Best Check Valve in Lexington KY
Would give no stars if possible. Their heating and air is reasonable, however their plumbing services are not worth the time of day. The Plumber Kevin Pearl as rude, tried to charge me $700 to snake a drain, and left plumbing disassembled before leaving. I will not be allowing these people back into my home, I would recommend that you don't either. If you need a good plumber in the Lexington area, try roto-rooter, or literally anyone else.In response to the owner:Your technician had done no work, I informed him of where the clog was and that it just needed to be snaked out. He asked if I was on septic or sewer, I told him that I believed I was on City Sewer as I pay a lex serve bill, your technician, Kevin, believed I was on a septic system and after briefly searching with him, concluded that we could find no clean out valve, and that we were unsure of how the sewage was hooked up. We walked back into the garage, and at this point my electrician, who was there to service my generator arrived, so I excused my self to get him started, when I returned, Kevin handed me an ipad and asked me to sign it. At no point did he explain what this signature was for, or explain to me any of the costs involved. However after arriving on the next screen I saw a charge of $139 service charge, and a charge of $658 for snaking a drain. Upon seeing that, I questioned the charge, in the process of questioning him about the charge, he became quite short, and rude. At that point I asked him to leave, at first he simply stood there, he then tried to sell me on the comfy club (again), I then dissented and insisted this time that he leave, he then very rudely demanded the diagnostic fee, and if you will send me a bill for that I will be happy to pay it, however, having asked him to leave several times at this point I simply wanted this particular person gone, so I told him I wasn't paying him anything, at which point he reluctantly began to leave. He however then turned around and started demanding that allow him to finish work I had seen no evidence of him having started, and upon asking a secondary plumbing service, I was informed that there appeared to be no incomplete or disassembled work.In, summation, I believe $658 to be far to much for almost any amount of residential snaking, and since no work had been started on this charge, and this charge was in no way explained to me, I do not believe I should be responsible for it. The $139 diagnostic fee on the other hand while I do believe there to have been any diagnostic work done, as he didn't tell me anything I didn't tell him, I did agree to pay it when I requested your service over the phone, and if you'll snail mail or email me an invoice I'll happily pay that.Thank you for you time,Davis Meade
817 Nandino Blvd, Lexington, KY 40511
Robert was quick to arrive at our house. He was very knowledgable about the unit. He took his time to check in the attic, the temperature unit and outside unit thoroughly and explained everything he was doing. Robert was very kind and friendly. Will definitely use Bryant Heating and Cooling again and recommend them to anyone needing a unit looked at.
253 Blue Sky Pkwy, Lexington, KY 40509