Best Tub in Honolulu HI

Keone knew exactly what was wrong before looking at the problem. He was quick and efficient. Thank you

I’ve had many plumbers come out to my in-laws property but none of them have been as knowledgeable and professional as Greg Cantero. He came out earlier than the office said he would, and my mother in law says he was super kind and patient in explaining everything that needed to be done. My in laws are not the easiest people to deal with so I’m glad he was able to convey the information and even break his assessment up into things that were absolutely necessary and things hat could wait for a later date. They live off of SSI so they really appreciate this young man for taking that into consideration. We’re definitely recommending Greg with Steve’s plumbing for all plumbing needs in the future!!

Doesn’t exist/phone number inop

Morgan did it again! We had him work on our water pressure leak last year and he did a fantastic job. This time the job was simple, changing bath/shower fixtures but his communication and professionalism was as impressive as his quality of work. 100% will call him again the next time we need a good plumber at a fair price.

Nick and DeAnna Batchelor
Honolulu Hawaii

Last year (2013) my wife and I went to Home Depot to have our two bathrooms remodeled. We signed contract in June and work could not start until building permits were obtained. Work began in September and lasted until January (we had to be home a total of 30 days for the work). This was due to: materials not being sent on time, materials had to be re-ordered because of damage in transit to our home and numerous scheduling conflicts. Contractors included Kitchen & Bath Remodeling, Commercial Plumbing, Clifford Okinaga, and EMK electrical. During this extended installation piles of materials were stacked on our front Lanai and one of our spare bedrooms. Workers did not use drop cloths and did not clean up after they finished work. To top it off, the upstairs shower leaked because the drain was broken during installation which required repair work that extended the installation time. To add insult to injury, someone from Home Depot is calling to say that we still owe them for the project even though have emailed to them that I have paid for every thing.

I will never step into a Home Depot again and my wife and I are telling our friends and relatives to never use Home Depot for their remodeling.

My rating: -1000

I booked these guys for kitchen faucet and drinking water filter installation and I had all the parts available for them. What can be simpler, right?
The guy showed up right at the end of the given 2-hour window and arrived in poorly maintained and dirty truck which kind of speaks for itself...
Though he promptly started to work but he was a little bit too talkative than you would expect from a professional that come for a particular service and not for to be your buddy. He also spoke on his phone on a non-related matters a few times and I believe that he should have been more focused on getting things done right rather than being interested and asking about my family members and what do I do for a living.
He finished with the faucet in like 30 minutes, billed me for an hour and told me he can't install the water filter because he doesn't have necessary parts and referred me to some third party company.
As I found out later all the parts that have been needed was a single 20 standard braided hose for a few bucks. He didn't have it nor he made any effort to swing by a hardware store and come back to finish the filter installation - no such option was given.
And the best part I discovered after he grabbed my check and left:
First, during the faucet installation he severely twisted both braided connection hoses which is strictly prohibited in the installation instructions (I doubt he even read it...)
And second, he failed to set up my new expensive faucet correctly and adjust the rotation limiter. So now I can pour water not only in my sink but also on my window if I want to!
Now I would rather go and buy some tools and redo all of this myself than deal with that non-professional service ever again.
ABSOLUTELY NOT RECOMMENDED.

Great communication and prompt service but the price was high According to own record to replace TOTO flapper was less than $200 but it costed us $550 for 2. Also replacing washlet was quoted $600 but we could bye it as low as $345 According to Washlette agent, New installation is $150 and we are only replacing.... so.... again $100 over priced. Thank you for your service but we have to warn people. Good service but it is expensive