Best Safe Repair in Houston TX

Worst company I’ve ever hired. I got their value plan with all around service and maintenance. Every time they visit, they leave issues behind. They break equipment and tell you that you’ll have to pay them for the repair. They over charge. You get very little benefit from their value plan or whatever the official title is.Example 1 - plumbingSaw the problem, said they couldn’t fix it, I suggested a solution and suddenly they figured out the solution. I received a heavy charge (with the discount and coupon) for them removing a plug from my garbage disposal.Example 2 - water heaterI asked them to do annual maintenance. The tech breaks it somehow and tells me that it’s broke and the water would no longer heat. I argued with him over the phone and suddenly it started working again. I called another tech to confirm if there was any issue. The tech from another company told me that it wasn’t an urgent issue and could wait a long time before being fixed. The alternative company also replaced the system months later for a fraction of the cost.Example 3 - ACSystem fan was having issues. Abacus told me that with my discount, I would pay 199 for them to diagnose (excluding trip charge). This does not include any repairs. I worked for a major HVAC manufacturer and know that this price is on the high end. No thanksConclusion: I ended my membership and will not be requesting any further services from them.Positive - nice customer service people

We have been building for 25 years and in four states. GT Plumbing is far and away the best plumber we have used. They are Herzog Homes' exclusive plumber as a result of their extraordinary professionalism, talent and fair pricing. The teams that come to our jobs are always professional, on time and the workmanship is always excellent. We would rate them higher if google permitted it. A+.

What a great team! I felt totally at ease with the work they did. Matt explained everything in detail and the staff did an outstanding job.

Arrived on time, quick, knowledgeable, though pricy service. They charge a modest $45 fee due to fuel cost increase. They sent Yanis (a Master plumber) to evaluate and replace a broken leaking plastic ball valve and replace and relocate an improperly located pressure reduction valve in one visit. Yanis showed considerable knowledge and spent time explaining the repair and best practices. Whole job cost $1080 and took about 2 hours. Did a great job cleaning up too. Of the 2 hrs, waited 30 minutes for someone to drop off parts.Edit: Price was actually on the high side after researching parts installed. Parts was about $200 so paid about $350-400/hr for labor but Yanis was knowledgeable.

Ray, was very knowledgeable and professional, he answer our concerns, we just decide to wait for the job.He is a great access to your company.

This company's fast, friendly service was amazing. Tony was great and very kind. He explained everything upfront to me about how he would fix the problem and all costs before he began.

I’ll preface this by saying, I was not actually able to get work completed by this company despite multiple attempts. Their workmanship may be excellent- I cannot rate them on that. My review is based on my experience trying to get a technician to my house and communicating with the company. I welcome a response if I have misrepresented anything.I contacted Turbo because I needed both a plumber and an electrician to install a new garbage disposal (current one is hard wired, new one requires an outlet). When I called I confirmed that they could do both at the same time. I then paid an up-front $89 service fee just to schedule (red flag, I know). Scheduled for the following Thursday (Jan 26) arrival between 10am and 1pm. They then asked for pictures of the work which I was happy to send and even agreed to have a technician call me to give me a rough verbal estimate. All fine. I stayed home from work on Thursday and when I had no calls and no one at my house after 1pm I called the office. They were apologetic, running behind, etc. In the process of rescheduling, they became concerned about the job and the garbage disposal I had to install - apparently they did not review the job description or the photos I sent. I appreciate the due diligence, but we were talking about this after I expected the job to be completed. They then asked me to text pictures and further information about the job which I did immediately to radio silence.I waited until the following Monday (Jan 30) and followed up - I actually was interested in simplifying the job, doing what they suggested, etc. I asked to give me a call. At 9am “Yes, I’m in a meeting, will call you after.” It’s 8:30pm and I haven’t heard anything. I called at 5pm to request my service fee be refunded which I understand takes a few days to process.In the back of my mind a tiny piece of me wonders if this is a scam? But it seems so elaborate for just $89. The no call/no show, promising to communicate and not, up front payment, etc. just feels fishy.Again, I welcome the company’s response if I have misrepresented what happened. I, unfortunately, cannot provide a review on their work. This was a frustrating process for me as I work full-time and have two small children and was just trying to get something fixed.

Hopefully he will be able to get our plumbing problems solved.