Best Fan Check in Mesa AZ

I learned about 911 Heating, Cooling & Plumbing by reference and have switched to them for all our needs. They are a tremendous value, always professional and trustworthy. There is none of that hard oversell. Rob came yesterday for AC maintenance and was great. Customer for life.

The sump pump in the basement stopped working. Contacted Mason Pro Services through their website. They got right back to me and said they could have someone out that afternoon. The technician arrived when he said he would. He took it apart and we discussed my options. We decided to replace it, so Mack went and bought a new pump and had it working the same day.

This is by far the worst of the worst. If I could write a negative rating I would. This company needs to be shut down. Not only are the techs not trained they are so inconsistent with what goes on with their repair. They have been out to our home 8 times in the last 5 months and see about 10 different techs. Not one of them can fix the issue of the AC unit, coils freezing over. They will explain the work that they have done will fix the issue however when they leave the temps rise right back to where they were. The ONLY reason why they are being used is due to the warranty that is in place. We call to schedule another Service Call we have to re-explain the issue every time. Notes, notes, notes!! Either fold and go out of business or figure it out and train your techs!!