Best Gas Line Repairs in Jersey City NJ

Omar is the man. I reached out to him about replacing a water heater and he was completely transparent about the job and any additional details. Highly recommend these guys for their attentiveness and candor.

Very fast, friendly service. I’ve hired these guys for hydro jetting, toilet repair, and bathtub repair and always get a fair price.

Called for EMERGENCY replacement of a leaking water heater on a 3rd floor condo. Water damage to downstairs unit. Took 3 days to do a one day job to replace a water heater. First day, came late to an emergency call, ordered wrong water heater ( had to pay tenant hotel night) Day two: came mid day set new heater, solder, filled water and than realized venting connection was 4 inch pieces and didn’t have parts. Day 3 finished the job. A $3000 job without warning charged $4000 for extra day and parts without informing me first. As well, my tenant asked to put down tarp where they were working bc there was carpeting in bedroom where heater was. Never followed and I asked if they were going to clean stained carpets and he said it was already “dirty” and with a big attitude. He gave me a call later saying he will come back later to clean carpet. When the carpets were cleaned I than paid the $4000. Just a FYI...I’m an electrician as well as my tenant and his work (craft) was sub par. He did not set heater center to room, pipes were not leveled and sweating (soldering was messy) but it is was it is.

This is why I posted this poor remark. The tenant downstairs called me about 2 months later saying there is loud sounds coming from my water heater room. He heard it weeks prior but did not call me. I checked it out and whenever shower, faucet and toilet are used there is a louder sound coming from the water heater especially near the vent duct. I called ECO and told dispatcher 2 month water heater installed by his guys is making loud sounds. It has to be an issue if the downstairs neighbor is complaining of loud noises whenever water is used. Made an appointment but my tenant had to cancel so I called to reschedule and called 5 times and left 2 messages in one day and they never got back to me. STILL til this day no return call!! Still waiting 😴😴😴

I won’t use names but dispatcher still hasn’t returned my call to check out a 2 month old water heater they installed. I will know have to get a new hvac company to check out his company’s hack workmanship and horrible customer service. This was worse experience dealing with any kind of contractor especially when I come from the trades and deal with them all the time.
If they would have just returned my calls and check out their work, I would have never posted this poor evaluation.

AWFUL! Do not use these people! They sent me someone who charged me $475 to fill up my unit with 6lbs of refrigerant. I later found out the 30lb tank is about $500. They charged me about the same for only 6 lbs. A COMPLETE RIP OFF!!!!! .

The technician who helped me was professional, polite, and walked me through the water heater repair process from beginning to end. He did the job quickly and left zero clean up.

My experience here so far has been very good.. great customer service. Amazing scheduling, very fast at their job

Clear Flow is the flat-out the best, most responsive plumbing company we have ever dealt with. Our kitchen sink faucet recently stopped working and Rolando was able to diagnose our issue right over the phone (face-time & pictures) and the responsiveness of his team was exemplary. Upon purchasing a new faucet (along with a garbage disposal and water filtration system) Rolando's team responded the following day to complete the installation. These guys re the absolute BEST in the business. Would recommend them over and over again!

Called regarding a broken water heater Monday morning and someone showed up that after noon around 1 pm and replaced it with a new one. The cost was very cheap then what I use to pay a different plumber I'm glad I stumbled upon them they saved me a lot of money. I'll highly recommend.

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink.

We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left.

When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke.

Great business model, old as time. Make something worse, and then charge customer to fix.

I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said we don't have record of sending anyone. We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.

Mark is outstanding and help us every time!!

Fantastic experience with Kook & Son! Howard Kook visited my place personally to assess a broken water heater and within half an hour his crew showed up with a replacement and installed it. Anthony and Akash were a crack team, expertly re-piping the system to accommodate the new water heater, circulator, and mixing valve.
Equally important to me though, as a single mom with a 7th grade son, having total strangers inside my apartment often makes me a little nervous- especially total male strangers. The two plumbers Mr. Kook sent, Akash and Anthony, were both dreams! I instantly felt that I was in good hands and, moreover, I felt safe.
This may mean nothing to some reading this review, but I've had other encounters with men technicians who would make offhand remarks, let a hand stray, etc... all of which I would deflect. As some readers may relate to, this is not fun.
Having Anthony and Akash on the job, however, was fun. Anthony was easy-going, relaxed, personable, put me at ease, and was very funny. Akash was a perfect sidekick, the classic steady mellow dude. What a terrific team!
PS. And they didn't make or leave a mess!