Karl Wilhelm

a year ago

They repaired my solar water system. The staff was very knowledgeable, efficient, and friendly. They were able to come up with a solution at the least possible expense.
I recommend Alan's whenever I can not only because of the service but the staff they employ the best at what they do

Patricia Keau

5 years ago

Allen's plumbing came w/in a day's notice, job done w/in 2 hours time. Very happy w/repairs and would recommend to family.

Lori Melton

11 months ago

Remodeling kitchen, adding dishwasher. Very knowledgeable and professional.

Kathleen Goto

a year ago

excellent service!!
Chris seemed very knowledgeable and in addition, he was neat and thorough---fixed some things that he thought would be good to fix now rather than later.

James McMann

a year ago

We were extremely pleased with the service from Josh of Allen’s plumbing. He fixed a recurring problem with our toilet for a very reasonable price. We had another plumber , Dan, fix it twice ( with a three week wait in between fixes ) and it didn’t hold.It was hard to get hold of Dan as he wasn’t returning calls. Josh came right after I called and fixed it. It did break again after a couple of days and the company scheduled him to come back that week. That time Josh figured out the unusual problem and it’s well working well ever since. It’s a nice company to deal with. They call if you service man is running a little late and the office keeps on top of things. I’ll always use them in the future.

Susan

a year ago

About a year ago, I had my old heater replaced by my usual plumber.

Thirteen months later, my renter would call with complaints that she had no hot water….that in the weeks prior, there was sputtering scalding hot water coming out of the faucets. And a host of other yikes related issues.

Old plumber was MIA. Like total telephone number change and all! ANNNND any warranty left on the heater was useless because he had purchased the unit and registered it under his name.

Looked up Allens Plumbing, the guys our office had been using for years. They actually answered at almost 6p…and I was seriously impressed. Kane, the operations manager was so helpful. Super friendly, too. He left notes for the dispatcher to call me in the morning to schedule the repair. (My usual plumber didn’t usually answer his phone and he wouldn’t call back for hours! And his scheduling girl was no better…and we’re talking regular work hours!) Andrea contacted me and quickly set me up with a day and time.

So that you’re not left wondering what the heck is going on the day of, Allens Plumbing has a great little system where they call you to let you know that the technician is on his way. When the tech Jonah got to my rental, he called me within minutes with bad news—the heater element burned and there was a hole in the tank from which water was leaking.

Had to make a quick decision to purchase a new unit…since hashing this out with the manufacturer over warranty that I had no idea if I would get to use…or trying to find the MIA plumber..were both daunting options that just may end up a waste of my time. Jonah was so kind and empathetic…he checked his availability for that afternoon AND GOT RIGHT ON IT!

Within three hours, the diagnostics, the hauling away, the purchase of a new heater, the install, and the test was all pau! Jonah patiently explained to me every step of the way, everything that was going on. He quickly sent me my receipt after explaining Allens Plumbing’s EXCELLENT AFTER SERVICE, where if something goes wrong with the whole set-up, they’d help me work the warranty part as well.

…and (*DRUM ROLL*)…their charges were $200 cheaper than the old plumber’s! Can you freaking believe this?

Thank you, Allens Plumbing, for your efficiency and service…AND to Jonah for his kindness and patience and his mad skillz as a tech! You guys rock! I don’t take people like Jonah for granted…to me, they are a dying breed! He is seriously an asset to the company!

And Allens is a serious asset to us folks on Oahu! Keep up the great job!

Donna Tomimatsu

a year ago

Katie Crump

a year ago

Great service, very professional!

Ronald Iwamoto

4 years ago

Friendly service . Got appointment fast. Good prices.

len tandal

5 years ago

Called Allens plumbing for a last minute hot water leak, they responded in a very timely manner. Jr showed up at our house and checked out the leak that was actually outside in our yard and informed me of that the leak was under ground. We waited for his supervisor Darren to show up and then they started to detect the leak. They said that they would have to come back tomorrow with some sophisticated equipment to find the leak i said okay. They showed up early the next day and found the leak and repaired it immediately. They performed the job in a very professional manner and cleaned up their mess. Highly recommend them for any job. Mahalo Guy’s 🤙

Nolle Ajimine

a month ago

Kawelo Mills

a year ago

Daniel Corpuz is very professional. He definitely deserves a promotion and is skilled in his craft. I’d recommend Daniel and Allens Plumbing to everybody.

Carmen Saito

2 years ago

Patrick Boynton

9 months ago

Justin A was my technician.
Knowledgeable, nice and efficient.
Maybe I got lucky but I was able to get a plumber to my apartment in about an hour after my 1st call.
$60 dispatch fee is waived if you agree to the price of the repair.
$205 to snake the kitchen sink.
Overall, Allen's saved the day.

bruce dunbar

a year ago

Stefano Maffini

5 years ago

Barbara Bayne

a year ago

Heather Hansen

4 years ago

Called on a Sunday and was surprised to have someone actually answer the phone. Didn't think it would be possible to get help that day, but they sent someone within a couple hours. Very professional and courteous!

Mark Kavalawski

a week ago

Wednesday the leaking shower fixture was at the point I decided it had to be repaired and so I called Allen’s Plumbing because of the good ratings on Yelp and explained what needed to be worked on and they said they would get someone out that day. The employee, Chris showed up late, around 3:30 in the afternoon, which considering he was coming from another job I felt it was acceptable. I showed Chris the work and after a few minutes he said he could not guarantee that he could finish the work that day. We agreed Chris would come back on Friday at 8 in the morning (I called Allen’s plumbing and asked for Chris). I was charged a fee since no work was performed which upset me because it was not explained to me beforehand and Allen’s knew the scope of the work yet still came late in the day. I paid the fee and Chris left.
Friday came and Chris showed up a little late, but he got the shower fixed, a sink fixture replacement completed and then fixed an outside faucet that leaked when you were turning on or off but not when in use or turned off.
I explained some additional work I wanted performed and contacted Allen’s Plumbing directly and asked for an estimate, still waiting for the estimate.

Quality of the work Excellent
Appearance of worker Neat uniform for Allen’s Plumbing
Knowledge of plumbing Very knowledgeable
Cleanup of work area Chris cleaned up the work area before
he left.
Would I use Allen’s again Yes, however I would make sure of any
and all possible cost beforehand.
Fair price The cost was high but not much
different from others I checked with,
plumbers are expensive on Oahu.

Pearl City Foundation

4 months ago

Donald Johnson

a year ago

Daniel Corpuz and partner is the 💣
Smart , courteous , hard working,
Not to mention, look so professional. Wish had more like him around, Oh yeah

Judy Kennedy

6 years ago

Excellent! You stayed with the problem and finally solved it, unlike other plumbers that I had in.

Paulina Akery

a year ago

Did a great job!

olga pinero

5 years ago

Lynn Gibson

3 months ago

Called Allen’s Plumbing best decision
we made! Very helpful had an immediate response. Chris F. was sent out took time to locate the problem. Broken Water heater😩 Did estimate came back out when I called very reasonable he was great! Quality Service all around! Mahalo Nui!!!

Lynda Jaques

a year ago

Repair person Chris did a great job. He finished quickly and was happy to be introduced to my birds! 😊

Zack Fike

a month ago

Called for a residential plumbing problem and the service was great. On time and professional. Called for an irrigation problem ( backflow preventer) and they rescheduled once and then did not call or show up at all. So for traditional plumbing needs I recommend, anything else..not so much.

Gerard Harney

6 years ago

Arrived on time and within 24 hours of call. Plumber did a fine job and helped us with our plumbing problem. Will defineatly use again.

Carey Smith

a year ago

Excellent service!!!!!! Will definitely call Allen’s plumbing again!

Cela Mercado

6 months ago

Very professional, quick response and helpful

Valene Garrison

5 years ago

Super company for plumbing needs~ We had a very old faucet that was virtually frozen in place and Allens Plumbing came right away and removed it and replaced it with a new faucet. They were very quick to accommodate us and did an excellent job. We are extremely happy and will be using this company again soon.

Becky Clark

4 months ago

Allen's plumbing has been wonderful, I've had them come twice for emergencies and they have thankfully been able to come out same-day and fixed the issues, which is somewhat rare in Maui. The pricing was fair and they are always professional.

Mary James

2 years ago

Corrected all issues regarding my gas stove/tanks, installed a sink aerator and capped off a icemaker line on my refrig in order to close an old open permit with the county. Jeramiah was the technician who serviced me and he was excellent! Knowledgeable, efficient, considerate and most pleasant demeanor. I recall him from a previous service call years ago and remembered he stood out back then and apparently still does. Good job!

Doreen R. McKernan

4 years ago

The tech' s were great, and very informative. I pleasure to work with.

CC Stallion

a year ago

All good except the charges were excessive. Almost half of my Social Security check to install a garbage disposal. I feel violated.

JAMES Nakasone

a month ago

Justin Alcos did a good job. He was friendly and courteous. I will call on Allen's Plumbing next time I need plumbing work done. The second job I had was to replace the toilet flush valve and the wall shutoff valve. The technician did excellent work but the cost was just too high. I asked for explanation from the office but I did not get a reply. I will not use Allens anymore.

James Matsuoka

10 months ago

Kendra Lyons

a year ago

JP did an awesome job in and out!!! Clogged shower drain he made quick work of it and he didnt mind walking through our renovation mess. He was friendly, professional offered his knowledge on bathroom issues that may be cause for concern in the future and some advice to what we can do next since we are renovating. The company got us scheduled for the next day. Price was fair for work done. I recommend JP and the company!

Cindy Eastman

2 years ago

Great service quick. Very helpful and trustworthy.

Gaye Chan

7 months ago

professional. polite. helpful. daniel is an all around good guy.

Gerald Kimura

3 months ago

Excellent service.

james anderson

a year ago

Kailani Timmons

3 years ago

Anthony Persinger

a year ago

Great service! On time, reasonable priced, and super quick from calling to repair. Chris the technician did great work on a water heater and shower cartridge replacement.

gina stamp

3 years ago

This review is a long time coming. We had to call Allen’s three times during quarantine due to being in an old building with bad pipes. The level of professionalism was outstanding and the gentlemen that came to take care of us (Jonah and JP, I believe) were knowledgeable, personable and always on time. They explained to us what they were doing and the quote we got initially was accurate all three times. They will be the only plumbing company I will be calling from here on out. Thanks for the great service Allen’s!!!

Magical Pancake

4 months ago

The technician was able to get it issue resolved on short notice. It cost $544 to replace this cold water valve under our sink. There wasn't a clear way to isolate the water supply despite turning it off, line was still energized. We leaned on their abilities to resolve issue and provide a 1 yr warranty for the work. Would recommend!! Andrea the dispatcher was kind and considerate and Daniel was professional through and through!

Mike Woodburne

2 years ago

Mid-morning on a Saturday we noticed that our connection to the county water line was leaking rapidly and we called Allens and spoke to their call dispatch line who took our details and let us know someone would be in touch shortly. I assumed that being a weekend it would be an hour or two, but sure enough in less than 15 minutes Allens was calling me back to schedule an appointment.

Come appointment time they quickly identified the details of the problem and explained it to me and let me know what would be involved. We planned the next steps and I was left confident in the decision we made.

The day before the follow-up appointment (Allens needed to coordinate the shutoff with the county for the fix) I had not heard from anyone so I called in to confirm the appointment. There had unfortunately been a mix-up and the follow-up had not been properly scheduled. Allens let me know that they would get in touch with the necessary people and get back to me ASAP. Thirty minutes later I got a call back and they let me know that everything will be fine and our appointment would remain as scheduled.

Sure enough, the next day Brandon (who handled the original call) showed up as expected, did a bit of prep before the county came, and the job was done before I had even noticed it had started. Before he left Brendan recapped the job for me, explained the details of the warranty on the work, and answered the questions I had.

Everything said and done, I couldn't have asked for anything to have gone smoother. While I hope to not have to do it much more in the future, if I have any plumbing work done I am absolutely going to call Allens Plumbing.

Melissa Haduca (mebert)

3 years ago

They are my go to for my rental and residential plumbing needs! Awesome service everytime!

Deane Gonzalez

a year ago

The two men who came to the house were great, they know their plumbing - got the drains flowing again -- I would use Allen's plumbing again a heart beat - they are my go-to-guy's for any future plumbing problems. Good reliable work all around - Deane Gonzalez Hawaii Kai

Erika Rain

a year ago

I have used Allen's Plumbing for many years on many projects, 7 of my own units as well as when I managed 52 units professionally. All their technicians are extremely competent and a pleasure to have on property. Dispatch and the office staff are top notch. I recommend them wholeheartedly! 12 Stars, without question.

He Liping

a year ago

Apryle Fujisaki

a year ago

Mark Coberly

a year ago

Jonah was prompt, professional, friendly, and took time to explain details with me of what needed to be done and cost. I believe the cost was very reasonable for the work that was done. Highly recommend Allens Plumbing!

Tanya Gonzales

6 years ago

Janice G

2 years ago

JP was seriously the best service technician we could have ever asked for! I highly recommend this gentleman because his professionalism, expertise and patience are unmatched. Despite the series of obstacles that were unforeseen, he managed to make the process as painless as possible all while being efficient of everyone’s time. Allen’s plumbing is blessed to have such a great technician and he is very deserving of recognition for how he went about everything! If you ever use this service ask for JP!

Rolando Hara

5 years ago

I do not remember his name, but the plumbing person was very nice and professional. He explained what he was doing and answered my questions. The price was steep, but they did respond to my emergency almost immediately, and they did resolve my problem. Yes, I would recommend Allens Plumbing. Also, the receptionist who took my call was also very nice and professional.

marvin mau

4 years ago

Just got service from Allen’s Plumbing again.

Master bedroom bathroom sink started to drain slowly on 12/5, used drano hoping to alleviate the issue. On 12/6 drain was plugged, tried in vain to use a plunger to unplug.

Nite of 12/6 Building Manager attempted to contact plumbers to no avail. Asked Manager if he called Allen’s as he originally recommended Allen’s to me, requested Bennett Peters who originally serviced my condo 6/2017. Building Manager replied no but then called Allen’s and we got an 8 am appointment for 12/7 and Bennett Peters would handle the call again!

Bennett showed up on time, completed my service, answered any questions I had. Only thing is he left my condo to pick up required equipment necessary to complete job from another service tech. Only time wasted involved as total charge was reasonable to me.

Great Job Bennett Peters👍👌👏

Bennett Peters and Allen’s Plumbing are my go to plumbers!!!

Chris White

a year ago

Kenton Barber

3 years ago

Exceptionally professional, prepared and timely. They did what they said they would do and they did it the same day that I called. Their personnel were conversant, knowledgeable and explained what they were doing and why. Very well done.

Pat Nelson

6 years ago

Awesome visit. He called upon arrival, no problem for him to park in a specific area, very friendly, knowledgable, accommodating. Showed me how eroded the rod was he replaced, checked the condition of my panels on the roof, made sure ok to drain where he did, would of worn booties in the house but I said no need. You have an awesome employee, hang on to him! His name was J.D.

Gary Mariegard

5 years ago

Allen's was great. They called and let me know when they were coming and showed up promptly and fixed the problem

Leslie Ward

a year ago

I have used Allen’s Plumbing a few times and I have always been pleased with the professionalism and the quality of their work. This latest service call was no exception. The technician, JeanPaul was on time, courteous, knowledgeable and personable.
He quickly cleared the drain and repaired and reassembled the under sink plumbing.
The clean up was thorough as well. Great plumber and the dispatchers and call handlers were courteous and efficient too.

