Best Cooling Systems in Lincoln NE

On June 2nd, 2020 our Heat Pump stopped working - called for service - they were there the next day. Needed to order a part. We called multiple times the following week and the next week checking to see if the part was in so we could schedule service. No one seemed to know anything. No one ever tracked down this part or informed us that it was in. After numerous calls to Biggerstaff, we were finally told the part was in on June 18th. Not once did anyone from the office reach out to us. Had we not called - who knows how long we would have waited for them to notify us the part was in. The Heat pump was finally repaired on June 19th, 2020. We talked to the Manager in the office, asking for our bill to be reduced - all we got was Sorry We Dropped the Ball! Really that's it? We have been using Biggerstaff for years, and they were just out in October for maintenance. We will no longer use Biggerstaff for anything!

Jon N. Did a great job. He installed a new water heater, & had the old one hauled away.
Within 2 1/2 hours of calling Action, we had hot water again! I’ll recommend Action Plumbing to my family and friends, specially Jon Navratil!

They are more than happy to take your money for a service call to get you a quote, but when it comes to doing the work they will completely blow you off. Luckily I haven't needed my furnace in the 3 months I have been waiting on them.

Also I was not impressed with their the knowledgeably of their tech. I explained the diagnostics I did, and showed them one of my install concerns that didn't match manufacturer instructions. The whole time the tech seemed confused and didn't understand what I was explaining. I am just going to fix it myself at this point.

As for your reply my furnace is no more than 10 years old. They still sell the model. Parts shortages are no longer a real thing. The pressure switches that you want to replace for no reason are a common part. The control board which is the real issue can be found on a dozen different reputable sites online.

I called on a Wednesday to see if they could come get my air fixed and stated they would let a tech call me to set an appointment. No call so the next day I called back and the receptionist asked if I had explained to the tech what was going on so I explained to her no one ever called me back. She got my name down and my problem and told me she would make sure they could get back to me. One week later no call. I finally called back and she told me she would make sure this time they could give me a call. Now it’s been 2 weeks and I have not heard from them so I ended up calling a place from grand island that fixed it the same day.

After nearly a month of subzero temperatures (February 2021), our HVAC blower motor decided it had enough and quit on us on a Saturday night. Wellmann Heating & Air was able to get out to our house in about an hour to start working on our unit.

They were not able to replace the motor that night because it was a unique model that had to be ordered, but they were able to install a temporary motor that would keep our unit running until the new one arrived. I really appreciated that Wellmann told us the exact cost of the emergency visit up front and was able to give us an accurate estimate of the cost of the replacement motor so there were no surprises when we received the bill two weeks later. Overall I am very satisfied with the service we received. Thank you!

Scheduled for time was an hour late. Added freon to AC did not check for leaks charged over 300 freon leaked and we had no air. When we called them we received one excuse after another. Called another company and they fixed us up.
I will never use them again. They would no refund my money for the freon that leaked the same day.