Best Pex Piping Systems in Irvine CA
I just want to say Ricardo Salazar was here for our plumbing problem from Repipe 1 and we are very please of his knowledge and service which he provided for us. Thank you
6 McLaren A, Irvine, CA 92618
Slavi and his team were so professional and responsive. Our old water heater needed to be replaced urgently. After reading many positive reviews, I contacted OC Repipes. They responded immediately and visited to assess the situation. We decided to upgrade to a tankless system and repipe the house at the same time. We got a couple other quotes as well, but the responsiveness, pricing and professionalism from Slavi made our decision easy. The work began promptly. The team was conscientious and carefully protected the house, furniture and floors with plastic sheeting. While it looked a little like a scene from Dexter, no dust or mess was left behind. Also all the wall patches were seamless. It's been a couple months so far and we have better water pressure, instant hot water and a lower gas bill. This is the best experience I've ever had with a contractor.
3333 Michelson Dr #300, Irvine, CA 92618
I found Pipeline several years ago when my parents rental property had a slab leak. Pipeline was great- very attentive and fixed the leak quickly.
The pipe held up great for 5 years but recently started leaking again. We called Pipeline to initiate the warranty they touted when they sold us their services but were told that the warranty no longer applied since we ended up selling the house to a family friend. We spoke with three different people and were told the same thing, It's in the fine print. While I can't argue the terms of their service, if it is fact written in the paperwork, it's evident that they're prefer not to do the right thing. A lifetime repair should not have failed after five years regardless of who owns the home. I respect their legal right to not stand by their services but would also like potential customers to know about our experience should you have a warranty claim for their lifetime product.
You may be better off taking your business elsewhere, I wish we had.
*edit* They called our friends back this week to reiterate that the repair was not covered under warranty but offered to come out and provide a quote to repair it again. Thanks but no thanks.
The pipe held up great for 5 years but recently started leaking again. We called Pipeline to initiate the warranty they touted when they sold us their services but were told that the warranty no longer applied since we ended up selling the house to a family friend. We spoke with three different people and were told the same thing, It's in the fine print. While I can't argue the terms of their service, if it is fact written in the paperwork, it's evident that they're prefer not to do the right thing. A lifetime repair should not have failed after five years regardless of who owns the home. I respect their legal right to not stand by their services but would also like potential customers to know about our experience should you have a warranty claim for their lifetime product.
You may be better off taking your business elsewhere, I wish we had.
*edit* They called our friends back this week to reiterate that the repair was not covered under warranty but offered to come out and provide a quote to repair it again. Thanks but no thanks.
2700 S Main St STE E, Santa Ana, CA 92707