Best New Installs in Mesa AZ

Neil did a great job!

The company was sent out to us by Fidelity Home Warranty after our water heater blew out early Saturday morning. The maintenance closet in the garage had sustained some water damage and Trevor the technician wasn’t sure he could install a new water heater until it was repaired. My handyman lives 3 blocks away and was willing to come over later in the day to reinforce the platform that the water heater was to placed on. It’s holding a 75 gallon one with no issues now. The company refused to install the new one until we first reinforced the platform. Trevor said he wanted to make sure he was communicating all this to us. I agreed to reinforce the platform but asked could they please remove the water heater so we could do the necessary work. Trevor needed authorization and we called Fidelity to get it. Trevor said he couldn’t talk to Fidelity directly they would have to call his dispatcher. We went inside to arrange for that to occur and Trevor just got in his van and left. No COMMUNICATION - nothing. I have run a multi million dollar retail business for the last 35 years and was appalled by this action. I’m sure because we had a Home Warranty paying for this issue that they must have figured they weren’t making enough to screw with the install. Here we waited all day for someone to get to our house with no water and then they do a disappearing act. PATHETIC CUSTOMER SERVICE!

Leak detection service that’s accurate and efficient. They saved me time and money with their quick response...

Great workmanship, friendly staff and great value for the work done.

Bill and Mike Plumbers were phenomenal! They were professional, knowledgable, cleaned up well and were very friendly. I would highly recommend them.