Best Washing Machines in Houston TX

SCAMMERS!!! RUN! On Nov. 1st we had them come out to clean our pipe in our master bath. We have a branch growing into the pipe and they assured us it could be cleaned out. They used a water jet machine & poured acid down the toilet. We were able to use our tub/toilet until Dec. 15th. Then our tub started stopping up and water came up out of the bottom of our toilet. We have documents stating that they guarantee their work... we called to make an appointment & ended up rescheduling 2 times bc they couldn't show up during the window allotted. They came out today & the rep said they have to do a clean out that would cost us ANOTHER $1200. My husband said he didn't want that, we wanted it to be de-scaled. The rep left & said the owner would call. The owner, IDO COHEN called and said we need a clean out and we are wasting his time, do not call back and there is no warranty- although we were received an email saying there is a warranty on their work. He proceeded to tell my husband, don't call this number again I'm going to hang up and he did... Husband called back and he answered and said we weren't getting any money back from them, it's not my problem, don't call this number again and hung up. Horrible horrible customer service!!!! Do not use them- they will not fix your problems and are ridiculously unprofessional. I HAD TO GIVE 1 STAR TO LEAVE THE REVIEW, BUT LET ME CLEAR THEY ARE A ZERO STAR COMPANY.

Excellent service by our tech Jaime 441!! Arrived promptly and was very professional, identified the problem and fixed it!! Would definitely be a repeat customer of his. If you call Roto rooter request him by name and tech number, you won't be disappointed.

Incredibly difficult to get office manager or owner to return multiple phone calls or multiple emails in regards to an issue. Please return my call Janean or Gary.