Best Water Softners in Mesa AZ
Plumber
Tammy who answers the phones was very professional everytime I spoke with her. And Roy deserves a raise, lol! Even though I did not need plumbing service, he was so knowledgeable on why I have leaking shower problems. And it wasn't even the pipes! I will definitely give you my business next time! This was several years earlier before the 3/23/22 appt.
UPDATE: 3/23/22 I was going to change to a 4 stars because of schedule mix up. But because Don the plumber made good on it on a late Friday afternoon, I will keep it at 5 stars due to Don. The owner told me he would give Don the option if he still wanted to do it that late on a Friday. Thank you Don for not making me have to reschedule. They were supposed to be there by 3pm. I called to confirm ETA, got voicemail. Owner called 1/2 hour later and said he didn't see me on the schedule, then found me at 4:30AM, huh? So Don who is great and did my bid and another guy came. By that time it was about 4:30pm and it was at least a 3 hr job. But with 2 guys it would quicker. Jared (I think that was his name) did the kitchen sink and left, then Don finished up in the bathroom. Had new kitchen faucet, some turn water turn off/on handles replaced, showerhead, toilet wax ring & flange and bidet installed. I was talking to Don about the mix up and he said he saw me on his schedule that day, but then said it was gone, so he just assumed my parts hadn't come and I cancelled. So curious how my appt got to 4:30am when Don actually saw it on his schedule? Don mostly & Jared are why I didn't change it to a 4. Thanks guys, great job.
UPDATE: 3/23/22 I was going to change to a 4 stars because of schedule mix up. But because Don the plumber made good on it on a late Friday afternoon, I will keep it at 5 stars due to Don. The owner told me he would give Don the option if he still wanted to do it that late on a Friday. Thank you Don for not making me have to reschedule. They were supposed to be there by 3pm. I called to confirm ETA, got voicemail. Owner called 1/2 hour later and said he didn't see me on the schedule, then found me at 4:30AM, huh? So Don who is great and did my bid and another guy came. By that time it was about 4:30pm and it was at least a 3 hr job. But with 2 guys it would quicker. Jared (I think that was his name) did the kitchen sink and left, then Don finished up in the bathroom. Had new kitchen faucet, some turn water turn off/on handles replaced, showerhead, toilet wax ring & flange and bidet installed. I was talking to Don about the mix up and he said he saw me on his schedule that day, but then said it was gone, so he just assumed my parts hadn't come and I cancelled. So curious how my appt got to 4:30am when Don actually saw it on his schedule? Don mostly & Jared are why I didn't change it to a 4. Thanks guys, great job.
Mesa, AZ
Plumber
I would give this company a zero if I could. No show, no call, on an emergency appointment. Poor customer service and wouldn't accept responsibility or a fix to the issue. Completely unprofessional.
Mesa, AZ
Plumber
Nothing but glowing stuff here. Wade was professional, prompt, and knowledgeable. He quoted us less than half what a competitor quoted for the exact same job (and did it within 24 hours from our initial call), because he actually took the time to carefully diagnose the problem and fix it as efficiently as possible.
Wade’s the man. Great experience with Oasis all the way through.
Wade’s the man. Great experience with Oasis all the way through.
Mesa, AZ