Best Smart Thermostat in Louisville KY

Jacob did an excellent job of describing the issues I was having. I felt the quote to fix it was in the ballpark! I feel very confident with the work they will be doing at my house.

The only good thing that I can say is that they show up promptly. After that, hide your wallet. They will push you in to a service contract for the price of the repair run. They blew out the condensation line back in the summer and of course I signed up for the service contract. When they came back to inspect/clean and service the furnace, I received a laundry list of problems. It worked so I didn’t have anything done. Two weeks later it will not turn on when it got cold. Called them back and they sent the guy who had been there previously and he wouldn’t even go look at the unit. Told me he was sure that it was the blower motor because he had noted that it was leaking some oil. Told me I needed to replace the heat exchanger before they could even look at the blower to the time of 3k or replace the whole unit for 6k. The next day they sent an estimator who looked at it briefly and told me the same thing. Today, I had another company come look at it and he took one look, said it’s your drip pan sensor, twisted the elbow back to vertical and problem solved. It took 10 seconds. Cost me $40 for the service call and the heat which had been out for 3 days was back on. No one had been near the unit since it was serviced weeks ago so I’m certain the original tech either in ignorance or in fraud twisted the pipe to cause the unit to fail. Stay away! Shysters only interested in selling overpriced new units.