Best Back Flow Prevention in Austin TX

Terrible service. We had an issue with a clogged drain pipe and all they did was come out and unclog it. When I spoked to their team about what caused it, they told us it was because of wipes and feminine products, but we don't even throw those down the toilet so we were confused as to how that was the cause. We actually had the clog happen again a few days later on the weekend so we had to call another company that was open and they actually took a look at it and saw the pipe was broken. When I called Good Flow back about how their team gave me the wrong information they just said told us oh well. Before calling Good Flow, I HIGHLY SUGGEST calling Rescue Rooter or Radiant Plumbing, they're actually open on the weekend, their prices are much better and they aren't going to scam you out of a job and money. If I could rate this 0 stars I would.

Another plumber told me that I needed to replace my water heater. One of the thermostats and elements had gone bad. Jim was able to replace the parts without costing me the expense of getting a new water heater. I was so happy not to have to pay thousands of dollars. Jim is truly a nice person and knows a lot about plumbing. He's very easy to talk with and takes the time to diagnose the problem and make sure everything is in good shape. At every step he explained what he was doing and why it was necessary. You won't go wrong if you call Jim.

Highly recommend! We had our toilet fixed, we needed them to come out for a further repair. While we were more than willing to pay for this service call and the extra repair they did, it was covered under warranty. They even went out and got extra parts. Amazing we are super happy please support this company