Best Major Plumbing in Milwaukee WI

08/28/20: Exceedingly pleased with Borth-Wilson remodeling of our bathroom. Work was on schedule and within budget, job completed in little time and crew were friendly and most accommodating. We recommend this company highly.

Can't recommend Ben enough. He is a super nice guy, very professional, and does a solid job. I get the sense that he is super busy, but he finds the time to get to what I need him for or points me to someone else that can get the job done if he can't get to it quickly. I've hired Ben at least 4 times and have been very happy each time.

I have used Brian for over 10 years. Up until now, he’s been very good (which is why I cannot give him 1 star) but it seems he’s gotten busier and busier. Unfortunately, it seems he’s unable to keep up with business, or get back to people when he says he will. He recently came to my rental property to look at a faucet and sink. He showed up and spent minutes looking at the issue and stated he’d get back with me regarding the cost to fix, since I was off-site.

That was two weeks ago. I called the office and Brian every day for a week, and sent text messages. All have been ignored, or Brian has responded saying “I’ll call you in a bit”. Well, it must be a reall big and long bit, because I’ve received no correspondence whatsoever, and I’ve called to complain about that. I did however receive a text message from the office stating “They can pound sand!” And then was promptly told that it was not directed toward me but for a delivery they were waiting for.

Not sure why it’s become so difficult to work with these guys :(