Josh

4 years ago

I called Allen’s Plumbing for my rental unit because of the reviews and I wasn’t disappointed. The tenant told me that the sink was leaking underneath, and I’m in Utah so I can only go by what I’m told. The experience started with the call, with a super friendly girl who took all my info and my tenants info and set up the appointment. She was awesome! I wish I wrote down names, but the appointment was set for the next day, even though they had someone available right away. When the appointment happened, I got a call from the plumber who let me know the problem and the fix and also some recommendations for preventative maintenance. He asked me if what I wanted to do and I let him know I had to do just what was necessary because Christmas money is tight. He was really nice and professional. He quoted me at $294+tax which I felt was a reasonable price for the work. About an hour later I got the invoice and receipt by email and they discounted the service, giving me a final bill of $260! Thank you, Allen’s Plumbing. I appreciate you for that and Merry Christmas!

Reyetta “Rey” Ofilas

3 years ago

Excellent service will continue to use Allen's. Jonah was very professional, courteous and knowledgeable.

Patrick Neal

4 months ago

Every person I talked to was friendly, honest attentive. I called late on a Friday afternoon with a clogged drain in my kitchen and bathroom sinks. The pricing was fair upfront, saying they couldn’t come out until Sunday morning early. It was an inconvenience but it wasn’t an emergency so I appreciate the honesty upfront and I was willing to wait and glad I did. Technician JP was great. Reasonably priced and right on time. A+

Jeff McCammack

a year ago

Preston is the best, polite, efficient and a hard worker.

Mary Kamiya

6 years ago

Appreciated the professionalism provided by Kainani. She was able to solve the problem promptly and clearly explained what she was doing. I will call Allen's Plumbing again if the need arises. Thank you!

Ioannis Karakalpakis

2 years ago

kelly yamamoto

4 years ago

They showed up the time they promised, service was done quickly and employee was very nice.

Kristine Tillman

a year ago

Very happy with your company. Very good value for your money. And it was done right the first time. A happy customer

Dora Matsumura

4 years ago

Lester Higa

8 months ago

Replaced ball valve and changed pressure regulator on the main line.

ilovedeals

a month ago

Jonah was so knowledgeable and friendly and efficient! Pleasant young man to work with!

Mary Ann Shirley-Gray

a year ago

B Miller

a year ago

Allen’s is always available quickly, as needed for a vacation rental! Techs are on time, professional and will explain repair and give estimate before work is gone.

Don Mitsumura

a year ago

I have used Allans Drains Plumbing for the passed 10 years. They have always responded immediately ready to address and solve any situation that was happening at the time. They are very professional and equipped to solve any plumbing issue you may have at that moment. Just recently I had a water leak in my home that needed to be investigated because it was In the wall. Brandon arrived and did an extensive search calmly illuminating each possible cause and found the water heater to be the problem.needless to say work started and a in no time my 20 year old water heater system with solar panels were replaced and operating perfectly. This repair was no easy fix by any means. The existing water tank needed to be cut in pieces to be removed. I could go on and on but the people that works for Allan’s plumbing are great. I will always refer to them for any plumbing work. Mahalo

Rae Matsuo

4 years ago

Myra Naito

3 years ago

Came in and fixed the problem the first time. Something Steve's Plumbing couldn't seem to manage without wanting to tack on other supposed problems.

Dana Henderson

4 years ago

This was my second call to Allen's Plumbing. The first was to unclog the shower and bathroom sink upstairs. The second was to unclog the bathroom sink downstairs. Both visits from the plumbers were friendly, professional and quick. All my questions were answered. I will highly recommend Allen's Plumbing!

Daniel Go

a year ago

Craig Miyasato

a year ago

Debbie Naranjo

3 years ago

di rodin

9 months ago

Best service ever!

Rommel Nulud

2 years ago

Hoa Caluya

a year ago

Great turn around town, very reasonable prices for parts and labor. Friendly and courteous staff.

Sidney Ahhee

4 years ago

The plumber that came (aka JR) new his trade and conducted the work very well and did the work in a timely manner. The only thing that I wish he had with him was an inspection camera and/or the inspection tool that detects moisture to assist with locating leaks, instead of cutting holes in the walls. Other than that, the work was done very well. Thanks again JR.

J Rather Not Say

3 years ago

Great experience and I will be sure to contact Allens again should I have other plumbing needs. Maholo

Jim Scholler

Larson Ng

a year ago

Technicians were punctual, kind, and courteous. They were very responsive to the Covid preventions protocols of our family. They listened attentively to our plumbing needs and were ready to discuss the various options available. Both jobs and associated costs were clearly identified upfront. Services rendered was superb and expedient. Upon completion, onsite payment was quick and easy.

michael chu

2 years ago

P Kalua

2 years ago

Chris arrived and made his thorough assessment of the current water heater installed by another company for my 76-year Family Member and he was surprised to find out that it was a little over 1-years old. The water heater was not the correct model for a household, it was not working for awhile, the bottom of the heater was already rusted, and the plumbing hook-up was a mess. Chris shook his head and was sincerely disappointed that a company would do that type of work, but he recommended a couple of great options and I chose to replace the water heater. He left and was back in about 40-minutes with a new heater, installed it methodically (as I watched and conversed with him). Chris double-checked components, lines, padded parts, and ensured water was heated. He was an exceptional Professional who performed his work with technical awe and Aloha. Much Mahalo Allen's Plumbing for sending him to us.

Janet Watts

3 years ago

I recently had a plumbing problem and I called Allens Plumbing on Oahu. I highly recommend Allens. The professional who came to our house was able to diagnose and fix my kitchen sink problem. The gentleman's name is Bennett Peters. Thank you to Allens :Plumbing and Bennett.

Linda Rinella

3 years ago

Prompt and professional. This project needed a flexible solution and Allens did that for us without hesitation. Mahalo

Douglas Hiu IV

2 years ago

Anthony Consillio

a year ago

Terence Thomas

11 months ago

Jacob from Allens plumbing did an excellent job of installing a new outside faucet at my home in Wailuku and would recommend this company for your plumbing needs.

Mario Walker

a year ago

Rischon Williams

5 months ago

The service was good..he was fast and he was friendly he was in-and-out within 25 minutes. I'll use them again

Stuart Doi

3 years ago

Jacob Byrd

3 years ago

Classic bait and switch company. After calling around checking prices to unclog a kitchen sink, Allen’s had the lowest starting rate. When the tech got into my home opened the cabinet doors tapped on the pipe and gives me a new price almost 3 times the amount quoted.
I felt very taken advantage of, the company clearly knew they could advertise a low starting at rate to hook the customer in and switch the price right away when walking into your home. After calling to voice my concern to the associate (Ace was the name I believe) that quoted me the initial cost I was hung up on! Very bad business model and will not recommend.

Shelby Hughes

a month ago

Wonderful experience!

K Sport

7 months ago

Christopher and Ocean were awesome! Unfortunately, had an issue after installation. Christopher returned to troubleshoot problem the next day. He was very concerned and stayed and worked with electrician to resolve the issue. Great teamwork!

Lourdes Hall

a year ago

Allen’s Plumbing was top notch all the way! From the first phone call to the timely scheduled visit, the young man named Justin took good care of our issue. IMMEDIATELY. No up-selling, no nonsense! I highly recommend this service. It is rare to find such a professional operation that is reasonably priced too! (I accidentally reviewed them on Maui google. Oops)

Shirlynne Dredla

5 years ago

Excellant service! Called to schedule for emergency leak under our home. Gal who answered was very professional and very efficient. She immediately contacted technicians who arrived in 30 minutes. They explained the problem, made a remarkable temporary fix and told us what further needed to be done. All is well in this household's plumbling, thanks to Allen's Plumbling crew. May I add, service price was well within our expectations.

alfredo sucaldito

a year ago

Randolph Hack

2 weeks ago

JP came from Kailua today. He was familiar with the situation. He unblocked the drain and got the garbage disposal working again. He provided education on the type of pipe joint beneath the sink. He honored the mailer for a discount. I thought the disposal had finally broken, but that was not the case.

jp s

a year ago

Fast, fair, and friendly service given by plumber who got sent to clear out some build up in our drainpipes running underneath our home that was backing up or drainage system. Keep it up Mr. Justin Alcos, you are the best. Mahalo!

John Kahoohanohano

a year ago

Very professional and trustworthy, they are my plumbers for life! Thanks Allen's Plumbing.

Jordan Hansen

4 years ago

Always great, came quickly and executed the job perfectly. Price is very reasonable. Only guys I call!

Rose Cruz Churma

4 years ago

Allens' plumbers were able to do work quickly and efficiently that its competitor says will require us to tear down the walls to complete. They were also able to attach hand held devices for each toilet--that its competitor says can't be done because there were not enough parts to install. Allens plumbers came on time and completed the work as projected. I had a sticker-shock--but was worth it.

Summer Richardson

10 months ago

Amazing service!! Competitor told us we had a broken sewage line, but in no time they found a clog and issue was resolved. They also showed us the video of the pipes and there were no cracks or breaks!! Very grateful!!

LIA RICARDO

8 years ago

Amazing work they do at Sunset Terrace!!!!

Chikako Nagayasu

2 years ago

Hoku Honolulu

6 years ago

Bennett was very knowledgeable and easy to talk to and understand.

Other companies were telling me 20000 to replace a pipe. He sent a camera in and said nothing's wrong. He unclogged our toilet, reset it (because it was rocking) and was done.

Thank you very much!

Megan Ward

6 years ago

Plumber was not knowledgeable about water pipes that comes down through the wall via the attic. Made a mess that he did not clean up, Stated would need to come back multiple times to diagnose the leak. Called at 9am but plumber arrived after 6pm for emergency call. Another company quickly found the source of the leak. Do not recommend.

Catherine Low

3 months ago

They came out the same day and worked efficiently to get the job done.

Gabrielle Kari

2 years ago

Joseph Melvin

3 months ago

The techs were very professional and courteous. There technical knowledge was better than the best. They were able to give me the best deal for the money. I would be happy to have them return for all my plumbing needs

Ahlim Kim

a month ago

Kind and reasonable price. Thanks!

Wayne McKinnon

2 years ago

Professional install with emphasis on details, went the extra mile to ensure piping connections were plumb and square! I was very satisfied with the technician’s quality of work.

Cyn J

6 months ago

Helpful and informative. Thank you.

Ray Cibulskis

2 years ago

Danielle Lum

a year ago

The plumber, Daniel was friendly, knowledgeable, and accomplished the work that I had requested.

Erika Newell

a year ago

100% would recommend Allen’s plumbing. Best service we’ve had during an emergency, and we’ve had a couple emergency plumbing situations. From the dispatcher to the service tech, they were friendly, informative and beyond helpful during a stressful situation. Their prices beat anyone else we’ve used and if you want to go with a great company and great prices choose them!
We already have booked a shower installation based on their amazing service.

Walt Atkins

2 years ago

Claire Gibo

3 years ago

Isaiah was very professional. It was late and one the weekend but he was very pleasant and easy to work with. No attitude except one of service. Thanks, Steve, for the top notch plumbers.

Lynda Asato

3 years ago

The plumber, Jonah, just ran the water and it flowed through the wall into the tile. I spotted the water and called our building maintenance. They came to check and we decided that the building staff would locate and fix the water pipes since it was their responsibility. Jonah packed up and left. I was still charged for the hour he was there. I am grateful that he came, but feel sorry that I did not call our building maintenance first to diagnose the problem. Could have saved myself $100.

Alexandra Avery

4 months ago

When Ethan and Jonah showed up they were friendly and professional. The whole job was completed in 15 minutes. Thankyou Allens Plumbing for the great service!

Tom Giuli

a year ago

Leilani Hill

3 months ago

They were able to figure out why my tub was draining, they explained the process as they were doing it, and they even cleaned the tub. Respectful young men. Thank you so much.

Braden Hamai

3 months ago

Worst company ever. Called them at 8:45am to schedule an appointment. At 10am, I get a call back saying someone will be there after 12pm. None calls or shows up. At 345pm I call them back to see when they will be coming. Now they have the nerve to say they can send someone on an emergency call and charge more- what a bunch of scam artists. Take your business elsewhere so they wont waste your whole day. If i could give less then 1 star i would have.

ROCKNE GALDEIRA

2 years ago

The service person that came and did this job was awesome
Need more people like him

Dennis Jasinski

3 years ago

I looked into Allens Plumbing after seeing a commercial on Channel 4 Island News. My concerns about the type of hot water system I wanted were addressed by phone and I was quickly provided with a price quote including numerous options. Installation was scheduled for the very next day, and the installer worked professionally and expertly at my residence. Followup was great. Very pleased with Allens Plumbing.

Big D

2 years ago

The phone was answered promptly. The lady that took the call was polite. The guy that installed my toilet was professional fast straight forward and did clean work. The price was on par with other providers (they all charge too much). But based on the clean courteous prompt and friendly service I'm sure I'll use them again.

Carol K

a year ago

From Customer service to plumberJustin Alcos who did the repair Excellent service and have recommended them to family and friends!!!🤗

Bill Erler

4 years ago

Well Done. Fast delivery.

Kay Hedani

3 years ago

Always competent, professional and friendly!!!

Joseph Talon

a year ago

Kent Nishijima

3 years ago

Quick service and professional results. Very expensive 679.00 to unclog septic line....ouch!

Stephanie Kekaula

5 months ago

I had used Allen's plumbing in past and was impressed with their work and customer friendly service so I contacted them again when water was slow to drain in the master bath. Within an hour of my initial call for service Justin A showed up. Upon entering the house my 4 year old granddaughter exclaimed I saw you on the TV! Great marketing presence and again great service. Justin was very professional and resolved the drain issue in no time. Thank you so much!

Cliff Kitashima

4 years ago

Excellent response, came out right away and repaired leak. Good communication and billing system. Seemed a little expensive for an hour and half work. Would use them again.

Saichi from Tiktok

a year ago

Lindsay Kalaway

11 months ago

Alden Kunimitsu

a year ago

Daniel C. and Justin was able to clear our backed up sewer lines. They were very knowledgeable and explained in detailed the entire process as well as preventive maintenance. Scheduling and communication was very professional.

Yale Alama

3 months ago

The technician was professional and courteous. He was experienced in the current techniques required for the job. He also made recommendations to complete the repairs

Lisa Gibson

4 years ago

Allen's plumbing were hired to do regular maintenance on our Rinnai On-Demand gas water heater. The seemed very knowledgeable and professional. I would hire them again.

Pedro Rodriguez

a year ago

Andrea Ramos-Pacanza

a year ago

Lisa Sedlic

10 months ago

Great service! Open 7 days a week so getting someone out on a Sunday was considered regular business hours and didn’t cost an arm and a leg! Prompt and professional and resolved the issue. Thank you!

B Rob

a year ago

Kathleen Sarmiento

a year ago

Timothy Griffin

5 years ago

Plumbing for repair to rusted pipe under master bath sink cost $292.15 for new pipe and fasteners. I had originally intended to have two other plumbing jobs done but after the shock of $292.15, I decided the other two repairs could be sent to other plumbing companies!!!!!!!
I will NEVER use Allens Plumbing ever again!!!!!

Grace Balderas

a year ago

This was the most amazing experience we had in regards to plumbing service. Everyone was professional and pleasant … from the initial call, dispatch and repair. Justin explained exactly what needed to be done and quoted us a very reasonable price. He also made recommendations on other things we want to have fixed. Very good first impression for us. We’ll definitely recommend Allen’s Plumbing to family/friends and will call them again for all our plumbing needs. Mahalo!

