed. I have had multiple plumbers come out and they did not bother to check my main pipe outside or give me options outside of the most expensive services. I appreciate his integrity and efficiency. Thank you.
Very professional and timely response. Didn't have good news, but the HVAC is old and needs replaced. He got me up and running until I figure out what I'm going to do. I've used Stuart Services since I bought my house and have always been pleased with their service and technicians.
Aditya Saxena
4 months ago
Prompt response to enquiry, punctual and efficent repair. Josh is a wonderful and knowledgeable technician. Hassle free and good value for money.
Super friendly guys, fixed our plumbing issue job quick and reasonably priced. Will continue to use Stuart Services... super honest guys instead of Rotorooter who once tried to charge me $750 to unclog 2 bathtubs!
Michael Prymula
2 years ago
Mr. Jimmy was professional and honest. He replaced our outside panel despite a summer rainstorm dumping on he and Gavin as they worked. This did not stop him and the quality of work is top notch. Thank you Mr. Jimmy.
The install was less than perfect. They left trash in the attic. They pulled up my insulation and didn’t put it back down. They damaged my sheet rock in the ceiling. I really expected better.
Dennis Lambert
4 months ago
AC work, they recharged our AC and explained everything to us. Thank you Matthew B
Used the emergency services after my a/c quit. They were extremely professional and quick in identifying the problem and getting my a/c compressor back on line. Very satisfied with the services and would recommend to anyone!
It is impossible to say enough good things about Jimmy V. He is fabulous: thorough, a problem solver, a tireless worker, friendly, personable, and polite. He took the time to explain what he was doing in lay-person terms.He solved a big problem that had weighed heavily on my mind for years. My late husband believed himself to be an electrician because he had worked for LP&L. He spent decades wiring our large backyard with many scary, jury-rigged electrical connections.In preparation for my upcoming, extensive landscaping appointment, Jimmy found, disconnected, and removed all of the amateur wiring. I am relieved and grateful.
He was on time and very efficient and professional. I’m definitely recommending Adam to my friends and I will call you guys back for future jobs. Thank you so much I am very pleased.
Malcolm Miller
11 months ago
Technicians came out and quickly addressed the issue without pushing too hard for upsells. Ed also provided quotes for further work, if I were to decide to have the work done, and recommended I have the power utility come out and address an unrelated issue that they ended up having to come fix for free. Quality work/recommendations and very friendly.
Rickelle Noel
7 months ago
Adam went above and beyond with his services he explained everything step-by-step I'm very satisfied with the work that he did today hands down if anyone needs any repairs no matter how big or small the job is I would definitely recommend Adam Elias he gave us service with a smile.
Found Stuart Services online. They switched our fuse box to circuit breaker. The office team is responsive, patient, and helpful with questions or any concerns. We were able to schedule service in less than 24hours. On the day of, CJ and Samantha, gave us the plan for the day. They both kept me updated on estimated time of completion. Once complete, CJ and Samantha took the time to explain everything to me on the new box. They even pulled an example of a switch so I could see and hear what it would feel like to turn it back on. I appreciate their professionalism and patience. Their expertise put me at ease. Would definitely come back to Stuart for future needs!
Professional, professional, professional is the only words that I can use to describe Stuart electrical and services. I called them for plumbing services and from the initial phone call to the after house line to the services provided. Their prices were competitive, service was prompt and friendly at all times.I was highly stressed and was a little rude on the phone but they remained professional and courteous and got the job done. They understood my stress and did what they could to get the job done. I will always recommend Stuart services
Called Stuart services after dealing with entergy for 10 days trying to get power restored business and finding out an inspection and permit were needed.Stuart responded immediately and took care of my needs.What a company.My first time using them and now a customer for life.Thank you Ed and Stuart services.
Our technician Kyle was wonderful! Got us up and running in no time!
Shadowkeyblade7
10 months ago
This man ere came out to my house and did an excellent job! Josh Robert’s was friendly, outgoing, genuine and very knowledgeable! I definitely recommend him if you want a great tech who knows his ducts. I will be using Stuart Services for other appliances in the future!
Mary Carrone
10 months ago
Timely and thorough. Professional personal on site and in the office. Will turn to Stuart for all of my service needs
Eleanor Onstott
8 years ago
I had dealings recently with 3 Stuart Svcs. technicians for master bath repairs. All three gentlemen were not only knowledgeable and professional but friendly and polite. Any and all questions were answered to my satisfaction and the work done quickly and well.
Terry Villani
2 months ago
He explained everything to me in a way I understood. He also showed me what he was talking about in person and by pictures. Ask Matt what’s the type of tree he was telling me about that was so fragrant.
Matt was awesome, friendly and professional. Highly recommend him and the service. Will be using them as Maintenence moving forward. Thank you Matt!!
Matt Bartels
10 years ago
Terrible service my elderly mother had to wait over a week for technician to come out and fix her air conditioning which was under warranty for a previous repair done by Stuart. They don't have the man power to do the work they take on. They just want you on a contract to get your money then they leave you hanging when you have a problem. I highly recommend using anyone else but Stuart Services.
EXTREMELY un-professional.Called 24hrs prior and scheduled an appointment with reception who told me I was good to go for the next day.1) I asked for an approximate time obviously. I was told they can't provide one. I was shocked but I said alright and took the next day off. I waited almost the entire day and got a call at ~4pm and they told me they are too busy to come today and would have to reschedule for the next day.2) Not only do they not give you a time, they don't care what that entails. It entails people taking the day off due to that. I asked if they can give me a time for the next day and they STILL said no and basically asking me to keep waiting a take another day off.NEVER do business with them you'll waste time, money, and they'll just keep rescheduling on you as they see fit.
Trevor Gilmore
a week ago
Met with Scott earlier today for a quote on a water heater. The expertise was dripping off of him like the water dripping off of my buster tank heater. It was like he could smell what I needed. His X-ray vision could see the amount of corrosion loaded in my pipes.Jokes aside, Scott was prompt professional and very knowledgeable.Will leave another review of the work once it’s done.
Charlie Hulsey
6 years ago
Josh arrived in the allotted time frame, introduced himself and his company, investigated the problem, wrote up a description what he was going to do (Option 1 & 2), priced both options and explained that Option 1 was the least expensive to start with to solve the problem with Option 2 using more sophisticated and larger equipment to attacked the issue if Option 1 didn't solve the problem. He also stated that only one charge will be billed to me and not both combined, even if Option 1 didn't solve the problem. Option1 worked and he fix the problem. Very professional plumber and I highly recommend him for a job well done.Have no problem using this plumbing service again (Stuart Services).Charlie H.
Excellent experience. Technicians were knowledgeable, thorough, and friendly.
Marty McCloskey
3 months ago
Bob the tech assessed the job when he arrived and then proceeded to take care of the situation. He was quick and efficient.
Keidy Garcia
11 months ago
Matt is awesome. He is very professional. The staff at the office work with you on your time schedule.
Curtis Lozier
5 years ago
I called for emergency service and was told the charge was going to be $200.00, and cost of repairs. So I agreed to terms. 1 hour later as told by service representative technician showed up. While I was explaining the problem the technician he tells me it’s going to cost an additional $125.00 dollars to LOOK in the fuse panel. REALLY!!! Why was this not disclosed in prior conversation? This is shady business After $325.00 dollars, Entergy had to repair the problem.
Waiting for Mike to inspect next. The contactor on our AC is very loud
when it starts
Tenille J. Edgerson
a month ago
Matthew was a breathe of fresh air!!! He was very resourceful, informative & knowledgeable regarding the proper procedures & protocols. I am elated that he is one of the newest members to the Stewart Services Family! In addition, Brandy was professional & excellent customer service!!! Thank you both for an outstanding experience!!!! I will post my pics later on today!!!
Bridgette Campbell
2 years ago
I had an outlet repaired by Jimmy yesterday. He was very thorough and professional. He took the time to explain everything to me including my options. I also signed up for the service plan and he was able to complete my first inspection the same day. Any time I have another problem, now I know who to call!
Rodney Martin
10 months ago
Adam was the most professional contractor I have experienced in New Orleans since moving here 8 yrs. ago. He did amazing work and exhibited extensive knowledge of the electrical trade. Cheers to him and Stuart Services.
Jarrod Monaret
5 years ago
They are very quick to respond to our issue. Josh was onsite within a couple of hours of calling to report the issue. We were well informed on what the exact issue was and what was needed to be done to correct it. The repair work was scheduled first thing the next morning. We were kept up to date with the repair throughout the process. Stuart Services will be first on my list to call the next time we need anything. Thank you for such a professional job!
Mike D was courteous and professional. He diagnosed the problem with my external condenser unit and got it re-started. And he adjusted the set point for my air blower.
This company sent out a tech the same day and I was so thankful. My kitchen sink and washing machine were both leaking lots of water. Josh came out and immediately found what the issue was, quoted me a price and then executed the job! He was very nice, extremely informative, and worked quickly. I would call Stuart Services again without hesitation if ever needed. A++ Thank you all so much!!
Brand new hot water installation in attic, 2nd floor, removed old hot water heater, work crew on time, polite, courteous, professional, pleasure to deal with.
Marie Bostick
13 hours ago
The service men came on time and fixed my pipe that I had been having trouble with for a long time. They were knowledgeable and wore masks for safety. I would definitely recommend Stuart Services.
Our technician Matthew was very polite and helpful. He was able to tell us why our ac stopped working and fixed it immediately. He was very honest and we appreciate that quality especially after all we have been through to get our home repaired after Ida.
Brittany Clark
a month ago
Kyle and Clark were great. They arrived earlier than on time, were available on short notice, and were very upfront about the services my A/C required and the costs associated. They also were kind enough to answer all of my questions and explain the service guarantee by Stuart Services as well as what I can do to reduce A/C related expenses going forward. Thank you so much! I would recommend this company to anyone.
Len M Nichols
2 weeks ago
Matt explained what caused AC malfunction, fixed it, gave good advice about to weigh repair vs replace, and was friendly and compassionate all at once. Excellent service I've come to expect from Stuart Services !
james was very thorough and literally a life saver. couldn’t have asked for better help.
William and Eddie were awesome. Very professional. They did good quality work. Great job!!!
Scott M came out to scope a sewer line in a house we are restoring. He was super professional, courteous, friendly and was very helpful with tips on what steps we should take next. We will require some additional plumbing work and we will be sure to specifically request him again.
Steven Tardo Jr.
3 weeks ago
A capacitor went out on my unit and Mike came out, diagnosed the issue, and had me up and running in under an hour
Matthew was great! He answered all of my questions very clearly and also explained the process of installation very carefully and clearly. I have had 5 companies out for inspection and Matthew stands out representing your company as the best person I have met. That's why I am doing business with your company on.
Website advertises $99 drain clean. Called them for a cleaning. Called 1 hr until the deadline of the arrival timeframe and mentioned the tech had to go home early for personal reasons. I suggested they try their best to find another tech, which they did. Came with a drain scope that was not long enough. Had to come back with a bigger scope line. Received a bill for $550. What happened to the $99 drain cleaning which included an inspection? Got the raw end of that deal.
James Colton
10 months ago
My system was installed by Stuart services 16 years ago. I have nothing but good things to say about Stuart Services. They have come through for me time after time.
William Graves
a year ago
Ed did a very good job on our Generator. We get Stuart to service it every year since 2005.We are very satisfied with Stuart Services we always have annual inspection once a year. WE bought a new Generator from Stuart got a 20KW hope it work for us fine. we had a 15 Kw but it needed some part so bought a new one.Hope the new one will last as long or better than the old one.
Stuart Services was able to get us a repair same day in an emergency situation where we were going to have to keep our water shut off during a hard freeze if not. Steven, the plumber on our job, was very professional and did a great job. Highly recommend!
kayla flenniken
3 months ago
Very professional, kind and speedy. Great service!
My technician, Scott, was absolutely wonderful. Not only did he finish the job neatly and in a short amount of time, but he has a great personality as well. He also provided a few tips and recommendations. I'd call Stuart Services again and when I do, I'll request Scott.One warning: Stuart's prices are on the high side.
elliott normand
a month ago
Scott and Steve did a great job and were very personable and quick. thanks
Discovered I had an electrical issue in two upstairs bathrooms during remodeling - ceiling light cans not working.A master electrician (Ed) helped me trouble shoot the issue, which was beyond my halfway decent ability, and recommend a simple DIY solution. Turns out, I had removed a wire segment connecting two old lights i was repacking.He also did a basic overall inspection of what he could see. So he he pointed out something I hadn’t noticed - the heating element in one of the overhead fans was burnt out.The professionalism was crazy good. While there, he also gave me a quick lowdown my electrical panel was in great shape with no code issues and answered all my questions patiently and politely.Yeah, I was blown away by the service - including the communications and texts for arrival times and electrician name.
Aleicia Donald
6 months ago
Excellent service! Knowledgeable and reliable work that they stand behind. Will call every time the need arises
Josh helped me with my pipes after the hurricane. He was very nice and patient. He answered all of my questions. This business is amazing. I called this morning and Josh was able to come an hour later!
Steven Herman
10 years ago
Chris did an excellent job and I was impressed with his knowledge. I very much appreciated the time he took with me to go over the job he performed that day as well as discussing other issues my home had. Thanks Chris. I am calling Stuart Services today to have Chris come out to give an estimate on the work to resolve these other issues. For those that are considering using Stuart Services for your electrician needs, I will update this review after the other issues at my home have been worked on.
I had Jimmy come to my home to install two light fixtures into 12’ high ceilings. As soon as we met, he was very kind and was already wearing a mask as he entered, in addition to respecting his distance (Covid-19 is still running rampant at the time of this writing). I thought there would be some complications with installing the light fixtures (something was brittle and broken inside the ceiling), but after inspecting the ceiling and giving me his game plan, he told me that it was easily solvable and he proceeded to lay out a tarp so as to not disturb anything in the room. He left no messes and managed to finish in about an hour, a lot faster than I expected, at a much more reasonable price than I expected.
Scott got to me within 15 minutes of my call! He was very personable and gave great service and advice for future issues should they arise. Everything is working appropriately and the pricing was about average for plumbing services.
Gerald Lofton
9 years ago
We were having plumbing issues at our home and I checked the web for companies in my area. Saw the Stuart ad and was impressed by it.. That was only the beginning! Once I scheduled an appointment, Mr. Edward Eddie Faucett, was early,in a clean professional uniform, asked to see the problems, provided a written estimate of what he had to do. Once I signed the estimate, he went right to work .He wore booties every time he came into the house!!! He worked quickly and explained everything. one project required he come back later that afternoon and again he was quick and professional! This was the best experience I have ever had with getting service for my home!!! The office staff was just as professional!
James Jennings
10 months ago
The service technicians showed up on time and installed my new kitchen light fixtures to my satisfaction and with great care.
Bob and the team were so amazing. We have been calling plumber after plumber even our own house builder’s plumber could not find a solution to our water pressure problem. I found Stuart on google and I’m so glad I did. They are very professional and do not leave your house until you completely satisfied with their work. It was such a relief having the right amount of water pressure if more than one person is washing clothes or taking a shower . We will be calling only Stuart from now on if we have an issue with our house. Also thank y’all so much for the cookies and yeti cup!
Shay McCavitt
5 months ago
Amazing experience, Adam is very professional & answered any question I had regarding lighting installation/electrical. We will absolutely reach again for assistance in the near future. Thanks again!
I couldn't be happier with the decision I made to call Stuart Services! Matthew was absolutely the most respectful, informative, and polite person to have entered our home for the purpose of servicing our A/C system. He not only explained what he was going to do, but also explained what he was doing throughout his entire visit, ensuring I understood all the readings and the process of the cooling system itself, something I had not been given from another company we had used for the last 4 years.I love the fact that Stuart Services offers a multitude of services from electrical, plumbing, and heating/cooling, let alone 24/7 emergency service!!We have found our new go to company!Thank you doesn't quite express the gratitude we have for this company. I will share this wonderful experience with friends and family, letting them know Stuart Services is THE company to call!!
Prompt, fast, knowledgeable, helpful, and reasonable. I will ask for Scott's help again if needed.
They installed my A/c 10 years ago and have been taking care if us ever since. They cone 2 tunes a year and keep up running cool and comfortable. I recomm6 them highly.
Matt B. arrived quickly and had my AC up and running again in a matter of minutes. Great service, thank you.
Scott and Steven were experienced and they knew what had to be done. They talked with me about the system that they were putting in. They were very helpful to me, letting me know what the system has. Both of them are so delightful and friendly. They are definitely a great choice for your company. I will tell anyone that needs work done to call Stuart Services. I really enjoyed them and the work they did is awesome 👍😎. I can't praise the guys for the work they did!!!!!
Josh was efficient and courteous. He explained the needed plumbing repair thoroughly. He answered all my questions and listened to my concerns about there possibly being other affected areas. He checked additional connections to make sure that the same problem did not exist elsewhere. I was left feeling confident that he had resolved the issue.
Donald landry
2 years ago
I had a new Hot Water Heater install, the two servicemen that did the installation was Scott M. and Chris N.F. , they did a great job and was very friendly and was very knowledgeable with their work. I would recommend Stuart Services to everyone.
Shona Dabrowski
3 years ago
We got an entire new A/C system through Stuart in 2016 and was told there is a 10 year warranty. Fast forward to May 14th 2020 the ac stopped working. Since it was not blowing cold air, i turned the unit off. No big deal right because it's under warranty. Wrong! The guy tells us that even though it's under warranty, we have to pay an annual fee close to $200 in order to cash in the warranty. We pay the money and he tells us that the ac is working fine now, he doesnt see a problem (I believe that's because I turned the unit off and that gave it time to defrost).Less than 6 weeks later, the same issue that I initially called about is happening again. The same technician comes out and does a proper inspection this time and shows me a video of frozen pipes. Frozen pipes that he said was caused by the motor that isn't working and need to be replaced. That was Thursday. He said Stuart ordered the part and paid expedited shipping, and should be here Monday. He said if the part comes in by afternoon, they will come to install it. That means, we will continue to be without ac until Monday, presuming the part comes in.Fast forward to Monday, I call within the noon hour and learned that the part did in fact arrive. My relief was very short lived when I learned no one was available to come out that day. We have been without ac since Tuesday. I expressed my frustration and was told that the techs were stuck at other jobs and that they are actually super booked the next day, its lucky that they will try to fit me in. A big part of me wonders if I got pushed to the back burner because they were not gonna be making any money from this repair. Another part of me feels like this whole thing could have been prevented if the motor would have been properly inspected less than 6 weeks ago. Maybe I'm wrong, and there is no way to look at a motor and tell it's on its last legs. Either way, the result is 7 days without ac in New Orleans summer heat and humidity. I'm super disappointed with Stuart Services.
Just had all the house water pipes hot and cold replaced from under the slab , thanks to Adam Elias and his team at Stuart services the only company that showed up and responded in my family's emergency, water pouring from under the slab under the kitchen sink ,the day of the call on a Saturday within an hour of the call and set up a prepared plan of action to resolve my plumbing issues. And by Thursday all the pipes were replaced .can't beat that kind of service highly recommended
LaKeasha Batiste Hamburg
8 years ago
Satified customer! Everything from the initial call to the parting wave was above expectation. I highly recommend Stuart Services for all your electrical, plumbing and A/C needs. I was able to get a next day appointment for my electrical problem and after my job was completed, I was then able to show the technician other minor problems around the home to which I was given a quick quote. My technician, Patrick, explained the root of the problem and what he was going to do to repair it as well as adjusted my electrical panel breaker box hinge so that I would be better able to access it. He was neat and efficient and I love that the work is insured. Thanks Stuart Services!
Service technician came to my house to see what was wrong with my gfci outside outlets. Previously had my house pressure washed and now they weren’t working. He came and wasted an 1/2 hour of his time and mine. He didn’t try to reset them or the one in question and proceeded on tallying up a $266 - $342 estimate to troubleshoot my circuit breaker box and remove and replace the (4) outlets at an additional cost. I’m glad my better senses prevailed and I passed on his money grab. I had the gentlemen who performed the pressure wash stop by. They took a small blunt screwdriver and reset the one in question that resulted in all of them working. This isn’t the time in life to blood suck money from people....SMH
Chris came out this morning to inspect our ac/heating system. As usual, he exhibited the professional manner to which I have become accustomed when dealing with anyone from Stuart Services. He was pleasant and courteous. The good news is that everything checked out okay with our main system. We have a problem with our thermostat, but he is taking care of that.Rodney also came out this morning to inspect our plumbing. While he was here, I reported a problem we have with our toilet tank not filling up quickly anymore. Rodney came up with a great plan to address that as well as a plan to address a problem with our dryer's hose and duct cover. That was a problem that I had wanted to take care of for a long time and kept forgetting to call about. So, I am very happy we have these semi annual inspections. Rodney was great! I enjoyed talking to him.As a result of the work he and Chris did in their respective areas, I am extremely satisfied. My mind will be at ease now regarding these problems that I have let go for too long. And, I have to give a shout out to my FAVORITE employee of Stuart Services: J.T. I can't think of a person I'd rather talk to in general conversation than that gentleman. His demeanor and attitude is perfect as far as I am concerned. Heck, I wish I had more reasons to call Stuart just to talk with J.T.I hope this review helps any of you who are considering a company to deal with your a/c, electrical and plumbing problems.
