Flow-Rite Plumbing

After two weeks and several messages, still hasn't responded with an estimate. If you're too busy, at least have the courtesy to let us know.

Ben installed a Beam water cooler in the office last month. We are so happy with it. We don't have to store the large jugs of water plus our monthly bill is less. It was a great choice.

I really couldn't have asked for a better plumber. I found Flow-Rite randomly on the web and after reading the positive reviews gave them a call. I was looking for a new water heater and didn't know if I wanted a standard model or a tankless. Ben reviewed the different options with me and offered to come out and look at my current set up free of charge to see which would work best. After meeting with him I decided to go with a tankless heater. We set up a time later that week for Ben to come out and do the installation. He and his assistant came out and spent the majority of the day ensuring everything was done to our specifications, letting us know when we needed to turn the water off and when we could use it again. They were kind and courteous to our entire family. They put drop clothes down from the front door to the basement . I was hesitant about the tankless water heater, however it worked just as Ben said it would. The next day my furnace went out and I thought it may have been connected to the work the plumbers were doing with the gas line (it wasn't). Ben came out on a Saturday and double checked everything just to make sure it didn't have anything to do with his work (once again it didn't). Our water heater came with a circulator which was unexpected, however Ben installed this piece as well, keeping true to his original quote even with the additional work. I'd recommend Ben to anyone although selfishly I hope he doesn't get much busier so he's available the next time I need him!

My name is Ben and I'm the owner of Flow-Rite plumbing and would like to respond to Mike's review. I can understand his frustration on how the job went. But would like to clarify a few things, first his situation was very unusual, every time the drain cleaner was sent down the drain the cutting head would become entangled in tampons and could no longer push forward forcing me to pull it back with difficulty, remove the debree and start over, with the same thing happening over and over. I had no reason to believe that I couldn't unclog the pipe once my cutting head would stop being blunted by the debree. Towards the end of the day, the cable pushed through after a dozen or more attempts to break through finally reaching the full 100 feet of the drain machine. After several more attempts, I gave up. It was a reasonable conclusion the pipe was broken since the uncloged portion was far less than a hundred feet away and I had gotten past that point many times. I informed Mike that it still could be possible to open the pipe with different equipment and if that didn't work I could replace the whole run for $5,200 and for considerably Lea's I we just fixed the broken portion. As far as being on the phone 90% of the time the reality is I was listening to podcasts with earbuds and would go outside occasionally to speak take other business calls and for a chance to rest more than anything.

I would highly recommend this company. They were fast, accurate and very friendly.

12-4-2019. Eric came and replaced our kitchen faucet. He was patient, kind and professional. Pricing is fair compared to O.C.K.B.P.

We have been using Flo-Rite for several years and have always had a good experience. Ben is courteous, helpful and easy to get in contact with. He is also always kind enough to patiently explain what he's doing to my interested children!

My Mom completely plugged up her Kitchen sink. I asked Flow - Rite to fix it, these folks quickly fixed it and treated her with the utmost respect. Mom specifically wants them to attend to all Her Plumbing needs.....can't argue with Mom!

They are very reasonable and professional. The turn around time from when you call and the service is the best. They go out of their way to see to the customer's needs.

On a Friday morning, discovered that my water heater tank was leaking. Ben was able to come out later in the day and replace it with a new, larger water heater. Ben was courteous and professional. I appreciated that he put down tarps to protect my flooring (even on the stairs) when he moved the new water heater in and old one out. Even though Ben had another job to work after mine, he made the time to fix my drinking faucet on the kitchen sink. I plan on giving Ben a call again for any future plumbing needs, and would recommend him to friends and family.

Wonderful work! Clean, very fast you start, great experience overall a

Ben replaced a toilet flange our basement bathroom. He spent about 1 hour and 15 minutes working the job. He charged me $750 for the work. Ridiculous! I really was shocked that he would rip me off so bad! I will never use him again.

This company is amazing. Very very good at what they do! They are knowledgeable, polite, and incredibly fair in price. I highly recommend this company. They are truly there to help you and provide a great service.

Very up front and professional, great to work with.

I had a very good experience with Flow-Rite Plumbing. He answered my call and I was able to have a same day appointment! Communication was through text and was prompt! He accessed the problem and explained to me my options-in a way I understood(which is always helpful). He did not lead me into only one option and was respectful of my budget concerns. Problem was fixed the same day and check out was easy with all forms of payment were welcomed so I didn't have to worry about that. I would highly recommend him to anyone and appreciate his friendly disposition. Thank you!

Ben and Eric arrived on time and as scheduled for a tough job, installing a new dishwasher, sink, faucet, garbage disposer, and water filter system. Now, my home is very old and prior owners did (or did not do) their own “Franken-plumbing”. This obstacle, while daunting to any regular citizen, was easily and handily overcome by Ben and Eric. They went above and beyond to make sure the job was done right, and for a fair price. In addition, they made some other repairs to the wall behind the new installations. We appreciate their professionalism and they were a pleasure to have in our home!

10/10, would hire again!

This company charged me $475 for a small
Leak at a toilet that took less than an hour. The only part that was replaced was a valve. Very expensive and i would not recommend him to anyone.

Superb work. Courteous, professional and fair. His experience shows in his work.

We needed a kitchen faucet replaced. The Flow-Rite owner personally answered our phone call for help. The faucet was efficiently replaced by mid-afternoon of the same day. Reasonable and fair charge. What's not to like about that?

Ben, the owner of the company, received my call in the early AM after I found that my water heater leaked badly. He assured me he would get to my house in the evening after a full day of work. He arrived at 3:30pm and was gone by 5:15pm and had everything fixed. He drained and took the old water heater. He had a great personality, and made sure I knew everything about the new water heater before he left. If I have plumbing problems that I am not comfortable fixing in the future, I will call Flow-Rite Plumbing.

We came home from camping and found our basement drain backed up with sewage. Called Flow-rite and they came quickly and didn't leave until they were confident all of the blockage was removed from my lateral.

I will be using them again for sure.

Can't recommend Ben enough. He is a super nice guy, very professional, and does a solid job. I get the sense that he is super busy, but he finds the time to get to what I need him for or points me to someone else that can get the job done if he can't get to it quickly. I've hired Ben at least 4 times and have been very happy each time.