Steve Dickmeyer

4 months ago

My next door neighbor had used them a few times, and she recommended them to us. She said that they were reliable, professional and honorable. We used them and I have to agree with her

Noone Nobody

a month ago

I had an angle valve on hot water supply line changed on my kitchen faucet. JP was pleasant and efficient and it took him less than 10 minutes to change it. It took longer to write up the bill than to change the valve. I was shocked when l was charged $280.76. If that's what Allens Plumbing is charging for a simple job imagine if l had an emergency.

Tina Smith

3 years ago

We were very pleased Keoki was able to come the same day we called, to replace our hot water tank. From start to finish, our experience with Allen's Plumbing was excellent - receptionist was professional and communicative and Keoki did a great job. Mahalo!

Ryan Kuranishi

2 years ago

We purchased a home in Waipio and had to call Allen's Plumbing four times in a 3 month span. Even on Sundays and evenings, I was always able to talk to someone and get something scheduled. Initially, we thought it was just a clogged drain but upon running a camera, we learned that it was a much larger issue. I scheduled the work and the guys showed up, dug up my ground, and fixed my cracked pipe and installed a new one with the correct slope. Of the three technicians that I worked with, they were all very professional and went out of their way to make sure they cleaned up after they were done and explained in great detail the issue I was having. I am happy to have worked with them and they will always be the first plumbers that I call when we have future issues.

Kendra Tanacea

4 years ago

Allens Plumbing is fast, efficient and above all, honest. Highly recommend.

MJ Shiroma

10 months ago

My call after 4pm one day was answered quickly and an appt was scheduled for the next day. The tech, Justin A, was great - so professional and explained everything he was doing. The leak was fixed quickly - we are very happy and will definitely be using Allen’s again!!

Tara Miller

2 years ago

UPDATE:
Called Allen’s to install back flow converter outdoors. Young guy who came out kept talking and talking about job. So clear he didn’t know what he was talking about. Said he’d give me an estimate in a day or two. Never heard from him again. Called, left messages, nothing. Took weeks to hear they weren’t going to do do the job. Work sat undone when I could have called another plumber. Won’t be using them anymore.

I have called Allen's Plumbing several times. Their response is always immediate, professional, and work is excellent.
I will continue to use Allen's Plumbing for all my plumbing needs and highly recommend the company.

Miles Honda

3 years ago

linda reis

2 years ago

The tech Justin was so awesome and informative on what he was going to do. The phone staff was sooooo awesome as well and kept in touch with me on scheduling and when I had to call them, they remembered me, which is not what you expect because of the number of calls they get a day . I highly recommend Allens Plumbing as a go to plumber.

Peter Nicholson

4 years ago

Beth Daigle-King

2 years ago

I've used them prior however this time the guy wasn't even a licensed plumber. He used his drill to rid the tree roots that clogged the pipe, he asked if he should use a camera but it would be $100 more. I don't know! I'm not the professional so I asked, “Do you think you hit a root? could you feel you drilled it?” He said yes. So I said well we are good then. The very next day toilet is plugged. He returns and charges me another $300. This time he uses the camera and discovers another root just past the one he drilled yesterday. But instead of charging me 100 bucks more I'm charged $100 to remove toilet, $100 for his ‘ expertise ‘ and another $100 for the camera!!! That practice is like calling a carpenter and he says the customers which tool should he use to build. I don't know! But then I'm responsible if he doesn't use the proper tools! I hired a professional to fix a root issue, if he needs to see then use your tools to do it right the first time. It's crazy I paid double $600!!! For a nonlicensed guy to do the job wrong! No response when I emailed Allens on Maui. Zip. Nothing this is NOT PONO!

Joy Oshiro

a year ago

First experience using Allen's and will use again and recommend to others. Drain Tech Justin very friendly, knowledgeable and informative on other services available.
Good job Justin. Mahalo.

Norma Matro

7 months ago

I had Justin inspect our clogged main pipe as a second opinion after a plumber from another company did the initial inspection the night before. The findings and recommendations were so different, even though they used similar equipment….snake with an attached camera. The first company charged a considerable fee just for coming out to check….. Allen’s Plumbing fee was quite reasonable and affordable. After Justin showed me the inside of our main pipe via the camera, he took time to explain exactly what the next steps will be. Using a detector and his “magic” copper tubes, he walked and found the pipe that connects to the city’s system. I find Justin knowledgeable, friendly, but still professional in his approach. Being a senior, I appreciate his patience in explaining the work that’s needed to resolve our plumbing problem.

John Lym

3 years ago

As always Allen’s people are knowledgeable and professional. Great job and great communications

Lydia Miyashiro

a year ago

Justin Alcos & Daniel Corpuz came to unclog my kitchen sink. I was TRULY Impressed w/ there kindness, professionalism & knowledge. They presented me w/ a step by step & viewing of what they were going to do. And when the job was completed, the inside of my pipes were super clean. I even learned a lot from Justin & Daniel on plumbing. These 2 professionals were an absolute gem. I will ask for Justin or Daniel for future plumbing tasks. They were a BLESSING to me!
Aunty 😊

Val Lincoln

8 months ago

Top Notch Service, Tech was on point with troubleshooting the system.

Eleanor Chung

5 years ago

JP Yasuna did a fantastic job today. We are very satisfied with his services plus done with a great personality.

Jonell Elder

3 years ago

On time, great technician, got the job done and pleasant personality.
Much Mahalos

Burton White

3 years ago

After going through ten days of standing water in my kitchen sinks and three other plumbing “professionals“ (receiving casual, flippant estimates of $400 - $500 with little/no inspection) I was lamenting my dilemma with a friend on the phone when I saw Allen’s Plumbing commercial on the TV. Seeing this as an omen, I made the call and was greeted.by a friendly, helpful scheduler and scheduled an appointment for the following Tuesday from 4-8. On Tuesday evening I received a call a little after 4 telling me that the plumber may be late due to a rough call that was taking longer than anticipated. At 8:18 I received a call letting me know that the plumber was not able to make it but would I be available the next morning between 8-10. I said yes (but okay, this cost them a star for this review, I would have rated 5 stars). At 8:11 a very pleasant, respectful young man showed up, took off his shoes on entering, and went to my kitchen. He opened up under my sink and thanked me for clearing the area so he could work. After looking for a couple minutes, he said he thought the estimate would be $175-$185. I mentioned I had a coupon from their website for $99, he asked to see it, and when shown he said “sure, good for you!” He worked for about 40 minutes and then tested his work. Everything worked out great, the payment was quick and easy and before he left I had a copy of both the estimate and my receipt in my email. My only regret was that I forgot to give the plumber the tip I had for him in my pocket. Great work, satisfied customer!

Mike Wallace

2 years ago

Professional, Quick, courteous, and affordable. Everything they should be! Thank you Allen's Plumbing.

terri peverly

3 months ago

Hokulani Holt

a year ago

Jeff Sloan

2 months ago

Excellent and professional installation of solar water heater. Very pleased with the work provided by Brandon, Sam, and Emmit to make the installation successful.

Lani Stout

10 months ago

It was good and repaired.

Rich B

4 months ago

Kitchen sink plumbing was a wreck and garbage disposal was leaking, drain line was clogged and backing up into sink.
They were on time, very friendly and professional, cleared the drain, installed a new garbage disposal and rebuilt the plumbing system. It looks so amazing!!!
Thank You Allen’s Plumbing

Al Fernandez

5 years ago

The only plumbing company I will ever use.

Paul Oliver

10 months ago

JP went above and beyond to clear our clogg

Tom Lombardo

3 years ago

Very friendly and personable guys... and they put plastic covers over their shoes before entering the house. Gave us lots of info and options re: our plumbing issues. And the bill was less than what we expected. Will definitely call Allen's again!

Joseph Stern

5 years ago

Rick Sperling

a year ago

Michael Saito

a year ago

Daniel arrived promptly at the appointment time & was very personable. I showed him where the clog drain was & he went right to work unfortunately the drain my wife & I thought was stuck was actually blocked. He was trying for awhile to send the snake down & eventually told me that he thought it was block off. He sucked out the water & what he assumed was correct. After all his hard work he waived the fees cause we were returning customers! We will definitely use Allen’s Plumbing for all of our plumbing needs & would recommend them to everyone that needs any kind of plumbing work done.
Much Mahalo to Daniel & Allen’s plumbing!
Bradah Daniel MAHALO!!!

Elizabeth

2 years ago

Brandon did an excellent job with our solar heater. Diagnosing the problem and fixing it easily..

Spike Yamamoto

2 years ago

I'm happy with their work. Preston and the others really saved the day! Now we have hot water and excellent water pressure. They even tightened my garden hoses for me!

Paul Anderson

6 years ago

They were efficient and thorough. Making am appointment was easy, they showed up on time, worked efficiently and gave me all the information I needed about the different repair options

Dorothy Haynes

a year ago

Cara Chen

a year ago

JP was great! Fixed the sink drain quickly and was very friendly.

Kathy Spano

3 years ago

Jacob was awesome. Great service

Richard and Marla McManus

a year ago

Isaah was an excellent communicator, very professional. He was awesome in every way.

Clark Chun

a year ago

Dan Morrone

8 years ago

I live in an old building with very old pipes that occasionally have problems. I always call Allen's Plumbing because of their prompt response and super friendly staff!

Christine D

11 months ago

JP was not only able to fix the issue with my sink but was also very helpful with his knowledge! Would definitely recommend!

Sharon Wong

a year ago

Great service, great timing, great price, great technician, named J.P!

Roy Stoecker

6 years ago

I was extremely pleased with Allens Plumbing. They responded Promptly and the technician (Jeremiah Abreu) was able to replace our leaking water heater within one morning. He was skillful, fast and a hard worker. I would recommend them to anyone with a problem.

Warren Hayama

3 years ago

The service person was very very friendly and professional.

Alexander Brenner

6 years ago

Kainani did a great job on my under ground drainage pipe and her suggestions will be followed in the near future. Great price and she knew here stuff.

Shawn Privratsky

a year ago

Very friendly - good service.

Mary Lou Zingalie-Adams

2 years ago

Laura Miyazaki

2 years ago

Highly recommend Allen’s Plumbing as technician was efficient and so courteous. Will refer all my elderly condo neighbors when they have plumbing needs

zjewell17

2 years ago

Ryan Ballmer

4 years ago

Lillian Ferguson

a year ago

Charles Mendiola

a year ago

Audrey Noyes

a year ago

Brandon Robello

11 months ago

Michael Omizo

5 years ago

Fantastic service as usual! Thank you all and JP! :)

Anne Marie S

7 months ago

Kamakau Beckett

2 months ago

Daniel was so quick fixing my leaky shower faucet once he was able to find the parts for my 50+ year old faucet. Now it works like new again. Mahalo Daniel, you're the best.

Clyde Nojima

6 days ago

J V

3 months ago

Tristan and Bennett were excellent. Knew exactly what to do. Allen's Plumbing exposed how incompetent property managers can be. Swan dispatched the guys to my condo and they were done in an hour. Will only use Allen's Plumbing.

Clayton Kiyabu

a year ago

The technician Daniel did a great job, well prepared quick, very informative on what would be completed once he started the job.

As for the office, got rescheduled 1 times and lost 1/2 days of work as I was waiting for the scheduling office to call back on status. I believe they need to work on each job and not underestimate the time for the technician to complete there job.

Lisa Ching

2 years ago

Allens Plumbing replaced all my plumbing on two very old homes. They were very professional, responsive, and friendly. They kept me informed each step of the way and worked hard all day without even taking lunch breaks. I highly recommend them for their good work ethics and always ready to please the customer. I thought that they were going to install a new vent for the shower, but turned out that it wasn't in the contract. However, they did it for free anyway. Customer service is very, very good and everyone was so friendly. Their price was one of the lowest from all the estimates I got, and they included everything...even digging a trench that other companies didn't include. You won't regret hiring them to do your job, I guarantee!

John Ing

10 months ago

Will never use them. Prices too high. Took too long to even get them over there.

liz tom

3 years ago

R ST. Aimie

2 years ago

Marilyn Nagel

7 months ago

Chris Freed did an excellent job. He assessed the problem quickly and offered numerous solutions. When he arrived I was in tears and when he left I felt confident that the job was well done.

Mark Anime

a year ago

THE GOOD: Great website. Great online and phone customer support. Very helpful technicians. Easy to understand estimate/price quote. Good call back and follow up. Good materials. Good workmanship. Job completed quickly. So, why am I not rating this a 5 star experience? THE BAD: I had to take away 2 stars for poor customer service after job completion. I reached out to 3 separate individuals at Allens' with a request for an invoice that more clearly itemized the parts and labor. I needed this information to get a rebate from Sears, where I got my old garbage disposal unit (it was still under warranty, but because they could not replace it, they were willing to refund me for a unit supplied by another company, although not for the labor of installing it). My email to the technician who installed my unit was ignored. The two guys in the Halawa office who I spoke to by phone, on two separate occasions, said they couldn't do anything because their manager was out, and they were unclear when he would be back. They both said they would pass on my request to their manager, but when I called back, no one seemed to have any recollection of my having called, before, so I think I was just blown off. Maybe the manager got the message; maybe he didn't. Not sure which is worse: thinking that the employees didn't care enough about my request to inform their manager, or thinking that their manager didn't care enough to call back. I gave up. Fortunately, the Sears representative I was working with was able to come up with a rebate offer, based on online pricing for the type of disposal unit I had installed, which satisfied us both. But as for my experience with Allens . . . Well, it makes me concerned about the kind of service I can expect if anything goes wrong with my garbage disposal unit, in the future. I'm sorry to have to say, but that's how a 5 star experience turns into a 3 star experience.

Michelle Becker

a year ago

Wedemeyer Au

4 years ago

Thanks to Soli,Andrea and Cynthia for making my families plumbing problems Priority. Everything that was asked of SOLI he took care of immediately and professionally. I’d refer Allens Plumbing anytime.
ThankYou from my Family

Sidney Nakamoto

5 months ago

Allen’s technician came to determine why a new tankless water heater was not providing hot water to the shower. He came back twice and on the second return I called the manufacturer’s technical support office for assistance in determining the problem since Allen’s technician couldn’t determine the problem. I was charged $270 for information that was free and was to help Allen’s technician figure out why the tankless heater was not producing hot water in the shower. In my opinion this was ridiculous and a ripoff.

Vernelle Oku

3 years ago

bill miles

3 years ago

Joyce Gilbert

a week ago

Every encounter I've had with Allen's Plumbing staff increases the respect and trust I have with this company. The people they send to address my problems really know their stuff, allow me to watch and learn, welcome my questions, and finish the work within the day. I highly recommend becoming a member.

At our old house, JP helped view (via camera) and unclog an outflow line. At our new house, JP replaced all the low toilets with new ADA ones. Chris changed the water filter in the fridge that came with the new house, and helped us replace our water heater. He also set up a timer with an on/off switch to help us save $$.

Excellent service every time. Even the folks on the phone are terrific. Kathy, Anna, and Isaiah have been very patient and kind with me. THANK YOU SO MUCH, Allen's Plumbing!

Nathan Taketa

4 years ago

I so thankful to all the staff at Allens Plumbing. The technician was knowledgable and kind. And the best part; he took his shoes off when he entered my home. Without having to tell him. Not like some other workers I have experienced. Mahalo

Clint Soares

2 years ago

Great company, from the dispatching to the plumber. Christopher did a wonderful job replacing our water valve. He fixed our problem in a timeline matter and had some good advice. Highly recommend Allen’s Plumbing!