Aimee Everrett
2 years ago
Made an appointment to have an outlet relocated. Took time off of work. Got a call morning of saying they were not coming and wanted to reschedule for next week. So I’m supposed to take another day off work for their convenience? Big old nope on that one. Just book Glen on thumbtack, he shows up and does excellent work!
Lorraine Harris Atkins
5 years ago
The service technician arrived within the appointment time. He diagnosed the problem and informed me of his finding. The job was completed within 45 minutes and at reasonable price along with recommendations. Satisfied with work completed..
Randy Dragon
6 months ago
Call Stuart Services, they sent technician out same day, Bob showed up very professional, and knowledgeable. Performed his duty accurately. Will definitely recommend this company to friends and family.
CJ was very professional and thorough. He took his time and did a great job. We had a variety of jobs to do and he was able to help us with everything. We will definitely call him again when we needed electrical services.
Matthew was prompt, informative, professional, and had the my house cool and comfortable in no time.
Sean Mcginnis
5 years ago
Josh (plumbing) provided excellent service. He came out as scheduled and provided up front pricing. He performed the work on schedule with no extra fees. Excellent craftsman. You really get what you pay for with Stuart Services.
Justin Rogers
4 months ago
Scott and Nick did a perfect job Installing a new sink faucet setup and updating my front shut off to a new valve. They also insulated the pipes which was not the case with the old ones. I've had Scott do at least 3 repairs now and couldn't be happier. Nick was very cordial and did a great job with the install. So far it's been nothing but a pleasurable experience with you guys.
James Hemstreet
2 years ago
Our service technician arrived, announcing his presence with a firm knock on my front door. I opened it quickly. There, our hero stood; his bald head was glistening in the sun. He introduced himself as Bistes. Matt Bistes. After a brief exchange of pleasantries and a thorough inspection from my dog, Matt passed through the front door. Once inside, he listened attentively to our plight as if he were Oprah and my wife and I were his guests. Next, Matt thoroughly explained Stuart's policies and procedures regarding their services. With our fears assuaged, Matt rose to do battle with our unruly HVAC system. Mask up. Pants up, so I didn't have to see his butt crack as he ascended the ladder to my attic — a true professional.When I tell you it was a battle of epic proportions, it was a clash of Titans. The heavens shook, and so did my chandelier. Silence fell upon the house. Matt slowly emerged from our attic. He had the look of a child who just found poop in his Cheerios. The air handler was in dire need of a replacement. Our valiant technician provided the photos as evidence. An awkward silence ensued, much like one's first trip to the proctologist. What could have been a bittersweet ending turned into a joyous celebration as Matt spent the next few minutes carefully explaining our options. We had three pathways that could return our HVAC to a fully operational state. He even went so far as to explain Stuart's financing options with no interest for 60 months. My wife and I appreciated all of the knowledge he imparted to us; however, we could not afford to make a decision at this time.After all was said and done, Matt got up to leave. It was sad to see him go, but we knew others were in need. I cried. My wife cried. My dog started a slow clap. 10 / 10. I would recommend Matt Bistes from Stuart's Services to anyone. I can't wait till he comes back and actually fixes something.
Elizabeth Martinsen
3 months ago
The serviceman was extremely knowledgeable. He made me comfortable understanding the current problem. A gentleman.
Would have been a five star if it weren’t so expensive. With that said, they provide quality work and take care not disrupt family functions. They care and about business. I like the fact where they are an all in one company (plumbing, heeating, and HVAC.) I would definitely use again if they lowered the cost of service.
Plumber Eddie L. arrived promptly, went to work, explained the charges, and made the repairs. I was very pleased with his work. I always recommend Stuart Services when asked by friends.
Josh, was very professional and he explained everything to me, regarding my AC. Very pleasant person and he was patient with me.Thank you so much Josh.
Knew how to diagnose the issue. Was able to install a temporary fix until service crew returns in a few days to complete the repair.
Paul Boudreaux
3 years ago
We've been having plumbing issues with our toilets backing up in the bath tubs and not draining. Stuart Services came out Friday the 27th for emergency service to clean the line. Less than 24 hours later we were having the same issues. They told me there is no warranty on service and if I wanted them to come back I would have to pay for an additional emergency service fee! Still having issues to this day
Mike always does a great job.
Robert Jackson
a week ago
Mike responded to my call to service our HVAC as it had stopped working. He arrived just around lunch time and within an hour had our unit working. The problem was a faulty capacitor. Because we had only just had the same problem a few months ago and the Stuart team had installed the failed part there was no charge for parts. Good and honest service from Stuart Services
Jimmy was great. True professional. Fixed my issue in one afternoon.
Jimmy and Drew from Stuart Services just finished replacing our electrical panel and, as usual with all jobs we've hired Stuart Services for, the work was professional, communication stellar - on time, knowledgeable and courteous. Very pleased - will highly recommend to friends & family.
Samantha Osbon
7 months ago
I had a leak around the bottom of my toilet. The serviceman diagnosed the problem quickly, the price was fair, and the job was done timely. No complaints
Needed 2 ceiling fans installed. Ed was very professional, cordial, and performed fantastic work. I always know that I can count on Stuart Services because I never have to worry about the quality of work performed. When I hire Stuart Services I KNOW the job will be done right! Very satisfied customer of many years!
Madeleine Johns
a year ago
Great service. Called at 8:30am and they were here and done by 10:30. Cleared a bad drain clog. Very professional and friendly. Will definitely use again.
Eric Fraychinaud
4 months ago
Pricing was higher then I expected, so I am in decision mode.
I got an appt. Very quickly.they kept me informed that technician was on the way. He called me when he arrived. Was professional and friendly. Hi name is ED and he was great.
Leah Heitmeier
2 months ago
Very personable. Nice. On time and efficient.
Therese Mendez
a year ago
I have been having multiple electrical issues since Hurricane Ida. I made an appointment with Stuart Services. Before the appointed time, Stuart Services called to say the electrician was on the way. Jimmy Vignes arrived on time both days. Listened to what was happening in the house. Did careful diagnostic work. Explained, as well as showed me, what the problems were. Gave me options for repairing the problems. Was happy to speak to a family friend I called and explained the problems and the options to my friend. Clearly explained the costs involved so I would have no surprises. Went straight to work. When he was done he showed me everything that had been done and how everything was working. Answered all my questions.I had more work done the next day in the garage. When I told Jimmy what end result I was looking for he was able to give me different options and explained each one in terms I could completely understand. I felt comfortable with my choice.Thank you, Jimmy, and thank you Stuart Services. I highly recommend you both.
Cheryl Breaud
3 weeks ago
Excellent service and very nice technicians.
Third Emanuel
3 weeks ago
They are give very great service.
LAURIE LAFONT
3 years ago
They do not pressure you. All other salesmen, pressure you. I hate that. If your product is great, then you don't need to over sell. I will always go with a company, that will say there best price, then leave. That is the company I will choose. Stuart Services does that.
Matthew B was very professional and informative. Did everything to make sure the problem was done right fast and courteous
Jimmy was super helpful! He made sure to check out all the problems I had. He quickly gave me a quote and did his job. He was super friendly and very knowledgeable. He went through everything he worked on and explained and made sure I understood how he fixed everything. I definitely recommend him and Stuart Services for your electrical needs!
Inspection and estimate for repairing central air and heating unit was quick and explained every step of the way. Mathew was a very friendly and professional technician!
From the first call through diagnostics, dispatch, and repair services, my experience was excellent. Everyone was professional, good communicators, and knowledgeable. Thanks to those at the front office through inspection of work including Sharon, Jasmine, William, Drew, and David. This is a well run company. I have not received this kind of customer service in a long time. A big plus is they also come out afterwards to evaluate the work. Thanks to everyone.
Wanda Blankenship
a year ago
I would like to thank Stuart Services for sending an awesome team to handle the electrical work that was needed in my home. CJ, James, Drew and Devin were very professional, knowledgeable and simply a great team of experienced electricians. They got the job done and I was very pleased. I appreciate your hard work and enjoyed meeting each one of you. Thank-you!!!
steven moody
5 months ago
Eddie and drew installed a Aquasana Rhino whole house water filter system for us and did a fantastic job,and bob installed a new faucet for the shower .I called a few plumbers who told me that I could not bypass my toilet with the clean water, bluefrog told me that I had to get another watermeter,but I think they just did not want to get DirtyThanks guys for a great jobSteve
Linda Arruebarrena
11 months ago
Adam was knowledgeable and efficient. He gave us our options and worked to get our kitchen sink flowing again!! Thank you!!
The plumber, Josh, was very professional, courteous, timely. He came to my home within less than 2 hours of my call to unclog my toilet. He even made sure to even wear shoe covers before stepping inside. The price, I think, was a little bit high. But the quick, professional service and resolution made up for that. Thanks!
Matt did a great job of recognizing some key issues going on with my AC to get me up and running and my unit blowing stronger. He was very knowledgeable about the repair and did it within a reasonable time frame. He informed me of my options and thoroughly explained the issues related to my unit with me in the attic and outside. I appreciate his thoroughness and attention to detail. I truly appreciate his service.
Andrei Bogolubov
7 months ago
Sewage suddenly began backing up through toilets, bath-tubs and showers. Josh from Stuart came on an emergency call, identified the clog between the house and city service and cleared it. Problem solved. Great expert service.
Charles Incaprera
2 years ago
We called to request the replacement of a failing pump in our a/c system two days ago. They planned to come same day, but late in the day called to advise that they would not be able to make it. I was unavailable the following day, so we scheduled it for today. Today I got a call, again delaying until tomorrow. While I'm impressed with their online ratings, we are going to look elsewhere.
Natalie Jean Kraly
a month ago
I called Stewart to report leaking toilet at 5:00am and the plumber arrived at 8:30am!!
Scott M. was awesome. Not only was Scott M. on time, extremely professional, and a pleasure to speak with. He was friendly and knowledgeable, and offered helpful tips to maintain my system in the future.I fully recommend Scott and Stuart Services for use for any plumbing needs. Next time I will not only contact Stuart Services, but I will be asking for Scott M. by name...
Brian Williams
4 months ago
I Brian w highly recommend this company very professional from beginning to end very pleasant friendly staff . I had experience with another company had contracts and decided to change my services due to calls not returned also technicians were mis leading . I recommend Bryan T and Nick they both both were clean professional plumbers and pleasant to chat with excellent customer service skills. If everyone in company like this I will definitely refer all my business their way.
Great job, very professional!
Edward Morenc
2 years ago
We called Stuart Services to get my parents generator running. They have a 2017 Briggs and Stratton bought through a different company. This other company (rhymes with Keith’s) has been unresponsive and claimed they could not come out to work on the unit. This other company failed to fix this problem after multiple service visits.Stuart Services broke us in to their schedule and were able to show me how to get the generator started. There is a part needed to fix the problem which The “Keiths” service tech had never touched. We have ordered the part through Stuart’s and they will come back to fix the generator permanently.I was very satisfied with how prompt, respectful and knowledgeable the Stuart’s tech was. Will never do business with “for fast relief call “Keith’s”” ever again.
Satisfied customer of 14+ yrs. Great experience as always. Friendly service, quality work and quick turnaround with good communication from scheduling through job completion.
joann hamilton
3 weeks ago
Friendly, professional, courteous service. Excellent experience!
Ryan Fitzgerald
3 years ago
Made our appointment and Waited for our 4 hour time window and this company called us to tell us they are not coming today unless we pay for an emergency visit costing $200.00I am a service professional myself and this would not happen at my company. We would send someone out , even if it was not the tech assigned initially. Our unit is under warranty until 2027, so unfortunately we have to deal with these people. I have no idea how you can have people waiting for 4 hours ( taking off of work, losing money ) and then say they are not coming, but they will for $200!! I understand about jobs / stops taking longer than anticipated, I’m not upset about that. I don’t care if they were to come 3 hours late, I understand $hit happens. But don’t pass your problems on to the customer and make them pay for it, literally!
Steven was great! Very polite, very quick, and did a great job!
Josh and Joe were excellent, working through poor weather conditions while installing an outdoor gas line to desired specifications. Will be sure to use Stuart Services for all future plumbing and electrical needs.
Robert Valentine
a year ago
Dana always makes schedule our services a priority, the techs are always kind and professional. They take the time to make you feel comfortable and explain everything as they go.with 3 small daughters I am caution who I let in my house, but Stuarts tech have been nothing but amazing.
Called for emergency service due to an back flow in the tubs and toilets around 7:45 PM. Received a return call around 8:30 PM. Service technician, Mark, was at our home by 9:10PM. Mark arrived in uniform with a pleasant professional attitude and ready to tackle the job. He quickly ascertained the problem, gave us our estimate, then got on the roof to access the vent stack and begin to solve the problem. Thinking it was solved, we began to flush and run the shower. Unfortunately, one of the two bathrooms was still having issues. Mark went back on the roof without a complaint and started again. Within an hour and a half, our problem pipes were clear. He stuck around for an additional half hour to assure the problem did not recur as did the first time.Professional, courteous, knowledgeable. By far the best plumber that has ever come to our home. Thank you for making a difficult night much more pleasant.
Diane Mcdonald
a month ago
On time. Emergency service. Knowledgeable. Professional. Thorough.
Adam E showed up quickly and was very professional and did excellent work! Would use again!
I used Stuart services for both plumbing and electric work. Both services were done professionally and efficiently. Joshua was an amazing plumber who went above and beyond to ensure the work was done correctly. I would highly recommend Stuart service to anybody that's looking for high quality work in the New Orleans area!
Bob Gegenheimer
3 years ago
Had a gas leak. Called Stuart's and they sent a guy out the next day. He told me I needed a whole new line at a cost of $3550. Before I spend that much money of repairs, I'm going to get a second opinion. I then called Copperhead Plumbing. Justin came out and rechecked everything. He tells me it's a fitting causing the problem. Fixed everything for $325. House passed inspection and my gas is back on. Either Stuart's is dishonest or incompetent. Either way I will not be calling them again. My advice is call Justin at Copperhead.
LaKeitha Smith
2 months ago
This company helped us with our under slab water-leak the next day after getting an estimate. They were fast and professional which made me happy! We would recommend them if you’re having plumbing problems.
Josh was patient, polite and professional. He did an awesome job clearing out our old plumbing. Same day service, within hours after I called. Price was comparable to other plumbing companies.
I used Stuart Services for electrical work on my house. The service was great, the technician Jimmy was really knowledgeable and helpful. I highly recommend using Stuart Services for professional work at a fair price.
David Humphreys
2 weeks ago
Mike D. showed up at the appointed time with a smile on his face and did an excellent job of diagnosing and fixing my problems. He always goes above and beyond and checked my house AC. I am very appreciative of the quality of work Mike and Stuart Services delivers. Highly recommend Mike and Stuart!
bonnie evans
8 months ago
I called for the service to check my home for a possible slab leak. Adam and Eddie came out the same day to check and before leaving I received an explanation of what was wrong and cost for repairs. 3 days later they returned repaired the leak at the time and price I was given. Adam knew exactly how to fix a slab leak and even took pictures so I could see the work he had to do in the attic. Adam and Eddie are awesome!!
Pamela Davidson
2 years ago
Jeremy was professional and courteous. He diagnosed the problem with our electric circuit. Had me test the appliance and saw the circuit was still arcing. He then traced the arcing damage to neighboring circuits. He did all this with my husband nearby engaging him in conversation. Couldn't ask for a better experience.
I needed a new air conditioner system, these guys at stuart came out the next day. Matthew was professional and answered my questions. I had to get financing and they worked with me as well to make sure that happened.The team came out everyday they were supposed to and worked on the job. Now my air is blowing better than it had before.
Sandy Lavigne
7 years ago
Stuart Services provides service!
The office staff called me and provided a time line for when the service rep would be at my house for two different calls- and the rep showed up when promised!
The two reps Mike D and Josh F were awesome-informative, patient and efficient.
Thank you.
Horrible service. I am in dental school and am with patients all day. I told them to call my husband's phone number and after calling me twice and leaving a voicemail. I quickly got out of my operatory and called back, only to be informed that I lost my appointment. I complained so she told me she talked to the plumber and they would make it to my house by 4. At 4:10 I called them and they told me they had cancelled my appointment due to no one answering the phone.
Harold Steinitz
5 years ago
Ed was efficient, informative, and friendly. While he performed some electrical work, I have used Stuart Services for plumbing, as well as installation of a new hot water heater, and I will call upon them again.
Jeffrey Lahasky
7 years ago
I called Stuart Services regarding my water heater which was making a loud noise. In my opinion, the service was great. The price was high. Mr. Eddie was on time, he was professional, he was able to appropriately trouble-shoot the water heater, and he fixed the problem in a timely manner. I am very happy with the service I received.The price, I believe, was very high. The material cost was nominal and the labor took less than 1.5 hours from the time he arrived until the time he left. My bill was $320. I work in real estate and routinely pay $65 / hr for a licensed plumber. Using this metric, the job should cost barely north of $100. I absolutely understand that Stuart Services has much higher overhead costs than a small, independent plumber. As such, I would be OK with paying a 50% or even a 100% premium for exceptional service and a good warranty from a larger company. However, paying 3X more is excessive. I asked what a complete changeout of a water heater would cost ($1,800 for a 5-gallon) and the same % discrepancy in prices exists.The bottom line: Stuart Services is a professional company that appears to run a very good business and provides exceptional service. I can only assume that due to their own expense tables, profit goals, and steady business flow, they have no reason to decrease their prices. If you want a company that will diagnose your problem effectively and efficiently and will properly fix your problem, they are a great choice. Just be prepared to pay for it.
James Smothers
3 months ago
Josh was knowledgeable and professional. He figured out what was wrong and fixed it immediately.
William Lind
3 months ago
Very professional and explain in detail what the associates are doing and why. Consult and explain what has been done and answer any questions in detail.
Patrick is the best electrician I have ever had. He is very nice and professional and did excellent work. He is my new go to electrician! I would highly recommend him to anyone who needs an electrician. He is absolutely wonderful!
I used to Stuart Services to repair a gas leak. Bob was very helpful and responsive. He had to come back to our house for the inspection with the city and he was very prompt. He was a lifesaver in getting our gas turned back on.
Came out within 30 minutes of calling. Fixed my leaking toilet quickly and efficiently. Will definitely be using them again with any of my plumbing issues.
Thanks Eddie and Bob!!
Steven repaired a leak on exterior water pipe. He was very prompt, professional and friendly and he did a great job.
Lois Patterson
6 months ago
Adam was very professional and he explained every thing to me. He also answered all my questions ,even those I didn't ask.
Chris Kleppe
4 months ago
William P. was great. He came out quickly after hours and was awesome through the whole situation. Would recommend to my mother.
Heather Cook
5 months ago
The service was great. Our tech, Josh, was very professional and thorough and answered all of my questions. We’ve had trouble with hiring other companies to work on our house in the past, but we’re very happy with this company and the results. We’ll definitely use them again if we have any future issues.
Tristan Sorapuru
7 months ago
Appreciated the fine work done by
Matthew Tanzey & Juan H!!! So glad I went the Stuart Service route.
Caroline Trahan
a year ago
Instead of calling to give notice they will not show up to your service appointment- they wait until the end of the day and claim they will make it the next business day, before cancelling again. While I am sensitive to labor shortages, this company has operated the same way for years, constantly rescheduling and cancelling appointments without notice. If they cannot service clients they should not accept jobs.
Patrick Siegrist
6 days ago
Scott and his crew were very professional. Got the job done quickly and correctly. I'm a contractor, I should know... thanks
Josh showed up on time and took care of my toilet issue quickly and efficiently. He was very patient with me as I had a lot going on at one time. Thank you Josh!
Olivia Grayson
2 months ago
Matthew was very knowledgeable and explained everything in an a way that was easy to understand. Will definitely recommend his services.
Daniel Strumphler
3 months ago
Joshua was excellent. Helpful, professional, clear and friendly
Laurie Wilson
9 months ago
Adam was very professional, curious and knowledgeable. He was able to show me Before & After pictures of the leaks, what needed to be done and what was done. If, I ever need a plumber again (hopefully not) I will call Stuart Servives. Thanks for you prompt response.
Mae Turnbull
11 months ago
Stuart’s has taken great care of me. Bob is the nicest and most accommodating contractor I’ve ever worked with. The office is organized and responsive. They are very communicative and every time I have a question they get back to me with an answer. Job took a little longer than we had planned, but their crew has been hard working and super nice. We will be using Stuart’s again for big plumbing/ac/electrical needs mixing forward. Their quote was fair for my big project as well.
