Best New Homes in Jacksonville FL

Unprofessional

Unfortunately it started out great but as business with this company continued, it got worst. They work the clock and make excuses by whipping up the pencil to justify their ridiculous charges. First time I brought it up, they did offer a discount which I declined but ask to never see the plumber that came out on my jobsite and what did they do? Send the same guy out!!! Schematics for shower kit and vanity were provided and they got it wrong, instead of owning up to it they charge me a arm and a leg and I was called a liar by the receptionist. Want a honest company, try Fair Plumbing or Pat's Plumbing. Will never use this company again and would be careful for those that are considering using them.

Prices are fair, and the employees are friendly and professional.

The work done was fine. That is not the problem I experience. They don’t have very good communication. I asked them to come out and do it for what the man that I called quoted, $250. I had no idea the work had been done as they didn’t call me or leave a bill or anything. Four business days later I get an email for the invoice. I checked that the work was done as I had absolutely no idea beforehand! It was for $110 dollar more than we had discussed and no one had even given me a call to notify me when they realized it would be about 40% more than the original quote. So generally unhappy about their customer service.

We had a wonderful experience. We are very happy with their workmanship. Dan was on time and very neat and he made sure everything was properly in place. His price was fair. We will definitely use DL Plumbing again.