Oral

a year ago

Allens Plumbing was the only plumbing company that was willing to send a technician out to repair/replace a broken shower valve in one of my bathrooms. I’ve called several companies only to be told they either have no technicians available, emergency service fee is outrageously high or an appointment is required. I had to have the repair done immediately due to my main water line had to be shut off until the repair is complete. Service specialist Daniel Corpuz arrived at my house and immediately assessed what he needed to try first. He also explained the ‘worse case scenario’ if the simpler method did not work. But he persisted and was able to remove small pieces of the old valve that was stuck inside the pipe saving me expensive major repairs.

Overall, my experience with Allens Plumbing and a technician Daniel Corpuz have been very positive. Definitely will call them for future plumbing work.

Jim Wojtak

a year ago

Removal of a leaking RO system. This was done quickly and professionally. by the Allen's Plumbing technician.

Tommy Ku

a year ago

Very quick to solve issue. Daniel was very friendly and helpful, answered all my questions patiently. I’ve been using Allen’s plumbing a few times already and like the service.

R C

a year ago

Good job but he should tell me about the membership fee so I can get discount before I got charged.

Lynn Wakui

3 months ago

Great response time, great work and great work!!

hontak li

2 years ago

The plumbers were courteous and answered all questions I had. Cleaned up after the work. Good job well done. I will recommend Allens Plumbing to friends.

Michael Whitaker

a year ago

Pearl Maeda

a year ago

Carrie Belew

a year ago

They came within an hour of my call amd fixed everything that was wrong in my home. Preston and Bennet were awesome, they went out and got the parts and had everything finished by the end of the day. My shower was not working properly and they fixed everything including my toilet I could not be more happy with the service I received today!

Linda Awong

3 years ago

Cila Stoddard

a year ago

We did have our faucet repaired and the guy was nice and did his job, but the price was ridiculously high for the average local.We are sad about the price. We will not use your service again for the high prices that you charged.

Conrad Molina Jr.

2 years ago

Terry Korpi

2 years ago

Responsive, on time, fixed the problem!
JP was amazing. He solved a mysterious and unique problem that had been plaguing us for several years. We should now live clog free!

Ernie Lopez

a year ago

Chris was professional, informative and helpful with all my questions. Highly recommend. 5 stars.

Louis Faulkner

3 years ago

Daniel and Jonah spent two days at my home re routing the hot water line. Both men were very competent and worked well together. The job was done professionally and with care for the house. I would recommend Allens Plumbing although they are not the cheapest.

mike leong

8 years ago

I had an emergency that needed immediate attention. I was referred to Allens Plumbing by a friend. I would like to recognize the Allens plumbing team. Every phase of my experience was great. The office staff was helpful and friendly. The field technician was a true professional. He kept me informed of the steps he would take and the costs involved. Thanks for getting me out of the jam. I would not hesitate to recommend Allens Plumbing to anyone. Great Job !!

Aloha- Mike Leong
Owner - Kapili Roofing.

Shawn Ibara

4 months ago

We had an excellent customer experience at a reasonable cost. JP Yasuna provided us with great service. He arrived at the scheduled time. JP was friendly, professional and fixed our problem quickly and correctly. He assessed the situation, explained what has was going to do, provided us a quoted and executed it perfectly. He was also considerate to keep the area clean. I would definitely refer Allen's Plumbing to family and friends. Thank you JP!

Victoria Matsubayashi

a year ago

Gwen Inzer

a year ago

We are so appreciative of JP’s expertise and detailed explanation of the work necessary on our toilets. His positive attitude and great personality on a Sunday appointment (no extra charge) was a pleasurable experience we were not expecting. Will highly recommend his services to friends looking for a good plumber! We were also impressed with the great customer service team at Allen’s Plumbing!

David Nitta

2 months ago

Bennett was professional and efficient. He arrived on time and cleared my clogged drain. I would recommend Allens Plumbing.

Charles Arthur

5 years ago

Love these people. From the first call through the last goodbye to the tech, they are personable, efficient and deliver as promised.

Lolo Head

6 years ago

Very professional and friendly employees!

Debra Kruck

6 months ago

Great company love the fact that I can always trust them. I bought into their frequent Plumbing club and was disappointed that I did not get a discount on a Sunday service. That was a bummer I’m sure it’s somewhere in the fine print, but what a disappointment I paid $600 for a clogged toilet drain. And my only issue with that is I am part of their special Plumbing Club discount group, so that was a bummer but you know businesses will get you. Terrence is an exceptional technician. I trust him immensely. He’s welcome in my home at any time. very professional very polite. Super knowledgeable. Great worker all the way around 10 stars for Terrence two stars for the Ohana club. I’ll keep the service because of Terrence.

Patrick Bigoss

6 months ago

Steve Hawkes

a year ago

Rick Serafine

2 years ago

This plumber did a great job and I would recommend them to others.

yusuke yasokawa

3 years ago

The person was so professional and he could answer any questions I asked. He also took care of another slow drainer without charging me.

Wendy Tolleson

5 months ago

As usual, Allen's fixed things quickly, even though they got little to no cooperation from our lousy management company. they persevered and help us get around the management company's obsructions.

julie benitou

5 years ago

I like this company because the guys who come out are all very nice and very professional.

Dutch Touch

2 years ago

Charles Escue

5 months ago

The job was done well but the price was outrageous for the time spent who makes almost 700.00 for 30 minutes of work

vernon young

a year ago

Jim Biedel

a year ago

Perfect! Great technician! Very friendly and job well done!

Impossible Girl

10 months ago

Called at 8a and arrived at 9:30. Great service and friendly techs.

Greg Harberts

8 years ago

Scott Gates did a fine job on fixing the underground hot water leak. He worked for over 7 hours to properly and professionally make the repairs.

Carol Blackard

2 months ago

Fast, efficient, respectful service and follow up. Mahalo🌺

Susan Young

a year ago

Daniel Corpuz was our on site technician, very fast and efficient person, always communicated with us on everything he did or was going to do. He was very polite and probably very tired from a long days work, but still managed to keep a friendly smile on his face and spoke very kindly. Ours was an emergency job because it was after hours. They may have been a bit pricey, but we didnt mind for the simple fact, that this young man had provided outstanding service. He was surely worth the money!! Thank you for sending Daniel our way!!

Rian DuBach

4 years ago

Edwin Yamamoto

2 years ago

Very professional service, worker knowledgeable, very courteous would recommend

R Hillier

a year ago

Daniel C. arrived, brought likely replacement materials, diagnosed the problem which was a leaking garbage disposal, and replaced it, also replacing older piping.

Tom Campbell

2 years ago

Brandon was professional, knowledgeable and efficient. We will request his services for any future plumbing needs at our house. Thank you!

M Rogers

a year ago

After several ridiculously high estimates, I decided to keep calling around...I came across Allen's Plumbing and after asking what my exact needs were, I was able to schedule an appt for the very next day...Jonah was AMAZING!!!!!! Very respectful, informative, professional and HELPFUL...He explained the process and the parts that were necessary for the job. He also quoted me less than half of ALL of the previous estimates.. The estimate was free! ( 2 companies charged me a dispatch fee just for coming which was ridiculously expensive for them just to tell me that it would be $3k to complete my repair/installation.) I immediately agreed to receive the service, and even though he didn't have the exact part with him, he returned a short time later and completed the job in half the time! ( a 3 hour job done in less than 90 minutes) I was so blown away at the level of expertise and his service. Jonah walked me through the installation process, even showing me the parts that were replaced. He asked me to test everything out before he left and thanked me for using Allen's Plumbing.

The next day, I had some issues with temperature and called Allen's Plumbing for a follow up, Jonah was literally back within the hour and explained what happened and it was a quick fix (less than a few minutes)

I would HIGHLY recommend! Amazing value and service. He wasn't trying to upsell, or pressure me into services that I didn't need, nor did he charge me a ridiculously expensive dispatch fee and ohana plan lol. I went through 8 different estimates before Allen's and I'm glad I did. The best hands down! Allen's will definitely take care of all of my future Plumbing needs. Mahalo Jonah and Allen's Plumbing. I can't thank you enough!

MARCUS CHUN

a year ago

Excellent and quick service. Technician Bennett was very helpful and explained everything well. Phone service at main office was also excellent, was able to get same day appointment. Would highly recommend Allens Plumbing!

Dan Diffenderfer

3 years ago

Allan's was at my house within 2 hours of calling and had our toilet repair in 15 minutes. I really appreciate there service!!

Adam Larimer

6 years ago

Allens plumbing is top notch! I was in dire need of a quick assessment and repair and called approximately 5 different companies. Allens not only put me on the standby list for that afternoon but they were able to confirm an appointment for the next morning. I will definitely be using them in the future!

Willard Samfongsr

10 months ago

They replaced broken waste water pipes and replaced supporting straps to correct sagging pipes in the whole system. Awesome job. Good job Justin and Davin. They were quick, efficient, and pleasant to talk to. Mahalo for solving our plumbing problem.

Dana Smith

6 months ago

Justin was helpful with explaining what he was doing and the condition of our old toilet. Really nice young man, absolutely will be using this company again!

Joyce K

a year ago

I provided kitchen faucet to be replaced, tech was very nice, faucet was replaced then a huge pipe leak happened under my sink when water turned back on caused by washer rings in my connections per tech, this leak caused under my sink and my floor rugs to get wet. The job cost me over $400.00, very expensive - will have to find someone else next time.

p S

a year ago

Matt is wonderful and I highly recommend asking for him! I have used him a few times and he was on time, competent, knowledgeable, was professional yet personable, found my issues, gave me great advice and several options never making me feel like I was being price gouged. I felt he was sincere and trustworthy which honestly is a first with my experience with plumbers! I manage private properties and feel like I FINALLY found a plumber I can trust to not only be reliable and punctual but with integrity as well! I cannot sing his praises enough!

Kanani Tolentino

a year ago

So quick! Super easy to work with. Very friendly...realized around 8pm tonight that we had an issue that couldn't wait to be fixed. Called Allen's, gave dispatch all the details and Rose called us back within 10min and got Daniel to come out to our house in under 30min. He was able to detect the issue and fix it. From start to finish, 2hrs tops. I'd highly recommend them again.

Darlene Gonzalez

a year ago

JP is very knowledgeable. 2 toilets in the house 1 toilet drains water and the other doesn’t. It’s a mystery however to make sure I was satisfied as a customer he inserted a camera into the sewer drain for and unseen cracks or clogs. Would recommend Allen’s plumbing and ask for JP. Customer satisfaction is his mission statement that he guarantees.

Darlene

Taryn Loveman

a year ago

Eiji Kawakami

a year ago

Great people! Professional and very responsive.

Dave Felton

9 months ago

Daniel was extremely knowledgeable on identifying the problem, developing, communicating technical options, and executing viable solutions in addressing and fixing the problem. He gave excellent advise on mitigations to reduce the risk of reoccurrence.

Nick Stoe

a year ago

Called Allens Plumbing and they sent a specialist Daniel over within an hour. Daniel arrived introduced himself and got right to work. Found the issue discussed different options to fix the problem and pricing. Very professional! Thank you Daniel! Highly recommend this company and Daniel!

Anthony Goddard

a year ago

van rana

3 months ago

As usual, great service. I always go with the folks at Allen's.

MyHawaii Videos

a year ago

I appreciate services of Allens Plumbing. From the very first call, when they respond immediately and make you feel like a very important customer all the way to the work getting done. The person on the phone listens to the issues at great detail, gets the necessary help as soon as possible. The plumbers actually called if they could arrive 2 hours earlier than scheduled because they could. They were professional, did a great job and even spared a sweet word to my cat. They made sure they tested their work until we were all satisfied it was done right. I have used them several times and have no reason to look for another plumbing company. They are really great.

Chad Tinterow

3 years ago

WORST COMPANY IN THE WORLD. DO NOT USE

Pete Siracusa

3 months ago

Terrance was thorough and capable. When finished cleaned everything up beyond my expectations

Deann Brooks

a year ago

We are very happy with this product.

JJ Shap

3 months ago

Rendell Fong

3 years ago

I had a clogged bathtub drain and a dispatcher from Allen’s Plumbing got in touch with me minutes after my initial call. She wanted to get a technician out for the house call really quick (within an hour the same day) but I needed to hold off scheduling until later in the day. The technician arrived promptly as scheduled and unclogged the drain within half an hour. I’m glad I wasn’t given a 3 hour window to wait for the technician to show up like a lot of other companies force you to do. I was very satisfied with work that was done.

Becky Hanna

5 years ago

Daniel Mickel

3 years ago

Outstanding service and efficient process. Most courteous and totally professional.

Christina Petersen

2 years ago

Michelle Brede

a year ago

David McCulloch

3 years ago

The entire communication and scheduling process was outstanding, ensuring work was completed in a quick and professional manner. Mahalo to the whole team at Allen's Plumbing.

Rex Jennings

9 months ago

On time. Water heater replaced.

Douglas Boyd

a year ago

Jane

a month ago

Chris was really good in explaining the situation of the problem
and fix it so quickly. Great Job! but please email me the receipt.

Robert Warner

2 years ago

Marie Niosco

a month ago

Jona, the plumber was very professional, helpful, knowledgeable and respectful!
I couldn’t have asked for a better plumber

Bill Stevenson

a year ago

I called Allens plumbing at 0930 and reported a problem with my water heater, by 1230 Chris Freed had arrived, confirmed it needed replacing, gave me several options and by 1:30 he had gotten the two new water heaters for my system and by 5:30 he had installed them both. Superbly professional the entire time. Absolute gem to work with, carefully explaining everything. I had used Chris from Allens Plumbing once before for a shower repair that was a year ago and was also superb. I strongly recommend Allens Plumbing!

Pedro Rodriguez

7 months ago

Daniel Corpuz went above and beyond to locate a bad pipe leak within the walls.

Upon finding it he evaluated the damage to include potential future damage involving possible mold build up.

He preformed professionally and quickly repaired the leak. His further determination to crawl into a small crawl space to reach the problem was exceptionally inspiring.

If his work ethics are a reflection of Allen's Plummings best, he deserves a commendation..

V/R
Pedro Rodriguez
Client and member of Allen's Plumming

John Sayre

2 years ago

Our plumber, Jacob, was very knowledgeable and professional. He explained everything and stayed with the job even though he had to go into town twice. Excellence service. Thanks

K. H.

2 years ago

Cheng Li

a year ago

Bennett did a good job for my house at Hawaii Kai a few days ago.
Thanks!

r zahar

a year ago

they scheduled an appointment and then at the appointment time they cancelled . The dispatcher said the earliest I can have somebody come out is next week. I said you got to be able to do better than that and he said nope next week I I said that's 7 days. I guess I'm going to go use another plumbing company then. Then they just hung up. Good luck take your chances or go further down the alphabet maybe start with an St

Dan Judson

a year ago

Irobela Wreagh

2 years ago

Wendy Shimamoto

a year ago

Stacy Vosberg

2 years ago

Such a professional company! I have dealt with so many of your technicians over the years and they have always been so knowledgeable and polite.

Cary K

a year ago

Replaced water pressure reducing valve for house and got quote for additional valve replacement in two bathrooms. Chris replaced the valve quickly and price was fare. I got a quote for another plumbing co. and the price was double! So glad I called Allans Plumbing. Will use from now on.

