Best Shutoff Valve in Los Angeles CA

Not much customer service. Seem understaffed.
Get placed on hold and hung up on when I call..

I have been a fan of A1 Total Service for many years now more than two decades, as always, they did a great job, arrived on time, gave a great estimate, and fulfilled the repair quickly.

My technician Bernardo, was extremely knowledgeable, offered good communication, and even went back to check on another item for me.

Thanks for another great job.

Great company, I called them to help my grandmother with her water heater and they provided her with excellent service. We had gotten other estimates and Universal was the best priced out of the other 2 companies we called. We will be calling Universal again in the future!

Craig's is awesome! Showed up right on time, charged a fair price, explained exactly what the problem was and solved it. SO MUCH BETTER THAN ROTO ROOTER, who was a total nightmare to deal with and quoted us like 3x higher. Unreal. Definitely use local guys like Craig's over the big bureaucratic organizations. Very happy we found a plumber we can trust.

They say they are the smell good plumber's however that does not include the truck. It smells of bad exhaust and sewer.

After returning from vacation (late) I turned on my water to the house and the upstairs the water supply to the toilet burst. I called Mike Diamond that night and they came out in the morning. Edgar 8276 was my technician. He explained why it exploded and did an inspection of all the hoses in the hours. I replaced not only the water supply but the hoses to my washing machine ... then, oh by the way, I might as well get a new garbage disposal (which I was planning to do anyway). Edgar was very nice, pleasant and professional … in addition, he knew his stuff! I recommend requesting Edgar and his service if you live in the Long Beach/Cerritos/Downey area.

BEWARE: They will rip your elderly family off!!!!

My mom called Ford's Plumbing and Heating to check out an old manifold heating system. Long story short, the techs who showed up said that they don't work on manifold heating systems and charged a $99 service call fee for coming out.

To make matters worse, my mom asked them for a quote on a toilet install while they were out there. They must have been licking their chops when they quoted $1660 for a 1-piece toilet and install. Unbelievable! My mom unfortunately paid the $99 service call fee, and I installed the toilet myself for $425 in about 30 minutes.