Told me for two days they were coming. Just told me they don’t know when they can get to me. Wish they had mentioned that from the beginning. Now in a mad rush to find a plumber before parades start and company here. Don’t trust them to do what they say. I was told for two days I was scheduled.
Katrina Albert
2 years ago
We had extensive electrical work. They responded quickly to my inquiry and sent technicians right out. The two technicians that was assigned to the job were extremely knowledgeable and friendly. Highly recommend this company.
Muriel Friedman
7 years ago
I had several difficult and unusual electrical problems. Patrick Higgins, who had done previous work in my home, came precisely on time. He did a thorough and professional assessment of each situation and gave me a detailed explanation of the nature of the problem and the solution. Throughout his visit, he displayed the highest degree of professionalism, courtesy, and efficiency. He solved all of my problems in a most efficient and professional manner. I could not have asked for more.
MydLyfeCrysys
a month ago
Matthew was on time, friendly, professional, efficient, and did a great job walking me through what needed to be done (HVAC & electrical)! Would highly recommend!
Dorothy Roberts
a month ago
The crew Chris and Michael were very knowledgeable about everything and neat and responsive, I would recommend the crew to anyone that need their service,Oh and also Richard.
Sheila Ogden
2 months ago
Adam has done a great job. He is a very nice person and I will definitely return here if I need any further services at my home.
Mike was wonderful...as always! AC is working!
Called ahead to verify concerns and had an extensive conversation about my drainage issue. Arrived at time promised and discussed charges before performing repairs. Will definitely call again in the future.
UNCKLEMICKEYSIR
a month ago
William did a great job and didn't cut any corners, would definitely hire him again.
April Maness
11 months ago
Work is scheduled for next week as it was not an emergency, but the whole process has been great so far... from the women at the office to the technician who came and gave us our options.
Lawrence Lassalle Jr.
a year ago
Main breaker arcing causing flickering of lights in the house. Called Stuart and they actually sent a technician out in just two hours to my surprise. Technician (ED) found the problem and explained my options. I chose to replace the 40 year old panel completely. He explained pricing and I opted for new box. Stuart sent two technicians two days later and they spent five hours replacing panel and all the breakers. They did a nice job and made sure I inspected completed job. Very professional.
Sachiko Peckover
8 years ago
Josh F. came to our house to fix our backed up primary drain line for the AC. He was VERY nice and courteous and also SUPER thorough. After he had replaced the line he ran the AC to make sure the line was draining but it just didn't meet his high standards so he called in one of the company tool runners (Scott I think his name was) to bring in the necessary tools so Josh could blow the remaining gunk out of the line.
Jonathan Leetham
2 months ago
A/C thermostat kept loosing power. Come to find out it was the drain line. Cleared it right out and told me what to look for so it doesn’t occur again. Super nice and friendly as well
Penny Bergeron
6 years ago
Timely service. Mark was great and able to come out day after call made. Knowledgeable and explained all possible scenarios and options that could be done to solve problem, without scaring me. Had no issues with my dogs jumping at his ankles.
Electrical inspector Mr. Jimmy and HVAC inspector Mr. Kyle came on the same afternoon to my prospective buyer's house 11/28/17 and left me with an excellent impression of Stuart Services. I asked them to be thorough, to show me what they found, and write detailed reports. Thank you both for your professionalism. Keller Williams Realtor Cheryl Moulin
Ed was great at communicating & updating us on our A/C issue. He broke down the job details in a way I could understand even though it was news I didn't want to hear. LOL!
Agustin Crespo
10 months ago
Adam came to the property on time and was professional, approachable and fast in fixing my problem.I had some wiring acting up on one of my fans, thankfully it was a quick fix and everything worked out great.I would say that the only thing that was necessary, but out of Adams control was the price. I think it’s a little overpriced based on materials used and time.However, quality of service was stupendous.
Hollie Dugas
8 months ago
Scott and Jack were amazing! They answered all my questions and were very professional. They took the time to go over all the pictures and all the work that they did prior and after. Would highly recommend them both!!
Iris Castillo
4 years ago
Mathew was very courteous and friendly . He made sure everything was done correctly . I have used Stuart services now for years they are my go to for AC, and Plumbing needs.
Celeste Peiffer
8 months ago
Juan and Josh did a wonderful job fixing my broken AC. They were both very professional and kind and everything is working great. Stuart is the absolute best!
Scott installed two tankless water gas heaters in our house. He did an outstanding job. The work was completed in a timely fashion. It was a great experience and would highly recommend Stuart services.
Jimmy and Lewis clearly outlined issues, alternatives and relative risks associated with options presented. Once a path was determined they worked efficiently with minimal intrusion. Jimmy remembered another small job he had done here years ago and the issues present then and double checked that while he was here. Great service.
Mike is always friendly, courteous and professional. He checked my A/C and assured me that everything was working properly, it was just too hot outside to get my temperature down to 68 degrees. I have a pug who needs to be kept cool because of his smushy face. I was relieved to know that everything was okay. Great job, as usual. Thanks Mike & Stuart Electric.
Anthony Thomas
3 years ago
The gentleman came to check on my air conditioning unit and quickly found the problem was my thermostat. He was very professional and even offered me less expensive options before he began the repair. He replaced my thermostat with a new one and my air condition is working like a charm. The customer service was outstanding.
The fuse box on my house was pulled away from the wall during Katrina, I never worried about fixing it (my bad) until the homeowner's insurance noticed it as a danger and was going to cancel my policy.I called Stuart Services and they came out quickly. He looked at it and told me without inspecting it, it would be dangerous just to screw it back on the wall. He did a VERY thorough inspection with pictures from all areas.. Pointed out the problems and showed me what a complete upgrade and replacement would cost and also an estimate to fix what could be safely fixed and what had to be replaced. He said he could not take shortcuts that would not be safe.He was very knowledgeable, so I went with him to do the job. He told me almost exactly how long the job would take and how long our electricity would be out. (turned the AC on very low so it would stay cool for the day.) Great job,, very happy with the service and feel comfortable the job has made the house safer. Sent pictures to the insurance company and they didn't cancel my policy.
We use Stuart for HVAC service and repair for 2 properties and always have a great experience when Matt is our tech. He is exceptionally friendly, knowledgeable and professional. He is passionate about his work and truly cares for his customers. We appreciate great service and Matt delivers every time.
Excellent job! Juan is professional and works fast and efficiently. Well done.
Michelle Blyth
9 months ago
Had to replace a valve on the kitchen sink. Fast and quality. Will say their quoted price for installation of a dishwasher was literally more than the dishwasher cost, which seemed odd and I did not do that. Plumber was professional.
I appreciate, that Stuart Plumbing, Plumber Steve , was very Knowledgeable and Polite. We will use the Company again! Thanks a Million!! Steve.
Bob & Nick were very friendly and knowledgeable about my issues and had everything fixed in less than an hour. I will definitely continue to use Stuart Services.
I had 11 people coming to my house for dinner and an evening of Pokeno. About 15 minutes before they were to arrive, I realized my house was pretty warm. The thermostat read 85. I called Stuart Services and the next thing I knew, Mike was at my front door. Turned out to be a bad compressor (I think that's what he called it). He replaced it and the evening was saved. I and all my guest were very impressed at how quickly MIke showed up. Stuart Services technicians are very professional, arrive on time, and do a great job.I can recommend Stuart Services highly. I have used Stuart Services before and have always had good service. This time Scott came and like all the others, was very professional. He arrived on time. I showed him what I needed done and he listened carefully. He recorded them accurately and in detail on the job form and gave me the estimate before he left.Stuart Services to the rescue again. It was a Sunday when I had ANOTHER leak. I've been in this house for 30+ years and the plumbing was apparently done poorly because I've had 4 - 5 leaks over the years. This time Scott was on call and he came out immediately. In discussions with him, I decided to quit doing the work piecemeal and had Stuart Services re-do all the inside plumbing. It took 3 days and was done with minimal disruption to me. I had cold water every night so I didn't have to stay somewhere else for the 3 days. Many thanks to Scott who organized the job and gave me an estimate before he left on Sunday. On the first day, Scott came along with Rodney and I think Steven. The plotted out the job and Rodney and Steven got to work. On the third day, Scott and Michael Gomez came back and helped finish the job. As usual, everyone was professional and I was very satisfied with the work.
MsSassyScorpio76
3 years ago
Bob T was great. He was upfront and honest about all repairs needed in my home. Stressed what needed my urgent and immediate attention. My estimates was given in a timely fashion. I definitely will be calling upon Stuart Services for my plumbing needs.
Ralph D. Bennett
8 months ago
After detecting a leak in the exposed frozen plumbing, I called Stuart on Christmas Day. After a couple of delays and difficulties getting a confirmed appointment, the Plumbers, William and Nick, finally appeared on December 28. William was in charge, Nick the willing and helpful apprentice. William was knowledgeable, cordial and effective. Total repair was necessary, but impossible in a day, but they restored water pressure so that all plumbing functions are restored, and William is preparing estimates for another leak stop and total replacement of galvanized pipe. The two could not have been more friendly, helpful and effective.
Shereen LeCron
10 months ago
I needed the plumbing equipment hooked up after purchasing a new kitchen sink. Scott Morris and David Rhodes did a great job tailoring the pipes and getting the necessary supplies. They were so friendly and efficient. It was obvious that they are very knowledgeable and enjoy their jobs. I highly recommend them.
Many thanks to Adam E!- Adam addressed our many plumbing issues professionally and very competently. What most impressed me about Adam-in addition to his handsome hat-was his attention to detail, expertise, willingness and ability to answer my questions about the repairs and installations kindly and with confidence. I highly recommend Adam at Stuart!
I needed complete replacement of my galvanized pipes. Josh and all the workers at Stuart Services are professional polite, friendly, and thorough. This is my second major home repair with Stuart. I feel completely at ease with using them again for home services.
Paris Victoria Woods
8 months ago
Jimmy was courteous, professional, resolved my issues, and also offered advice to get things in tip too shape. I’d definitely hire him again!
Kellie Shepherd-Zeringue
a week ago
After buying a house we were slim on money and have to use credit cards to get things done around the house. My coworker recommended them because they were efficient. But our surprise came when they wanted to charge 425 diagnostic fee for each issue. This is absolutely absurd on top of the pricing we to fix a doorbell. They also quoted to install 2 $75 fans and wanted $500 each to install. I can usually do this myself, but I am pregnant and can't do any of this stuff anymore. I get companies have over head to pay for but if you would make your prices cheaper maybe you could get more customers. I work for an automotive dealer and our diagnostic fee for an entire vehicle and ANY issue is 190.00 then that cost goes towards the repairs. The technician had a problem with wanting to separate the quote like it was an issue. And wanted to argue with me about my ring device. I have installed many of these rings to a doorbell and haven't had any issues. Just because we are women and aren't electricians shouldn't mean anything. My wife's father was an electrician, and this is just not how you need to be treating people. Or charging people this absurd amount of money. Granted they let me cancel and refunded for half of the charges for the job but still had to pay the diagnostic fee. Doesn’t even deserve 2 stars now.Update: Ed tried to call and speak to us on this and wanted to ask well what prices should we be charging. This isn’t a way to do customer service. You should be apologetic not condescending. He came off very rude trying to understand a customers issue. “Well you could have denied it” but 425 diagnostics for each issue is ridiculous point blank.
Molly Bernard
11 months ago
Service was great! Adam came out to look at broken water heater, gave me options and explained nuances but wasn’t pushy. Team came to install few days later. Job wasn’t easy as unit is located in attic but everything was installed and working within couple hours. Will definitely use this company again.
The initial visit for an estimate was informative and helpful in determining the best course of installation for my home, and then the actual estimate was much better than I honestly expected. The team that handled the installation did a great job, cleaned up after their work, and were courteous and respectful. Stuart Services provided top-quality work, and a great price, all while showing excellent professional courtesy.
Les Kennedy
10 months ago
Was experiencing dimming lights and appliances and needed my electrical panel inspected. James was professional and responsive to my concerns.
John & Kathy Watkins
7 years ago
My mother-in-law had new electrical issues as a result of using another electrical company. So, we called Stuart Services. Stuart Services is honest, fair, and fast. Patrick Higgins, was our electrician and he did great job understanding and resolving our issues with a smile and some good humor. He communicated every step of the way as he resolved each issue and let us ask questions for understanding. He was very patient. You cannot go wrong with Stuart Services. We highly recommend them. You won't regret it.
Theophilus Mitchell
2 years ago
Worked with Matthew who was extremely kind and helpful. Very thorough with his work. Once his work was complete, he sat down with my partner and I and discuss options on next steps to make sure our AC unit could continue to function properly. We were very happy with our experience with Matthew and Stuart Service. Thank you Matthew and Stuart Service.
Ed was at my home to service my home generator, and he always does an excellent job! He has done this annually through many years, and it is reassuring to have the generator ready to go for hurricane season.
Bob and Tony installed a tankless water to replace an old tank heater. They were very professional and kept me in the loop through the entire process. Awesome job!
Everyone that we came into contact with from the call center to the technicians was very helpful. I can't remember everyone that came to our home but they completed the job with our HVAC system in a timely manner considering the conditions they were working in.
Charged me 375.00 diagnostic fee to tell me that squirrels had chewed through some wires in the attic.. So I paid 375.00 for him to be in my attic for 15 minutes. Then told me it would cost 775.00 dollars to repair it. That it would take TWO men and THREE hours repair it. Sounded very fishy to me...Long story short.. got another recommendation and paid less than 100.00 to repair. Please don't waste your money on these crooks. They were going to charge me over a THOUSAND dollars, for something that cost A HUNDRED to fix. Save your money!
Stuart Services installed a new HVAC system for me recently, and I have been very impressed. From the gentleman that provided the quote to the service techs that installed the new system, it was a very positive experience. Installation process was very smooth and completed within the promised times. The installers brought everything they needed to protect my hardwood floors when in my house, and cleaned up everything when they left. Pretty sure they actually left my house cleaner then it was when they got here.
The named employees of Stuart Services installed a whole house generator including the automatic switch panel. The installation of the electrical components, gas line and generator were flawless. These folks are very professional and know their business. Their expertise and knowledge of the products and is mind boggling.I have been a customer of Stuart Services for many years and highly recommend them for all your service needs.
What an awesome company .
Richard O was very polite and understanding when I ask any question he gave me the best answer. It was fast work they even came out to give me an estimate the same day. Whenever they finish the work they clean up really well.
Mr. Jimmy came today to repair a circuit breaker issue. He was very professional, explained what he thought the problem was, explained the pricing, and was very kind during the whole process. He also talked about some issues we should think about down the road that may need repair, which we really appreciated. Daria B.
Amber Constant
3 years ago
Bob T. Came over to our house to evaluate our garbage disposal and backed up dish washer. Bob was so incredibly friendly and informative. We will always use Stuart services after our experience!
Technician was supposed to arrive Friday 12-4. They called at 3:30 said he was still coming. Finally they called and said, so sorry he will be there in the morning. Waited all day for nothing. When the guy came I knew it would be a hefty service charge just for showing up. A dishwasher wasn't working and I suspected a bad breaker in the main box. Sure enough that's all it was. The service charge for diagnostic was $177.00. I was prepared for that but not the additional $168.62 for a simple GE 20 amp breaker which costs $10 at Home Depot. What a criminal racket. But I had to have it done since it's my downstairs rental and I'm going out of town. Never will use Stuart Services again. Avoid unless you like to be ripped off... Alex
Patrick took time to assess our issues and provided well thought out and complete options for us to consider. He was considerate and knowledgeable. I will definitely use Stuart Services again.
Missy Goff-Haas
8 months ago
William came out on Christmas Eve-day to repair an outdoor pipe that had come apart at a seam (part of the outdoor tankless water heater system) during the Dec 2022 freeze. When I put the call in I didn't expect anyone that day! Yes there was a $250 holiday fee, but he treated the repair as a warranty call (new system installed last March). We didn't even need to delay our drive to visit family since everything was outside the house and he could get to it.
Excellent service & professionalism straightforward. This company is very flexible and friendly
My mom had her water heater pilot relit. The guy who came over was nice and knowledgeable and gave several options of what she should do about her aging water heater. I'm glad we have options as well as the fact that we know more now that we did at first. With a temporary decision in place now, hopefully we can move on to better solution soon.
Eric Shoemaker
9 months ago
Stuart responded immediately during Thanksgiving week to resolve my electrical issue. James was my technician and he was knowledgeable, professional and clearly communicated his process and the repair. Highly recommend this company and tech.
Patrick Settoon
6 years ago
I purchased a Briggs & Stratton standby generator in August 2017 from Stuart Services. Installation was timely and smooth and performed by highly qualified and personable technicians. Operation is simple, performance is excellent and maintenance is inexpensive. I could not be more satisfied or relieved knowing that my family will no longer be faced with power outages, particularly during hurricanes.
Stuart Services installed a new outdoor circuit for my electric slide gate motor. They arrived on time, were polite and professional, and did a great job. They finished even quicker than they predicted that they would. Excellent service! I will call them first for any electrical needs.
KEITH PERRIATT
3 years ago
Mike and the staff with Stuart Services are always responsive and prompt when it comes to servicing my ac units. I have never had an issue in the 13 years I have been dealing with them and I appreciate doing with them. Thank you everyone at Stuart Services!
Lester Lanteigne
6 months ago
Bob and his team came out early in the morning just as promised. He explained our options, without any pressure to choose the most expensive job. When it was time for them to cut a hole in my wall to access the pipes, they kept the hole as small as possible.Bob and his team finished quickly, cleaned up after themselves, and were super friendly to boot. I felt comfortable having them in my home, and will be sure to call Stuart Services next time I have a plumbing issue.
Honestly, they just isn’t anyone better in the New Orleans area. They were amazingly responsive. The installation process was a dream. And then in the middle of Hurricane Ida they managed to come out and service everything. They have single-handedly saved my family and my business. The techs were awesome and Saranee was helpful and amazing.
LaWanda Warren
10 months ago
Matthew and Chris were extremely thorough and knowledgeable. I contacted them about a heating issue and they were able to advise on heating, AC and electrical. They explained everything and recommended future steps and maintenance. I would highly recommend their services.
Pricing for services to expensive for minor jobs. Charging $250.00 just to come out to give you a FREE estimate seems dishonest. Especially since they don't tell you ahead of time what the minimum service call will cost.
Elmer Johnston
10 months ago
Our sewer drain was clogged. We called another company that didn't show up. Stuart Services showed up as scheduled. Bob was fast, efficient and professional. Good job Bob! Good job Stuart Services! Thanks guys!
Nicholas Romano
a month ago
Matt B showed up with a smile on his face and was extremely professional. He went straight to work and had my ac back up and running in less than twenty minutes. Thanks Stuart Services and thanks Matt B.
Jonathan Bowman
2 weeks ago
Harding working and knowledgeable! Recommend!
Terrible terrible service! Never waste your money! My air conditioner had an issue on Tuesday. But they sent me the technician on Thursday afternoon. The issue is that my AC outside unit did not work sometimes.Before they came, they told me that I have to turn off the AC whole morning (87F outside). After the technician came, he told me that he need to charge $250 for diagnosis. Don't believe their website, they said they only charge $50 for the trip.That was not the worst part. After he checked everything, he said that there was no problem with my AC, but he could not offer a warranty unless I pay $5,700 to change the inside unit. My AC worked well at that time. So I thought everything was good. However, the same issue comes again. The company said that they can do the diagnosis again with $450 only for diagnosis.They have the unprofessional technicians, can not solve the problems and just want you to reinstall the whole AC system. Terrible terrible service!
Jeff and his crew from Stuart services are the best! They came out and replaced all of the electrical components damaged by ida and did a complete replacement of all of the panels outside and inside. They performed all the work very quickly and efficiently and within my budget. If I ever have any electrical needs it would be hard for me not to call Jeff or Stuart services first! The quality of their work speaks for itself!!
Lynne Crumhorn
2 months ago
All of the above. The service was exceptional! Jimmy, the electrician, and Kyle, the a/c technician, were awesome!
Kelly Schwehm
a month ago
Friendly, professional service. I have used Stuart Services many times and have always been happy with the result.
Do yourself a favor and read the lower star reviews because these are the people who are truthful. CALL SOMEONE ELSE! This company can care less about their clients. My appointment has been rescheduled 4 times due to the electrician is busy with an “existing customer” which is a total crock of s***. They will keep pushing your job off for higher paying jobs, which speaks the how they can care about their customers and the level of disrespect they have for them. They ARE NOT dependable and are very unprofessional. From the look of things, management encourages and supports this type of behavior, so don’t count on them to try and correct the behavior. Highly disappointed!
Elizabeth Townsend Garg
6 months ago
As always, Stuart Services is wonderful -- fast, efficient, kind. And Jimmy is the best. Ask for Jimmy. He is seriously awesome.
