Best Appliance Installation in Irving TX

The 2 plumbers were excellent and fixed my problems in a very short time. I was very pleased!

Nikki has been great and patient with on going plumbing issues we have had with our newly purchased home. She fixed several things that were repaired incorrectly and has been very diligent in trying to solve our mystery blockage on one side of the house. She has always been very communicative and been here when she said she would. One of the hardest workers I have seen.

I notified Tempo that one of the AC units under warranty needed to be checked for a resident as it is well in the 90s last weekend. They told me they would be out next day between 8am and 12pm. I told them the address of our property as well as the unit number. According to the resident did not show at any point. I called again on Sunday after the scheduled time and was told that they were dispatched and would be there. Monday I get a call from my resident that, still, no one showed to check the AC. When I called Tempo for the third time they told me that the tech went out and that the resident was home and detected no problems. I asked them then why was my resident telling me that no one came to her apartment. I confirmed the address for the second time and the apartment number for the third time. I was told that they would speak with the tech assigned and I would receive a call back. I did not receive a call back. Tuesday morning I receive a call from my resident again stating no one had come out. As I stood in the office on the line with Tempo my co worker was told that it was ME that said would call back and that I never gave them the apartment name or address.The fact that your customer service has no accountability and would lie to my coworkers because they dropped the ball is absolutely ridiculous and unprofessional. I am extremely disappointed with how this was handled, especially with the temperatures what they are. And especially because they have no remorse in spinning a lie to protect themselves while possibly threatening someone else's job.Have a good day.

They damaged various things. Threw away part of something that was not included in the insurance paid repair resulting in us having to purchase a new one that costs around 800.00. They stated it would be at least 90 days before they could reinstall anything.