Best Security System Installation in Indianapolis IN

Very professional and did everything they could to give us a great experience at the best possible price!!!! Thanks guys!

Two years ago, the first and, until now, only review I ever wrote was to give Efficient Systems a glowing five-star testimonial. Since then, the head manager, Rob, has left. With his departure most of the talent left as well. I found this all out on my last, and I do mean last, maintenance visit. As part of the service plan I paid for, they come out once a year to service my water heater and HVAC unit. Although several upsetting things happened on this routine visit (the water heater flush forced me to go get my water tested because they implied my water softer might have broken , and they actually installed an outside light upside down. Swear to God. Upside down!), I think the following example illustrates best what kind of company they are now.

The air conditioner was working as intended when the very affable technician came over to service it. When he was done, the air conditioner just wouldn't stop. It got down to 54° inside before I had to turn it off all together. Hey, accidents happen. I wasn't worried. When they came back out to fix it, I was charged over $1,000. The new manager explained that equipment breaks. He maintained vehemently that it was pure coincidence that everthing was fine before their visit and a freezing arctic afterwards.

Two years ago I wrote, I use Efficient Systems because I don't know anything about plumbing or electrical work. I do know about customer service, and theirs is outstanding. In addition to their reasonable pricing, you won't find a company that cares more about keeping their customers happy. Sadly, those days are gone.

Asked price too high with the works being done.