Stuart Redfearn
10 years ago
Chris came out to my residence, quickly located the problem, and successfully repair it. The impressive part of this experience was the professional attitude of the technician and various options presented to resolve my problem. At no point did I feel I had been taken advantage of. The charge for my repair work was fair and appropriate. Overall great experience!
Carey Herman
3 months ago
Adam E. was courteous, professional and took the time to explain what was causing our drainage problem. Based upon my experience, I won’t hesitate to call Stuart Services in the future.
Nakeysha Simmoms
5 months ago
Had a really good experience using this company they were very nice and patient because my little ones were running around. First steven came and he was very helpful and gave me really good insight and then Matthew came and he did a great job cleaning out my AC pipes and sucking up all the water very helpful very friendly I will definitely use this service again thank you for the great experience and they had really good prices compared to other companies. They also called the mold company to come and check out the mold thank you so much.
Joe Joe Dancer
a year ago
I had my ducts replaced and other repairs done to my home AC system. The guys were very thorough, professional, courteous, and skillful. I recommend Stuart Services for AC work. I will call them again if I need anything repaired.
Maggie Emerson
a month ago
My whole experience with Stuart today was top notch! I did not expect someone would be out so quickly and the service I received from Matt was AMAZING. He was able to fix my ac problem right away and he was sooo professional and kind. He gave me detailed information on my unit and what was happening. He explained in such a way I could really understand. Matt made a the whole experience soo pleasant and easy!
Michael Helms
5 years ago
We hired Stuart Services to do the gas hookup for our stove. Josh was a delight; friendly, professional, competent, and he left the space clean and tidy. We would hire Stuart Service and Josh again without reservation.
My unit needed experience to diagnose the problem. The evaporator coil was completely clogged and the blower motor had failed. Matthew got us started, Chris got the new coiled installed which required some patience and skill. The motor that was installed had a vibration. Clark came out today changed the motor and carefully checked all details, my unit now runs whisper quite. Stuart Services is the best, they will make it right. Thank you Matthew, Chris and Clark.
Very informative and answered all my questions. Thanks for stopping by
We always use Stuart Services because they are reliable, trustworthy, professional. We initially placed a call to our home warranty company American Home Shield and at present we are still waiting for a response. That was 5 days ago. We called Stuart and they came out and completed the service within 2 hours! The technician Ed B was very thorough and explained every step along the process. Highly recommended!
Scott did a great job all around. He took the time to listen, did not waste time and completed the tasks in good time. Also, polite, professional and clean looking.
Germaine Robottom
7 years ago
We had an emergency plumbing issue that caused us to have to shut the water off in our home. We called Stuart Services and Jill R. Showed up within 4 hours. She was fast and experienced. She explained to us our issue, gave us a fair quote and was finished in 1 hour. I will definitely use this service again.Thanks so much JillThe Robottoms
I have used Stuart Services several times now. Fuse box installation, new AC and furnace, bathroom fan installation, hot water heater repair and maintenance, and a few other odd and ends. Satisfied with their services and return services. Rates are competitive with other companies if you compare estimates, they haven't price gouged their rates.
Michael Swadener
a year ago
They cannot keep an appointment to save their lives. I called on December 22nd to have someone come out and look at an electrical outlet that stopped working. They were supposed to come out on the morning of the 28th. They also said they would call when they were about 30 minutes away. By 3pm I had to call them and ask when they would be there. The person on the phone said that all their electricians were working on other jobs for the rest of the day. She said we could reschedule. I said ok. The next available day was January 4th. Again, the same thing happened. They called me today and said they would call me when they are next in my area and fix my issue then. They essentially said we’re not coming, we don’t know when we can come, and we have nothing for you after wasting so much of your time. I’ll never use them for any work ever again.
Henry Fitzhugh
4 years ago
We called and scheduled an appointment. Then after we take the day off to meet them, they last minute said we were canceled and must reschedule. They actually said it’s normal/policy to bump the people who are scheduled at the end of the day and recommended an early morning important. I can think of no other business with such a rude and careless policy. Despite this, we actually rescheduled with them on another day at 8 AM. Nearer to the new appointment, the meeting time was confirmed. Day of new meeting, they call once which we missed but immediately called back. They called from a number that can’t be called back. Our confirmed appointment was canceled by them so we decided to not use them. 2 stars as opposed to 1 because maybe they actually know something about air-conditioning despite their absolute ignorance of normal business practices or general ethics.
Julie Gunther
11 months ago
Scott and Jack were great! Initially Scott came out to check issues and gave a fair estimate. Next day, Scott and Jack worked to clear and replace/repair P-trap & pipes into wall. Success!! Both were professional and fast. Will call again if ever another issue arises.
Doris Harrell
3 years ago
I called on Sunday about an issue with my whole house generator and was contacted by a really nice lady. She set up an appt for me and Jimmy V. can out promptly. They were in contact with us to let us know when he would arrive. Jimmy was right on time. He had figured out beforehand what the problem might be and had the right parts. He is amazing. Had it running in less than an hour. He kept me informed what he was doing, explained what was wrong and fixed it. He was very nice, professional, courteous and made me super glad I called Stuart Services. Thank you so much.
Josh and Kyle were professional and took care of business.
Ryan Hondroulis
4 weeks ago
Mike D. is absolutely amazing!! Came out diagnosed the problem very quickly and was able to get my family's AC up and going the same day. His welcoming, personality, knowledge and professionalism makes us feel comfortable in our decision to go with Stuart for all of our AC needs for now on.
Service person was honest and friendly. He was thorough and the quote is affordable.
George Lovecchio
8 months ago
Excellent service, professionalism and review of work performed! Also gave me some great tips on general maintenance to save me money in the long run!
carol orgeron
3 years ago
CJ came by to do a safety inspection for me. I explained to him what my problem was and he immediately said it was not on the inside but on the outside and he would check the grounding first which would be the cheaper charge. I greatly appreciated that then when he did the inspection he found out that in fact the problem was on the outside and it involved the grounding wires which we're not probably up to code. He gave me an estimate which I found reasonable and when I asked him if he would take off the safety inspection charge if I gave them the business, he graciously did that for me. They will be out first thing tomorrow to do the work and I feel certain it will be done properly.
Shaquita Borden
3 years ago
I called Stuart to have a 240v outlet installed to charge my hybrid battery. Jimmy was a very professional tech who walked me through a couple of options. He assessed my current system to provide me with the safest option. The install was done neatly and looks great! He finished well ahead of the time we discussed. I would definitely work with Stuart again.
Arletta DeLevee
4 months ago
I have used Stuart Services for many years. My house has 3 apartments, I live in 1. So 3 Heat/Ac units, 3 bathrooms, 3 kitchens. I have used the plumbing, Electrical, and Heat/AC. The office staff, from first moments as the phone is answered, to the Co-ordination staff and the financial are excellent. The service crews, in each area ( electrical, plumbing, Ac/Heat) have all been not only efficient but very polite and clean working.As an artist I need to keep my costs within my budget.I recommend Stuart Services to all my friends.
Patrick McClain
9 years ago
My wife and I are having a baby soon and wanted to get our water heater situation squared away before her arrival. We called Stuart Services and they sent Eddy over that very day. He inspected our water heater and gave us his professional opinion about the state of the vents and the water heater itself. He was very helpful when it came time for us to decide what upgrades we needed.
I had a new air conditioner installed and we are very happy with the service. We got several quotes and they were the best price and easy to work with. Alan and Chris were very professional.
Jennifer Fitch
11 months ago
Had a clogged tub drain. They quoted us next day to come out, but ended up calling and working us in same day because they had a cancellation. Quick service, very thankful they were able to come out same day since we only have one full bath in the house. Definitely recommend
Alex Salazar
4 months ago
We’ve had Matthew assist us before and he is always knowledgable and professional - he’s an excellent representative for Stuart.
Wish I could mark all boxes, Good Quality/Good Value/Responsive/On Time/ Early if prior cancels. I cannot say enough good for Stuart Personnel. I truly like them & they are worth every cent and more. Wish I had found them 4 years ago.
Stuart Services is the best in the business. The technician, Josh, was professional and thorough. We will be using Stuart Services again.
Matt Giordanengo
3 years ago
Have used Stuart Services a few times and have been completely satisfied every time. Couldn't ask for better service. Not pushy what so ever in regards to add on services or optional work. Inspections are thorough. With we had done was great quality and timely.
I told them clearly the problem, they come to change a breaker for my water heater, and charge me about $350. I appealed to their manager, they talked to me twice, and refund me about $85 trip fee on the third discussion after about a month. As an agreement, I raised their rating.
Josh S came out to service my AC Condenser and duct work, etc. He identified several issues with my duct system.
volcie sherwood
10 months ago
They replaced my ac and heating system and were very professional and followed through until everything was satisfactory to me
Charles Caplinger
7 years ago
Scott M. came to my house today and advised me of our plumbing problem - a clogged sewer line. He proceeding to jet our the line and the repair was complete in a matter of minutes. Water flowed again! Thanks for the prompt attention and courteous service!
William and Joshua did an amazing job. Tidy on time and moved a Toto toilet flawlessly. Stuart plumbing is the best. Highly recommend. Our only call for plumbing
Great comfort knowing that your firm and professional technicians are readily available to support our energy needs, especially given that we have elderly parents in the home. The level of politeness and consideration shown by all of Stuart's agents always exceeds expectations and distinguishes your firm at one of the best. Thank you!!!!
Monique Madding
a year ago
Technician very knowledgeable . He knew exactly what the problem was with my shower. I appreciated the flexibility, work completed and I really appreciated the follow up phone call from the company about my satisfaction! Scheduling was a bit hectic but it was worth the wait!
Derrick Claiborne
3 years ago
Joshua was truly a professional. He cane in with his booties on not to get dirt on the carpet. He wasted no time getting to work all while being sociable. He did an excellent job with the clean up once he was done and asking recommend some cleaning products that may help me remove some of the rust that left on my countertops from the old hardware. Truly a stand up employee.
Kathleen Sanchez-Holton
3 months ago
Ed was professional, knowledgeable and friendly. We we will use him to conduct a diagnostic once we determine if the AC unit is working or not.
Barbara Stetter
5 years ago
I've used Stuart Services for all our major A/C, plumbing and electrical needs for many years. They have always been reliably on time, skilled and dependable in every way. Most recently we lost AC service. Although it was very hot and cumbersome for them to make the needed repairs and replacement they, had promised to complete the job in one day and despite the unanticipated complications they did exactly what was promised. Before they signed off everything was explained carefully and we have enjoyed the benefit of their careful attention to detail and willingness to stay on task until all was in order and clean-up totally completed before leaving. It was a long day for them and we appreciate that willingness very much! Thanks guys, again! R and B Stetter
Joseph Batie
9 months ago
Quick replies and gave realistic timelines. When Scott arrived at my home, he was super polite and conversational. He asked a few questions about the issue and took his time to tell me some possible outcomes. Once he fully diagnosed the issue he and Jack got to work. I went into the kitchen after they had been working for a while and found that they had completed the job and were cleaning their work area - actually cleaning it! Great service and a great job getting me out of a bind I created - just in time to cook thanksgiving dinner!
Leon Whitcomb
5 years ago
Rodney scheduled a full day appointment to help install a new icemaker, sink, toilet & address a leak on a Saturday since we work at home and can not have load noise during the week. He was courteous, timely & did a fantastic job. He cleaned up after the job and addressed every issue in one visit. This company always has professional and very impressive work. I have used them for electrical, hvac & now plumbing issues and will continue to use them going forward.
Evangeline Comeaux
a month ago
Josh was prompt, professional, listened to my concerns, after completing work did a walk thru to show everything that was done and why.
This was as close to perfect a plumbing repair experience can. Rodney (the plumber)arrived on time took care of the jammed , I thought broken, garbage disposal unit and the running toilet, cleaned up and took the repairstage generated trash with him. Also the cost was not exorbitant.
Melany Linder Graham
6 days ago
Very thorough and transparent and polite
Andrea Loyola
7 months ago
CJ and Samantha were outstanding! They were professional and provided excellent customer service, even keeping me updated as the project progressed. They were a great complementary team. Also Jeffrey, the estimator, provided exemplary service. Stuart Services is my go-to company!
The Dispatcher called first thing and told me that they will be there in 30 minutes. Adam Elias arrived and was on point! Polite, Professional, and knowledgeable. Great Service! I'm a retired Building Chief Engineer and I know a great employee!!
Judy Barganier
6 months ago
Adam was prom, professional, very detailed, went above, and beyond what was required. Very satisfied
Mervin Rapp III, MBA
7 months ago
Professional, Friendly and Timely!!! I will definitely be using them in the future. Great work!!!
My hot water heater failed on Saturday morning. Stuart Service was the only company who had a technician available to come out on Saturday. Scott M. showed up immediately after his last job, which was within an hour. He was able to determine the problem quickly and make a recommendation for replacement. Scott was very professional and answered my questions. He was punctual and the installation went well. It was a great experience and I would hire Scott M. and Stuart Services again in the future for my plumbing needs.
My husband and I are very pleased with the work done by Josh and his assistant. Everything went well; there were no problems. They were polite and cleaned the area where they were working.
Alyssa Johnson
2 years ago
I was nervous because of their higher quote, but needed an ASAP job done for a small coffee shop. Staff was friendly and easy to work with. Showed me details along the way and found a way to make a SUPER difficult job in a 100+ year house work seamlessly. Job ended up taking almost an extra full day and I wasn't charged anything beyond quote, thanks to the company guarantee. Definitely happy with the result.
Richard Stedman
9 months ago
Matt was very helpful and laid out all options regarding the repair of my system.
I had a great experience with Stuart Services. They were very professional, did excellent work, and were extremely knowledgeable. I would definitely use them again and recommend them to anyone in need of AC, plumbing or electrical work!
We had a strange 'rattling' noise every time we turned on a faucet anywhere in our house. Scott came out and quickly diagnosed that the sound was coming from our two 20 year old water heaters, which were unfortunately located in a tight spot in the attic of our two story home.Scott and his two assistants (Jack & Eddie) showed up promptly at 8:00am the following week and got right to work. They were all very polite and professional. I know it was not easy getting those old water heaters out and the new ones in but they did a phenomenal job. We are very pleased with their work! And no more ‘rattling’ noise!!! We would definitely use Stuart again and highly recommend.!
Hance Washington
3 years ago
Matthew was really friendly, a straight shooter and explained things to me as many times as I needed them to be explained. Although he and my husband were speaking the same language, I can be a complete girl sometimes and it just takes me longer with understanding HVAC system terms. I am please with how quick he came and solved the problem while being upfront with potential problems to look out for but assuring me that it wasn't a complete catastrophe! They gained customers for life yesterday!
Matt was excellent! He arrived early (they called first to make sure that was OK)! The job did not go as expected because our existing wiring could not power the new thermostat. Matt gave us options for how to resolve the problem, and we chose to have him pull new wiring (which required some drywall work). The work was professional and we knew exactly what was going to happen. We are very happy to have used Stuart Services and immediately booked additional work. Completely happy!
had to have breaker box installed and 2 other minor issues to be taken care off. They did an amazing job, cleaned up after themselves, Joseph even filled in the wholes from the screws which was greatly appreciate by a single female, I would recommend these two technicians without hesitation
Moving here over five (5) years ago to our one-hundred plus (100+) year-old house in NOLA, we have needed extensive electrical, plumbing, & HVAC work & repairs to our home. We have ALWAYS received excellent quality, as well as timely & reliable work from Stuart Services--from Christopher R. & the ENTIRE Stuart Services team, most especially Adam E. Wait the necessary time; pay (what may be) the slightly higher but FAIR cost; & get the BEST QUALITY & MOST PROFESSIONAL services on your home & property. Stuart Services has our highest recommendation. They go the extra mile & take the care & time to get it fixed correctly.
I was not impressed with the service, TBH the tech came across as LAZY did not complete the job and left me to finish their work for $$$. 👎Never again.
The plumber who came here on 3/23/23 cut into an black iron natural gas line. Luckily the natural gas meter and main had not yet been piped into the building.I’m most concerned with the fact that the plumber didn’t seem to know that a water line should not be black iron pipe and that he didn’t follow the line back to its origin, to ensure that it was a water line.I consider us lucky that the main had not been pipped in yet.Please understand, the technician was very polite and professional. The team came out today to unplug the natural gas line and reconnect it as it was. I’m most concerned with this not happening on a live natural gas line.
Very good service! Had a clogged drain. Guy came out, went above and beyond to make sure things were good. Worth the money. Would definitely call them again if needed.
Krystal Lackings
9 months ago
Mr. Jimmy was on time as they said he would be. He was very professional and he answered any questions I asked. I will be requesting for him to return to do some other work I want done.
Matthew was absolutely incredible. We’ve lived in our condo for 5+ years, but we’ve never been able to stick with one company. That has changed. When our a/c went out, he was able to come over in a matter of hours. Matthew went out of his way to explain everything to us so we could fully understand our situation, and he fixed our issue in the same day. Thank goodness! We are so thankful for Matthew’s attention and help. We look forward to seeing you all soon for our unit update and other maintenance in the future!
Amazing. Came by for diagnosis. Gave estimate. Came back *with the same crew the very next morning* early and stayed until 9pm. A/C unit blew cold when they were done, and it is WAY better than when they started. A+, can't recommend higher.
Josh from Stuart Services came in and explained the process and cost of unclogging our drain. Within 20 minutes, Josh found the problem, unclogged the drain and recommended a premiant fix!
Thank you, Josh and Stuart Services,
Steven was the Best, he clearly explained everything to me before beginning, he was Professional, Efficient, Friendly and did a Great Job!!!
Incredible service. They were so quick to respond and fixed everything in less than 24 hours which was critical in August and no AC. Jeffrey was so kind, knowledgable and reassuring - would hire them again in an instant.
In most cases, plumbing flow issues are very stressful. I contacted Stewart Services who had the most positive Google Reviews. William (aka Billy) came out and explained the issue with risks and provided an exstimated price. He repaired the plumbing flow issue and showed me the root cause of issue. Everything is working VERY WELL now. Billy from Destrehan was very polite, professional and courteous. A very good experience with positive results. All smiles in Destrehan, LA. Thank You Stuart Services!
Walter Stevens
6 months ago
Called for an estimate was told that it would be $79 which i paid over the phone guy came out and told me it was an additional $270 for an estimate she could've said this before I paid her $79. I would have never agreed to the 79 dollars.Big ripoff. Now I gave them $79 dollars just to come to my house and shake my dam hand. Wow #RIPOFF
Always a pleasure to do business with this company. The team is on time, looks and acts professionally. As well each time they are more than willing to answer any questions I have. They are out to provide great services and answers. Their answers are not just a sales pitch to sell you something either but saying here are options. Matt was great with advice on filters and giving information on things like the fact that any scented candles can turn your filters black it is not a sign of mold and to relax a bit. The best thing I observed as well is how they all checked on and commented in a positive manner on their co-workers work. It is great to see people proud of their work as well as their team members work.
Brooke Dismukes
a month ago
Josh was great, very informative, helpful, and friendly.
Mancil Barrois
5 years ago
Stuart Services personnel, Rodney & Kyle, arrived promptly and efficiently replaced 2 electric water heaters in the attic. There were no issues or surprises. Their professionalism, attention to detail and safe working within the confines of the attic was greatly appreciated. Thanks for a job well done.
Veronica Cross
3 years ago
Today Matthew B came to service our air-conditioning system. Not only was he prompt and professional but he was tremendously helpful. Mr. Matthew shared step-by-step what The issue was. Additionally Mr. Matthew actually educated us on how our system works and what we need to look out for. My mother had many questions about operating the unit with the new keyboard which Mr Matthew explained. Mr Matthew was thorough, clean, and respectful.We Are happy to share that we have had consistent excellent service from Stewart’s And recommend their services highly. Thank you.
Anais Quirarte
10 months ago
Super fast! I called to ask a question to see if they could help me and immediately was dispatched a electrician out to me. I am definitely going to Stuart Services for any further handyman repairs!
Jennifer Huber
a year ago
Stuart Services has completed several jobs on my house over the last year, and their work is outstanding. Their technicians are knowledgeable, polite and prompt. I really appreciated CJ and Samantha and the incredible job they did on the install of my whole house generator. They made sure I understood the entire process and that three days of work was minimally disruptive which I greatly appreciated since I work from home. 12/10 would definitely recommend and use again!
Michael Danner
a month ago
Adam came out and assess the situation easy fix and recommended a descaling of them which he will do soon thanks
My new AC/Heating system is approaching 2 years this year. It has performed perfectly! It takes no time to cool down my home and my electric bill has been reduced due to the improved efficiency! I just renewed my service plan to continue to have peace of mind. Great job!
I own a 40 year old office building. Jimmy from Stuart came to look at why the power wasn't working in one of the suites when a tenant moved out. He found a dangerous condition and gave us several options for fixing it. This company is professional and competent. I will use them for future needs.
