Best Furnace Unit in Lubbock TX

They cleaned up after them selves well and did a great job.

Great people 👏👍

They came to my house for repairs under Choice Home Warranty for a claim that I made to repair hose bibs. They came out took pictures and said we will submit this to your warranty company and if they reject the claim we will call you with a quote if I wanted to pay for it. They asked for the $65 copay. I gave it to them. They cashed the check as fast as possible. they never called me with the quote. it was clear when they said if they reject … they meant when they reject the claim. They clearly knew Choice did not cover hose bibs. Yes it is true that they only answered a call but they knew what it was and that it would not be covered. It would have been nice if when they called in the morning to say they were coming if they had just told me that they knew it would probably be rejected do you still want us to come.

This company will charge you even if they don’t do anything at all! Beware! Had ac issue and tech came out but didn’t do anything because it was too cold. After a day it worked and did not need help but they still charged which pretty sad to me if nothing is done just look and that’s it then charge. I wasn’t even told I would be charged so now I’m never calling this company. To me the amount was excessive just to look. Not even a Parral credit was offered. Must be nice making money for doing nothing!

Our experience with Randy was fantastic! He was on time and prepared. He explained everything he was doing and offered suggestions on preventing future issues. I highly recommend Randy and will be using him in the future, both in my personal home and recommending him to clients. He's knowledgeable and would be worth it at twice the price!