Best Tub Repair in Lubbock TX

I called them on a Thursday, because my moms bathtub was leaking and destroying the wall. They were out that afternoon and had us fixed up in a few hours. Price and quality was excellent. The employees were very polite and respectful. My mom was very happy with them. Great Job.

This is the second time I have called this service. First time was to fix a leaky faucet. They not only fixed the Outside leaky faucet but installed a kitchen faucet in under an hour. This last time was to install a whole house water filter. Great job and more than fare prices.

Fast appointment. Friendly staff. Very happy to explain issues. Job done quickly. You feel confident they've done a good job!

On 6-13-14 I paid $4225 for a new sewer line. They used the trenchless method. The company left my old sewer connection to the house exposed and two low spots where the dirt was removed. I called for the holes to be filled in and the old exposed pipe to be covered up. They never showed up to finish the work.

On 5-23-15 my sewer backs up. I call for service to only be told that because of the Memorial Day holiday no one will be able to unstop my sewer. I cannot help it that the sewer is clogged up on a holiday weekend. I guess a warranty only is in effect Monday-Friday from 8:00-5:00 pm. I was willing to wait all day for help. I did not demand that they honor the warranty. I will choose to take my business somewhere else for my plumbing needs and not recommend them to anyone else. On the phone they have always been kind, but they have lost my business.

I'm really amazed by these men. If I could give them ten stars, I would. They offered great deals!

Always do a great job no matter the task.

Very prompt in responding to the call. Did a good job at a reasonable price. I will be calling Black Plumbing again knowing Help is on the way like they advertise

Called Mr. Rooter to have a clog in my kitchen sink fixed. They said that they would be out between 3 and 5pm. This was on a Friday. We received a call Friday at 5:15pm from the technician saying that he could not make it out that day, but could be out first thing in the morning. The next morning he showed up at 9:15am and as soon as he walked in the door he let out a sigh and told my wife that it would be $124. She said fine. He went to the kitchen sink and placed the stopper in and filled one side with water. Then ran the disposal. I came over and introduced myself to him and he said this is going to be a minimum of $124. I said that would be fine. I then told him that since this is an older house that most of the time they have to snake out the plumbing port on the roof. He again quoted the minimum price and said that there is only a 50/50 chance that he could clear the pipe and stated that we would have to pay regardless. I agreed. After thinking about the fact that he had just admitted that he may not even be able to fix it I walked outside as he was about to remove his ladder and told him that if you can not fix it then I will just call someone who can. He said okay and put his ladder back on his truck and I told him to have a nice day and walked back inside. I called Mr. Rooter and asked for a manager, the guy that they sent me to which ( will not use his name in this) was very respectful and I told him that the technician had called us the day before to reschedule and explained what happened when he came out. He seemed upset that the technician had rescheduled and didn't get to us the day before and told me that he would call me back. I never heard back from him.