They installed a Interlock Kit and 30 Amp Inlet Box so I can connect my generator safely to my panel. They charged a very fair price and did everything perfectly. We had our first power outage last week. We were able to run everything we needed including one of our Central AC units, Well Pump, Refrigerators, Lights, Router, etc.I will be using them again ! Very polite, professional.
If you're looking for a plumbing service, this is who you should call. Friendly, knowledgable, and transparent technicians and managers. Our technician, Billy, saved us from a pretty bad (read: expensive) situation with another plumber who wanted to dig up our yard for no reason. Go with these guys.
President FNA
9 months ago
Bob came the day after I called and was on time, courteous and professional. He fixed the problem with our tankless water heater right away. Best plumber experience we’ve ever had to be honest. I wholeheartedly recommend Stuart Services.
Emily Brumfield
10 months ago
I’ve used Stuart services for a couple of tasks now - installing a 220V plug and then recently for detecting a gas leak with my dryer. They’re quick, timely, easy to work with and seem very competent. Would definitely use them again.
Michael Wilson
8 years ago
Patrick was early to the site, friendly, professional and informative. His positive attitude about the company and work they do made me confident the job will be done right. Patrick's clean uniform and well groomed appearance represents his company very well.
Ms. G Teacher4Life
2 years ago
Inspect gas before city inspection before Atmos can turn on gas because gas was off for more than six months. Bob the plumber was pleasant to talk to and easy to understand as he explained the general process and the specific need of my new home specifically as they relate to cost
Sean Svetlik
9 months ago
I have used Stuart for several services previously. This most recent experience was a disaster. I was having a gas line installed, the team scheduled payment, told me the arrival time of the technicians & set everything up in advance. It all sounded good to me based on the promises/commitments of the field technician as well as the phone operator. They said it was a one-day job and would be complete on the Friday they were scheduled.I bought a new gas stove to have delivered the day I was told I would have gas. It was delivered in the morning & my old electric stove was hauled off.About an hour later I got a call that there was confusion on Stuart's end and the permit hadn't been filed and no work could start until the week following and that Entergy had a heavy hand in it as well, which was explained to me to be part of the process Stuart was handling.All the mistakes were explained, but no one ever offered to try & make it right in any way. It ended up being over a month delay. Had Stuart communicated from the beginning about a process they do frequently around the city, all of this could have been avoided. If the scheduling person knew the permit wasn't done, it could have been caught there. If the technician had not promised that the Entergy side would be taken care of by them, I would not have waited until they cancelled to start that process.Every single part of this was avoidable. And multiple people failed at their job. No one ever offered to try to do something to make it better, expedite anything, discount anything, even apologize, everything was explained as out of their hands, not how it works, everything was someone else's fault.No one took responsibility, which is why I would believe this will be the experience of another customer in the near future. Be careful when you choose them for any jobs.
Josh was very professional and listen to what I had to say. Within 40 minutes he got the clog cleared.To everyone who uses flushable butt wipes..Dont flush them!!!Thanks again for the great work.
Elizabeth Rouse
2 months ago
The serviceman showed up on time, he was able to diagnose and fix both issues quickly and was very knowledgeable about our systems. I absolutely will be a return customer and recommend to friends/family!
Michael was great. Explained everything in detail, and offered great advice.
Joseph I. Rosselli
a month ago
They were very professional and completely the job with excellent precision. 👏
Was able to pinpoint my hot water problem that others couldn't solve. Very professional and would recommend for future issues.
VERY GOOD WORKERS EASY TO WORK WITH
Colleen Rogers
4 months ago
Very friendly and knowledgeable staff. They took extra care to clean behind themselves and protect my floors and furniture
Beware if you have an old unit. Only interested in selling you a new one. Was told replacing circuit breaker would solve the problem. Unit stopped working in an hour. The supervisor came and said unit had to be replaced. The next day a different company's service man took the time to find out why the unit was overheating. Unit has been working fine for two weeks. I requested to speak to the owner, but was ignored.
Personal Trainers
6 years ago
Hey I just want to say that the technician was so helpful. and knowledgeable. He took the time to explain everything that he doing also showed me where the problem was professional and courteous. first time dealing with this company and very impressed from start to finish.
Irene Findorff
6 years ago
Jimmy V and Joe arrived ahead of schedule walked in like gangbusters ready to solve my isolated electrical outage problem. They attacked the power loss methodically, technically step by step, and found the solution within minutes. Jimmy V also advised me to invest in a main line breaker box surge protector SysCom which I had him install on site. I was quite pleased with the promptness and quality of Stuart services and will not hesitate to use them again if needed. Sorry for the delay in my review but all my Cox Cable communication systems were out for 8 days as a result of this latest electrical outage. If Cox cable had the same quality and knowledgeable technicians as Stuart Services, my life would be more pleasant. Thanks, Jimmy V and Joe!!
sheryl guitroz
3 years ago
I liked everything about the services that was provided. I particularly loved how Matthew explained all of what was done so thoroughly. We are very satisfied and Stuarts Services is now our AC guy from now on. Excellent
I'm satisfied with the service I received. My sink was backing up with water which ended up being caused by a blockage in the drain line about 50 feet or so down the line. The technician, Jill, showed up in a timely manner. She was friendly, knowledgeable and thorough. My problem was correctly diagnosed and resolved during the visit. She also took the time to answer a few other questions not related to the main issue. I would HIGHLY recommend calling Stuart Services the next time you need a problem fixed. Thank you for the great service!
These guys rocked out a non working heater/AC service in about 5 minutes. Let me tell them what the issue was and executed on it immediately. Very impressed with the level of knowledge and professionalism they exhibited. Huge fan.
Katherine Madigan
a year ago
Wonderful! Highly recommend. Everyone who has ever been out is so diligent and helpful. Today was Bob & Matthew and they were so patient and thorough
matthew shuler
6 months ago
The team from Stuart Services performing the upgrades to my electrical were very efficient and professional. They were punctual, polite, and the work they did was done with care.
Paul Pursley
4 months ago
From the lady that scheduled appointment to service tech, it was an outstanding experience!! Adam was thorough & extremely helpful discussing the issue. He is a total professional!!
The inspection of the on demand water heater and repair was superb. Mark was very professional and superbly knowledgeable. We decided to not replace the water heater, but Mark fixed it so it works fine now, recommend Stuart for any plumbing service you need.Ken Turner
Scott was very nice and punctual. However, he had assured me that he was experienced with smart toilet repair. He tried calling the manufacturer for guidance but they did not respond promptly, leaving him stumped. With a service price of $337 and nothing resolved, he tried suggesting another $500+ appointment to inspect the sewer line when the issue was with the toilet, not the sewer line. Also the full price was wrongly charged in advance instead of the deposit, as was agreed upon. Don’t sign anything unless you receive and review everything in writing beforehand.
Rodney and Steven were on time, informative and knowledgeable. They explained in detail how everything worked and cleaned up before they left like they were never there. These guys were awesome. I will use Stuart Services again and again.
Service was prompt and tech was friendly and attentive. Gave tips and hints to keep my generator running smoothly.
Trudy Miller
7 months ago
My electric went out on 2 of my alls n the kitchen. Stuart electric fit me in at the last minute. I'm very pleased about that. As far as affordability they are on a high end expensive For the initial visit to come out. MR. ED was really great He was professional he took the time to explain everything that he was doing. NO matter what question we had He took the time to make sure we understood and he was very pleasant.. Because of Mr. Ed I would use this company again.
Billy and Jack were awesome. They are knowledgeable and so cool. Stuart is lucky to have these guys working for them!
Matthew Worden
5 years ago
Josh didn't just show up on time. He was quick to assess what was needed and made a solid recommendation on a tankless water heater. He also looked at my 3 current water heaters and talked about concerns - which considering two of the units were 42 years old was very important.
Matthew B. was super efficient, positive, and professional. He fixed the issue and walked us through how to manage the system better.
Jessika England
7 years ago
Stuart Services, and Scott specifically, helped my housemate and I find a water leak in our house and correct the problem. Very timely and reliable service! I am so relieved to have the issue resolved now, and will not hesitate to contact Stuart Services for any future issues we encounter!
Charles “Chuck” Frazer
6 months ago
Blocked main sewer line from bathrooms to septic tank.
Promptly cleaned and tested all drains. All works perfect now.
Shelley Quigley
6 months ago
I should've called Stuart Services from day 1 when I first had problems a year ago. But I will call them for everything else from now on. They are knowledgeable and guarantee their work. So professional and courteous in every dept.
Roxanna Sullivan
a year ago
Mike came and listened to what had gone on with a previous company that didn't fix our issue. It was a real head scratcher. Got my air going so quickly it was amazing. Thanks so much to Mike and Stuart Services for being so skilled, knowledgeable, and very responsive.
Josh and Zach were very professional. They arrived on time and answered all questions. Explained the new equipment they installed. I would recommend Stuart's for any service they provide. Great job guys!!
They handled the job quickly and within budget. I had water coming up through my carpet in the hallway and they were able to detect the cause of the leak (AC drain line) and repair it.
I purchased a outside AC UNIT IN 2015 . Stuart Services gave me a useless warranty on the condenser for 10 years. It is leaking and they refused to honor the warranty due to lack of maintenance by Stuart Services. The condenser is defective. I cleaned the condenser twice a year myself. I will tell everyone I know how deceptive your company is.
rosemary Lewis
a month ago
Matt came after a visit from another company, and he did what the other company did not do he gave me a thorough explanation of what was going on with my unit he was professional and it was comforting to me I'm my exasperated state of mind thank you Matt
Kenny and his technician were awesome! This was a very tedious job that these 2 guys did in minimal time and mess. Other companies wanted to literally tear up walls to complete this job.Kenny is very knowledgeable and both guys were very professional. Their work is the type of quality that exceeds expectations.I also rate the company very high. The dispatcher called me 45 min each time before their arrival and was very courteous.
Josh and assistant (Ashley? can't remember her name) did an excellent job replumbing our townhouse after a bad experience with another plumbing service. They surveyed work to perform for their plan forward. They explained plan for job and proceeded. Job took about 4 days, at the end of each day a walk through was done to discuss work completed and review any concerns or questions. Discussed plan for next day. Before turning water on, piping was air tested without any leaks. At completion of work Josh did a final walk through and explained the installation of bend supports, insulation added ( some for protection of piping close to metal trust) and the securing of piping to structure. It was a pleasure working with Josh and his helper. They may be more expensive but comparing way they work and attention to detail it gives you the confidence job is done correctly. Josh and Ashley(??) thanks for a job well done!
RogernLisa Chavez
7 months ago
Adam was great, he was honest and professional. He did an excellent job and a fair price. I will definitely use them again.
Brandon Fornea
5 months ago
Keith was probably the best hvac technician i have ever had, he deserves a raise an should be the highest paid tech you have. Period. Keith was professional, knowledgeable, respectful, very informative, went the extra, extra mile.. exceptional work on a recently poorly installed unit by a different company. Let me say I had a tech lined up at 10:30am that Friday. An was scheduled for 5pm for freon charge of 410a. But at 4:45pm recieved a call with them saying it would have to be Monday. In a panic called 6 other companies an was a no go. Even though Stuart's is on the south shore they did offer 24 hour service an by 6pm Keith arrived. He stayed with me for several hours till we found the actual problem when he was only coming out for freon charge. We then scheduled for him to come back an Tuesday , change the txv valve , he came back then, an the a/c has been clean an crisp, very cold since then. Thank you Keith I hope your exceptionally great work an great customer service doesn't go unnoticed. An Thank you Stuart's for sending us Keith. I highly recommend Stuart's AC. 👍🏻👍🏻
Alexandra Koshy
a month ago
I wasn't going to add a review but now I feel like I have to. We just bought a 100 year old house and have a substantial amount of work to do. A man named Jimmy came out to the house to give me a quote. He was condescending and fear-mongering. I would ask questions to gain clarity about the work that we needed, and he'd either stare at me like I was stupid or answer the question as if it was a major inconvenience for him to even be answering. On top of all of this, I never even received the quote he said he'd email me! A complete & unpleasant waste of my time.Kevin at B&R Electric just completed our work and am SO happy with our choice - a night and day difference. Thorough, on time, and above all else - KIND!!
We’ve used them for almost a decade. They are the real deal. They do a great job and I trust them. I highly recommend Stuart Services for all your needs.
Larry Delahoussaye
a year ago
CJ was very personable and conveyed what was going to be done and how long it was going to take. Once finished he went over everything and made sure there were no unanswered questions or concerns. Work was completed in a very timely manner. The office support staff also did a great job of keeping me updated with the initial quote, appointment schedule and arrival time of CJ. Great Team.
Katrina Engle
11 months ago
Jimmy was fantastic, although I didn't have any major electric issues, he took the time to educate me and explain what other issues my problems may stem from. He also took a look at other things around my house that weren't even on the service request, truly above and beyond customer service skills!
I am so very grateful for all of the wonderful Stuart employees that I’ve worked with. We, unfortunately encountered 2 catastrophic plumbing issues within weeks of one another. Everyone, from the sympathetic dispatcher who answered our calls to the incredibly hard working men who literally chiseled through our basement floors as the channels they dug filled with rainwater, was courteous, knowledgeable, resourceful and extremely professional. Tremendous work Stuart Service. We couldn’t be more pleased!
Going to give them a pass on the $200 emergency coat this time for sending an A/C guy when we asked for a plumber because the HVAC is leaking badly (ceiling water damage). Mike was great though, above and beyond.Will update when my, presumably clogged A/C drain, is resolved.
Tanika Hawkins
2 months ago
Jimmy was amazing efficient professional and knowledgeable. THE Prices are fair 👌 especially if you understand that you must pay for labor I like the fact their phone is answered 24 hors a day thanks Jimmy and Stuart services for helping me and my family
Alway available when we call. Prompt service! They know their business!
Adam is now the only serviceman I would request. I
Feel confident in his advice. The work he performed was exceptional and he went above and beyond to make sure I understood everything. I feel like a valued customer. Because of Adam, I plan to continue to use Stuart Services.
Cherie Kiefer
6 months ago
The service technician, Josh, is very knowledgeable and answered all of my questions. The technicians at Stuart are professional and pleasant to do business with.
Raymond Landry
4 months ago
I'm deeply appreciative of Stuart and all their help over many years.
great response time and very professional with a touch of personal kindness thrown in
April Schamberger
5 years ago
Jimmy was courteous and really explained what needed to be done to fix my electrical problem. He even was able to contact a plumber, through Stuart Services, to come out the same day to address concerns Jimmy had in regards to safety with our hot water heater. It's hard to get this type of quality service! I definitly recommend Stuart Services for everyone's plumbing, a/c, heating and electrical!
John Dauenhauer
3 years ago
As usual I,m not disappointed by your service. Scott arrived when he said he would, He immediately looked at the situation and told me what had to be done. Scott was very knowable about what service was required and took time to go into detail about the work and pricing of the required service! It is always enjoyable to deal with a person like Scott! Stuart Services is very lucky to have men like Scott representing their Company!The only problem I have is not with Scott but with his vehicle. I was a Safety Officer before I retired so usually see what others sometimes miss. When Scott arrived I was talking to my neighbor and could not help notice the front tires very worn. I know that safety is always of primary importance in every company and I also know that Stuart Services would always take measures to make sure an employee such as Scott will have a safe vehicle! Please replace the tires on the vehicle Scott is using!
Eileen Boyle
11 months ago
We have been working with Stuart over the last year during renovation of our home and tenant unit. The Stuart team has been great with the repair and replacement of the HVAC and ductless systems, electrical work, and plumbing repairs. We would highly recommend using Stuart.
Jennifer Tauzier
9 months ago
Stuart services were able to get an electrician out the same day as my call. Adam was fantastic. He was super friendly, explained what needed to be done and the cost, and was efficient in the repairs/replacement of a few exterior GFCI’s and a ring doorbell. I will definitely be keeping their number in my phone for any further electrical needs. Highly recommend!
Julie Haynes
3 months ago
Been a customer for over 10 years and still service is great. Juan and his service tech were courteous, friendly, kind and adamant about getting our unit repaired after finding it was more than just the coil that needed replacing. We're grateful to them both. Thanks again, guys, and Juan, enjoy your grandbabies!!!
Jill Garrison
3 years ago
Emergency toilet overflow after hours. Fast service fair price, professional young man gave a written estimate & fixed the problem within 30 minutes of arriving. He even gave an estimate on another job for us.
Abigail Michel
5 months ago
Scott and Eddie did a phenomenal job with all of our requests! We were under inspection for our home and had to get a bunch of issues resolved quickly and efficiently. They did a great job documenting everything which was a huge help! Would highly recommended this group!
William and Eddie did a great job unclogging our sinks. They were very personable and cleaned up the area nicely. Took about an hour for the entire job! We really like Stuart Services.
We needed to replace our heating and air conditioning system in August during one of the hottest weeks of the year. Stuart Services was able to deliver and expertly install our new system in 1 day, and within 3 days of placing the order! They also installed a portable air conditioner the day before to keep us comfortable. Our salesperson Josh S. was knowledgeable, honest, and gave us excellent advice. He personally led the installation, which gave me confidence that what he sold us would be exactly what we got, and the system exceeds our expectations! Installers Bradley, Zack, and Malik were professional and careful with my home. Kyle T. performed an air balancing the next day which maximized the effectiveness of the system and our home feels cooler and more comfortable than it ever has! We were so happy with our new system that we asked Stuart Services to return and install a mini-split in our Southwest facing sunroom, and they were able to deliver and install it within one day of our order! Juan H. installed the system and did a BEAUTIFUL job. In addition to having the comfort of the air conditioning, the unit looks great in my sunroom - Juan took the time to think about how it would blend aesthetically with my room and centered the unit on the wall and hid all of the accessories with covers. We are beyond thrilled with the service, responsiveness, thoroughness, and honesty we experienced with Stuart Services and all of the people we worked with. I will never use anyone else!
Needed some electrical help. They responded within an hour. Scheduled a visit. Gave me a price. Came back the next day and did the work. Clean. Fair. We are happy with them.
Gerren Wilson
2 years ago
I scheduled an A/C repair for my property yesterday in which they were to come out today, but I received a call from them stating that they would not be able to do the job today because their ladder was not long enough, thus they would return first thing in the morning. However, around 5pm today I received another call from them stating that they will not make it out and they will call me when they are able to do the job. I have dealt with Stuart Services in the past and they were pretty good, but the way they handled things today was so unprofessional. I'll never use them again!!!
Repair or Service a Central Air Conditioning System.The A/C Tech was very friendly and pleasant to talked to. My husband called the company late Sunday afternoon when he noticed our unit was not working properly and they responded back quickly to help resolve the problem and was out the next morning to check out our A/C and it was fixed immediately. We will continue using Stuart Services in the future because they are very dependable and affordable.
Stephen Hunter
6 years ago
We called Stuart Services to provide a quote for ducting work and AC replacement. Chris came over on time did a general inspection of the unit and current set up. He recommended a complete replacement system with new ducting work. We asked for 3 quotes based on certain conditions. He provided the quote. I thought about the quote and what would be in our best interest.After 3 days, I called him and asked him a couple of questions about the system.I told him that we were going to go with Stuart Services.We set up an appointment with JT and the crew came (originally we were told that it would take two days but at the end it took 3 days due to set up in the attic).Mike who handle the installation was very responsive with the questions and accommodating to specific request.After using the system about a week.... It stop working. We called Stuart Service on Christmas Day....and they came over. It was minor thing and it was corrected in 10 minutes after the tech got to the house. We are happy with the services that Stuart Services has provided. They responded quickly and in a professional manner when we had issues with the system and honor the warranty (we like that....no drama).I would definitely call them again!!!!
Georgia Chadwick
2 months ago
Our a/c was not working on a Friday afternoon. Juan arrived promptly and explained he would run diagnostics. He found the problem and since he had the part , our a/c was fixed quickly. He communicated exactly what he would do and completed the repair.
Angelina Bova
5 months ago
Michael was very thorough and very polite. It was refreshing to have someone perform my services with such ease.
Shanell Williams
5 months ago
Matthew arrived timely and was very professional..He was very knowledgeable and got the A.C. working in no time. I am truly grateful for his services.
Korak Sarkar
6 months ago
Adam was prompt and professional. His persistence in diagnosing and addressing our electrical issues holistically was remarkable. Our experience with Adam was one of the best we have had with someone working on any aspect of our home. Highly recommended.
They installed a gas line to the fireplace insert. They called before arrival, on time and cleaned up behind themselves. Nice and respectful doing a good job on time
Dalenna Jackson Ponce
2 months ago
Extremely please with the service. My call was placed at 530pm for after hours service. Tech arrived promptly and service was completed by 730pm and house is cooling again!
Darnell Musmeci
2 weeks ago
William was very thorough & explained everything to me. He was also very polite & courteous & took care of my problem. He came out the same day that I called! I would recommend him & Stuart Services.