Mel Megia

a year ago

Awesome quick response each and every time I call them. I have been using them for years and have referred them to my family, fiends and professional affiliates. Much Mahalo for your ALOHA!

Dr. H J

4 years ago

Good customer service.

Heidi Denecke

a year ago

Our Plumber, Jacob was a super star! The company was professional and had excellent communication about our job. I would highly recommend this company.

Kara Mojica

a year ago

To say I'm disappointed with Allen’s Plumbing and its performance as a professional company would be an understatement. My whole experience with them today, January 27, was a total debacle!

I initially spoke with company rep Issah on January 21 who handled my call. He was professional, I'd say this. But I was given a whole week to wait to receive service. My appointment was scheduled for today, January 27, at 8:30 am. And their employee Andrea called me at 7:00 a.m. this morning to confirm my appointment time. However, by 8:35 a.m. no one had showed up. So, I called the company and spoke with Andrea directly. She told me that traffic was the reason, and the plumber would be arriving shortly. I called again at 8:41 and she told me that the plumber was picking up my plumbing part. And this is where the conversation went totally south.

I found them to be incredibly disorganized. The plumber could have picked up the part the day before my appointment. I sent a picture via email to Andrea yesterday before our appointment and she said she would send me an estimate. Yet she didn’t keep her promise and sent me nothing. I’m also upset because she suddenly told me the building's water had to be shut off during the visit today. This was not previously discussed or ever mentioned. For I need to schedule the water shutoff with the building management. I know how it works. But we didn’t discuss the shutdown of the building in any of our prior calls. My washer/dryer valve is new. I explained to Andrea that I need the valve to be looked at because I will be installing my new washer dryer combo. But this doesn’t mean it’s broken or should be replaced. And that the whole building needs to be deprived of water.

I don’t like their model of how they conduct business and perform even the simplest of tasks. They are so careless and wasteful of a customer's time. It doesn’t make sense to me. Besides, they don’t charge by the hour but charge a flat fee instead. How can they provide an estimate based on a picture? And then don't even send it when they said they would? I wouldn’t recommend hiring Allen’s Plumbing, that's for sure. I'm puzzled how they've been in business so long. I read some of their reviewes and granted they have 4.7 stars but what I noticed customers made comments and complained about the price.

Regardless, I wasted no time finding another plumbing service to help me. I decided to hire Steve’s Plumbing in Honolulu. I called them today and immediately got a same-day appointment. Like, yeah! They showed up on time. And guess what they didn’t need to replace my bathroom valve. It’s not broken. I paid a diagnostic fee of $59.95 +tax exactly what I was told BEFORE my schedule appointment. This is what I'm talking about!

Karen Fischer

4 years ago

Excellent work. Efficiently done and we are happy with the results.

Rafael del Castillo

3 years ago

Avoid. We needed a plumber as soon as possible and Allen's plumbing was willing to come right Away. That said, he charged us $587 for about 10 or $12 worth of parts and less than a half an hour if his time. I believe it was because my wife was home and because she was a woman he took advantage of her. If he had given that kind of an estimate she would have said no. In my book that's a rip-off and sexist.

Jim Morrione

3 years ago

Hawaiian80882

a year ago

We are very pleased with the work done by Jonah of Allen's plumbing. We needed the main shut off valve to the house replaced as well as a couple of hose bibs. Jonah tried to make it work with our small box but it just would not fit so he had to dig up the old box and install a larger box. This involved removing some bricks and lots of digging. When I went to check the work on the box and bibs Jonah had done more then expected. He not only did the job but cleaned up the area and replaced all the bricks . For the hose bib he went out of his way to save the hose that was frozen on the old bib as well as installed a bracket to secure the pipe to the wall.

Overall we are very pleased. Thank you Allen's Plumbing.

Rubens Fonseca

5 years ago

Majella Stevenson

a year ago

Very knowledgeable and professional technician! Arrived promptly and repaired the problem quickly.

sonztube

6 years ago

i have used Allens Plumbing several times, they know what they re doing. Reasonable prices and they try to work with your budget they even offer financing if you can't afford that $5000 repair. My only complaint is that they don't clean up the mess that well after they get done with repairs, that's why I gave them 4 stars..

robin r ching

a year ago

Very good experience, knowledgeable, competent, courteous.

Unplugged sewer line and fabricated new piping.

Fixed leaking toilet and unplugged bath drain.

All for a very affordable price!

james dobson

2 years ago

$323 charge to come check P-trap and use their camera. They do good work I'm sure but this cost more than a visit to the doctors some how.

Ryan Scad

4 years ago

Greg Puppione

6 years ago

James Morrione

2 years ago

Had roots growing from drain where toilet was removed. Technician scoped with camera and luckily found no line damage from roots in drain line but was caused by tree matter growing from where the toilet flange was. Easily remedied using a plant/weed killer.

Kelly Spears

3 years ago

A person came to my house and used a snake and a coat hanger to try to free up a drainage problem on my bathtub. He was able to free up the drain some but within a week the problem reoccurred. He did nothing that I had not already done myself and I was charged $183.25.

Barb Botkin

4 years ago

Keoni

3 months ago

JP did an awesome job unclogging my sink

W. Roden

3 years ago

Bonita Caddell

2 months ago

Want to give a shout to Allen’s plumbing tech Jason A.
He was professional,on time,and did a great job!Thanks!

Jeremy Levien

3 years ago

kept sense of humor in pouring rain

Ronald Davis

a year ago

James Downing

3 years ago

I am very happy with the work Kai performed .The job was well done . Very professional .
Thank you , Jim

K Naks

2 years ago

Allen's plumbing did a servicing on my tankless water heater. The appointment was easy to set up and timely. The workers arrived on time, were quick, friendly and cleaned up the area. Thank you Allen's plumbing!

Clyde Okazaki

2 years ago

He did a good job in fixing the problem.

Cesar San Andres

2 years ago

O LINDA

8 years ago

I placed an emergency call on Christmas Eve. Giovanni came and resolved the problem. It's been almost a month with no problems. Giovanni was very professional and put our minds at ease, as well as the people in the office. I was very glad I called them.

James Thompson

a year ago

Daniel with Allens Plumbing replaced rusted out cast iron drain pipes in our house with new ABS drain pipes. I am very happy with the work and service. Daniel answered all my questions and provided a detailed quote for the work that laid out the costs and possible additional costs if they found any needed repairs not covered by the quote. They showed up on time, kept me informed of progress, and were very easy to work with. I would not hesitate to use Daniel @ Allens Plumbing again.

Sumin Wu

4 years ago

I like the prompt schedule as needed and jobs done well.
However, I was dismayed that members Price was not provided to me despite that
I have been using Allens many times.

Jerry Griffin

2 years ago

The renter in my condo reported two water leaks and Allens responded quickly (on Saturday). I was pleased with their courtesy and communications - very professional outfit!

Sandra Yoshimori

6 years ago

Impressed with Preston's expertise. Kept me abreast while he worked of the problem and what needed to be done. Shared pointers of some preventive measures. Is certainly a plus for Allen's Plumbing.

Thank you.
Sandra

Kuulei Leslie-Lockwood

6 years ago

Wonderful thorough service!

Kalei Stern

a month ago

Allen’s Plumbing sent someone out to fix a leaky toilet. Jonah was very polite, helpful, and fixed the problem quickly. I would definitely call them again!

Kara Heen

6 years ago

When we had a plumbing emergency this past Sunday, Allen's was the only company who answered their phone. Within minutes, we were able to schedule a technician to come out to our home. He arrived early, was professional and helped us with our problem quickly. I don't know what we would have done if they didn't help us that day. We would definitely recommend Allen's Plumbing!

Jim g

2 years ago

Allens Plumbing was very professional. Came at alloted time. Completed work in a timely manner. I would use them again if needed.

Mel Llamas

5 years ago

We had great service from Allen's Plumbing, unclogged our clean out pipe within an hour, plumber was knowledge and courteous, we'll definitely refer them to our neighbors

Cjay Ramirez

4 years ago

PJ was very knowledgeable and thorough! A true professional. I would request for him again, if that is all possible, when our plumbing issue arise. Thank you you PJ!!

Chuck Cavallaro

4 years ago

I booked service on-line during a Holiday weekend and was pleasantly surprised to receive a confirming phone call for a service appointment shortly after for scheduled service within one day of my preferred request. The technician called to confirm before arrival and was able to fix the plumbing issue that day with parts on his truck. This alleviated any need for a return trip. The work was completed in a timely and professional matter. The technician kept in communication with me at all times. I was very pleased with this experience, especially in Maui where it is often difficult to find such responsive technicians.

jeannie ohta

6 years ago

Costanza Caffarelli

2 years ago

Diane Christofferson

4 years ago

Joseph Evans

3 years ago

Allan Monteza

4 years ago

Their customer service is really great. From their office personnel that kept me updated on the schedule & arrival of their plumber to Junior, the plumber that replaced my water heater. Junior is not only knowledgeable but also very friendly. He & his companion made the job look really easy. I'm definitely calling them back if we had anymore plumbing problem. & by the way, I would also praise their response time. If they say they'll be at your place at a particular time, their there. Mahalo nui.

Gay Rapisora

a year ago

Met with Justin A last Friday. He was on time and very courteous. Was able to detect the plumbing problem in good timing. Explained in very simple language (in which I appreciated) of what he needed to do to fix it. He also pointed out a worn part and suggested to have it replaced to avoid future problems in which I did. Very pleased with his service.

Mahealani Holi

9 months ago

Very reliable and service was performed effectively. My repair person Chris was cordial and did an excellent job.

Mary Ann Y Yoda

6 months ago

He was knowledgeable and efficient did a good job

sweber10

3 years ago

The gentleman who came (don't remember his name) was quite blunt and forthright about my plumbing problems, but he did an excellent job. My toilet only runs once in a while now, rather than all the time. He recommended that I get a new one. He also fixed the leak under my kitchen sink so that I can now use the sink.

Marisa Rodriguez

a year ago

Allen's Plumbing is a super dependable and reliable business. Jacob gave us a quote for a new water heater and was able to save us money by finding a less expensive one. He repaired a leak under the sink in one of our classrooms. I would recommend Allen's Plumbing to anyone with plumbing needs.

Simon Chan

a year ago

If Allens Plumbing services your area, JUST GO FOR IT! This is my second/third time with them and they are extremely professional and courteous. Everyone from the technicians to the call center lady I spoke to were helpful. When you need someone to do pipe and drain repairs, you're likely already in a stressful situation and having to deal with rude or unprofessional people is not going to help and it seems like Allens Plumbing staff all know this.

Much Mahalo's to JP and Daniel who got the job done for us!

Gildacer3www Vogel

4 years ago

Allen's Plumbing responded the same day which helped us tremendously because our water heater had been out for two weeks. We were waiting for a part and found out that day it was not going to come so we bought a new water heater and called Allen's and they came on the same day. Amazing service from Keoki.

SRO HKU

4 years ago

Highly recommend Allens Plumbing- Justin was excellent. Not only did he communicate every step and options for repair, he was also v respectful of our space. He took off his shoes going in and out to his truck he also cleaned and put everything away as he found it!

John Hunn

a year ago

Vincent Dacanay

3 months ago

When I called the receptionist was very friendly and helpful. The responding plumber, Kupono was here in an hour and had the clogged drain pipe cleared in a couple hours. He was friendly and the work was completed to my relief and satisfaction. I would definitely use and recommend Allen's Plumbing again.

Brenda Kiyuna

a year ago

Tasey Miyahira

6 years ago

Charles Tracy

a year ago

Great Job - but expensive

BECKY JONES

a year ago

AJ Lactaoen

9 months ago

Allen's service representatives are always professional and courteous. Daniel was excellent.

Michael Vasper

a month ago

Justin did a great job troubleshooting our water heater. He came on time and was very thorough and methodical in analyzing all the possible reasons why the water heater was not functioning and explained them clearly to me. We had hot water again and my wife was super happy! Mahalo Justin and Allens Plumbing!!!

Pat Regan

3 years ago

Bought a new washer and dryer because our washer broke. Called Allen’s plumbing because they were delivering the next day and we developed a leak in the hookup for the washer. Allen’s plumbing was there the next day right at 9 a.m. as they said. Fixed the problem and we were able to have Lowe’s install them. Thank you, technician was polite, friendly and professional

R Jacques

7 months ago

I’m so happy with the service I received today. I left a message for them over the weekend and got a call early Monday and they gave me an 8:30am appointment that morning. Justin A came out.and cleared my 2 drains in the bathrooms quickly and perfectly and gave me a great tip to keep them clear. He was a very nice guy and very professional. I was also very pleased at the reasonable cost.

Deleen Adams

a year ago

The technician was professional & explained all the services that was performed. He went the extra mile explaining things that I needed to do to stay on top of my plumbing issues. Very patient & knowledge about his profession and the job he performed. Would definitely recommend Allen’s plumbing to anyone in need of a plumber. Thank you Christopher & Allen’s Plumbing. Job well done

Judy Miller

2 years ago

Allen’s plumbing has always helped me when I call! They are prompt, nice, and perform quality work, every time. From Bennett, to Daniel and Jonah they are great workers. I highly recommend Allen’s!

Geraldine Shadian

4 years ago

This is regarding Allen's Plumbing on Maui.
It was good that the company sent someone to estimate the cost and make an appointment to do the work in a short time. I was able to make an appointment for the following day. Sam the worker they sent to do the job was professional and pleasant. Sam did the job quickly and efficiently. The only issue I had, on the first day of the job, was not being notified of a delay in the worker being here at the time specified. This was later rectified. From then on I was kept up to date on any changes or delays. I would suggest the company give a time frame of two hours for the arrival of a plumber. That way it would cover all delays.

liz ganaden

a year ago

Extremely happy with the service I received from Allens Plumbing. No extra charge for coming out on a Sunday and excellent communication. Drain Technician, JP Yasuna arrived early, explained what the procedure would be, worked quickly and cleanly. Thank you!!

Katie Keohohou

2 months ago

Patricia Hall

3 years ago

Plumbers are courteous and knowledgeable. Rates are good for service received.

Jennifer Aina

5 years ago

Our solar water heater was only distributing cold water on overcast days and my family had to warm the water on the stove. I called Allens Plumbing in Wailuku, Maui, and the plumber was able to figure out the problem on my water heater and installed a new thermastat. It works now.

Brian Iwai

6 years ago

Lori and The Kittens

2 years ago

Technician was very personable and explained completely what was going on and what needed to be done. The package received from the supply house was incomplete so after it was installed there were still problems. Technician did not give up, was able to figure out what was necessary, and did not leave until all was in perfect working order. I am so thankful for his dedication to the job and perseverance.

Lorrin Hirano

4 months ago

Great service! Professional, efficient and very knowledgeable.

Donna Hodnefield

6 years ago

Jim Ogg

a year ago

Justin did a great job repairing the bathroom faucet!

Gracie

a year ago

Had a clogged and leaking kitchen sink and at the apartment I just moved into and my landlord sent over a gentleman from Allen's, JP. He was on time, worked quickly, cleaned up after the mess, and overall was very professional and a really nice guy who was easy to talk to. It's always unfortunate when for whatever reason there's a bit of awkwardness that just happens sometimes when you meet a meet a stranger, hired or not. None of that here. Should I need a plumber for any issues in the future, I'm going to ask if my landlord could ask for him again (if he's not already his go-to guy, which I believe might be the case.) If I move, i'll be seeking him out myself. Thanks again JP!

