Best Electrical Safety Inspection in Indianapolis IN

Seth was very nice and checked all of our pipes, along with the toilet. He explained the services that are included in my membership and set up our next appointment before he left. Great company with super nice staff! :)

Let me start by saying the technicians have been very professional. That being said, at first Peterman came to fix a leak and quoted me a price for a maintenance plan, I informed the tech I had 2 HVAC units. He said no problem it was still residential. Upon arriving for AC maintenance they tech stated I didn't have the right plan for more than one unit. So, I upgraded. When the tech came for Heating maintenance, she cleaned both units and quoted me a price for duct cleaning. I thought it was hefty but I agreed and paid a non refundable deposit. Upon arriving today for duct cleaning, they asked why I was only doing 1 unit, I said I was quoted a price for the house and it wasn't per unit. Never did the tech say per unit, just getting the ducts cleaned. My house is only 2400 sq feet, it's not big, just has an addition. They wouldn't honor the quote I was given, still wanted me to sign stating they did some work (which they didn't) and I would pay. I wouldn't sign and they left. Seems the techs are not very informed of the policies and it's been an ongoing issue. They should have honored their quote since it was the techs misinformation.Eric was very professional and knowledgeable. Will definitely use again.