Best New Build in Irving TX

Very professional team of plumbers and plumber apprentices. They quickly found our leak, quoted a couple of repair options and made the repair. They took extra care in covering the repair area with plastic and cleaned up nicely when finished.

They arrived at the time they promised and completed the job professionally. But they are very $$$$ expensive. Expect a $60 trip charge just to show up on top of $95 an hour time charge. If the bill runs over a $1000 and you choose to pay by credit card then there will be a surcharge on that.
If that doesn't bother your pocket book then I highly recommend them. Plumbers for some reason, that I don't understand, are very expensive.

Provided excellent customer service

My wife and I noticed on a Saturday that our 4 year old outside AC unit was starting to make a ruckus when it would run the fan. We dug out our install receipt to find ARS contact info and gave them a call. The lady on the line offered me 2 choices, immediate sevice csll at a little over $100 bucks or their standard charge of $79 if I could wait till Monday. Hoping for the fan motor to last another 2 days I opted for the economical choice, given a time slot of 9am to 1pm.The customer service rep from ARS made sure to call me and keep me posted of when to expect their repair technician to show up and again about 45 minutes before the tech was on their way, which on a busy hot Monday ended up being closer to 1pm.When on site, the repair tech made sure to explain what the issue was (confirming my concern about the outside unit's noisy rattling fan) and also made sure to disclose that the parts may be covered by the manufacturer's warranty and that he would also check our installation receipt for us to see if we had a labor warranty. Unfortunately we didn't have a labor warranty but he was able to claim the parts warranty with the manufacturer, which probably saved us at least half the potential total cost of the repair job.Even though it is simply part of his job, after identifying the problem parts, he took the time to drive the hour long roundtrip to the warehouse to swap the parts in question and return promptly and complete the work, all in about an hour and half start to finish, during which time understandably my family had to temporarily deal with no cold airconditioning at home (ceiling fans came in handy).While the labor rate/total labor charge (which was all we owed) seemed a bit higher than my admittedly unqualified mind expected for such a relatively straight forward repair job (though the driving to and from the parts warehouse in 95 degree sunny Texas heat and DFW traffic may almost be excuse enough), he made sure to check and show us that the problem was indeed taken care of, prior to providing us a receipt of payment and leaving the premises.All in all I was expecting the worst in terms of expense with my family's luck in such things, but thankfully we were relieved to get reliable and reasonable service.

The technicians and service are reliable and honest.

Awesome company!