Best Water Repiping in Honolulu HI

Fast same day service and reasonable rates.

. Great job Installing my new dishwasher removing the old one AND hauling away Professional and super cool 🤙🏼Mahalo Maka and Steves plumbing.

THE GOOD: Great website. Great online and phone customer support. Very helpful technicians. Easy to understand estimate/price quote. Good call back and follow up. Good materials. Good workmanship. Job completed quickly. So, why am I not rating this a 5 star experience? THE BAD: I had to take away 2 stars for poor customer service after job completion. I reached out to 3 separate individuals at Allens' with a request for an invoice that more clearly itemized the parts and labor. I needed this information to get a rebate from Sears, where I got my old garbage disposal unit (it was still under warranty, but because they could not replace it, they were willing to refund me for a unit supplied by another company, although not for the labor of installing it). My email to the technician who installed my unit was ignored. The two guys in the Halawa office who I spoke to by phone, on two separate occasions, said they couldn't do anything because their manager was out, and they were unclear when he would be back. They both said they would pass on my request to their manager, but when I called back, no one seemed to have any recollection of my having called, before, so I think I was just blown off. Maybe the manager got the message; maybe he didn't. Not sure which is worse: thinking that the employees didn't care enough about my request to inform their manager, or thinking that their manager didn't care enough to call back. I gave up. Fortunately, the Sears representative I was working with was able to come up with a rebate offer, based on online pricing for the type of disposal unit I had installed, which satisfied us both. But as for my experience with Allens . . . Well, it makes me concerned about the kind of service I can expect if anything goes wrong with my garbage disposal unit, in the future. I'm sorry to have to say, but that's how a 5 star experience turns into a 3 star experience.