Best Heater Works in Jacksonville FL

Called about what I thought was a need to replace my water heater and scheduled an appointment to install a new heater I had purchased. When the technicians arrived and I described what was happening they suggested it may just be a faulty bottom heating element. Sure enough that is just what it was. They saved me over $350 by diagnosing and then fixing my problem.Jim Smith and his assistant Jordan were prompt, courteous, knowledgeable and friendly. I could not have asked for better service.

Great customer service and attention to detail!

On 1-11 we meet Stephen, and he was very professional and explained everything to us about the HVAC unit we wanted to extend or move. He did give us the information about the maintenance plan also.Later that day we meet Gavin, and he explained everything to us and we plan on having him come back today 1-12Today Gavin came back with ParkerAll the young men were very professional, they were very well spoken and polite. They explained that we didn't have all the parts need to complete the lighting up put, and they located the missing part and explained that they would be back tomorrow at 8am to complete the job. They cleaned up and they located the needed part for us to purchase . They made sure that I understood everything. You have very capable and personable employees. I also spoke with Regina and she was very professional and we will tell our neighbors about the excellent service we received from Donovan . I really could not believe that they were also so timely.

What a pleasurable experience. Jason knew what he was doing and did it very professionally. Wore his booties and cleaned up the work area. Even offered to take out our trash. What a gentleman.

Pipe Works just completed a complete re-pipe of my home. The job was brilliantly done, even the city inspector remarked on the quality. The team added features that were overlooked in the original plumbing, like an easily accessible global shut off valve. The team were on-time, professional, and hard working. Very respectful and careful with my things. And good at explaining their plan, changes made, and the rationale for what they did. I highly recommend.

Added plumbing to backyard greenhouse. Very professional. They were as careful as possible when digging to avoid irrigation pipes. Will definitely have them do additional work at the house when needed.