Robert Rider

a year ago

Malia Akiona

6 years ago

PapaLes

2 years ago

The two representatives from Allen’s Plumbing were very friendly and cordial in their visit. They checked my problems with a clog drainage and possible hot water/ cold water crossing. Gave me pointers and advise for the future. Pricing was terrific and fair.

K.H. Kim

2 years ago

The person who came to our condo spent over 4 hours cleaning the old sewer. He did a through job, and I am very happy about it.

Sue Lai

4 years ago

We had an initial scheduling problem. After a few hours I called back again, and my order was processed immediately. Randy was the plumber that was assigned and he was SUPERB!! He was very experienced and identified the problem right away. He fixed the problem quickly. And he left the area neat and clean after he replaced the plumbing. He was also very patient in teaching me about the original cause of the problem, identifying what to look for, and how to handle it if it were to happen again. Randy was just excellent and should be commended for his service!!! He is a definite asset to Allens Plumbing!!

Hans WILHELM

2 months ago

I had some work done by a handy man that left my water tank in shambles. He turned my tank set up into a Frankenstein water tank. Allen’s came and fixed all his mistakes, they rechecked and double checked their work to make sure there was no leaks in my new tank. Now everything is working top shape. We should have gone with them in the first place. Buyer beware when a handyman says he can fix your s$&(t. Rubbah. mahalo Allen’s plumbing.

Anthony Lynch

a year ago

Bought my house 3 weeks ago and already had a clogged drain. Called Allen's and they said someone would be there in about an hour, 45 minutes later JP shows up to see what's wrong. 20 minutes later clogged drain is no longer clogged and questions on some other stuff answered. He also put notes on the account so someone would contact us about future projects. Great service and great customer service. Would recommend 100% of the time.

Nate Barton

6 months ago

Friendly professional did a great job

Corey Lopez

a year ago

Constanza Díaz

5 months ago

Daniel David Weirich

8 months ago

Very prompt and professional.

EL Muraka

3 months ago

Replaced the main hot and cold shut-off valves

I Go Maui Vacation Rentals

a year ago

Isaiah was great! His communication was top notch! He put in a long day and got our vacation rental back in business.

Ernest Noh

2 years ago

Responded to my request for early service and Kaohu sent some guys over. They fixed leak and cleaned up and left. Very professional and impressive service and attitudes. Thanks.

R HASHI

a year ago

This was a fantastic experience. I definitely felt that the repair suggestion was accurate and honest. There was no attempt to price gauge although this home is in a nice area. By getting 2 estimates and comparing them, this one seemed substantially less expensive and tailored to fix the problem of the old sewer pipes and clogging. Will definitely use this company for all my plumbing needs now and in the future and am very relieved that they came to check out the situation.

Jeff Manago

a year ago

The technician came right away and fixed it. He was very professional and very nice person. We will call again for other plumbing jobs!!

Harmony and Peaceful Aloha

2 years ago

keiko jaffuel

2 years ago

Great communication and prompt service but the price was high According to own record to replace TOTO flapper was less than $200 but it costed us $550 for 2. Also replacing washlet was quoted $600 but we could bye it as low as $345 According to Washlette agent, New installation is $150 and we are only replacing.... so.... again $100 over priced. Thank you for your service but we have to warn people. Good service but it is expensive

Michelle Fukumoto

a year ago

When it comes to taking care of our house or condo, Allen's Plumbing technician, Jonah Kenny, is outstanding. He is a quality-filled technician. Jonah is skilled at analyzing the problem and explaining the steps toward resolution. He then effectively treats the issue, leaving us feeling safe and relieved. Jonah is kind and friendly, yet remains professional and respectful at all times. He even put all my stuff back under the kitchen sink nicely after completing a task. Jonah is always respectful of our time, arriving promptly and remaining focused on the task until he gets it done. We are blessed to have an excellent plumber like Jonah to help care for our family's house and condo!

Coral Behan

a year ago

Service was decent. But I still have not got a receipt like promised and the price they charged was outrageous!!!

Lawrence Items

a year ago

daniel williams

6 years ago

Allen's Plumbing was great. I called in the morning about a toilet issue. They sent a plumber over a couple of hours later and he diagnosed and fixed the problem quickly. I'll definitely use them again.

Mark Corbin

a year ago

Julie

3 months ago

I was grateful when the work was scheduled right away and JP, the plumber did everything right. I highly recommend him for your home plumbing work.

Jane Baliares

a year ago

I would definitely use Allens plumbing again. Their prompt professional service is greatly appreciated. Our plumber (Jonah) was courteous and informed me of what exactly need to be done and completed in a timely manner. I would highly recommend you to my family and friends.

Heidi Lowe

4 years ago

Allen's plumbing has rescued me several times. They are always quick to answer the phone and upfront with how much things are expected to cost. I appreciate more than anything there timeliness to respond to plubming emergencies!

Neu-Wa O'Neill

a year ago

Steve was responsive, quick, and presented options. Good service.

carla simao

a year ago

Awesome service, we had a plugged drain on Christmas Eve, l called Allen’s plumbing and was told that a technician would be able to get to my house in an hour and a half. I got a call from Daniel about 20 minutes later he said he would be here in an hour. He got here right on time and got right to work. He cleared the drain and showed me what the pipes looked like with a camera tool he used. He recommended that we do a descaling job to prevent the problem to happening again. I recently called Allen’s Plumbing to have the descaling done. The scheduler told me that they would be able to come over today and that Daniel would be the technician. Daniel called and advised me that he was on his way. He got right to work but was having difficulty accessing the main pipe, called a coworker Justin. He came over and both kept trying to access the main drain but no success. He advised me that he would have to cut a hole in the wall behind the toilet to provide access to the pipe and would provide an access panel cover for the hole. They both worked until the end of their shift and said that he would return the next morning at 8:30. Daniel returned on time and cleaned and cleared the drain pipe. Justin came after his job to assist Daniel. They both finished the job and cleaned up and showed me what the pipes looked like after the descaling was done. The pipes looked like new! I am very pleased with the work that Daniel and Justin did, they were very knowledgeable and professional and really took pride in their work. AWESOME WORK GUYS! I already recommended Allen’s to one of my neighbors

John Erck

5 years ago

Allens Plumbing sent Preston Gannon as the service technician. He was friendly, professional, and got the job done the right way the first time. I was impressed. Thank you.

Bill Lenharr

7 months ago

Daniel Corpuz is a very professional and knowledgeable drain technician. He quickly diagnosed and resolved the cause of my problem and then recommended additional steps to eliminate the potential for its recurrence. I recommend Daniel without reservation and will absolutely call on him to address my future plumbing issues.

pat dixon

6 years ago

Lani G

a year ago

JP was very knowledgeable and honest. I value that in a plumber because I have come across a few dishonest ones.
I would definitely use Allen’s plumbing and JP for my future plumbing needs.

Tom Hauseur

a year ago

Sam did a great job installing our bathroom toilet and he was on time and left our home spotless!

Kahili Moniz

4 years ago

Very excellent service. Much Mahalo

Jana Adams

7 months ago

I called to make an appointment on Sunday evening thinking I would just leave a message for Monday morning. I didn't have an emergency but the fact that someone was there on the phone to determine if we did need emergency services is so helpful. This is the second time we have needed Allens and both individuals who came out were kind, courteous and clearly knew what they were doing-100%professional.

James Newhouse

5 years ago

On 12/20/17 I called Allen's Plumbing (my home is in Kihei, Hawaii). A shower/tub faucet unit in my Ohana would not shut off. Plumber Cory R.
came within an hour or two (fast service), had the replacement core in his truck, and the job was completed with minimum inconvenience from having the water supply turned off. Fast, friendly and great service. I recommend Allen's Plumbing highly. We are registered members with Allen's Plumbing so there were very nice savings in cost as well. :-)

Terry Akana

a year ago

victoria cacho

5 years ago

Allen’s Plumbing is fast, reliable and has the greatest pricing that I have experienced with all plumbing issues I have had over the past few years

vernon sakata

a year ago

chris freed was a pleasure to work with and he was cordial and professional. just a pleasant experience all the way around. I thought the price to install a fixture was a little high, but am satisfied with the final result.

Gloria Simmons

3 years ago

This is the second time using Allen's Plumbing.They are on time,communicative,friendly, patient and skillful.Priced a little high but when it is an emergency you cant best them!

Barbara Price

a year ago

Solar water heater repair. Allen's Plumbing had the panels and was back for the installation in 2 days. Great job. Mahalo. Plumbers were courteous and professional.

S I-A

2 years ago

We've used Allen's Plumbing before, and they were quick, professional, and the cost was more than fair. This time wasn't any different. They were on time, which matters so much to us. JP was super knowledgeable. My husband said he took 3 1/2 hours (give or take), and JP busted his okole to get the job done. Allen's plumbing will be the first company I will call if my plumbing ever blows up again.

Lily Ong

5 years ago

Mark Pratt

a year ago

Wade Fukuda

2 years ago

Needed a plumber. Called Allen's plumbing. Great response time, and excellent team members. Jonah did an outstanding job. Unclogged My drain, and cleaned up after. Outstanding job. Mahalo to Jonah and Allen's plumbing.

Alteredink

5 years ago

Very Friendly, Professional, knowledgable and quick to respond.... hoping won't need a plumber again.... but if I do, will definitely be calling Allens Plumbing.

Sandy Lau

2 years ago

Appointment was not on time and caused some inconvenience. However, the service was great. The plumber was friendly and worked professionally.

Duane Smith

a year ago

Daniel Kapoi and the other technician working with him were very courteous, knowledgeable, professional and on time! Very rare nowadays!
They came into this project knowing exactly what they had to do, with all the materials they needed and got off to a quick start! In a day and a half they succeeded in completely overhauling and installing a new water line through the attic and down to each receptacle in the house! This involved the two bathroom sinks, toilets, and showers. Then there was the washing machine kitchen sink and refrigerator and lastly a new water line to the outside of the home with a water hose attachment!
I WILL always use the services of Allen’s Plumbing!
Great job guys!

Dana Inman

2 years ago

Hi Allen's Plumbing responded promptly within minutes of me leaving a message in the evening. It was not an emergency and so they sent someone out the next day and solved the problem efficiently. Very impressed with the quick response and would definitely use them again.
Dana Inman

Cindy Ramoran

2 years ago

Our technician, Sam Medeiros, was awesome. Sam did our initial quote and he listened to what was requested. He came back to perform the job and he did a thorough job. He listened and explained all that he performed so we could have a better understanding to explain to our insurance adjuster. We had a little issue with the first dispatcher about the timing/confirmation but it was rectified. I would continue to recommend Allen’s Plumbing to anyone needing plumbing services.

Howard Murayama

a year ago

Kudos to Ethan and Justin. A home inspection found our water pressure too high but curiously the shower seemed weak. They quickly replaced the faulty pressure regulator and five hose bibs. Now, the shower and faucets are much stronger and constant. Very pleased.

Steve Olsen

6 years ago

Best thing is they showed up. Spent 2.5 hours and didn't fix 2 clogged sinks back to back. Charged $342. Then wanted $650 to come back and hydrojet. $1000 plus for 2 sinks. I called a different plumber who cleated sinks in 10 minutes. Thank God I didn't use them a second time.

Darlene Fujimoto

a year ago

Maria Barnette

2 years ago

Very professional and punctual

Ernella Kiyuna

11 months ago

Jonah was very quick and pleasant.

Lucy Driebelbis

3 years ago

t c

6 months ago

Great service

Diane Goo

a year ago

Have used this company for several jobs - both installation & repairs. Employees are always very professional &
knowledgeable.

La'a Velardo

a year ago

John Ledesma

a year ago

Very satisfied with the service from Allen’s Plumbing!!
They communicated very well and their customer service along with that was very good.
Appointment times were as stated. Work repair to our plumbing leak outside was well explained done reasonably “fast” given the job at hand.

Will not hesitate to use them again. I would recommend them to family and friends.

fernando fernando

7 months ago

I want to say thank you so much Daniel! I appreiciate for the friendly, positive introduction which gave me confidence on you doing the job and A great job too! Really nice talking to you. A great asset for the team! Or any organization. Thank you again!

Francine Sanchez

2 years ago

Service was prompt and reasonable. The technician was knowledgeable and very cordial. He told me exactly what needed to be done and what I needed to do to make the area concerned more workable. I wish I would have called them much sooner than I did. Mahalo for your service!

jbroge

2 years ago

Tried to schedule a service, customer rep took all my information on the phone leading me to believe they were checking the schedule or scheduling me in. Then I get transferred to another rep who tells me they can't come until tomorrow after 10am. They were not able to provide any kind of time range so just be aware before calling you will likely need to stay home all day. I would recommend asking about scheduling before handing over any other information.

Edit: Since they replied I apologize for your confusing experience. If you were dealing with stressful plumbing situation, I can understand how our process might seem a little tedious or confusing.

I want to make it clear the issue wasn't tedious or confusing, the issue was your company wanting me take a day off work with no time range at all to work off of other than after 10am. I'll find another company that can provide a time range.

Gayle Roddy

4 years ago

Yuki Takemoto

a year ago

Joshua Rempfer

2 years ago

The plumber who came to our house was very friendly. My wife felt that our downstairs toilet was leaking and there was an unfamiliar sound that sounded too loud to be a drip.
We both concluded that it must have been expanding and contracting pipes.
Back to the leak... he first checked the water pressure and told me we needed a water pressure regulator ($479).

This took him about 45 mins.

Afterwards, he told me that we should get a new toilet. But, it would be cheaper for me to do myself.

So, at the end of the day I spent $800 to fix a problem I could have just done without a visit.

The water pressure in our house is now weaker than needed to wash the soap off after showering. I still have an undiagnosed clicking noise when the water turns on.

That said, the tech was very friendly. I just feel liked I wasted $682.

Donna Hatanaka

2 years ago

My experience with your technician JP Yasuna was excellent! He was very informative, polite and happily answered all of my questions. I contacted your company because I had a clogged kitchen drain and saw that you were offering a clogged drain special of $99. Upon JP‘s arrival, he asked me questions to assess my problem, then proceeded to explain what he was going to do. After he cleared the clog he asked if there was anything else he could help me with. What a wonderful pleasant experience to have had him here to fix my problem. I will definitely use your company from now on and also recommend you to others thank you so very much for turning and unpleasant experience into a very enjoyable
one! 🙏🤙🏻😘😁❣️

Francisco Arango

4 years ago

Always use these guys on Oahu and the techs are very thoughtful and helpful.

Benjamin L

a year ago

Performed work adding a valve to my water heater. I have still not heard back, though, on quotes for other items that were inspected.

bernard portner

2 years ago

Pricey but reliable. Weekend urgent service.

John Hiraoka

a year ago

Pleased with service

T'shea Bryant

a year ago

Flora Lee

2 years ago

Ben Abihai

3 years ago

Plumber was very professional and friendly

Scott Gier

4 years ago

Immediate response. Friendly and competent plumber. Will definitely use them again.

Gladys Simpson

a year ago

We had issues with our parent’s toilet and so we called Allens Plumbing for help and asked for Justin A. specifically because he had helped us before. We weren’t sure if he would be available right away until we got the call to confirm he was on his way within the hour. Justin A. assessed the problem and was able to explain what had happened and gave us options on what could be done. It was decided to replace and install the toilet because it was already old and noticed it had a hairline crack in the toilet. He took out the toilet, went to dump it and got a brand new one and installed it that same day. My parents were so impressed with his work and professionalism. I’m telling you all.. any issues with plumbing, call Allen’s Plumbing and they will take care of you. Great customer service and if you’re lucky, ask for Justin A. Mahalo for always being there and coming through when we needed it! ❤️❤️❤️

Calvin Flanigan

11 months ago

I had a toilet problem and the Technician fixed the problem with speed and in professional manner. Mr. Daniel Corpuz and his assistance were very professional.

