Best Bursting Drain in Indianapolis IN

LD Smith has always been prompt on service calls and gotten the job done right the first time. I would highly recommend them for all of your plumbing needs.

Great guys,quick inefficient.

I thoughts Mr. Plumber would right a wrong, but I was mistaken.We've used Mr. Plumber for years for general maintenance, and usually the techs are high quality, but recently had an old leaking 2nd story shower we asked them to take a look at. I told the plumber I suspected it was faulty grout issue but just wanted to make sure. Seemingly in a hurry, he was insistent it had to be the shower hardware behind the wall, which he could fix for $1200. I deferred to his expertise and all that money later, we had the same exact leak that same day. I was able to stop the leak days later simply with more caulk. He also quoted me on another repair and when his manager came out he said that repair couldn't even be done. I was told this was one of their more experienced plumbers. After sharing our dissatisfaction, they only quoted us more work at a discount or offered a $200 refund. We took the refund, but they could never provide any proof that the $1200 fix was necessary, no proof that there was any reason to believe that was the source of the leak. I had another plumber from another company out for a second opinion and he said 8/10 times the type of leak I had is a grout issue. So, my wife who was present for all of this, and I feel cheated out of $1000 and now there's holes in the ceiling and wall we're left to deal with as well.

FYI: No parts sales to general public.