Best Whole House Water in Lincoln NE
Plumber
He came out to discuss my project after the 2nd time I called him. He promised a bid by the end of the week. No bid came. Still haven't received a bid after 2 more times of me asking for one. This guy is obviously unreliable and doesn't follow through. If you don't want to do a project at least be respectful enough to say that instead of stringing people along. I do not recommend him.
10521 Century Ln, Lincoln, NE 68527
Plumber
Reliable, excellent product. Love my service man. Is very professional and knowledgeable yet personable and takes the time to answer all my questions and explain in a manner I can understand. For example how humidity settings affect the temperature the heat pump emits.
3605 N 40th St, Lincoln, NE 68504
Plumber
This was by far, one of the worst customer service businesses i have ever tried to work with. After my initial consultation, and subsequent sewer line inspection, I was charged double what I was told, and then communications with the owner basically came to a complete halt, for the next few weeks.
Only after I filed a complaint with the BBB, did the owner resume communication with me, only to come across very rude, and unprofessional.
In the end, I chose to discontinue trying to work with this business, and move on to other contractors who were much friendlier, and attentive to my needs.
Response to Freddy's response...
You told me a camera inspection was $200... there was no mention of an hourly rate. This price of $200 flat rate is fairly consistent among most local plumbing companies. The amount of time your 2-person team took was mostly their doing; they arrived late, they didn't bring the equipment needed, and had to leave and drive all the way across town to get the missing equipment, leaving my sewer line open for nearly 5 hours that day. I had another contractor do the exact same camera inspection in under 40 minutes total time and they charged me less. It seems you are making up reasons to charge me extra, because you lost part of your camera in my sewer line, and you sent a crew where only 1 of the guys knew what he was doing... the other kid had absolutely no knowledge of plumbing... it was mostly like his first on the job training day.
After the camera inspection day, you never responded to any of my text for 3 weeks, until I filed a complaint with the BBB, did you finally opt to address me for a quote.
I
This is my chance to let other consumers know how awfully you treated me as a potential customer, so I hope they take the time to read my review.
Only after I filed a complaint with the BBB, did the owner resume communication with me, only to come across very rude, and unprofessional.
In the end, I chose to discontinue trying to work with this business, and move on to other contractors who were much friendlier, and attentive to my needs.
Response to Freddy's response...
You told me a camera inspection was $200... there was no mention of an hourly rate. This price of $200 flat rate is fairly consistent among most local plumbing companies. The amount of time your 2-person team took was mostly their doing; they arrived late, they didn't bring the equipment needed, and had to leave and drive all the way across town to get the missing equipment, leaving my sewer line open for nearly 5 hours that day. I had another contractor do the exact same camera inspection in under 40 minutes total time and they charged me less. It seems you are making up reasons to charge me extra, because you lost part of your camera in my sewer line, and you sent a crew where only 1 of the guys knew what he was doing... the other kid had absolutely no knowledge of plumbing... it was mostly like his first on the job training day.
After the camera inspection day, you never responded to any of my text for 3 weeks, until I filed a complaint with the BBB, did you finally opt to address me for a quote.
I
This is my chance to let other consumers know how awfully you treated me as a potential customer, so I hope they take the time to read my review.
8301 S 1st St, Lincoln, NE 68512