Best Air Conditioning Units in Indianapolis IN

Andrew was very helpful explaining what is needed and why. Answer all my questions and took the time to write out instructions for connecting my phone to my thermostat. Truly appreciated his help and patience ??

We had a technician out to diagnose why our heater wasn't turning on. Although he did diagnose the problem correctly, he immediately jumped to recommending that we replace the whole system. Our HVAC system is only 8 years old. Turns out we could order the parts ourselves (even the ones that didn't need to be replaced, but just maybe should be considered in the near future) for just under $300 and was easily replaced without help. He quoted us $3700 for the whole system replaced and almost $900 to replace something that we replaced for under $200 alone. From the minute he sat down with us I could tell he was trying to sell us on replacing everything without any true cause. He also only showed my husband all of the information when we all sat down at the table when I was the one that made the call and who has the knowledge about the system. That was fairly offensive. I'm grateful I had the knowledge to know that this was completely unnecessary recommendations aimed to either replace our system or get us to sign up for a maintenance membership. Many other people might just assume he was being cautious and waste a lot of money. I called because of the great reviews of this company. I'm thoroughly surprised by our bad experience. Please think before you choose to replace a whole system just because it's getting up there in years. When most systems last 15-20 years, don't try to sell that at 8. Get a second opinion from someone who is willing to make the fix and who doesn't charge almost $600 for labor charges for something that took 15 minutes and 4 screws to fix.

The office staff is wonderful and they were extremely timely. He did diagnose the problem correctly. That is why I gave 3 stars and not 1.

Used coupon for $69 tune up for first time customers. Technician showed me inside of my furnace before cleaning. Stating there is mold in my blower which would have already spread it to my ducts. $69 tune up now has turned into a quoted $3500 repair bill. I was skeptical since I had only been in the home 11 months and the home inspection pictures appeared to be similar to how it looked now with no mention from the inspectors outside of a recommended cleaning.

I used a mold remediation company to take samples and test this biological growth. Tests returned negative for anything biological and appeared to be corrosion at best.

I would recommend staying away from this incompetent company and using literally anyone else. Summers attempted to take my $69 discounted tune up and pad the bill into a $3500 unnecessary repair. I WILL NEVER USE Summers FOR ANY SERVICE AGAIN!