Best Kitchen Replaced in Nashville TN

Called the office late afternoon but the office was closed but the voicemail leaves the owners number. He answered immediately super nice guy and told me a plumber would be out within an hour. He was here in 30 minutes. Friendly, professional and clean cut and I can't remember his name but I wish I could. Fixed the problem quickly for a beyond fair price. A local Madison company we all need to support.

I sent company a review via text. I called and asked do you replace elementin the first call before the guy came. They said we don't know until we get there. Free estimate. The guy comes. I ask him do you replace element? He says no. I said i asked before you came and now that you are here you dont do that. I said what about a washer for leak on sink. He goes to look. Comes back says no. Tells me we replace the whole thing and replace water heater. I said you can leave now. You came for nothing. I asked before you came if yall replace element. I was told free estimate on the phone. The guy was not here 5 mins. I told him my plan was to do it myself but wanted the free estimate for the element replaced. And after he said we don't do this. I said you're a plumber! What do you mean you don't do that? Then told him you can l leave now. I get a bill today saying I owe them. Really. Free estimate? Scam artist. Reporting to the BBB.

Great service where I feel like I received high-quality advice and service without trying to push any additional expenses on me. Terrific company that I will continue to use and recommend to others.