Marvin Frazier
a month ago
Very knowledgeable team of technicians. Matthew was very thorough with his troubleshooting of our standby generator equipment; so thorough that he noticed an issue with the service feed lines on our roof that were in dire need of repair by the local power/utility company. Since the utility company has made the repairs (same night), we have had no further issues with our equipment. Greatly appreciate Matthew’s diligence in troubleshooting as what he found was something that could have potentially sparked a fire had the issue not been addressed in a timely manner (according to the utility company technician).
We are so pleased with our service from Scott. He was friendly and knowledgeable and did all he could to find the problem with our plumbing. We had called the state to look at the issue and they were in and out within 15 minutes and claimed they could not detect a problem. He was here for 2 hours and did detect the issue and was very proactive in getting it resolved. We will definitely call this company in the future and refer them to our family and friends.
Rae Motahari
3 months ago
Very thorough and polite. Adam is polite, well spoken and professional and most importantly, he was very quick to diagnose the real issue. I consider him an expert.
Had my whole house repiped and was very satisfied. Steven and David were very professional and ensured they took there time to explain everything. They even sweept the floors when they were done and asked plenty of questions before doing anything to make sure it was OK. Kept me informed through every step of the process. Felt very comfortable while they were in the house and knew they respected my property and had no worries. Would highly recommend if you need any work done!
Lindsay Haget
10 months ago
They were hands down super professional on time and so nice to me I just love Stuart services
Rachel Raines
8 years ago
Scott was GREAT! He was very professional, informative and has a great personality! He was quick and efficient in his work! I would recommend Scott at Stuart Services to friends and family for all of their plumbing needs! GREAT SERVICE! THANKS SCOTT!- Rachel
Meaghan McCormack
a week ago
As a first time homeowner, you can imagine my fear when I heard someone tell me they suspected I had a plumbing leak. I called Stuart Services after finding them on Google, and they sent someone out the next morning at 9am.Billy (William) is the reason Stuart Services will now be my go-to for anything plumbing, AC, or heating related. He went above and beyond to assure me everything was going to be okay, and that he’d get my leak fixed the same day. He was quick, friendly, and was able to immediately diagnose the problem. Even though he had to cut into my walls, he made sure to triple check that I was okay with that and cut the cleanest lines so I could put the same drywall back in the spot. And when other folks would have taken me to the cleaners on price, Billy was more than fair.I truly can’t thank him enough! Highly recommend!
Brian Talbot
11 months ago
I broke a pipe at 8AM on a Saturday which caused me to have to turn off the water to my house. By 9:30AM it was fixed. The emergency repair cost for coming out on the weekend stung a little but the plumber was professional, helpful, polite, communicated the issues and was able to perform the repair as inexpensive as possible. I highly recommend Stuart Services.
keith andrews
3 years ago
I am an out of town landlord. It's very hard finding contractor in New Orleans that is fair and honest. I contacted one contractor, he charge me $300.00 just to unstop a toilet then tried to charge me $1500.00 to snake a clean out. I found stuart services they were extremely punctual and charge me 3 times LESS than the other contractor...nice, save me $1000,00 bucks. Thanks Stuart for being there!
Sarah Bergeron
8 years ago
J.T. is the service/scheduling guy who checks to make sure you are happy with all the services Stuart provides. I have had the pleasure of working with J.T. on a few occasions and he has been kind, respectful, and so helpful. I've had both plumbing and electrical work done through Stuart and I've been 100% satisfied with each job. I would recommend Stuart to everyone.
Jonathan Weed
4 years ago
I've used Stuart quite a few times for minor and major projects, and have had good experiences for all. Yesterday I called for a leaking pipe under the house. Josh arrived within the estimated timeframe, diagnosed and fixed the problem quickly. Fortunately, it was an easy repair, and the price reasonable. Josh was friendly, professional and thorough. Appreciate the quick service.
Rebecca Fontenette
2 years ago
Stuart Services was great! I had some damage to an outdoor spigot after the bad thunderstorms/potential tornado. They came out same day to fix it. I got a quote before hand and they walked me through what the work would entail before they began. I will definitely use them again.
Wonderful service. Friendly and knowledgeable.
Steven Springer
7 months ago
Josh F was exemplary at every aspect of his job, from communicating with us, to diagnosing the problem, to performing the necessary repairs. I would recommend him to anyone, and would ask for him by name if God forbid we have more plumbing issues.We feel very lucky that he was the guy we got. Give this man a raise!!!
Jacob Hamner
4 months ago
Joshua not only fixed my A.C. problem but found what was causing it so that I could start taking steps to prevent it from happening again, prevent a separate issue from occurring, and lower my electric bill.
Johannah Siragusa
4 years ago
Thanks to the professionals at Stuart Services we are completing a major renovation project. Jimmy, Chris R., Chris F., Mike, Matthew B., and Drew have been timely, courteous, and flexible throughout the course of our job. Even the scheduler, Joy, and Sierra, were a pleasure to work with and willing to accommodate our needs to the best of their abilities. The lights are on and we’re going to be cool all summer long!
Stephanie Lister
6 months ago
I thank James so much for addressing our dishwasher electrical issue. James was very professional and arrived on time. Thank you so much!! Stephanie
Stacey Dehmer
7 years ago
Prompt, responsive, informative. We had an electrical issue in out TV room - the fuse kept tripping for no reason. Patrick investigated it and did a great job of explaining the issue and giving us options to resolve it. He wasn't even going to charge us for the visit.
Celeste Terry
3 months ago
I purchased a hot water heater two years ago which came with a warranty. I also purchased the home safety plan which provides discounts on service calls. My request for service were scheduled which was very important to remedy the issue I was having. The fuses for the water heater needed to be replaced; I now have hot water again. I am thankful for the prompt attention to my request and the care given on the call addressing the non-functioning water heater. The water heater was checked with nothing found wrong. I am glad it was nothing more. An electrician also came out to check the breaker box and the disconnect box. Nothing found as to the source of no hot water. The hot water heater is fully functioning now. Thanks for coming out promptly making my Memorial Day weekend much better to have hot water. Thanks.
Stuart Services is always on time when you call and make an appointment they fit you in the next day no waiting for days very good service Matthew's the service man very friendly well spoken tell you to the point the problem and the cost best service person a custom can Have Thank you all forSending him out to mind home
Catherine Anderson
3 weeks ago
Kyle came earlier than expected identified the problem immediately and went beyond expectations
Ruddie Martin
4 weeks ago
Billy and Drew were professional and did an amazing job re routing the water in my home. They really saved thanksgiving.
The service they were paid to fix was complete although they did not replace the sheet wall. My stove was used as a ladder and they cracked my stove top. It took many phone calls to get ahold of someone to reimburse me for my stove. A month later I finally received reimbursement but already purchased a new stove bc the oven stopped working as well. Unfortunately, I’ve lost trust in Stuart and don’t think I will use them again.
As always Matt saves the day!Every time Matthew comes out he is awesome and efficient! Very professional. Very knowledgeable! Very nice too! As a first time home buyer’s it’s so cool to have Matthew and Stewart Services in my tool kit. Instead of falling apart or messing something up more to cost more when goes wrong or out ......I know I can just make one call and from the customer service representative, to the call to let you know how far out your technician is and to when your a technician shows up at the door is more than a sigh of relief and knowing I’m always in good hands!!!! Matt leaves me with all my problems solved, options and with better knowledge of my own home systems. Definitely recommend them to everyone I know!
Stuart did an excellent job of correcting the builder’s annoying mistake from 40 years ago of not venting our exhaust cooktop hood vented properly. It’s nice to have this mistake corrected from it being vented back into the kitchen to now through the roof!!! I’m now looking forward to boiling shrimp for my shrimp stuffed mirliton, and frying fish with the odors going outside, and not inside our home
Herman Freeman
2 years ago
Job Numbers 31495 💡Jason 228892 5/5/05Total Cost 💲2,909.33Task / Qty. Description. Value Rate:SRV-1000. 1. 100A Service Charge. 💲2.759.20Sycom protectionService AgreementTrust me they hide their bad work, you won't see it untilyears later and it be in places you're unable to see or getto. I'll never use them again, and won't reccomend 🖕them
Mark and Drew did an excellent job with identifying and repairing my home plumbing issue. They were courteous and very respectful the entire time. They left me fully confident in the job they completed. These gentlemen are true craftsmen in their trade.
Felton Collins
a month ago
The technician was very professional
and the quality of work was good
Stuart Services installed and performs yearly maintenance of my Briggs and Stratton/GE generator. They are great
Brittany Leibbrand
2 years ago
Stuart Services was very prompt and professional. Their technician was very informative and friendly. Removed our old water heater and installed a new one. We also had a new kitchen faucet installed. The work was done very well.
Adam came to fix an old condensate pump drain line. He was polite, professional and quick to finish his work. We always have a great experience with Stuart’s.
Maria Patterson
a year ago
Stuart is always available when I need them. They have installed and serviced my AC/HEAT.
Stuart Services always tries to get someone out to fix the issue as quickly as possible. The folks who work for them are very sweet & accommodating, and are willing to wear a mask in my house because I am immune compromised. Adam came out to look at my sink today and was kind and helpful.
Bruce Authement
10 years ago
My service tech. was Eddie F. and he was fantastic. He was very polite, wore shoe covers to protect my floors, and quickly diagnosed and fixed my clogged drain. He was very pleasant, and answered my flurry of plumbing questions with ease.Stuart Services has a great employee in Eddie F.
Richard was incredible. Same day service. Diagnosed the problem and gave me options for the repair. Two days later, he not only repaired the problem but updated me with safety features. I can do business with whomever I choose and I will choose Stuart every time!!!
Approachable and clarity ,professional, pleasant experience. ‼️🌎🙏
Mike was on time, and professional. I highly recommend Mike and Stuart Services!
Gene Harrington
3 months ago
Mr Matthew was polite informative answered any questions that we might have had. Great asset to the company.
Jasmine Batiste
8 months ago
Mr Adam was very respectful very professional he solved our toilet clog in 10 minutes. He also worked with our pricing and budget I definitely recommend this service
This is the 2nd time Stuart Services has repaired something for me, and on both occasions I was very happy with them. They are prompt, professional, and absolutely know what they are doing. I find their fees reasonable, and would recommend them to anyone.
Katie Vantwest
6 years ago
I highly recommend Stuart Services!! We were having some electrical issues that caused both of our hot water heaters to stop working. Ed inspected the breaker and fuse panels along with the hot water heaters and recommended installing a new breaker panel and service panel do to faulty wiring etc. CJ did the install and was great even though it was a really cold day and took longer than expected he made sure it got done and never complained. I'm glad that I chose to call Stuart services because the job was done right and the service was excellent. Thanks guys
Shane Bryant
9 months ago
I found one of my outlet plate covers melted. Nothing had been plugged into it for about a year. The guys came out the same day and went above and beyond, not only replacing the outlet but tracking down a problem at my breaker box that had allowed the outlet to get so hot without throwing a breaker. Without going through the whole story, which would probably be beyond my understanding to correctly explain anyway, it turned into a three-hour job. Despite that, they stuck by the original estimate for a simple outlet replacement. They were also super friendly and communicative through the whole process. I’d recommend them to anyone needing work done.
Justin Grubbs
2 months ago
Absolutely amazing Matt was very informative and helpful. Will definitely use them for any of my hvac needs in the future.
carlos bustillo
2 weeks ago
The techs Chris and Mike did a great job and solved my issues ,and explained everything perfectly
Willam Vasquez
3 years ago
Ed came out within 30 minutes of our emergency call. Identified the problem and got us back up with full power in a few hours. Thank you Ed and Stuart Services for great service!
Germaine Everidge
3 months ago
He listened got all the details and made his best assessment. Friendly and knowledgeable. He was very pleasant to have in my home. And he did everything possible until he got the job done
Lenorah Durel
7 months ago
All the service techs are awesome. Very friendly, professional and knowledgeable. I highly recommend Stuart Services for any electrical, AC or plumbing needs. They have installed a water heater, complete AC/heating system, faucet and dryer vent. Matthew and his team did a great job installing the AC system. I have also had them complete electrical upgrades. Jimmy was very knowledgeable and took his time explaining the issues, what needed to be done to correct them and the new changes after the issues were repaired. Bob did a thorough and detailed job installing the ice maker, facet and dishwasher. I can’t thank everyone enough for working so hard to get me back in my home. Bob came out on an emergency call- back up line. He was awesome. Gave me multiple options and cleared the line quickly!
Peter Morenc
8 months ago
Always reliable.. we were told they were backed up and then got a call and said we can be there in 20 min! Highly recommend
The gentleman were awesome. They were extremely professional and put me at ease about my light fixture install. I will keep your company in mind with other services. The 😃guys were great and a good representative of your company. Thanks for your assistance
Sandi Milliken
9 months ago
Matthew was polite and thorough. His appearance was clean and professional. Extremely nice to have work performed well and your office staff was caring and knowledgeable. Thank you for a huge help when my ac was not working
Liz Guttenberg
9 months ago
James was so thorough and professional. He is definitely an asset to the company. The staff called and scheduled everything. They were so nice and responsive. Definitely a good company to do business with.
Heather Frazier
8 months ago
Extremely friendly & professional. Very quick response time, efficient, did great work!
Dwight Davison
4 months ago
Josh was incredible. Highly recommend Stuart
Shanette Hutsona
8 years ago
I called them to come out to inspect and service my HVAC unit. They came (not on the initial scheduled date however) charged me $270 for repairs and within a four week time frame, the unit went out again. When I called to have someone come out to rectify the problem, they not only charged me another $49 fee but told me that there is a new problem and it can cost up to $1000 to fix. They didn't empathize with me or even offer to waive the fee seeing that the initial inspection didn't find the new problem. My unit is still under warranty and only four years old. I think the tech did a quick fix to what may have well been an existing problem. Nonetheless, get two estimates beforehand to try and eliminate being bamboozled.
Gary Hickman
4 months ago
Team that did the work was very professional. Great job!
Melanie Buras
3 years ago
I was having drainage problems in my bathroom so I called Stuart Services for help, based off high google ratings. Steven arrived to do a drain clean out and did not have all the equipment that was needed to do the job. A camera inspection is supposed to be included with drain clean out, which the plumber did not have. I was told that someone would have to come out the next day in order to finish the job. I called and asked to speak with a manager regarding someone having to come back out the following day. Donald returns my call and starts the conversation off with “ yes I was told you had a problem with the $200 emergency fee”? No Donald I had a problem with the job not being done 100% in one setting. By the way, I was charged a $200 “emergency fee” for the plumber to come out in the middle of the day (3pm). I informed Donald that the job was not completed. Donald says”well the video inspection is complementary, you don’t have to be inconvenienced and have it done tomorrow because it doesn’t need to be done”. Complimentary? Oh that’s not included in the $343 price tag just to clean out my drain? Every truck should be equipped with a video camera if that is what comes with a drain clean out, right? Not according to Donald. Next day another plumber shows up and was not able to get camera down the drain “too many twists in the pipe”. Told me to call the city and ask where the city clean out was. Guess it wasn’t important because it was COMPLEMENTARY. What a waste. Won’t waste my time with this “big named” company again I’ll stick to the people that run their own businesses and actually care. Their motto should be “no warranty no guarantee”.
Had multiple quotes for a leak we couldn’t figure out. Josh came out and impressed me the most, he was professional and very knowledgable. He took care of the issue immediately and the price was very reasonable. I will definitely use them again and recommend them if you want the job done well.
BeeA Farhood
7 months ago
Called at 9am to see if someone could check out our hot water heater, Steven was here by 2 to check the heater and give us options for repairs. I am happy i made the called!
Mary Ann Pastene
6 years ago
Have used their plumbing, electrical and HVAC repair services. All were top notch - professional, courteous, and thorough. Their scheduling folks are very easy to work with as well.The crew did a great job installing a new on demand hot water heater, replacing the gas line and removing the old hot water heater.
They gave the best estimate for flushing the tankless water heater so we went with them.The proposal was detailed and outlined every cost and plan for the job so there were no surprises. You pay half up front and half when they were done.They arrived on time and did a very thorough job with good clean up and summarized every detail of what they did with photographs of the work.Very professional place.
Joshua & Nicholas were awesome, very friendly & professional will definitely use Stuart for all of my plumbing & electrical needs!!!
Zachary Saupe
4 years ago
Had a leaking pipe creating a major sink hole in my front yard. Called Stewart Services and had a technician at my house right on time the next day. Scott made the whole process completely painless, explaining the scope of the job to me and being completely upfront about pricing. Couldn’t be happier with the work Scott did and will 100% be using them for any other plumbing issues I might have
Brian Anderson
a year ago
$1,600 proposal to replace (3) compression fit 1/4 turn shut-off valves in a powder room, reinstall an existing toilet on an existing flange and sweat (2) new hose bibs in the laundry room. Area was clean, free of obstructions and maybe would take an hour and a half for one person. I can't think of any way that this is a good value for anyone.
Ellen P. Frohnmayer
9 months ago
Josh did a great job tracking down the problem with my toilet. He checked and rechecked it. Because Stuart had done the installation, I was charged nothing for this repair. It's working perfectly now!
I am very pleased with Stuart Services. The technician, Ed, was very thorough and did a fantastic job. The price was very reasonable. I will definitely continue using Stuart Services.
Had a problem with my electric service line and Stewart Services was able to schedule repairs within an hour and get it completed that day. Excellent company to use
Justin Castille
8 months ago
Adam is fantastic! He is friendly, knowledgeable and got the job done quickly and efficiently. We had a significant toilet clog caused by my 2 year old and a misplaced toy. Adam came in and made short work of it. I’ve used Stuart Services several times now and I’m always impressed by their technicians. I highly recommend both Stuart Services. Be sure to ask for Adam!
Elizabeth Wright
a year ago
I had an issue with the main drain in my home. Bob and Anthony were prompt, professional, and great to work with. Would recommend them again.
Jimmy provided an expert diagnosis and repair of my exterior lighting issue. He was very professional, easy to talk to, cleaned up after the job was complete and offered helpful suggestions on routine maintenance. I am extremely satisfied with the job he did and will definitely be calling Stuart Services in the future when I need a professional.
Specialty Tool
2 weeks ago
AC went out at work. Josh fixed it ASAP and was great.
They did a great job replacing our electrical panel, but I called to get a quote on a whole home generator and have a hard time getting people to setup the appointment. They do not return calls in a reasonable amount of time.
Robert Rosen
6 months ago
Adam E. did great work replacing a difficult underground storm drain. Great skills and equipment, excellent Customer-focused orientation to understand and resolve the issue and customer needs. Full service from quick estimates to cleaning up afterwards. Really rare nowadays.
The technicians from Stuart Services were at my home on Saturday to perform routine electrical, plumbing, and A/C-Heater maintenance inspections. Each technician who visited was polite, courteous, and professional. They thoroughly explained what they would be doing in my home and answered all of my questions. I've been doing business with Stuart Services for several years and am never disappointed by the customer service they provide. Each licensed technician is knowledgeable in their field and after they leave, I'm never worried about their workmanship. I would highly recommend Stuart Services to anyone.
Kenny Skidmore
4 months ago
Multiple repairs and installations completed perfectly. Will recommend to family and friends.
Charlotte Hoolihan
9 months ago
Josh did an outstanding job replacing my house regulator. He was polite, professional, knowledgeable and extremely thorough.
I called in in the morning to schedule to get my AC fixed. Basically, the capacitor burned out and need to be replaced. They put me in their system and asked me to wait for their call. I waited all day and called in many times to check — closed to 5PM they told me they cannot make it to “regular hours” and could have somebody come “after hours” with an extra $200 fees. They could have just told me at the beginning and I could have found another service, instead of wasting my time. I definitely would not recommend this place to anyone!
Charlene Jaquillard
a month ago
Annual A/C maintenance after new unit purchase 4 years ago.
Heneretta McCoy
2 years ago
I called for an after hour repair for an emergency water leak from an old water pump by the ac unit. Mr. William attempted several times to repair the leak and was able to fix the leak just enough to be able to turn the water back on for tonight. Great customer service! He stayed until the job was finished and is scheduled to return tomorrow to complete the repair. Will definitely use the company again for future service.
Excellent service. Less than 5 minutes after I called, they called back to tell me an electrician was on the way. I needed the placement of a power cord brought up to code. He quickly evaluated what he needed and fixed the problem. I will use them again.
Deborah Alciatore
5 years ago
Mike and Mike did a great job and made sure that I was happy with their work and cleaned up before they left. Very customer oriented and professional workers. They solved both of my problems.....living room not getting cool enough so they installed a second air vent and now it's working great....also by replacing a damaged air vent in my bedroom I can now get a good nights sleep. Thank you both for that!
