Best Air Conditioner Maintenance in Austin TX

Aaron was very professional, kind, and answered all of our questions. He repaired our copper water pipe in no time. All of the people at the office we spoke to over the last few months were so polite. They kept us informed along the way of the scheduling backlog due to the freeze. I always figured if their line is long, they must be good. That turned out to be true. Thank you Abacus!

From taking my phone call at 10:00pm last night, to getting me scheduled right away, to the technicians, Joshua and Eben, providing stellar service - this is everything Goettl promises to be and they more than delivered, going above and beyond. I was so impressed, I signed up for their annual service plan right on the spot. Can't imagine ever using another company.

These technicians worked very fast, professionally and diligently.

6 months ago the air conditioning in my room broke down, I did not give it much importance since the weather was perfect in my opinion, but due to the increase in heat I felt in hell, I contacted this company to schedule an appointment and they were really effective, they worked fast and have super friendly specialists, they repaired my air conditioning without any complaints, the technician told me that there were problems in the soldering that generated a short circuit and that is why it did not turn on, the technician did an exhaustive cleaning and put new tin on the electrical connections, I was surprised by his handling of the tools, I loved his work.

We have a maintenance agreement for our HVAC systems. ARS, Karl, came by today to check the heaters and tune them up. As always, on time, get the work done and give an update on how everything checked out.We are totally convinced this service has extended the life of our systems and avoids breakdowns.

We had a water leak and a heater that has some issues, we were quoted $5k for the work. The leak got fixed but the heater was placed on hold. We still got charged $5k and we were told that we would receive a detailed invoice with services and breakdown of everything plus pictures to submit to our insurance. They gave us none of this and we emailed them for a corrected invoice which they have not followed up in submitting to us. My recommendation is to get invoices upfront and then pay them because they have no follow up.

I highly recommend AC Pros. Noah, the owner was incredibly professional and we couldn’t have had a better experience with Mark who came several times to our home. We have a newborn baby and Mark was so considerate of the baby, and our family. He went above and beyond every time. He explained everything clearly, he was super patient and very considerate. He wore protective covers on his shoes every time he came in the house, wore a mask just for extra precautions, and even offered to help change the filters. On the install day the crew of Noah, Mark, and Ethan did a great job in a very tight space, they worked for almost the full day and were very respectful of our space and home. Everyone in the front office were also pleasant and understanding. The only hiccup was a discrepancy on the estimated financing from our quote and what the actual financing came out to be. We were expecting it to be a bit under $200 each month and it ended up over $500. So just be sure to double check the estimate and the financing at the end.

I received service from Tom and Jonathan. They were so helpful and friendly throughout the time they were at my home. If I ever have a plumbing issue in the future I am 100% going through Honest Plumbing. Thanks for the help!