Best Sewage Systems in Irvine CA

We are always satisfied with the work performed by Roto-Rooter when the need arises. They are always available for service in a timely manner.

Having a plumbing/water emergency is everyone's nightmare! EHS was quick to help! Corey from the first call had a plumber to my house within an hour. When it came to the dryout process I dealt with Jared. Jared, was extremely professional and undersood water damage and the after affects of the destruction it caused. Jared took the time to explain everything in detail and was very consciencious of the work to be done and the emotions involved as a homeowner. I would definitely recommend this company for your emergency home solution.

I had a tankless water heater installed by OC tankless, and I was impressed how knowledgeable they are compared to the other plumbers I talked to. They were very professional, I recommend OC tankless to all my family and friends.

I had my toilet clogged in the middle of the night and these guys showed up within an hour. I was satisfied.

I reached out to have someone let me know why our dishwasher was spewing water out of the air gap on top of my sink and to look at the valve in one of our bathrooms.

A technician showed up promptly for our 8 am appointment and was very professional. I explained and showed him what my concerns were. He then spent about 10 minutes looking at both and then told me the following:

I don't know that you need to replace the valve and flapper, but you can if you want. However, the 8 hose that goes between the garbage disposal and air gap was bent, clogged and needs to be replaced. I asked how much and was told $450.

Can you imagine my surprise that it would cost that much to replace a $10 part in my toilet and an 8 hose that is clogged under my sink? I asked him how much for each. He told me that the air gap would be $250 which made the valve $200. Needless to say I politely told him that I would not be using their services and thanked him for his time. He was super nice and it seemed as he was used to this kind of response.

After he left I took a look at the 8 hose he said was clogged and used a hanger to clean it out. It seems it was full of rice from our dinner two nights ago and 2 minutes later I reattached it to my garbage disposal and turned on my dishwasher and the issue was gone.

So here is my question and issue. If it clearly was clogged, why wouldn't you offer a $25-50 cleaning of the 8 hose rather than telling me $250 to REPLACE the air gap or 8 hose? That is pretty shady if you ask me. It also seems your pricing is about $100 per item higher than your competition.

I really was trying to support your business because your business address shows you are in the next development from my home and I assumed you were an honest, small family owned business. Clearly that is not the case and you are just opportunists.

Hopefully others don't fall for this routine...

the service was amazing,, Paul coming immediately to our home to fix the problem l dont have words to say thank you so much for your help, we really appreciate it

James was on time and very through with inspections and the process. He gave me various options and suggestions before starting the process and even lay out the complete pipeline situation on my house so I have a better understanding of why and how everything works. He even offered to clean the pipes and made sure everything worked the way it should.

The technician was very sensitive to my needs. He explained what needed to be done. I would recommend the technician to anyone who would want to use your company.