Jonathan Bailey
8 years ago
Do NOT trust Stuart Services, especially for AC repair. They treated us fairly in 2012 when we needed a hot water heater replaced, but when we called them for an AC repair, they charged us $249 to replace a capacitor and clean the unit. They also gave us an estimate for $7,700 to replace the existing unit.Problems were legion. First, they didn't actually clean the unit, just idly ran the hose over it. Had to pay another company to do it for real (with solution).Second, they replaced the capacitor without replacing the fan motor, guaranteeing both would burn out.Third, they quoted $349 for a new fan motor saying we needed another one of the exact model. However, another technician installed a generic one for less than half that price.Fourth, the $7,700 quote wasn't necessary according to another technician and, even worse, was a full $4,000 over market value. FOUR THOUSAND DOLLARS overpriced. I have one estimate for $3,700 for such a unit and two coupons in the mail for similar ones for as low as $3,500.Do NOT trust this company and do not pay for any work without getting at least one other quote.Very sad considering I had such a good relationship with them at one point.
I had two problems - one simple, the second more complicated. He fixed the first in no time, the second we agreed to set up another date because it was more complicated and I didn't want my bathroom to possibly become unusable until parts were available.
Billy was knowledgeable, professional, and extremely determined to solve our problem. In addition, he was polite, personable, and a pleasure to have perform our repair. I would be pleased to have him return to work on any future plumbing issues we may have.
William was fantastic and I highly recommend him! He was extremely knowledgeable, took the time to explain the problem in detail and to explain possible solutions, and patiently answered all our questions. We will certainly request him for future problems.
C. Clark was professional, informative and knowledgeable. Chris took the time to explain our AC issues to us and provided solutions and recommendations. His courtesy and professionalism are very much appreciated and should be recognized. We will definitely use Stuart Services again. Thank you, Chris Clark and Stuart Services.
After Roto-Rooter came out and explained that their co. policy doesn't allow their technicians to work in attics, I called Stuart and by the end of the week we had a new water heater installed. Steven and Jude were great. Thanks for the quick response and professional service.
Sara Fortuna
8 months ago
Got a new porch light installed. Jimmy explained everything as each step was taken to ensure I knew price. He was patient on making sure length of porch light was perfect to my eye. Thank you!
Marcus Whitfield Sr.
7 years ago
Josh was a great repairman. He diagnosed our problem and went over and beyond to make sure the issue was addressed and corrected. He also provided a fair price and gave us a discount on the work. He did the work very quickly and was very professional in all ways. This is the second time I have used this company and John came out and I was fully satisfied with both times.
Guest Account
4 months ago
Josh was clear and informative. I was satisfied with his work.
Estelle Tesler
2 weeks ago
AC leaking water. Cleaned out the line and discussed other services related to the HVAC systems. Good to go.
Matt was professional and courteous.
I've patron of Stuart Services while training & living in NOLA. I had first used Stuart when my AC stopped working and had to be serviced, esp a Southern Summer. I was very pleased with their management & quality of work, so much so that I wanted to find a Stuart Service' in Sugarland, Texas. Stuart set an exemplary std. &, luckly, i did find to find a comparable company. However, lately within the past 2 yrs, the Stuart Standard that i am accustomed has changed &compromised. No longer there is the management efficiency & 'quick as a whip' intellect of 'Joy', the person whom 'sold me & impressed me to Stuart & its highest quality of professional licensed Tradesman. I'm almsot embarrassed & even hesitate to recommend to recommend Steuart to my colleagues & people in NOLA whom ask for references from me for their consideration when in situations concerning HVAC-Electrical-Pluming. I have contacted Stuart & informed them of my dissatisfaction & that it will be posted; and more importantly, that if they do not find a remedy so that it doesnt continue & happen again ,3x already, I will be looking into another ,equally competent in services & management that i'm accustomed to when 'joy' & the original owner had set the Gold Standard.-the no excuses' because never was necessary!
Laina Horton
4 months ago
He came and solved my problem. Very impressed will service.
I contacted Stuart Services about problems with the an attic fan motor replacement they had done.To evaluate/take care of the issue, they sent Jimmy V. Excellent work. Very professional and very very thorough.
Cathy Heitmeier
5 months ago
Great experience by Jimmy V. from Stuart Services, electrical. Jimmy V. came out and assessed the job, installing garden lighting. We scheduled two weeks later to have the job done and it went off without a hitch. Very pleased with the job and the services by Stuart.
Jeremy Grabill
5 years ago
Mike and C.J. from Stuart Services came out today to install some outdoor lighting and did a great job! Mike spent several hours a few days ago surveying the situation and preparing an estimate, so they had a good plan of attack today for the actual work. They were on time, efficient, and friendly, and made sure we were happy with the work before packing up. Great job guys!!
I had a bad experience while trying Stuart Electrical Services for the first time.After completing a walk thru of the property and pointing out the necessary electrical repairs to the technician “Jeffrey”, I waited beside his company van while he wrote up the repair quote. After entering all the repairs into his company computer, he verbally went down the list to make sure he had everything. After reviewing the list and adding the vent fan in the bathroom because “o yea, I forgot that one”, he submitted the work and gave me a flabbergasting high quote of $5,738. I thought this quote was about double what it should have been but I reluctantly agreed because I was leaving town and I needed these electrical repairs completed for my tenants in order to get power and hot water.The first sign I had made a poor choice in contractors was the day after “all repairs are complete” by Jeffrey when I received multiple messages from tenants telling me there was still no hot water(I had texted the tenants the hot water should be working - after I got the “all repairs complete” by Jeff). I went to the property as soon as I got back in town to see what was going on and I found no electrical power going to the hotwater heater. I sent a text message along with pictures to Jeff letting him know the hotwater heater was not getting power and he replied he would come out and check it. After troubleshooting the problem he found “a short in the new breaker box my guy installed”. I asked if his guy had checked to make sure the hotwater heater was getting power before he left and Jeff replied “ he should have - but obviously not”. One day later after “running to get parts”, the hotwater heater was finally getting power and the tenants were happy.But the problems didn’t end there - the fan in the bathroom HVL still has not replaced and the company is claiming “it was not on the invoice”. I spoke with “Brittany” in the office and asked her to please call Jeffrey because he and I 110% for sure looked at that issue while doing the walk thru and he absolutely had it on his list of items to repair when we verbally reviewed them from his van. Ms Brittany said “I can write you up a new repair order if you want”? omg. No thanks - I will never use Stuart Services again for anything.Tony Valenti
ED.B came out to give me a quote for a home house generator. I was very pleased with the way he answered all of my questions. Very professional and friendly. The job was completed on time. I also had some electrical work done. Jimmy V. And CJ.B worked tirelessly in 108 degree heat index . They both went above and beyond to make sure that every code was followed and everything looked good. When the job was finished you could not tell that they had ever been there. I can't say enough about how much I appreciate the hard work they did. They are very dedicated employees. Thank you so much.
I was told over phone that there was not a diagnostic fee. Not true . The plumber spent 30 minutes at my house looking at my gas lanterns. It cost $177 and didn’t fix issue. Very nice and professional plumber though.
Brett Guidry
10 years ago
I work for The Orchard, an Apple Specialist in Baton Rouge. Our shop has a lot of computers both in the show room and in the tech room, so when the air condition went out, there was no time to waste. The first repair company we called came in with a quote to replace the whole compressor at an outrageous price. Stuart Services was my next call. I talked to a real person at that dispatcher who set up a time of my choosing. Chris R. showed up promptly and immediately got to work. When he was finished he explained exactly what was wrong in easy terminology, and he researched found our compressor to be under warranty saving us a huge chunk of change. Also while he was here he was able to get me an estimate on some electrical work i need done. Their price was right and the service was top notch. Not only would i recommend their services, but i will be using them for all future project for The Orchard.
Chris Willoz
2 months ago
Stuart services did an excellent job at a good price.
They charge me service fee separately with repairing, and said one service fee for every trip. The working location is within 5 miles away from their company. And they guy only changed a breaker and charge me for 350 bucks, and they claim this to be the market price. You can compare and find a better company than these people.
We had some particularly challenging circumstances with the condensation line plumbing on our AC unit. Stuart’s team explained in detail and with photos the complex nature of the repairs required. They had both a plumber and a AC tech on hand to reroute the line. They were on time and very professional.This wasn’t the first time we used Stuart Services and it won’t be the last.
Hello my name is Avia Morris. I would like to thank Stewart services in advance, for sending over to wonderful employees Mr. Adam, with a nice cool hat and his assistant Mr. Eddie. The two gentlemen showed up today to perform a job to fix a leaking gas pipe. Mr. Adams was very knowledgeable and professional he answered every question I didn’t understand. His assistant Mr. Eddie was also polite and knowledgeable of the job being done. They kept it very professional and cleaned up their work area. I would highly recommend The guys to do a job.
Josh was an expert in his field. He quickly assessed the situation and quickly was able to determine the cause of the gas leak in my home. He explained every step of the way what he was doing why and the results. I would call him for any plumbing issue. He was also very polite and courteous.
We needed a completely new air conditioning system. I cannot say enough about our experience with this company. First, Matthew came out the same day he was called to check out the job and give an estimate. He was polite, respectful, and, completely knowledgeable about the problems and what needed to be done. Within two hours, he analyzed the system, made the recommendations, answered ALL our questions, worked up the estimate, and, told us they would be on the job the next morning; which they were. Our servicemen were Matthew (Tanzi), Chris (L.C.), and Gabriel. THESE GUYS WERE FANTASTIC!!! I really can't say enough about how good these guys were. The three of them showed up the first morning (on time) and got to work. Within the first hour, I was completely comfortable with all three of them being in our home. They are personable, respectful, polite and efficient. I can be a bit of a clean freak, but, I didn't need to worry. They were very conscientious from the start. Although it was a two day job, Chris made sure to keep our air conditioning working through the night, instead of putting a window unit in overnight (which is what they told us they would do). The second day, Matthew and Chris showed up (again right on time) and got to work. Matthew went above and beyond by not only washing our air vent covers, he went and got paint and painted them!!!! (This was not included in the job.) So, in three days, we have a completely new system start to finish!!! I could not be happier with their service, nor, with the guys that DID THE JOB!!! THANKS SO MUCH MATTHEW, CHRIS AND GABRIEL!! In case you can't tell, I highly recommend this company AND these service techs!!!
Terri Ann Zanco
2 months ago
Jimmy V. arrived promptly. He was respectful and polite. Jimmy explained everything clearly and thoroughly.
The team was thorough and professional. I would seek this team out to do more work for my house. Quality of work and professionalism is what I would expect out any electrician.
Gretchen Hudgens
10 months ago
I had someone come out to see about debris from an AC vent. The salesman Matt was professional, knowledgeable and respectful. My only complaint is they are pricey as far as getting a full system, which apparently is what I need. They do seem to use well built products though, so maybe that’s the reason the prices are elevated.
Wanda Boudreaux
a month ago
Jon M did a great job diagnosing the electrical problem with the ceiling fan that stopped working and remedied the electrical wiring problem. Thank you, Jon!
Pamela Idberka
4 weeks ago
The man, Josh, that came today was very good. He checked the possible problems and gave me an assessment of how to fix them. He was able to fix the immediate issue but there needs to be a long term solution. Josh took pictures and explained everything. Very good service.
Was on time professional and very courteous. Will recommend to anyone needing electrical services. Thanks
Mike Champagne - Manresa Group #25 Captain
2 years ago
Electrical service repair - required outside-the-box thinking. Ask for Jimmy Vignes - professional, knowledgeable, personable, and only takes the time necessary to get the job done. Thinks through the issue to find the best solution and then gets to work.
jacob glazner
3 years ago
DO NOT USE!!! They came out to clear a clog in my main sewer line and left without checking it was fixed. They charged me $325 and when I flushed the toilet after they left it immediately overflowed. Problem was not fixed. I called them back and could not get them to come back. They tried to blame it on the city and wanted an additional 350$ to come back out. They should have never left without the problem being solved. Horrible customer service. Complete waste of money.--Update, I was able to talk to someone in upper management who was much more helpful. I just wish I was able to know that the problem was not fixed before they departed because I would have had many more questions. Overall, I'm not sure if I would use them again but I would not rank them as being completely dishonest. The customer service on the back end genuinely seemed concerned and tried to work out the issue.
Matt was great today. He not only fix the problem, but identified why the drainage line continues to get clogged. This was the third time since the HVAC system was installed in 2014 that Stuart Services had to come out and clear the drainage line because the AC stopped working. Also, every annual spring maintenance visit the line was cleaned, but no one ever could provide a reason it was happening. Until now, nobody had taken the time to determine the root cause of the backed up line. Matt determined, there was a second pee trap installed when the new drain pan was installed. Matt explained the issue clearly, and provided quotes to fix the issue. I will request him going forward.Thanks,Rob
Keith Stevens
6 months ago
Stuart services added a complete A/C and heating system to my home as well as reworking my whole electric panel. Top notch customer service from beginning to end! Couldn’t have asked for a better group of people to work on my home! Would like to especially thank LC, CJ, Matthew, David and of course Richard for going above and beyond! And of course Daniel is the man for getting the water heater lit the first night lol! Great work and even better people!
Jackie Childress
10 months ago
A/c system replacement . I have been using this company for about 5 years. They know their business and take excellent care of their customers. I feel like I am in great hands.
A dispatcher called me at 7 am because I had called late at night. They sent Adam over at 8:30 am. Adam is very professional and experienced. He get the job done quickly and was friendly to boot.
Hayley Doehler
7 months ago
Adam helped install our utility sink and did a great job. Along the process he asked me where I wanted the position of things and made suggestions to make sure I was getting exactly what I wanted. Thanks Adam
Deborah McAllister
2 years ago
The services that I received from Stuart Services was very outstanding. The technician was very professional, courteous and knowledgeable about my problems. He explained in great detail what was wrong, how he could correct the issues and the long term issues. I was very pleases with the service and the technician.
My toilet was running constantly. After an enormous water bill I called Stuart Services as I saw a service truck on the roadway.Although I had to wait a few days for the repairman, he arrived promptly in the rain, put on shoe boots and changed some parts in the tank.Unfortunately, the fix wasn't the fix.He had to return, and although I had to wait a few more days, once again using the shut off valve to stop the running water as the tank didn't fill, the same repairman, Bob, return first thing, and fixed the issue completely, well, so I thought.The very next day I had the same issue, constant running and tank not filling unless I jiggle the handle.Called Stuart Services, Josh came out.He explained that because I have an older toilet it needed a longer chain, which he provided and, 3rd times the charm.Thank you Josh F.
Todd Bourgeois
4 months ago
Josh was outstanding, very knowledgeable, very informative, explained every step of the repair along with having a great personality and a positive outlook!
Mary Ledford
8 months ago
Ed, the electrical technician came out quickly. He assessed the problem and was very detailed about how to solve it. He was very professional and did excellent work. Communication with the company was excellent. I am very happy and impressed with Stuart Services. A company you can trust.
sydney jurisich
7 months ago
Ed was very professional and gave me great advise. Remy was very knowledgeable installing the fixtures and went beyond the call of duty. He noticed a fixture was not going to work and went out to find one that would be better suited for my utility room. I highly recommend using Stuart services. They have also installed an attic fan months ago and that was great as well. Thank you Stuart services.
Maxwell Bordelon
2 years ago
Exceptional service. From the site visit, to the prompt phone calls, to getting the job done, I am very impressed with Stuart Services. Everyone was very pleasant. Fair price. Excellent work. Would 100% recommend. Thanks!
William Hayes
5 months ago
They were fast, professional and kept me informed throughout the install. They were also reasonably priced for the work performed.
Technician was professional, knowledgeable, and efficient.
Josh was great, very knowledgeable and friendly.
Carrie Reeves
2 years ago
We called them on a Friday afternoon on an awful rainy day! They were quick to respond and a technician came out immediately and solved our problem, before what could have been a miserable weekend. We have used them for AC and plumbing services and highly recommend them! Thanks Stuart Services!
Joseph Gallodoro
9 years ago
I called Stuart Services and their technician arrived within the hour.. My problem was solved and at a reasonable price. Scott the technician was polite and courteous and cleaned up before he left. I would gladly recommend Stuart Services and Scott anytime.
Stuart sent someone to my house within a few hours of me calling. Josh came and was unbelievably pleasant and knowledgeable. He gave meOptions in what’s involved to correct my jacuzzi issue. No pressure to buy a new one from them if that’s the way I would go. (We swapped good New Orleans memories too). Highly recommend them from initial receptonist to dispatcher to Joshua
The tech, Jimmy, was respectful to my 90 year old aunt when explaining the process he had to use to restore electricity to her kitchen along with options.
Knowledgeable and courteous electricians but WAY overpriced. They charged my mother $600 to inspect a short and replace a dimmer wall switch. My electrician would have been less than half that.
Adam was really informative and helpful about my ac drainage problem. I would highly recommend him to anyone.
Judith Woodman
9 years ago
We are so pleased with the work done by Mike and Jermaine at Stuart Services! They were very customer-oriented and a real pleasure to do business with. On time, professional, and extremely good at what they do. I am enjoying the cool air now! We hired them to do work on our air conditioning, and in New Orleans, having an operable air conditioning system is a must. I highly recommend their services. A+++++++
Michelle Waldo
3 months ago
Matt and Nick came out in 30 mins. They were both professional and very friendly. They worked diligently and I have every respect for Stuart Services.
John Kennedy
4 months ago
The technician was very knowledgeable and thorough. He was able to explain to me the problems I was having with my water heater and why it was happening. He didn't try to upsell me anything and made sure everything was satisfactory before he left.
Patti Darvie
6 months ago
Quality workmanship by competent and customer centric staff and technicians seems to be Stuart Services forte. My technician Adam was super! He made me feel important as a client and much more than just a stop on his route. Thank you.
CJ and Samantha did an excellent job for us. They told us what was to be done and about how long it would take. Kept the area clean. They went out of their way to keep the power outage to a minimum. But, above all, they were professional and just plain friendly! Looking forward to seeing them again on any future projects!Danny Cattan
Veronica Allen
4 weeks ago
The tech was very informative. Stuart service’s please keep up the AWESOME work!!
Called Stuart because my regular a/c repair company was flooded out due to the 2016 Flood in Baton Rouge. Quoted me $69 to come out. After only walking in the door and listening to a description of the problem told me $249. (Could have told me this over the phone.) Proceeded to add freon as there is a leak somewhere. Had to take an hour break for lunch and to get additional freon. Could Not find the leak so unit NOT repaired. Told me I will probably run out of freon in a month or so and need to get repaired. Then quoted me an additional $337 for finding and repairing leak. Unit is less than 4 years old. Rip Off!!
Performed tankless water heater maintenance. Thorough, quite informative and fast.
Fast and friendly! Shout-out to Adam (pipes) and Matt (climate), always warm and professional. Kyle is also da man!
The electrician did an excellent job. He arrived on time, had all the equipment and supplies needed. The power was off for a relatively short time. The repairs looked very substantial and neat. He also cleaned up the site thoroughly. Excellent!
Matthew was very helpful throughout the whole process. He quickly fixed the issue and explained the causes and solutions.
Service was exceptionally good. The representative, Jimmy, was well spoken, helpful, polite and most of all did a great job on the installation. I find Stuart to be my go to because of their service reps.
Donna Dichiara
2 months ago
Arrived on time, good communication, thorough and explained everything in detail.
The service was out standing, from the first phone call. They really care and make sure you are happy and satisfied with there services. The technician (scott) that came out to my house was very knowledgeable and polite.. I would definitely recommend this company to my family and friends.
Erin Schrepfer
7 months ago
First time working with Josh R was yesterday with an hvac install. He was fun to have on the team, and this dude needs an 8ft ladder. Get him one! :)
Nejma Abu obeid
3 months ago
Excellent work done and very friendly
I highly recommend
Thank you
Thanks Stuart services! You guys are amazing I had problems with water leaking and AC not blowing cold air and Kyle and Chris did everything and they didn’t give up so they called Mike D the man he figured it out .yes it’s fix I love the way they honest trustworthy and friendly. And don’t stop to they fix it . I love Stuart Services thanks guys .
Domain Admin
5 months ago
I’ve used them a few times and have plumbing and HVAC service plans with them. A little more expensive than other companies but they do good work, and are very responsive.
Called early in the morning and the plumber was there just after noon. We discussed the problem, looked at options and he gave me some good advice. He gave me the quote, I agreed and he started right to work. He explained what he was doing, the reasons why the problem may have occurred and why this repair would take care of the problem in this part of the system. The result was a solid repair job, quickly done, at a fair price and that I had a high degree of confidence solved the problem. In all, a very positive experience.
