Best in Austin TX

quality company and quality work -- working overtime to get ppl out of a bind during the snowstorm 2021. Couldn't be more pleased

I've been with PreFix for quite a while now, and it's wonderful. Every PreFix person who has worked at my house - putting up blinds, fixing plumbing problems, installing ceiling fans and lights, putting furniture together, doing maintenance checks, and more - has been excellent. Knowing that I can trust PreFix to help with the never-ending problems that pop up with my older house, at a reasonable and consistent cost, has given me great peace of mind. And I want to thank Sergio, who came to my house late on a Friday afternoon to fix a plumbing problem that turned out to be a cascade of problems involving aging pipes and fixtures. He told me he was staying until he fixed it all for me, and he did.

Based on a neighbor's recommendation, I called them twice during business hours. They did not answer their phone. I left detailed messages describing my problem. They did not return my calls nor did they have the courtesy to call me to let me know they were too busy to address my issue, if that was the case. Zero customer service on the front end. Went elsewhere.

Finally a contractor who does what they say they do! They are easy to work with, easy to get ahold of, and the work is top quality. Prices are fair and service is amazing! We will definitely be using these guys again in the future!

Terry and his team came to my house multiple times to repair my water heater. He is extremely friendly and professional, and I will trust Chabert to do more of my plumbing work in the future. Thank you!

Called about a water leak on Thursday and explained that we were taking Friday off from work to fix the issue. We were told that they were definitely coming Friday. We specially asked them to call if that changed in any way. After we didn't hear from them by noontime on Friday, we called again. We were told that they were busy but would definitely come to fix the leak. They encouraged my 70-year-Old mother who was waiting for them to start digging for the water line to speed up the process. Long story short, they never came, never called, and will never be getting our business.