I B “Spam” Musubi

2 years ago

Installed Pelican whole house water filtration/softener system. All my copper for water was outside, so they had to cut wall and add new copper and fittings to bring system into garage. They did a great job and their price was the best/lowest of 4 quotes. The end product looks great with minimal cutting of the wall; the cut pieces slide back in to hide the holes! They showed up on time, we’re done fast and they charged exactly what they quoted-they’ve got my future business after this. Great job all-round!

Moanikeala

8 months ago

Excellent service

Dale Hutchinson (DJ)

a month ago

I like that the company tries to schedule the same technician who did the job before to come again as they are aware of the situation.

Terry Knight

a year ago

I was concerned about my sewer pipe, under our house. JP came Sunday afternoon, ran his camera, and found my lines just needed cleaning. He was very informative, friendly, easy to converse with. Very reasonable cost. Saved me thousands of dollars in planned work. I will be calling again should I need any plumbing work and I definitely will tell my friends!

House of Berry

8 years ago

We had a plumbing emergency this morning as water was dripping from the ceiling. I called Allen's Plumbing mostly because of their reviews. My call was answered with professionalism by the receptionist and had a return call back within ten minutes by a technician. He arrived within the time slot I was quoted. Kamaka was friendly, knowledgeable and professional! I am very impressed with how my situation was handled...it's a great piece of mind to know that I have a plumbing company that I can completely rely upon. Thanks Kamaka!!

Lisa Quinto

2 years ago

I just wanted to extend my Mahalo for the awesome 👍 installation of our new water heater. The 2 guys (Daniel Kapoi and Daniel..my apologies didn't get the other Daniels last name), their work was clean efficient and professionally done! Also, Mahalo to Kane for getting the ball rolling in getting our water heater replaced! 👍 I would recommend Allen's Plumbing to my family and friends! Awesome job and very happy 😄 Mahalo!!!!! 🤙

Sandra Matsushima

11 months ago

Technician is Knowledgeable of how equipment works and gives pointers on how to care for products.

Suzi M.

a year ago

Excellent fast honest fair price immediate service
Went over and beyond plumbing service
Did carpentry work to remove water heater repaired area all in the price
Fabulous will use again and again!!!!

Eric Geiger

a year ago

Curtis Higashiyama

a year ago

Hiroko Bridges

9 months ago

Recaulking of bathtub. Excellent work, clean up completed very professional. My thanks to your company and Jonah.

Jessica Kauhi

5 years ago

VN

2 years ago

The team was very professional and communicated very well. I intend to use their service in the future.

donna calkins

a month ago

I called their office for a plumber on a Saturday and was told the dispatcher would call that day to schedule me. No one called that day, or Sunday or Monday morning. I called them again Monday around noon to find out that my request was in the system. Finally I got an appointment. The plumber did a great job but I won’t call them in an emergency.

Sid Tsubata

7 months ago

When our sewer pipe needed cleaning and decaling, we called several companies and decided on Allen’s Plumbing because of their reputation. Justin came over assessed the situation and explained in detail what needed to be done and gave us a reasonable quote. With their drain video camera we were able to see the heavy scaling and rust bulbs in the sewer pipe of our 50-year-old home. It looked like a cramped cave in a horror movie. He and Davin spent a day working tirelessly to clear the pipe scaling. The video camera showed a clear unobstructed pipe. We’re very happy.

Coty Ferrante

a year ago

Daniel was extremely professional and very knowledgeable in his craft. He got the job done fast and right can’t recommend him enough

Shot Tech

2 years ago

Fixed an emergency situation on the weekend for an amazingly great price! Service was equal to price

Cathy Giuli

a month ago

JP Yasuna is an excellent plumber. He took the time to survey all of our plumbing to see if he saw any potential problems. There were none. He very quickly and efficiently solved our plumbing problem. He is very good at communicating and explaining what he needed to do. We would definitely recommend Allen's Plumbing to others.
(JP also has a fun sense of humor)

Lisa Vegas

4 weeks ago

I usually get quick responses and the technicians as well as the phone operators are very friendly and professional; however, it's been a few weeks since they've gotten back to me about a questionable charge for a repeated service. I called a couple of times (7/17 & 7/31) and had to explain the same situation and answer the same questions, and each time, they say they'll get back to me. We'll see if someone calls me back this week.

Jenni Hernandez

7 months ago

The plumbers are awesome and does amazing work. The managers at the office. Not so much. For 3 weeks I have been trying to get an itemize receipt for services I paid for. I should have to call every week to try and get one. Before that for months I was trying to find out if they could get a light for my filter and never received a call back. I finally gave up and went with an another company. It shouldn’t be this difficult to get answers from the office.

Mi K

a year ago

Sherry Cosier

4 years ago

Allen's is our go-to plumber on Maui. They have brought their expertise to bare on several different issues for us and we are always happy with the quality and timeliness of their service.

u w u

a year ago

Great service

Bill Rolph

4 years ago

Kenny Halpern

a month ago

We really appreciated Sam’s knowledge, friendliness, and communication.
Great guy.

Stephanie Madriaga

a year ago

Honest, efficient and professional. Highly recommended! Thank you Daniel for your awesome service!!

Margaret Sneed

a year ago

Deborah Gouveia

2 years ago

Kyle Gillick

a year ago

Hair and waste water were left on child’s bedroom floor. Kane (company service rep) mocked me an laughed when I asked to be partially refunded for the $104.00, 10 min drain clog job.

Invoice O54474
Job date 9/2/21

He couldn’t stop laughing 6 hrs later when I asked for $50 off since I had to hire a cleaner to come disinfect my tenants childs room floor. JP the actual plumber apologized for the potentially hazardous/and harmful waste left of the job site and through the house. But customer service called back 6 hours laughing and making jokes. Stay away from this company , their unprofessionalism and higher than average prices are unacceptable.

Rene Iwasaki

2 years ago

Want to thank Jonah, Daniel K and Daniel for their exceptional work. We replaced all our PVC pipes to copper pipes in our home. Price was reasonable and job was done in just 2 days. They were all very professional and accommodating. We had no problems and will call them again if we need any professional plumbing work done. We would highly recommend using them for all your plumbing needs!

Avery Chang

a year ago

They were on time and very helpful with the problem we had. They were priced right and did the job very fast.

Jessica Zahar

a year ago

Yoshimi Yamada

2 years ago

Mr. Christopher, I am extremely grateful to him. He has a high level of professionalism and work ethic, and can find problems to repair very accurately and quickly. He explained and listened very patiently as well. I hope next time I can have him to repair things again.

Frank Tanzer

a year ago

The tune-up and maintenance on the solar water tank was performed
in a professional and fast way. Also worn out insulation on the solar panels was replaced.
Excellent job !!

The toilet was repaired by replacing a bolt kit and wax. Also
a new faucet and garbage disposal was installed by JP Yasuna.
Everything tested good. We appreciate the work.

Peter Dahlin

3 years ago

Purchase and installation of hybrid water heater. Required addition of a condensate drain line from the water heater to drainage location. Daniel K. did a very professional installation of this line.

Stuart Zinner

a year ago

Excellent service from beginning to end. Competent, professional and helpful all around. Wouldn't hesitate to recommend and use Allen's Plumbing again.

Jacqueline Fujii

2 years ago

Jimmy Liengkul

4 years ago

The job take a little longer, the technician doesn't the part. He also not used to the part. Without me go in there to find out is the matter, it may take him longer. And I am charged the he took. I don't think I like it.

Jaylyn Seto

3 years ago

This is the first time we’ve ever used Allen’s Plumbing. We decided to give them a call because there was a clog issue at our rental. The job in total costed us roughly $545 for 20 minutes of work! They did get the job done which was a clogged line, according to the tech “threw in a cable and water started flowing.”

They charged us $300 for an emergency call (although they advertise 24/7 and it was during normal business hours-2:45pm) and an additional $285 to get the line unclogged. Total rip off! The horror stories were true about their pricing. Consider a 2nd opinion before calling them to do work. They may just charge you the $300 just for showing.

Michele Devine Glukfeld

8 years ago

James did a great job of installing our kitchen faucet and repairing our pop up in our bathroom. He was polite and friendly and finished the job promptly. This is repeat business for us but they keep getting better and better. Definitely would refer them to friends and will ask for James again.

Mahalo!! Michele

Al Wong

10 months ago

INstalled New water line for conference room.
Installed New Gas :line for conference room and Parish Hall Kitchen.

Desiree Ankney

2 months ago

Allens plumbing provided great service! The customer service was top notch from booking with Andrea to Justin A. coming out. He came out and was very friendly, upfront, and truthful. I couldn’t ask for a better experience. We will be calling them for all futures surveys and repairs! Thank you!

Ipo Kawaa

a year ago

They are the best !

Kelly Yuen

2 years ago

I can’t recommend these guys enough. As a new home owner, there is nothing worse than spending the bulk of your life savings only to find out your plumbing is past it’s life. When we did our the scoping as recommended; it was another company, but the number we were told was gut wrenching.

I ended up calling Allen’s Plumbing for a second opinion. We scheduled a consultation and unfortunately they sent the wrong tech. No problem, they sent another pair within a few hours.

Daniel and his partner were so friendly and made me feel very comfortable about an uncomfortable situation. He explained step by step what they would do and didn’t even mind checking out some other plumbing issues. Very honest guys. When I suggested an alternative method; they said it’s better to just replace the pipes since the house is raised. On top of that; the method they chose was far less invasive than what the other company wanted to do.

Shortly after they left I received a quote. *Cue jumping for joy* After I confirmed with my husband we booked that same day and scheduled the job to be done in the same month.

As for their work, I couldn’t be happier. They were professional, worked hard, and got the job done on time. They didn’t leave a mess at inside or outside and even kept in communication about little things; like my dirt wasn’t going to be completely flat like before. They even told us when the concrete was done just in case we wanted to carve our names in. I really can’t recommend these guys enough. Would recommend for anyone with plumbing woes. Even my husband and father in law were impressed. Mahalo nui loa to Allen’s Plumbing!

Benton Barrows

5 years ago

Sparky McGregor

4 months ago

The service guy was nice and knowledgeable, but the cost was out of control. Who knew plumbers make $250/hour plus? That's $520,000 per year - more than doctors make.

Eline Mervis

7 months ago

Every time we have used Allen's Plumbing, they have provided exceptional service. Highly recommend them for all your pluming needs. David Kondo was our specialist and he was fantastic.

John Doty

7 months ago

JP is the man! He was great in determining the main drain problem we had - roots in our pipe. He had to do a little excavation work to locate the problem and was able to replace the section of the pipe with roots and replace it. He even added a new clean out pipe to help with future issues.

Geri OLeary

3 years ago

Maria Kaleiohi

2 years ago

I used Allen’s months before and the service was excellent. I work with a lot of vendors for our business and when it came time to call a plumber, I couldn’t remember the name of the company but luckily they had sent me a flyer with their name on it. Cute flyer. JP Yasuna was awesome! He was friendly, helpful, and professional. From scheduling to the time they came out for repair, they were friendly, fast, and great communication. I would definitely recommend and use them in the future.

N N

a year ago

Vincent Molina

a year ago

Allen is are go to plumbing service. We had a toilet issue that went beyond a simple repair due to the age. Things due break and wear out. It was time for a new one. Justin replaced the toilet in a timely, professional manner, and left the space clean.

Larry Marushige

a year ago

I've used Allens Plumbing twice this year. In January to repair a broken and clogged sewer line and most recently a leaking main water shut-off. In both instances, my calls were answered promptly and a plumber was sent out within a couple of hours. Both Jonah (January) and Christopher were professional, explained the different scenarios, provided me with different repair options, and kept me updated as the work progressed. Both jobs were completed to or above my expectations. E.g.: Although Christopher had to dig a hole around the shut-off in a rock garden, when completed, it looked as if nothing was ever touched and I'm so appreciative of that. I definitely will be using Allens Plumbing in the future and give my highest recommendation.

Glenn Nishimitsu

3 months ago

Had a very enjoyable experience with Jacob. I'm not sure if this is his name but he was very efficient, friendly, and did a fantastic job.

Frank Galios

4 years ago

on july 21 2019 sewer backed up into my residence and the next day Allens plumbing came and did the soft block removal and got it flowing again (281.00) but on inspection of my sewer lines found that scales had built up in the lines , so tech Mark A called a supervisor to the site to assess the next step. was told they could do a half day of de-scaling and was quoted in the neighborhood of 1600.00 dollars.. so I elected to have the job done a week later after drains started backing up again ,scheduled to do the service on wed aug 14 at 8 a.m ..tech showed up at 8:30 and sat in his work truck untill 8:45 waiting for his apprentice to arrive then started process ,did the front portion of the the pipes about approx. 70',went well. (house built in 78) then proceeded to back of the house inspected the rear section of the lines and found upon inspection with the line camera that it was abs pipes (extension to dwelling).
They broke for lunch at 11:30 back at 12:30..started to do the descaling from the original rear clean out ,all was goin as planned looked good I was observing on their camera monitor and tech stated it looks way better and he is going to clean it up a little more so he kept boring out the lines so I walked away 10 maybe 20 minutes later tech called me saying now there is 2 hole in the line about a foot away from each other ,now he has to call another person from Allens plumbing to advise of the problem, was told to fix the problem there are two ways to fix this ,either we can jack hammer the foundation inside the house or try to repair it with trenchless repair of a 1 or 2 foot section ,of a cost to start $3700.00 either way both bout the same cost ..he stated he will e-mail me with the estimate ..
So tech Mark finished up outside the house and came inside to flush out the lines and repair the drain vent line that he needed to cut , upon trying to reconnect adjoining vent line to bathroom sink drain , pulled on it and broke the metal pipe about 2 inches from the concrete floor...said he would come back the next day to repair it....so he cleaned up and proceeded to make my invoiced bill for the day...which now is $2092.64
so as of today aug 18 2019 I have no emailed estimate and drain pipe in the bathroom fixed.. so add that up folks its going to cost me close to $600.00 to have it repaired properly..
Long story short , something stinks and its not the sewer drain !!!!

Patrick Luby

a year ago

Shinji Ohfuji

a year ago

Hot and cold water pressure at the kitchen sink was very low. Both valves were widely open so I didn't know what to do next. He found some black substances the tips of the water facet and removed it and water pressure came back to normal. He told me for the next time, go to Youtube so I can learn many know-hows there. I really appreciate his quick service and professionalism. I'd definitely contact Allens Plumbing from now on.

Dolly. Ozols

4 months ago

Plumber (Chris) was on time, polite and knowledgeable. He had the parts needed with him and completed the job promptly.

Duke Preza

2 years ago

Quick response

Yolanda Villareal

2 years ago

We had a great experience with the plumber that came to our house. He stayed till he found out why we had a leak in our bathroom. He was here for a couple of hours and my son said he was very thorough with everything he did. We will definitely use Allen’s Plumbing again if the need arises again.

