Best New Unit Installed in Las Vegas NV

Daniel S. was very polite and very professional. My rating is ONLY for Daniel and also for being able to take my call at 3A and to get an appt on the books by 9A. HOWEVER, GOETTYL pricing is absurd! I was quoted, over the phone, If it is just a simple capacitor, it would only be about $100. I figured that this was fair, if so, to not have to 'deal' with replacing it (I've done this easy job many times). Guess what - Turns out it actually was the capacitor. It was quickly replaced by Daniel, the system working again... then comes the price... $525 just for the part! A/C capacitors can be easily ordered, same day delivery, between $10-$20 only!!! GOETTYL is attempting to charge more than 25-50x the cost of a part that takes no more than 5min to SAFELY replace!! I politely paid the service fee and asked for their part to be removed. After the technician had left, I checked for and, sure enough, found I already had a spare capacitor, just in case. Because I had to grab tools, I will say it took me approx. 10min to SAFELY replace the cap. and the system is now working perfectly. Additional spare capacitors are already on order, for less than the GOETTYL service call (which was discounted to $50; Normally $80-$90). Look, I understand companies need to make a profit, which is why I was willing to pay the quoted (over the phone) estimate of approx. $100 for a capacitor that only costs $10-$20. But, you've got to be out of your mind with this highway robbery of $525 for a $10-$20 part and 10min of labor time. Again, the technician, Daniel, was wonderful and polite. So was the phone agent that booked the appt.. The pricing is not their fault. GOETTYL Ops. Management should be ashamed.

This company has always been timely and responsive. We have used them multiple times in the last couple years. The quality of work is great and we will use them in the future. Tony was knowledgeable and fixed a problem caused by another company.

This place has been great. From the initial phone calls with Sandy and Rashelle all the way through install. The ladies got a senior tech out here quickly to check out my AC unit. (SAME DAY WITHIN HOURS) Shawn was great he explained everything walked me through all the pricing and probably spent about an hour patiently answering my questions and explaining the process. Rashelle was able to get me on the books for the next business day and even offered me a Saturday install. Gavin, Brayden and Samuel were very professional, cleaned up after themselves, and kept me aware during each stage of the process. The guys had me installed and up in running in less than 4 hours. I have AC again and cannot thank you guys enough!! Price was very competitive and the company was generous with a cash discount on my new unit. I plan on using them for all my maintenance needs and eventually a new upstairs unit. Thanks guys!!

Don't have a clue what you're talking about...guit bothering me !!!