When Chris came to my house to service my unit he was training another technician named Chris. From the time they walked in my home they were professional. He asked if this was maintenance or something else. I said maintenance and he explained the process. After diagnosing my unit he explained in detail what needed to happen and the service they we’re providing because of the training. He showed me the reading of my unit before and after; which was a lot better after the service. Even though I was rescheduled multiple times due to circumstances beyond their control; the service that Chris and Chris provided was impeccable.Great Team Work!!
denise Helscher-Strauss
5 years ago
I was very impressed with My Service representative who repaired my broken water pipe under my house. He was prompt, informed , and effective.I would like to work with him again in the future.Denise Strauss
Matt was the only service provider who was able to determine the cause of my underperforming AC, despite many yearly maintenance visits from another company’s providers. After a thorough inspection and a clear explanation of the problem, he gave recommendations and options for repairs ranging from replacement of only the system parts that are failing to replacement of the entire system, and explained the pros/cons of each option, which I greatly appreciated. He was also able to provide a temporary repair that has made my home livable in 95+ degree heat until replacement parts can be installed in a few days. In addition to his professionalism and knowledge base, Matt was affable and a pleasure to work with. The wait time for an initial appointment was minimal, and office personnel were efficient in scheduling a visit and reliable in returning phone calls. I’m very pleased thus far with Stuart Services.
Beckett's Movie Studio
2 years ago
After Hurricane Zeta, a fallen tree took out the powerlines and ripped the wires and panel off my house. Guys came out quickly, assessed the work to be done and completed it promptly. I use Stuart Services for various electrical needs. CJ in particular has done other work for me and always does a great job.
Jimmy was excellent and did a great job explaining things to me in a way I could understand and show others. He was friendly, took care of my house, and offered options for fixed. Highly recommend!
Aaron Creasy
10 years ago
Mark provided superior customer service. His knowledge and expertise is invaluable. Everything stuart services claims to do is true. Courteous technicians, on time, up front pricing with no surprises, and fixed right the first time.
Stuart services is great. A-Plus, Five Star, and a 10 out of 10!!!
Audrey Hammond
2 weeks ago
I had a wonderful experience with Stuart Services. They installed a new hybrid water heater in my garage as well as hydro jetted my french drains in my backyard. It was hard to find a plumber who knew what a hybrid water heater was, much less get a complete quote from one. Not only did Stuart Services answer all my questions, but they had excellent customer service by following up with me after the quote to ensure that I had everything I needed with no pressure to sign on the dotted line. They may be a bit more expensive than others, but the customer service you get is worth it!On the day of installation, I had multiple Stuart trucks outside my home and the installers were very nice, even when there were hiccups. Adam, Bryan, Nick, CJ and Josh were all there to help answer any questions I had and help get my new spaceship up and running. Would not hesitate to use them again!
Brandy answered my call, she was super sweet and professional. Matthew came out promptly at the scheduled time. He was very professional and thorough! Looking forward to having them continue maintenance on our unit! Our unit was up and running within 45 minutes at the most.
My air condition was leaking. When I called they said that they had a guy in my area . The technician was there 20 minutes. First of all I’d like to say I’ve used Stuart Services for plumbing, air conditioning and I needed both today!!Bradley T Bryant T and M. Jackson came to my rescue !!! The team did an excellent job!! They were very knowledgeable and professional!! I would recommend Stuart Services to my friends, neighborsMs Emerson….”Happy Customer”
William took his time in explaining the problem with our toilet. He is very friendly and easy to talk too. He came back the next day and installed our new toilet. Fast and speedy service!
If Stuart Services are needed and you get a chance to request a technician ask for David. David is very customer focused and doesn't give up until he accomplishes his task. Very clean work and extremely professional
Was experiencing intermittent power issues with my home. Patrick came out mid Saturday morning, and informed me that one of the circuits were overheating and needed to be replaced. The replacement amount was more then I expected, but I have an older home and the entire circuit box needed to be replaced. Patrick was upfront with all the pricing, and guarantees for the work being provided. He used all his contacts to get the work done in under 24hrs once he start, even coming out first thing Sunday morning. I appreciate hard work, dedication, and everything is working wonderfully. Thank you again
Adam Stevenson
9 years ago
We have used Stuart Services for years. They are prompt, courteous , and reliable. My family has always been pleased with their work, and with the cost. I would like to single out Kenny as an example of why we do business with Stuart. He is trustworthy, and quick to diagnose any problems. Highly recommended.
Ed arrived at the time stated and explained what he was going to do first then advised us of the possible cost of his findings. Ed was very Professional and very knowable of his trade. Ed set to work and in no time the outage was corrected and we were back up and running. I will call Stuart Services again when I have an outage in my home. Thanks for your Help. Ralph Fife
wanda murray
4 months ago
We had a new outlet put on in our closet. We initially called to have the electrical panel checked because our microwave and toaster went off and wouldn't work. Mr. Ed checked it, fixed it and explained what happened! We asked many questions and he explained them. Every person from Stuart that we've had out to our house to fix something or maintain them, have been very courteous and knowledgeable of their job. Wonderful company.
Great service at a very reasonable price! Our technician, Chris, was very knowledgeable and explained exactly what was causing our problem and how he was going to correct it. I would definitely use Stuart Services for all our A/C needs in the future!
Nicole Tarver
2 months ago
I called Stuart Services at 7 am on a Monday and Matt was at my door an hour later. I couldn’t ask for a more prompt response and a knowledgeable and friendly technician. I kindly asked Matt to speak to me like a dumb woman (I’m not generally stupid, but my HVAC knowledge is deficient). To my surprise, he laughed, I appreciate someone who can take a joke and continue on being professional.He went through all the issues and options with me, and I was pleased with the solutions and the service.I have known Stuart Services is a good company, now I know their employees are the fuel that keeps that legacy burning.Thanks, Matt and Stuart Services. You have my forever business.
blaine austin
2 months ago
Adam E. came out and diagnosed and took care of my problem promptly and professionally. He’s a great guy. I’ll be using this company from now on.
Carolyn Howard
3 months ago
I was very pleased with this company. They can out when they say the was coming. Didn’t have to call or wait on them. Very professional and customer service didn’t have you waiting on the phone for long period. I also like they also do other home repairs. I would highly recommend Stuart Service Company.
Matt was very knowledgeable and got the job done in a timely manner. He even went above and beyond by doing preventative maintenance of problems that could arises in the future. Highly recommend using this company and also very pleased with the work Matt B has done
Robert Field
11 months ago
I called Stuart on Friday evening. Scott responded by 9:30 Monday morning to fix my leaking toilet. The repair was done before noon. Scott did an excellent job, was friendly and professional. I'll call Scott again for any plumbing job I have in the future.
From the moment we had Josh from Stuart Services come to look at our hot water heater issues we knew that Stuart Services was a company we could do business with. He made sure to give us all of our options and walk us through every detail. Everything went smoothly when talking to the office and setting up our installation. Everyone really made this a wonderful experience!! The guys showed up on time and completed the job perfectly, they were all respectful and extremely intelligent when it came to doing their job.The electrician, Adam came first and walked us through everything he was there to do in preparation for our new unit. Very knowledgeable and tidy.Bryan and Eddie worked wonders on cleaning up and installing the new and hauling away the old. When each of their jobs was complete they walked us through everything and showed us how it all works.We are so thankful for the jobs each employee did from start to finish and for the time and patients they had with us.We will be customers for a very long time. We know we can call and can count on the employees of Stuart Services to get the job done right and instill their knowledge upon us so we can make the best decisions for our home and family.Thank YouThe Gros Family
nicole matherne
4 years ago
Biggest rip off! Wanted to charge us $400 for unclogging hair from drain. Then did it withoutasking us if we wanted it to be done and put it on the bill. Was over charging for labor and parts on all items that needed to be worked on. He did nothing but unclog drain and the total was $750.
Mark Fernandez
2 years ago
Great polite service on setting up the appointment. They kept me uptodate on the eta and got here exactly when they said they would. The technician was polite, courteous, and professional. He fixed the job quickly without any problems and it cost exactly what the estimate predicted. They're now my go to plumbing service.
Mike at Stuart is very quick and communicative. We have the maintenance plan so whenever there is a problem he is fast to remedy it for us.
Bridget Curtis
4 years ago
Since I first used Stuart, they have always been on point. They sent Scott the first time and he was very thorough with explaining the problem. I always ask for Scott now and will always use him with Stuart. Problems have always been fixed right!
Matthew came out to access my heating system. Was totally professional and transparent. Showed me pictures of the problem and suggested remedies. Totally upfront about the problem and the cost to remedy them. Not the 1st time I have used Stuart Services and they are my go to company. And as a plus everyone I have dealt with in this company has been very helpful and pleasant. Very pleased.
Claire Batson
3 years ago
What a great experience from beginning to end! Bob was patient and provided great guidance as to what we should do with a very outdated water heater. I am very happy with the product we purchased and very impressed with the installation. Matthew and Bob were very professional and provided excellent customer service! Thank you Stuart Services!
Adam came out to quote us for an island dishwasher installation. It needed a dedicated drain and water line. He came out for a quote the same day I called and did the installation the next morning. Very friendly and professional. We will use Stuart Services again if we need it!
Janet McGrail
2 months ago
Matt b is awesome! So professional, showed up in the time they said he would. Was very helpful in working with me to insure I understood what was going on, and what would be the best most effective way to help my situation. Thanks Matt!!
Frederick Dobard
4 days ago
Kyle was great to work with. I felt he was honest and professional in explaining what needed to be done. He did a great job in getting us up and cooling. The whole Stuart team was great
Great job, excellent workmanship during the installation of my whole home generator. The Technicians that worked on installing the generator, braved the heat & constant rain the entire week of installation. All said and done, their work turned out flawless and passed the various inspections with no issues. Great job ladies and gentlemen.
Justin Burkart
4 months ago
Matthew B. Provided us with exceptional service, he was friendly, professional, and personable. Anyone to receive service from him should rest easy they’re in good hands.
Michael Mann (stormbuster1991)
5 years ago
My representative took extreme care of me and made sure that I got the best service possible. Was extremely friendly to speak to and work with. Will definitely contact again, if any other issues arise.
Nancy Palmisano
7 years ago
Trying to find plumbers that service and are knowledgeable of the Tankless Water Heaters is hard. I took a chance with Stuart Services and was very satisfied with the service received from Edward Faucett. He was knowledgeable about the tank and took pictures of the problems he found with the tank so I would not have to go up in the attic. He explained every problem found and told me how and why these problems occured. He also advised me that the vent hole was too big for the vent pipe. He fixed this from the attic and the roof.I was also pleased with the receptionist Ciera. She was very pleasant on the phone. I will definitely use Sturart Services if ever needed again. Hope all of their technicians are as kind and pleasant as Edward Faucett was.
Fearless Coach, CPT
a year ago
Davin and Jefery were great! They were extremely professional and very friendly. They got the job done asked and answered all questions I had and provided information regarding any problems to prevent any further complications. The absolute best service I've had in a very long time. Thank you so much!
Was VERY impressed with the service and communication of Stuart Services. I had an issue on Christmas Eve and Michael H. not only quickly resolved the issue but made some great recommendations for safety of my system/wiring. I couldn't have hoped for better service! Will use again for sure!
All Over The Road Podcast
3 weeks ago
Matt from Stuart Sevices came to my house and quickly pinpointed my AC issues. He swapped out a bad capacitor, and then tested the unit several times to make certain that was the only problem I was having. It put my mind at ease knowing I had someone intentional and knowledgeable handling my issue and I am so pleased with how he handled everything. Super friendly and personable and I would not hesitate to refer him and the good folks over at Stuart Services to remedy any your HVAC, plumbing, or electrical needs. 11/10 service
Stuart services Always does what the customer wants. The first time the drain was blocked up and they flushed it out and now everything flows right. This second issue is an old house problem and we are working on it and everything seems smooth so far. And Scott is an honest man as far as I can tell and makes jokes. We will have old pipes replaced tomorrow. Well it was finished today but now I need a contractor to rip the wall apart because we have mold in the walls behind the plumbing problem we just fixed. Plumbering went fine today ,Scoot was good.
Mike arrived at the time the scheduler advised for a routine spring maintenance on my A/C compressor, coils, and air handler. He preformed the service work in less than 1 hour, and departed with no mess or evidence he had been on site. Stuart had installed the new compressor and air handler 6 years ago, and the work then was performed in an equally impressive, professional manner.
frances avilas
a week ago
had an issue with my ac, called stuarts and they were out within the hour. Matt is an absolutely outstanding tech. He is professional, thorough, and personable. Wish I had the experience with other companies as I do with Stuarts
Lynne Martinez
3 years ago
Josh has done plumbing work in my home many times. He is very neat and friendly, he shows care for my home. He does great work!!
Patricia Tavan
2 years ago
Jeffery, the tech, was very nice, well groomed, and professional. Had spot lights replaced on my patio. He made sure they were aimed exactly where I wanted them to shine.
Jessica Uhls
8 months ago
The tech was very friendly and professional! 10 out of 10 would recommend to my friends and family. The price was also not overly expensive. Thank you so much!
Kelly Lawrence
2 years ago
Jimmy has been sooo wonderful servicing all of the electrical issues in my home. He explained every job that needed to be done and even assisted me with knowing about all fixtures and the correct bulbs to use for each one. I highly recommend Stuart's for any job! Very professional from start to finish.
Kyle T. was awesome. Informative, hardworking, and a great guy to talk to! I definitely plan to contact him and Stuart Services for future air conditioning maintenance. Great people!
All staff were extremely courteous and performed their jobs quickly and efficiently. Mr. Rodney came to my residence to assess the job and explained everything clearly and laid out all of options, even going so far as to walk us through our financing application. Mr. Scott came out to see the job done onthe day of our appointment and was equally polite and knowledgeable. He was friendly and did the job quickly and did everything he could to cause only the very least of necessary inconvenience. I highly recommend this company and each and every one of the employees I had the pleasure of interacting with. They made a rather expensive and irritating experience tolerable. Thanks so much for your great work!
Stuart Services has always been prompt and reliable. Patrick came today fixed our problem and was so kind and efficient made us feel very comfortable to welcome him into our home. Thank you for your service.
Manuel Zubieta
4 years ago
Chris, Matthew Bistes and the rest of the Stuart Services team were absolutely wonderful! Chris tells it like it is, even on several occasions pointed out that the work we wanted done was unnecessary and would lead to unneeded expenses for us. Matthew's team of technicians were incredibly fast and respectful of my home, our time and even our cat. You cannot go wrong by entrusting your time, money and home to these great people!Thank you, Chris and Matthew!
We are a regular customer and they responded to this after hours repair timely. Technician was knowledge and friendly and he was able to complete the repairs timely. Always my first call when we need repairs or work.
Susan Alexander
3 months ago
Technicians were polite and professional the entire time. Very knowledgeable and to the point. Very pleasant to speak with. He explained in detail everything I needed to know. I would be delighted to refer people to Stuart Services.
Jermaine Smith
7 years ago
Great experience with Josh at Stuart Services. Moved into our new house, had the gas inspected and turned on and - whoops - turns out the seller's plumbers had done a bum job installing the water heater.Stuart Services had Josh out within 24 hours (I had called in the evening) to get us squared away. He came in, realized it wasn't just a loose connection, but an actual bad installation, and knocked it out within 30 or so minutes. My wife had a nice, hot shower in our new home that night for the first time - thanks, Josh! Definitely will be using Stuart Services again, and likely requesting Josh.
Katie Talazac
6 months ago
We called Stuart late Thursday evening and they showed up first thing Friday morning. Scott and Drew were very courteous. Scott explained everything they were going to do, prior to doing it. After everything was fixed, he explained what he found and how we can prevent this from happening in the future. I highly recommend this company!
My experience with Stuart Services and Patrick was top notch. Patrick was very professional and courteous. Patrick didn't seem to mind answering all my questions without hesitation. I am also glad to see that Stuart Services is using military veterans to help your organization.
Stacie Bischof
2 years ago
The pros at Stuart exceeded my expectations. They completed a lot of electrical work in our new home, and they did an amazing job! Mr. Ed was friendly and knowledgeable, and CJ and Remy got the job done quickly and well, answered all of our questions, and were really helpful. Highly recommend this team.
Kenneth Green
10 months ago
He showed up on time he explained everything that he did before he did it great personality very concerned about my well-being I highly recommend that you give this man a huge raise he’s way underpaid you don’t find many people like him do whatever you can to keep him next time I need service I hope to receive him again great worker great person thank you for hiring him
Sharon Lewis
4 months ago
Juan & his partner were very professional & courteous They arrived on time & worked tirelessly to complete the job 100% Install was well done. Keep up the good work!
Matt was really knowledgeable in explaining the issues with the system and was intent on making sure the job was done right. Really friendly guy and fast service, definitely going back to them if anything comes up in the future
Tricia O'Hara
3 months ago
I purchased a new A/C. The installers did a good job. The inspectors that have come out to check the system during the different seasons have been professional and very pleasant.Also, I had electrical work done by Jimmy and he was great!
Barrett Schmidt
5 months ago
Our entire electrical system was interrupted; pulled off of our house, and completely in need of replacement due to a truck ripping our main out.From the initial call to the response was impressive, but the work after was even more.The crew that was on site was not only committed to what they do, but the repot with each other gave so much comfort to all involved.I would not only recommend, but insist, that Stuart be who to call for any electrical needs!
This is my second time using Stuart Services for electrical work around the house, and their professionalism and quality of work are excellent. Highly recommended for thorough and reliable services.
Stewart Services has been prompt, friendly, and professional on the occasions i have dealt with then. Their electtrican, Jimmy has made two visits to my house. The first trip he troubleshot electrical problems i was having and replaced an outlet. More recently, he came out when rhe electrical line to my home's gate-opener was shorting out. He replaced the wiring, installed new conduit, and tighened everything down very nicely. It is a very professional job. Thank you, Jimmy & Stewart Services.
Robert Harmon
5 years ago
Stuart is a fine company. Ed B and his crew did a perfect job of installing a whole house backup electrical generator with no problems. Every thing works perfectly. Give these people a chance to prove how professionally capable they are in providing answers to your needs.
When I agreed to pay for the service call it was with the assumption that they would send a competent and honest man to do the work. Instead they sent Joshua. He quoted me a price that was both exorbitant and insulting. I was able to get a different company out. After paying their after hours cost it was still less than half the price Joshua quoted. Stay away from Stewart Services.
Deborah Stemac
10 months ago
Bob was very professional, friendly and personable. He had an excellent knowledge of the scope of work to be done and was very responsive to our needs. We’re still in the planning stage of the renovation, but having positive feelings about Stuart Services, when making the final decisions.
Wasn’t sure about work I’m thinking of doing at my home, but Matthew was extremely pleasant and provided me with a thorough explanation of would be required. I’m not going to move forward but only because it’s a bigger job than I’d hoped. Man I worked for when I managed rental properties uptown on Magazine , Race and Dryades used Stuart Services exclusively for over a decade. That’s how I was familiar with the company and knew how efficient, responsive and qualified they were. Always fast to the house when any issues arose (and with these old houses… there’s ALWAYS issues). Great company!!Karen, Bywater
Jessica Costanza
3 months ago
Very responsive and professional. Chris did a great job repairing my HVAC. He was extremely knowledgeable and took the time to explain everything that was wrong and what steps he was taking to complete the repair. Would definitely recommend Stuart Services for HVAC needs.
Very quick response time. Multiple repair/replacement options given, no hassle, always on time and easy to deal with. I've used them multiple times in the past and will continue to do so!
CJ ,Samantha and Drew preformed and excellent job with electrician upgrade and security cameras and lighting installation at my home and has already recommend their services to a neighbor who recently inquired about my new security installations, job well done.
For an emergency on a Sunday, I was very satisfied with the work that Josh F. Performed on my leak. He detected the problem almost immediately, and was diligent in his explanation and subsequent repair. Very professional!
Vanessa Gonzales
2 years ago
Our water heater went out on the weekend. We called several plumbers and Stuart Services was the only one who returned our call. The technician (Stephen W.) was very prompt, professional, and very knowledgeable. I will definitely recommend their company. It is cold outside so a cold shower would be torture right now. Thank you again for your prompt response and service.
Jeff came out, diagnosed the problem right away, in fact he knew just what the problem was, when I told him what was going on. He repaired that problem quickly and efficiently. Jeffery listened very attentively, and showed his Genuine concern about the problem. Jeff explained exactly what he needed to do, and the cost associated with the work. Everything was upfront no surprises.I would not hesitate to call Stuart Service again in the future. I highly recommend them to anyone.💯💯💯They are my One Stop Shop!!!
Micshon Matthew
3 months ago
Bryan was very professional and on time to work. Thank you Stuart Services.
Johnny Jones
8 months ago
Adam is a pleasure to work with. Prompt, professional and extremely knowledgeable. He IS our go-to electrician
I reached out to this business and within 1 day I had a technician assigned to do the work. Matt came by with a tech in training and they both were professional and friendly. They performed a diagnostic of my evaporator coil issue and took digitalPhotos before presenting me with cost. I appreciated their promptness. I had an issue with the work order r riot listing in detail what was done and they were eager to assist and changed up the work order and resent the new one. Gladly appreciative. Thanks a bunch
I had an emergency situation on a rare cold day in New Orleans, and this awesome team showed within a couple hours. Matt was amazing and came to the rescue. I had my heat gong again immediately. They will be my only call for any future a/c needs. Thank you!
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