Best Grease Traps in Jacksonville FL

This company is the worst! The owners are rude and they are racist! A man by the name of Richard is extremely rude to his employees and overall the job itself isn’t bad but the employees are HORRIBLE! I wouldn’t recommend anyone working there or shopping with them!

On Monday June 17 we came home and did not have any water. We went outside to check the pumps and the PVC pipes that were attached to the pump that supplies water to the house had melted and come out of the pump.We thought this was a plumbing problem so we called Metro Rooter and they came out and replaced the PVC pipes from the pump to the house. After they left, we went out to check the pump and found all the piping they had just replaced was leaking and so we turned off the pumps so we were without water that night.We contacted Metro Rooter for a refund. They stood by their repair even though we sent pictures of all the attachments leaking. they were very rude.

Don't believe the positive reviews here folks! Unless you are a corporate account, have a lot of money or a lot of time to spare while they give you the run around, don't bother. I live less than a mile away from B&G Plumbing and I called Terry, the plumbing manager for an estimate on Thursday. He advised he would call me back Friday at 11am to let me know what time he could stop by that day for the estimate for my bathroom remodel project. Friday I called the office at 130 and explained he hadn't called. The receptionist passed the message and at 2pm he finally called and said, Its not going to work out today, too busy here and short on help. It will have to wait until Monday. I said are you serious? You are within walking distance of my house and would take five minutes of your time to stop by. He said, Just too busy today and won't be able to make it. I said, Well it seems like you just don't want my business. And he immediately hung up on me. Don't bother calling them as they will treat you like they are doing you a favor.

Extremely professional and does great work. Wouldn't use anyone else