Arthur Wallace

5 years ago

Our pop up bathtub plug was broken and rusting due to non-use of our bathtub. I discovered quickly that I did not have the right tools to remove a stubborn screw cap. I decided to use Home Advisor and Allens Plumbing contacted me on a Sunday to find out what was needed. This was a nice change since one usually has to leave a voice mail and wait for a response during business hours. We booked a next day appointment and were advised of the travel fee if the plumber came out and we did not consign for the repair approval. Next day, dispatch contacted us with the estimated time of arrival. When the plumber came, he was polite and carefully removed the stubborn pop up assembly. After the repair was approved, he went to the Plumbing Parts place and returned to install the part. The new plug and drain frame works fine. And he checked the drain to ensure it was not clogged with hair, debris, etc. Overall, we were satisfied and happy with the service and wouldn't hesitate to use Allens Plumbing again.

Rennis Garigin

a year ago

Daniel Corpuz went above and beyond his duties to make sure the repairs was done right. He was very professional and a very kind hearted person. He is a very courteous young man, very respectful. I would recommend him and your company to any and all of my friends and relatives. I would give Daniel a raise, if I was his supervisor.

Steven Yu (劉敏浩)

3 months ago

My wife and I decided to replace our flushing mechanism to our toilet as it was old and had developed problems. We purchased
a complete new set online. However, when we attempted to do the replacement ourselves, we had an issue in which the bolts securing the tank to the toilet bowl were rusted completely and the nuts were impossible to release (installed by previous property owner in the 90s). We did not have the tools or knowledge to remedy this, so we decided to call Allens Plumbing. They dispatched Daniel Corpuz to our home. He was friendly, professional and was able to complete the job and even assisted us with securing the tank to the bowl with new bolts and the flush valve that we had purchased. I would trust him for future plumbing needs due to his excellent work and highly recommend him to anyone who is looking for a good and trustworthy plumber.

Kaiponohea Hale

a year ago

The two gentlemen were courteous, professional and most helpful.

FAITH AGBAYANI

3 weeks ago

Technician very knowledgeable and the quality of service was excellent.

Kawena Schuman

7 months ago

Super responsive and easy to work with. Got me scheduled in for same day service. Tech was knowledgeable, professional and worked quickly. Would definitely work with them and recommend them to friends.

Mare Wada

2 years ago

Good customer service

Sandra Takeo

2 years ago

Brenda Ching

4 weeks ago

Allen's Plumbing was responsive to my plumbing needs. Professional and good quality work. Thank you.

Kendra McDonough

a year ago

These guys know their plumbing!! Great job on every plumbing issue, including an unexpected repair they handled well. Just recommend some basic drywall repair!! These guys are plenty smart - they can handle. Love Allens!

Myrna Zezza

4 years ago

Laurie White

11 months ago

Daniel and his co-worker did excellent work installing a quarter turn valve & new pipes in my bar sink, and reparing two toilet floor seals. Very professional and efficient. They take care of all my plumbing needs. I highly recommend.

Patti Goeas

3 years ago

Not Too Happy With the Outcome
I contacted Allen's Plumbing on 9/05/19 when I noticed the shower water backing up as I was getting ready for work. Our condominium uses them as on of the vendors familiar with our building. Call was placed @7:30am. The dispatcher was very pleasant and courteous and informed me a technician will be on his way. A little after 9:00am I was still waiting and called them back. She apologized and immediately got ahold of the technician who arrived by 9:30am. The technician was Justin Robello. He was courteous as well and apologized for delay. Justin informed it would cost $459.00 to remove the toilet and snake the drain. $459.00 to snake a plugged drain!!! How outrageous! I was caught between a rock and a hard plate. I was already late for work and the problem had to be resolved. He continued to proceed when I gave him the approval; however, I was not to happy with the price I was quoted to do the job. When he removed the snake, nothing was attached. The water was running in the shower and the sink so whatever was clogging the pipes was flushed down. . I'm hoping it was just toilet paper build up and nothing major. In the future, I will think twice of contacting this company when plumbing services are needed.

Joshua Deschner

a year ago

Dan was fantastic! Great tech professional and quick!

dianne Tabata

a year ago

Thank you PJ, great customer service, job well done!

Caroline Ross

a year ago

Melanie Malunay RA

6 months ago

This was my second time hiring them to do Solar Water Heater tank maintenance to change anode rod and flush out tank. First I called them for my client's house and when I saw their work I hired them to do maintenance for our own tank. It's easy to contact and set up an appointment.

Augie Quinonez

a year ago

Plumber was really good helpful courteous made me feel really comfortable with everything going on right now I think he's an asset to your company thank you and mahalo he deserves a raise plumber was really good courteous very professional did a really great job made me feel really comfortable with everything going on he deserves a raise raise he's an asset to your company

Holly Hayataka

11 months ago

Received service the same day I called, although it was not an emergency. The problem was diagnosed by just describing what was happening and was repaired relatively quickly. Only reason I gave 4 stars instead of 5 was due to their records showing my customer service agreement had expired. When I showed my receipt of having paid for 3 years of discounted service starting June 2021, my bill was adjusted and I was told the company's records would be updated. If I hadn't had the receipt right there, this would have been problematic to prove. I would have had to dig up year old credit card charges.

J I.

9 months ago

Allen’s Plumbing was the only plumbing company that thankfully responded on the day after Thanksgiving, for a draining issue that could have lasted over the weekend. Kudos to Daniel C. for his quick and professional resolution of the issue. Daniel was informative and explained what needed to be done and the associated pricing prior to resolve. Thanks you Allen’s Plumbing, I will be referring you to our Condo Association.

Cat Daddy

2 years ago

Technicians were quick, efficient and professional.

Lynn Wilkinson (RealtorLynn808)

11 months ago

Allen’s - Oahu
Called for a second opinion due to a very high quote from a pushy vendor-
I felt uncomfortable and called Allen’s.
Within 5 minutes of arrival he found the problem and began the 2 hour repair. The price was also very fair.
He took photos and allowed me to take video for my records.
Very professional and skilled. I would highly recommend Allen’s plumbing.

Bernie Simmons

6 years ago

When my tenant's water heater had a problem, I called Allen's plumbing. On that same day their office coordinated with me to get one of their workers to inspect it. They provided an estimate very quickly and were able to install the new heater that same day. Their office personnel was very customer friendly and knowledgeable. After the job was completed they called me to provide status.They accepted payment by credit card. They provided follow up to make sure that I was happy with the work that was done. Everything was painless. I am definitely going to use them again should the need arise.

Martin Horton

8 months ago

Mr. Daniel Corpuz is an ambassador for Allens Plumbing. He identified the problem, repaired it and saved me money and time. Any considerations for awards or special recognition, will be in order for the professional.

Howard james

3 months ago

From customer service setting up the appointment to craftsman TJ was superb!!!

Pamela Mullally

4 years ago

Amazing Technician! There were fast and professional.

Marko

4 years ago

Allen’s Plumbing in Oahu. Never use this company. Lies, no receipt, grossly overcharged for very little work, repeatedly late for appointments, extremely rude. Contacting the better business bureau.

The plumber (Justin) with Allen’s plumbing in Oahu arrived an hour late for the appointment. He located the leak on my Toto toilet, said that the item couldn’t be fixed so I need a new toilet seat. For 15 minutes of labor, and picking up a new seat, he quoted me $180. Then, he claimed to have found yet another leak. Now the total was $360. He couldn’t find the part. Now I need a new toilet ($800). Next, another leak in the tank. Can’t find the part to fix that. After 15 minutes of research, I locate both parts he claims can’t be found. Miraculously, he found both parts after my input. Now the total for everything is $460. He said it took hours to find the parts. I disputed the total with the manager. They said they will get back to me. No response. A total bill of over $550 was charged with no receipt.

Elisabeth Ifuku

5 years ago

IRENE BAUER

a year ago

Expensive - unreliable - unprofessional - not trustworthy - run as fast as you can !

Jean Wong

a year ago

Chris did a great job of replacing the kitchen faucet. Very satisfied and the faucet works beautifully.

Thomas Lowe

4 years ago

I thought that $700 to install a water heater was too expensive considering that I removed the old water heater.

Gloria Almendares

a year ago

Replaced outdoor water spicket.

Patrick Horimoto

a year ago

Technician Daniel was cordial and thorough, explaining what the problems were, solutions and costs. My plumbing turned out to be a bigger task than expected but he persevered and completed the job.

Timothy Newman

9 months ago

Moke Strassberg

a year ago

Used Allens Plumbing the first time for a minor issue but liked their professionalism, timeliness and friendliness. It started the minute they answered their phone when I called for service. Going back to them for another service call was a no-brainer. I'd use them again in a heartbeat.

Rosie Utterback

2 years ago

Sarah Seija

6 years ago

Had a guy come out TWO MONTHS ago to give us a quote for a project and we have yet to hear back from them. I have called almost every day for the last three weeks to see if they've generated a quote yet but no progress has been made. I have emailed the service manager three times now and have received no response. Overall poor service, very dissatisfied.

derek Mackley

5 years ago

Had a drain pipe backed up, at my business in Lahaina. Isaiah showed up at 4 am with a far better attitude than I would have being called out of bed at that time. He answered all my questions extensively. He eased my worries by being very thorough. It was clear to me he wasn't going to leave, until he was satisfied the line was completely cleared out. Afterwards he gave me good suggestions to help prevent future problems! Mahalo Allens plumbing, you've earned a customer for life! -Derek

Warren Shibuya

3 years ago

Appreciated learning about plumbing on my solar storage system and replacing damaged thermostat (result of heating coil shorting-out), corrosion of anode and draining storage and solar collector panels of loose built-up minerals. Hoping system performing efficiently for next decade, without much required replace-repair plumber actions. Mahalo to Preston Gannon for excellent job.

Kathleen Wyatt

2 months ago

Great response time, very friendly and responsive, and reasonable priced for the work we have had done, both at our business and at our home.

Michael Busch

7 months ago

The plumber that showed up to do the repair (Preston) was great. Did the repair quickly and professionally. Excellent.

My review of their scheduling and customer service personnel however, is poor. I made an appointment 5 days ahead, so I expect them to honor that time as I had to take time off work for it. They call me at the appointment time to say it is moved 4 hours later!!! That is completely unacceptable. Their excuse is their prior appointment took longer than expected. That is your problem not mine. Go back to that appointment when you can, but honor your already booked appointments. Do not make your problem my problem.

Lisa Dang

6 months ago

I liked how quick and efficient they were. Will use them again!

Gary Lloyd

2 months ago

I watched the entire process. They used the camera to look at the condition of our sewer line under our home and 135 ft. down our driveway. Instead of snaking our pipes, they used their Brute 4000 P.S.I. 7 GPM LP Gas powered unit for cleaning our sewer lines up to 4 in diameter. The hadn't been cleaned ever, since 2008 installation. The technician, JEkean Paul Yasuna kept me informed, while allowing me to witness the technology involved with cleaning our sewer pipes that a snake system couldn't begin doing. We learned some correctable issues with our system that explained why we have had 3 blockades in less than two years. Allen's Plumbing, invaluable service.

Coy Blanco

5 years ago

Excellent customer service; courteous service personnel who came to the house to change our water heater. Before they started the project, they informed us why our water heater main switch does not work and what they plan to do. Work done is excellent.

Johnny Auyeung

2 years ago

I was quoted the job would start at $99 for clogged kitchen sink, technician got the work done in less than an hour and I paid $340 for the job

Raymond Lin

a year ago

Tried to charge me extra for accessing the job. Didn't even do anything and tried to charge me extra. Recommend cutting into the concrete and didn't even get back to me with an estimate.

Ricky Davis

a year ago

Justin was very professional and Courteous! He knows his stuff 👍

Hisao Tarumi

a year ago

Mr. Bennett Peters was out standing!
We want him every time need plumbing work.
Thank you and Mahalo!

Joseph Torres Iii

a year ago

Yayoi Tokuhara

6 years ago

The job took longer than expected but outcome was satisfactory.

Matt Okahata

a year ago

Justin A. stopped by to repair a leak from a clean out. He explained everything very well to someone who has intermediate knowledge of plumbing and sewage. He was thorough, good-natured, and worked hard through the off and on rain and sun. He informed me about the condition of the cast iron portion of the pipe and made small adjustments to the new sections to make things better for me in the long run. After the repair, we tested the clean out and noticed it was still backing up from further down the line towards the street. After further inspection, he deemed additional repair work was necessary and explained to me, my options. He came back the next day and repaired the section. There's always the sticker shock of having to repair something that you never really see and isn't a flashy feature of your home but, I do believe I received value with Justin A and Allen's Plumbing.

James and Lynn Scott

3 years ago

Lezlie Ito

5 years ago

Anthony Galzote

3 years ago

Jana Alamillo

a year ago

Technician was very polite, knowledgeable and fast. I would definitely use them again for future plumbing needs.

Alika Seki

8 months ago

Good communication and friendly service

smile Bayona-Malihan

a year ago

Awesome Jonah very knowledgeable and professional. Jonah is an asset to your company. Very clean with his job.

Donna Lee

6 years ago

Your guys are excellent! The job gets done and response is quick.

Jill Koko

a year ago

It was easy to schedule a consultation through their website. The schedule clearly explained the company policy for their consult/service. The technician was on time and professional - he reviewed his recommendation for service and the cost for each job. The job was completed quickly, however there was a minor issue that we noted the next day. After calling the office, the technician returned the next day (on his day off!) and fixed the mistake. Overall, happy with the service provider and proud to support local!

James Zarriello

4 years ago

Good Job, called Allen's Plumbing because there was no water pressure getting to the up stairs bathroom shower. He did a process of elimination to find the reason why this was happening . He ended up flushing the hot and cold lines that had debris. Good price and service. Will call again for plumbing needs.

Karen Matthews

2 years ago

kimo napolitano

4 years ago

The job gets done in a pleasant professional way,thankful to have Allen's plumbing,s #, the crew is top notch mahalo

Greg W

11 months ago

As always, their service is great! Had a dishwasher install, replacing older one. Did awesome with explaining the process, taking care to not cause damage in a tight area, cleaning up everything, and just great job. Always highly recommend!

Russell Uyeda

a month ago

Bennett the plumber who came diagnosed the problem and did an awesome job.

Randy Clark

a year ago

Kreen Bottles

4 years ago

I saw the great reviews and decided to give them a call. I would like to give them 4 or 5 stars, but they never showed up the 1st time, then after a reschedule failed to show up again. Had to call someone else.

kuuipo naone

a week ago

Service Provider was Very knowledgable, respectful, informative. Excellent representation of your company. Water heater installation or Solar installation in the planning.

Sunshine Moniz

2 years ago

Hisashi Tokunaga

a year ago

Quick response to repair the commode flush mechanism that required a specialized part. Couldn't have asked for more or better. Daniel was courteous, professional, and completed the project quickly. Highly recommend Allen's Plumbing.

Stefano Lanza

6 years ago

These guys know their stuff and the price was very fair.

MFiregod_1 _

2 months ago

Allens Plumbing went to my parents’ unit to replace water valves in 2 areas, I believe. One of them is going back soon to put a cover on the opening. Bennet and his helper were very efficient & courteous.
Will not hesitate to call them again for future problems. 🙏

LifeLighter779

a year ago

Lawrence Lee

a year ago

I live in an older highrise and occasionally have some plumbing maintenance issues.
Found Allen's plumbing on our building's approved vendor list Technician was prompt, professional and courteous. Problems all fixed. Will definitely use them again. Highly recommended.

Ryan O'Leary

3 years ago

Very professional and did an outstanding job. Should’ve picked these guys from the start, since they had to come in and fix a job that two other contractors couldn’t do. Definitely recommend!

Kenneth Kaneshiro

a year ago