Best Personalized Service in Miami FL
Plumber
Plumber
Plumber
An excellent, professional and responsive company with skilled plumbers.
I've had excellent, responsive service from Douglas Orr, everything from replacing a hot water heater, to replacing old cast iron plumbing pipes. Most recently they completed a significant replacement of old plumbing pipes. We had been out of town for the summer, and after using the second floor shower discovered substantial water damage in our dining room. Chris, from Douglas Orr promptly came to our house, and after helping move furniture, etc. he asked permission to cut an access hole into the leaking ceiling so he could identify the issues. He discovered cracks and rusted out portions of old plumbing pipes. We both agreed that the problem required major surgery to replace the affected pipes. We then agreed on the portion of the ceiling that needed removal and I had a carpenter handle the demo work. Douglas Orr then promptly scheduled the plumbing work that needed repair, gave me an agreed upon fixed price quote for time and materials. Chris and a helper returned and completed the work in the time estimated, and not only completed it professionally but made extra efforts to protect our furniture, floors, etc.; clean up after each day, and on completion of the job gave me a detailed review of what had been accomplished. Their work area was completely cleaned at the end of the job, and a few days after completion Chris called to confirm that the work had been repaired to my satisfaction.
I greatly appreciated the quality of service, the prompt service, the full explanation of what needed to be done, and the extra care in dealing with our furnishings.
Richard Handley
I've had excellent, responsive service from Douglas Orr, everything from replacing a hot water heater, to replacing old cast iron plumbing pipes. Most recently they completed a significant replacement of old plumbing pipes. We had been out of town for the summer, and after using the second floor shower discovered substantial water damage in our dining room. Chris, from Douglas Orr promptly came to our house, and after helping move furniture, etc. he asked permission to cut an access hole into the leaking ceiling so he could identify the issues. He discovered cracks and rusted out portions of old plumbing pipes. We both agreed that the problem required major surgery to replace the affected pipes. We then agreed on the portion of the ceiling that needed removal and I had a carpenter handle the demo work. Douglas Orr then promptly scheduled the plumbing work that needed repair, gave me an agreed upon fixed price quote for time and materials. Chris and a helper returned and completed the work in the time estimated, and not only completed it professionally but made extra efforts to protect our furniture, floors, etc.; clean up after each day, and on completion of the job gave me a detailed review of what had been accomplished. Their work area was completely cleaned at the end of the job, and a few days after completion Chris called to confirm that the work had been repaired to my satisfaction.
I greatly appreciated the quality of service, the prompt service, the full explanation of what needed to be done, and the extra care in dealing with our furnishings.
Richard Handley
301 Flagler Dr, Miami Springs, FL 33166