Best Attic Insulation in Jacksonville FL

These guys are simply...the best!!! They were incredibly prepared and gave us a clear summary of what needed to happen and the costs. Repairs were performed professional, with plenty of care for the home! This was a fabulous experience, and we will request our team again, if anything else comes up, that needs their services.

Excellent service. Courteous knowledgeable and on time. Will use again and again. James Bowers was great..UPDATE:I had horrible experience with John (senior electrician) who showed up on 3/15/2023 with an outstanding junior electrician (Dominic). Operations manager (Sarah) was called to describe the totally unprofessional behavior and attitude by John. My overall experience with Griffin staff has been outstanding so far. John is definitely an exception. Sarah promised that they will never send John to any future service call. I had a short in a front-yard electrical outlet that was triggering the main breaker. I inspected the electrical outlet (next to my front-yard fountain) and it was very obvious that a crack has developed and shorted the wires. The wires were charred and totally fused. I was 99.99% certain that this was the root-cause for triggering circuit breaker. Hence, I placed a service call with Griffin to have an electrician come out and replace the electric outlet. John showed up (with Dominic) and started immediately to offer me a-la-cart menus of services regardless of what I want or even need. He started by quoting me a $525 charge for 1 hour to diagnose the short and insisted that he cannot do anything before he performs a diagnostic service. I was speechless and insisted on not wanting to pay this outrageous amount for a service I do not need since the root-cause was obvious. John stated that if they do not perform diagnostics for 1 hour whatever they do is not guaranteed to work. I asked how much was the cost to replace outlet/receptacle. John quoted $165. I asked him to proceed and replace. I had specificity requested when I called in to have the technician bring on the truck an outdoor GFI receptacle since I knew the root-cause. The crew did not bring any. Now they needed to go buy one. John then changed his quotation to $390 with a disclaimer that it may not work and they are doing at my own risk. His explanation, which did not make any sense, was he needed to replace the entire box not just the outlet. I asked him to proceed begrudgingly. Dominic disconnected the fused wires and proceeded to the main circuit breaker in the garage to ensure 100% that the outdoor charred wires were in fact the root-case. That was a very logical step. John stopped Dominic immediately and I heard him tell Dominic that if he flipped the breaker to verify the short there would be an additional $525 charge for diagnostics which I did not purchase (the total will be approx $1,000 to replace the electrical outlet). I heard that and I got super upset. I went myself to the garage and flipped the breaker and as expected, the charred/fused wires were the root-cause. I then told John that his attitude was unprofessional and that I felt he was fleecing me. I proceeded to call Griffin’s customer service line and I asked for a manager to complain and get help resolve the issue. Sarah took my call. After exchanging facts and 4 pictures I agreed to pay $390 and that Dominic will go to purchase and come back to install it and that Griffin will place a note on my account for John to never take any of my future service calls. I still feel that I was over-charged since the technician did not have the needed receptacle on the truck, but Dominic did a fine job. All of Griffin’s service calls (HVAC, Gas, Tankless Heater, move my A/C, etc.) went very well in the past and I had given Griffin 5 stars. This time my overall satisfaction is very llow. Griffin charges premium price and I expect premium service. John was clearly attempting to fleece me and was taking me like a fool. Please note that I am a Griffin regular customer (the most prized) and I pay Griffin monthly maintenance fee for HVAC, Tankless, Water Filtration upkeep. I also told Griffin’s operation manager I would be writing this review because I feel obligated to do so after I gave them 5-star review in the recent past. Griffin please take notice.Pictures are before (see fused/charred wires), and after Dominic completed the work (thank you Dominic)