Best Kitchen And Bathroom Remodeling in Bakersfield CA
Plumber
The level of honesty, integrity and straightforwardness is incomparable, especially in today's crazy world. I'll definitely be calling them when the next plumbing issue comes around.
5721 Arc Dome Ave, Bakersfield, CA 93313
Plumber
I highly recommend his services. Very professional , friendly and respectful. Performs work with integrity. 100% reliable. Prices are reasonable!
Bakersfield, CA
Plumber
Plumber
Came, determined problem, came back and fixed. Very friendly and efficiente. If needed, would use again and recommend to others.
231 Haybert Ct, Bakersfield, CA 93304
Plumber
tl;dr: The Honest Plumber turned two simple repairs into a 40+ day adventure. They rescheduled multiple appointments, botched a repair without realizing it, and almost cost us thousands of dollars after repeatedly misdiagnosing their bad repair.
The company was assigned through American Home Shield to fix a constantly dripping showerhead + a leaky shower hose attachment. It took 4 days for the first appointment. When the tech arrived, the shower had briefly stopped dripping. The tech said they would order parts for the hose but needed proof of the showerhead leak. We were 4 days in.
I called the tech the next day and was told to send a video of the leaky showerhead. I sent it. No response. When I followed up with the office 4 days later, they had me resend the video and we setup an appointment for a fix. On appointment day, they forgot to put our part on their truck and rescheduled. We were 15 days in.
At the appointment, the tech fixed our hose, but said they needed to order a cartridge for our shower controls to fix the dripping. It only took about 30 seconds to determine we needed a new cartridge - it could have been done remotely. It took a week to get the cartridge, but finally someone installed it. We were 22 days in.
When we took a shower the next day, the shower began **leaking through the ceiling** of the room below it. This started right after the cartridge repair, so asking the plumbing company to check their repair seemed to make sense. It took 4 days for someone to come out. We were 26 days in.
We explained previous repairs to the tech who came out, but they said it was our drain leaking instead. They ordered a new drain gasket. It took about a week to arrive, but they said only 1 of 2 parts showed up and we had to wait longer. We were 33 days in.
The tech fixed the drain and we ran the shower again. Still dripping through the ceiling. We were 40 days in.
A senior tech came out the next day and said the drain gasket had been installed poorly. They fixed it. We were 41 days in.
We ran the shower again and it still dripped through the ceiling. The plumbing company said it was now definitely the shower pan, and estimated $4500 to fix the shower [outside of warranty].
Instead, we got a second opinion through an outside plumbing company. They opened up the shower controls and determined the cartridge installation was botched. The new company ordered a new part on Amazon and fixed it two days later.
The Honest Plumber had nice people and I appreciate all of the visits, but given our experience, I cannot recommend their services.
The company was assigned through American Home Shield to fix a constantly dripping showerhead + a leaky shower hose attachment. It took 4 days for the first appointment. When the tech arrived, the shower had briefly stopped dripping. The tech said they would order parts for the hose but needed proof of the showerhead leak. We were 4 days in.
I called the tech the next day and was told to send a video of the leaky showerhead. I sent it. No response. When I followed up with the office 4 days later, they had me resend the video and we setup an appointment for a fix. On appointment day, they forgot to put our part on their truck and rescheduled. We were 15 days in.
At the appointment, the tech fixed our hose, but said they needed to order a cartridge for our shower controls to fix the dripping. It only took about 30 seconds to determine we needed a new cartridge - it could have been done remotely. It took a week to get the cartridge, but finally someone installed it. We were 22 days in.
When we took a shower the next day, the shower began **leaking through the ceiling** of the room below it. This started right after the cartridge repair, so asking the plumbing company to check their repair seemed to make sense. It took 4 days for someone to come out. We were 26 days in.
We explained previous repairs to the tech who came out, but they said it was our drain leaking instead. They ordered a new drain gasket. It took about a week to arrive, but they said only 1 of 2 parts showed up and we had to wait longer. We were 33 days in.
The tech fixed the drain and we ran the shower again. Still dripping through the ceiling. We were 40 days in.
A senior tech came out the next day and said the drain gasket had been installed poorly. They fixed it. We were 41 days in.
We ran the shower again and it still dripped through the ceiling. The plumbing company said it was now definitely the shower pan, and estimated $4500 to fix the shower [outside of warranty].
Instead, we got a second opinion through an outside plumbing company. They opened up the shower controls and determined the cartridge installation was botched. The new company ordered a new part on Amazon and fixed it two days later.
The Honest Plumber had nice people and I appreciate all of the visits, but given our experience, I cannot recommend their services.
Bakersfield, CA
Plumber
I am extremely happy with Do it right Plumbing and Hydrojetting. Jack is very knowledgeable and honest . I am definitely using this plumbing company for my future plumbing needs . You get honest and fair prices . 5 stars well deserved!!!
Bakersfield, CA
Plumber